Rachel E. Major has over 5 years of experience in customer service and event coordination. She currently works as the Head Cashier at Menards, INC where she supervises up to 16 employees and handles cash, breaks, and customer issues. Additionally, she coordinates nationwide events and teaches life skills to girls ages 4-20 as the Event Coordinator and Choreographer for Edge Entertainment/National American Miss. Rachel is also pursuing her Undergraduate degree in Business at Indiana University Northwest and holds an Academic Honors Diploma from Portage High School.

1. Rachel E. Major
2885 Airport Rd
Portage, IN 46368
219-771-0670
Rachel2014@msn.com
Employment History
Menards, INC – Portage, IN August 2016 - Present
Head Cashier
Responsibilities include supervision of up to 16 employees; Cash handling; Keeping employee breaks on
schedule; Handling customer issues with professionalism; Collaborating with department managers
regarding store issues; Organization of rebate displays and sale setting.
Edge Entertainment/National American Miss - Nationwide June 2015 – Present
Event Coordinator/ Choreographer
Responsibilities include coordination of events nationwide; management; marketing; event production;
recruitment; teaching life skills such as public speaking, interview, personal presence and the importance
of volunteer service to girls between ages 4-20 all while providing exceptional customer service.
Menards -Portage,IN March 2015 – August 2016
Cashier/Customer Service Representative
Responsibilities include customer purchase and refund transactions; Merchandise returns; Customer
complaints; Machine and auto rental contracts and inspections.
Education
Indiana University Northwest September September 2014 - Present
Undergraduate - Business
Portage High School August 2010 – June 2014
Academic Honors Diploma
National HonorSociety
References
Brian Cournoyer Ashley Swathwood
Owner-Edge Entertainment Owner-Ashley Renes
425-327-0592 574-333-2394
Bill Allen Tracy O’Brien
Manager-Menards Manager-Star Plaza Theater
219-762-6217 219-292-0254
Tracy O’Neil
Front End Manager-Menards
219-762-6217