This certificate confirms that Juan Archanco Galandez with employee ID jarchanc successfully completed the Quality Kit 2.0 global production training from T-Systems, which covered general quality topics as well as incident management, problem management, change management, and monitoring. The certificate is valid from October 1st, 2012 through September 30th, 2013.

1. Quality Kit 2.0
Global Production Training of T-Systems
hereby confirms that Mr.
JUAN ARCHANCO GALINDEZ
WIW ID: jarchanc
has successfully participated in the Quality Kit 2.0 certification.
For successful participation in the topics, general Quality Kit,
Incident Management, Problem Management, Change Management, Monitoring,
and Special topic, namely the Incident/Problem/Change Management
The certificate is valid from
Oct. 1st, 2012 until Sep. 30th, 2013
Günter Greulich,
Head of Global Production Resource Management Certificate No.:
Gutenbergstr. 13, 96050 Bamberg, 6ZM47L5SW5HEX85T
T-Systems, Germany
Kontakt: gptcert@t-systems.com