This document discusses key performance indicators (KPIs) for quality assessors. It provides examples of KPI materials that can be used for quality assessors, such as lists of KPIs, performance appraisals, job skills, and key result areas. It also outlines steps for creating KPIs for quality assessors, including defining objectives, identifying key result areas and tasks, and determining how to measure results. Common mistakes to avoid when setting KPIs, such as having too many, are also covered. Different types of KPIs like leading and lagging indicators are defined.