The document contains a 16 question questionnaire about a customer's experience test driving and evaluating a Vespa scooter. The questionnaire asks about current vehicle ownership, how the customer learned about Vespa, ratings of the scooter's style, performance, quality and features like storage and safety. Questions also cover price point, color preference, explanations from sales staff and how Vespa compares to other brands. The final question asks for an overall rating and any additional feedback.