The document discusses sustainable business practices and opportunities for success in Queenstown, emphasizing eco-efficiency, ethical business, and collaboration among stakeholders. It outlines the challenges posed by climate change and resource dependency while promoting innovation and community involvement in achieving a sustainable future. Several case studies highlight successful initiatives in sustainable urban development and tourism management, aiming for a balance between economic growth and environmental responsibility.

1. Opportunities for business success in Queenstown’s sustainable future Steve Henry Centre for Sustainable Practice Otago Polytechnic Central Otago

2. E conomy / P rofits Sustainable business Profits Taxes, R&D Jobs Expenditures Training Fair trade Core values E nvironment / P lanet Eco-Efficiency Manufacturing efficiencies Operations efficiencies Product efficiencies Smart design Cradle-to-cradle, take-back Beyond compliance Restorative to nature E quity / P eople Ethical business Internal employees Human rights Health & Safety Empowerment Respect, Caring Local community Rest of the world Success in Business

4. NZ’s inconvenient truth

5. ?

6. Vulnerable place to live Vikings left 1200 Mining since 1500 Colonial power 1600-1700 Leaders in Social Democracy Oil dependency 1970 Value added economy

7. Sweden – Success factors in Sustainable Development Collaboration – see from anothers perspective Education – highly valued Leadership – make the hard calls

8. Hammarby Sj ö stad … ..a model of sustainable urban development. Overall goal – “twice as good as the norm” (Factor 2)

13. Purchasing education for Hammarby housholders Recycling toolkit … ..at the GlashusEtt

16. Energy in Hammarby Sj östad

17. Solar cells: 1m 2 delivers 100 kWh/year

18. Fortum Thermal Power Plant

26. Collaboration is the only way to achieve a sustainable region 100% Pure Industry 1 Education and Training Research Local and Regional Government Industry 2 International

27. Key tension Availability of natural resources in decline Demand for natural resources increasing

28. Drivers of change 10 Market Forces Business Risks 5 Mega-Issues 5 Demanding Stakeholders Climate Change Green Consumers Market Risks Balance Sheet Risks Operating Risks Capital Cost Risks Difficult access to capital Pollution & Health Activist Shareholders Globalization Backlash Civil Society / NGOs Energy Crunch Government Regulators Erosion of Trust Financial Sectors

29. BIG Change is coming Unchartered rising Expectations Reputation / License to Operate 10 Market Forces 5 Mega-Issues 5 Demanding Stakeholders Climate Change Green Consumers Pollution & Health Activist Shareholders Globalization Backlash Civil Society / NGOs Energy Crunch Government Regulators Erosion of Trust Financial Sectors

30. A Perfect Storm … of Opportunities Innovation Productivity Growth Brand Image Competitive Advantage $aving$ Revenue Business Value 10 Market Forces 5 Mega-Issues 5 Demanding Stakeholders Climate Change Green Consumers Pollution & Health Activist Shareholders Globalization Backlash Civil Society / NGOs Energy Crunch Government Regulators Erosion of Trust Financial Sectors

31. Benefits of investing toward Sustainable practice Avoiding increased costs for resources or waste management. Staying ahead of new environmental laws or taxes. Strengthening reputation, loyalty. Employee retention and productivity. New Revenue opportunities. Reducing risk.

33. The system conditions We take what nature replaces. We make what nature can process. We avoid breaking nature. We are equitable.

34. How the Swedes avoided the wall IT Farming Forestry Construction Manufacturing Transport Demand for resources $$ Availability of resources – water, land, oil, minerals Local Govt Time Mining

35. Speak a common language Strategic Planning The Funnel Four System Conditions Systems Thinking Basic Science Level of Approach

36. Use of a Strategic Sustainable Development Framework Chemical sector e.g. ICI Paints, DuPont, HydroPolymers (PVC) Mining and minerals e.g. BHP Bileton, Rio Tinto Zinc, QNI Food & beverage e.g. McDonald’s, Comvita, Phoenix Organics, Heinz-Watties Agriculture e.g., Lantmannen, North Canterbury farmers Manufacturers e.g. Nike, Macpac, Tait Electronics, Interface Construction e.g. Skanska, Carillion, Crest Nicholson, Swedish McDonalds, University of Texas, University of Canterbury Tertiary e.g. Lund, Blekinge, Otago Polytechnic Communities e.g. Whistler, Canmore, Halifax, Stockholm, Robertsfors, Overtornea, Central Otago, Wanaka

37. The Sustainable Tourism Project Only region in NZ to use the TNS framework Buy in across the political spectrum 51 audits to date 355 members able to access audits

38. Solar Hot Water The Wanaka Homestead experience proves that the savings from solar hot water are more than the cost of finance to purchase and run the system.

39. Edgewater Resort Fitted 140 hot water cylinder wraps in 2005 The savings in the winter of 2006 have paid for these and their installation Chose Resene paint

40. Where are Otago business heading for the wall? Tourism IT Dairy Forestry Construction Manufacturing Transport Demand for resources $$ Availability of resources – water, land, oil, minerals Education Time Fishing

41. Resort Community of Whistler 120 km north of Vancouver Permanent population 12,000; infrastructure for ~50,000 A world destination resort 2.5+ million visitors, $2billion+/year Rapid growth

42. “ Indulgence and excess” Cheap hydro power Plentiful fossil fuels “ Expand production to meet forecast growth” An Unlikely Story

44. www.whistler.ca WHISTLER2020 Moving Towards a Sustainable Future Comprehensive Sustainability Plan

46. Today’s decisions… …guided by strategic questions

47. Comprehensive (16 strategies, 1000s of actions)

48.  Strategic  Comprehensive  Participatory/Decentralised WHISTLER2020 “ Best Long Term Planning” 2005 LivCom Awards, La Caruna, Spain www.whistler.com

49. Three Examples…

50. 100% Pesticide Free Parks ( Naturescaping, steam, cider vinegar and mechanical weeding)

51. Ground Source Heating (and cooling)…

52. Proposed Natural Gas Pipeline…

53. Challenges  ?Towards Energy Sustainability Vision?  ?Towards Sustainability Principles? (incremental GHG improvement over propane) x ?Good investment? x ? Flexible Platform ?

54. “ We are in the Energy Services business ” “ This is what we want to do” (ie Whistler 2020) “How can you help us achieve our Vision?” Then: What is the role of N.G. now and on the way to a sustainable future? What if we designed our pipeline only for today’s demands and systematically implemented renewables? How can we profit from this inevitable shift?

55. Forecasted Growth and Natural Gas Supply Heating Cooking Fireplaces Transportation

57. New Proposal Capital cost ~$30 million (vs. previous $42 m) New Whistler Energy Utility and… ** New “Energy Services” business unit (for gas company)

59. Whistler Early Adopters Resort Municipality of Whistler (municipal government, 350 staff) Whistler-Blackcomb Mountains Ski Resorts Tourism Whistler (6000 members) Fairmont Chateau Hotel AWARE (local environmental group) A small local business Learning Community – developed common training programmes, resources, websites, sustainability symposia etc Many in-house initiatives Rest of community invited on the journey via workshops, toolkits for households and small businesses, and other opportunities for entire community Successful Winter Olympics 2010 bid –with Vancouver

60. Collaboration is the only way to achieve a sustainable region 100% Pure Industry 1 Education and Training Research Local and Regional Government Industry 2 International

61. Don’t get caught in the detail Details/Complexity = leaves Fundamental Principles = trunk and branches © 2000 The Natural Step. All rights reserved.

63. housing parks & recreation culture infrastructure transport heritage building design social natural resources land use and regulations economic development water water solid waste Public transit Roads & vehicles affordability Site design soil agriculture biodiversity business location jobs Social cohesion Consents human needs health

64. housing parks & recreation culture waste & infrastructure transport heritage Building design social economic development water water solid waste public transport road & vehicles affordability site design soil agriculture biodiverisity business location jobs social cohesion consents human needs heath land use & regulations natural resources bylaws heating cycle paths bus fuel choice road standards financing diversity spatial planning orientation energy water use materials landscaping Eco-ind. parks Sports programs traditions supply purchasing fluoridation quality energy recycling disposal minimisation treatment pedestrians walkways playing fields Local history heritage sites wahi tapu zoning air quality covenants watersheds maintenance tree protection agri. zoning. incentives Ind. zoning pest control consents subdivision development agreements regeneration child facilities parks

65. Copyright © 2004 The Natural Step Seeing a part of the picture

66. housing parks & recreation culture infrastructure transport heritage Building design social economic development water water solid waste public transport road & vehicles affordability Site design soil agriculture biodiverisity business location jobs social cohesion consents human needs heath land use and regulations natural resources CHAOS bylaws heating cycle paths bus fuel choice road standards financing diversity spatial planning orientation energy water use materials landscaping Eco-ind. parks Sports programs traditions supply purchasing fluoridation quality energy recycling disposal minimisation treatment pedestrians walkways playing fields Local history heritage sites wahi tapu zoning air quality covenants watersheds maintenance tree protection agri. zoning. incentives Ind. zoning pest control consents subdivision development agreements regeneration child facilities parks

67. housing parks & recreation culture waste & infrastructure transport heritage Building design social economic development water water solid waste public transport road & vehicles affordability site design soil agriculture biodiverisity business location jobs social cohesion consents human needs heath land use & regulations natural resources A shared community vision of sustainable development bylaws heating cycle paths bus fuel choice road standards financing diversity spatial planning orientation energy water use materials landscaping Eco-ind. parks Sports programs traditions supply purchasing fluoridation quality energy recycling disposal minimisation treatment pedestrians walkways playing fields Local history heritage sites wahi tapu zoning air quality covenants watersheds maintenance tree protection agri. zoning. incentives Ind. zoning pest control consents subdivision development agreements regeneration child facilities parks

68. housing parks & recreation culture waste & infrastructure transport heritage building design social natural resources land use & regulations economic development water water solid waste public transport roads & vehicles affordability site design soil agriculture biodiversity business location jobs social cohesion consents human needs health Cond 1 Cond 3 Cond 2 Cond 4 Vision of sustainability Vision of what we want to create bylaws heating cycle paths bus fuel choice road standards financing diversity spatial planning orientation energy water use materials landscaping eco-ind. parks. sports programs traditions supply purchasing fluoridation quality energy recycling disposal minimisation treatment pedestrians walkways playing fields local history heritage sites wahi tapi zoning air quality covenants watersheds maintenance tree protection agri. zoning incentives ind. zoning pest control consents subdivisions development agreements regeneration child facilities

69. housing parks & recreation culture waste & infrastructure transport heritage building design social natural resources land use & regulations economic development water water solid waste public transport roads & vehicles affordability site design soil agriculture biodiversity business location jobs social cohesion consents human needs health Cond 1 Cond 3 Cond 2 Cond 4 Vision of sustainability Vision of what we want to create bylaws sustainability objectives heating cycle paths bus fuel choice road standards financing diversity spatial planning orientation energy water use materials landscaping eco-ind. parks. sports programs traditions supply purchasing fluoridation quality energy recycling disposal minimisation treatment pedestrians walkways playing fields local history heritage sites wahi tapi zoning air quality covenants watersheds maintenance tree protection agri. zoning incentives ind. zoning pest control consents subdivisions development agreements regeneration child facilities

70. housing parks & recreation culture waste & infrastructure transport heritage building design social natural resources land use & regulations economic development water water solid waste public transport roads & vehicles affordability site design soil agriculture biodiversity business location jobs social cohesion consents human needs health Cond 1 Cond 3 Cond 2 Cond 4 Vision of sustainability Vision of what we want to create bylaws sustainability objectives heating cycle paths bus fuel choice road standards financing diversity spatial planning orientation energy water use materials landscaping eco-ind. parks. sports programs traditions supply purchasing fluoridation quality energy recycling disposal minimisation treatment pedestrians walkways playing fields local history heritage sites wahi tapi zoning air quality covenants watersheds maintenance tree protection agri. zoning incentives ind. zoning pest control consents subdivisions development agreements regeneration child facilities

71. Collaboration is the only way to achieve a sustainable region 100% Pure Industry 1 Education and Training Research Local and Regional Government Industry 2 International

72. The 2015 Tourism Strategy From Destinations being marketed aiming to get more visitors To Destinations being managed so fewer visitors come and stay longer,

73. Backcasting from a principled vision

74. The recent industrial way © 2005 The Natural Step / Forum for the Future: All rights reserved.

75. Cyclic Hierarchy

76. Central Otago Values Making a Difference – We will inspire and lead others with our special point of difference. Respecting Others – We will respect our cultural and personal differences. Embracing Diversity – We will recognise differences and embrace diversity. Adding Value not Volume – We will always ask ourselves if there is a better way – one that achieves a premium status.

77. Central Otago Values Having Integrity – We will seek to be open and honest. Learning from the Past – We will learn from past experiences with future generations in mind. Making a Sustainable Difference – We will make decisions in business with the community in mind and in harmony with the natural environment. Protecting our Rich Heritage – We will protect and celebrate our rich heritage in landscapes, architecture, flora and fauna and different cultural origins. Meeting Obligations – We will meet legal obligations at both a local and national level.