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NEWS RELEASE



April 23, 2009

NCR announces first-quarter results
   Difficult global economic environment results in loss of $.09 per diluted share in
    both GAAP and non-GAAP EPS(1) from continuing operations
   Cash provided by operating activities was $38 million
   Company reports strong working capital performance
   Total cash and cash equivalents of $717 million as of March 31, 2009
   Company announces Entertainment investment
   NCR updates 2009 Outlook

DAYTON, Ohio – NCR Corporation (NYSE: NCR) reported financial results today for the
three months ended March 31, 2009. Reported revenue of $1.01 billion decreased
15 percent from the first quarter of 2008 and included approximately 5 percentage points of
negative impact from foreign currency translation.

NCR reported a first-quarter loss from continuing operations (attributable to NCR) of $15
million, or a $0.09 loss per diluted share, compared to income (attributable to NCR) of $49
million or $0.28 per diluted share in the first quarter of 2008. Income from continuing
operations included a $5 million ($3 million after-tax) impairment charge related to an
equity investment, which was offset by a $5 million ($3 million after-tax) benefit from an
insurance settlement related to the Fox River environmental matter. Income from
continuing operations in the first quarter of 2008 included a $16 million ($13 million after-
tax) gain, or $0.07 gain per diluted share, resulting from the sale of a Canadian
manufacturing facility. Excluding these items, non-GAAP loss from continuing operations(1)
in the first quarter of 2009 was a loss of $0.09 per diluted share compared to income of
$0.21 per diluted share in the prior-year period.

“NCR is managing through this global economic downturn by executing consistently on our
strategy, accelerating our multi-year cost structure improvement plan, and pressing our
competitive advantages in the global marketplace,” said Bill Nuti, chairman and chief
executive officer of NCR. “The Company is focused on areas within our control, such as
reducing our operating expenses, improving our working capital performance, and taking
tangible steps to build our business by investing to drive shareholder value. While we expect
the revenue environment will remain challenging, particularly due to difficult first half
comparisons and lower volumes from retail customers, our aggressive cost reductions and
investment initiatives will provide leverage as business conditions improve.”

                              First-Quarter 2009 Highlights

Financial highlights - Year-over-year revenue was impacted by the overall downturn in
the global economy, particularly in the retail industry. Revenues declined 6 percent in the
Americas region, primarily due to lower sales to customers in the retail and hospitality
industry in the United States and a 2 percent negative impact from currency translation. In
the Europe-Middle East-Africa (EMEA) region, the revenue decline of 22 percent was


                                            -more-
-2-


attributable to lower product sales to customers in the financial services and retail and
hospitality industries, especially in the United Kingdom and Eastern Europe. Revenue was
also negatively impacted by 9 percent due to foreign currency translation. Revenues fell 20
percent in the Asia-Pacific-Japan region due to significant product sales declines in Japan
and to a lesser extent weakness in both Australia and India. In Japan, the current economic
environment contributed to declines in sales to customers in both the financial services and
retail and hospitality industries. Revenue was also negatively impacted by 5 percent from
foreign currency translation.

Loss from operations was $10 million in the first quarter of 2009 and included $38 million of
pension expense. This compares to $65 million of income from operations in the first
quarter of 2008, which included $6 million of pension expense and a gain of $16 million
from the sale of the Canadian manufacturing facility previously described. Excluding these
items and pension expense, non-GAAP income from operations(2) decreased 49 percent to
$28 million in the first quarter of 2009 compared to $55 million in the first quarter of 2008.

NCR generated $38 million of cash from operating activities during the first quarter of 2009
compared to $81 million in the year-ago period. Capital expenditures of $25 million in the
first quarter of 2009 were 22 percent or $7 million lower than the $32 million in capital
expenditures in the year-ago period. NCR generated $13 million of free cash flow (cash from
operations less capital expenditures)(3) in the first quarter of 2009, compared to free cash
flow of $49 million in the first quarter of 2008.

Other expense was $5 million in the first quarter of 2009 compared to other income of $1
million in the first quarter of 2008 primarily due to lower interest income. Other income and
expense included a $5 million impairment charge related to an equity method investment,
which was offset by a $5 million benefit from an insurance settlement related to the Fox
River environmental matter. As a result of the loss in the first quarter of 2009, NCR
recorded a tax benefit of $1 million compared to tax expense of $17 million in the prior year
period.

NCR ended the quarter with $717 million in cash and cash equivalents, a $6 million increase
from the $711 million balance as of December 31, 2008. As of March 31, 2009, NCR had a
debt balance of $308 million, unchanged from the balance as of December 31, 2008.

Business highlights - In the first quarter of 2009, NCR recorded several important
customer wins, delivering enhanced solutions to customers in the financial and retail
industries, as well as verticals such as healthcare that offer additional growth opportunities
for self-service solutions.

Unified Grocers, a leading U.S. cooperative grocery wholesaler, expanded their point-of sale
(POS) technology relationship with NCR to provide unique technology solutions to smaller
grocery stores through Unified Grocers’ Neighborhood Markets program. NCR and Unified
Grocers jointly designed solutions for independent grocers in smaller footprint stores, which
typically have three or four check-out lanes. Previously, NCR and United Grocers had agreed
to promote the NCR Advanced Checkout Solution (ACS) POS software to Unified Grocers’
approximately 3,000 independently-owned retail grocery customers in the western United
States.

H-E-B, one of the nation’s largest independently owned food retailers, signed on with NCR’s
Advanced Marketing Solution to provide the retailer with the capability to create, distribute,
manage and evaluate shopper specific promotions across multiple channels. Through
-3-


centrally accessed promotions H-E-B now delivers consistent marketing messages to
increase shopper sales and generate additional shopper trips.

Also in the first quarter, NCR introduced software that will allow consumers to deposit
checks into their checking or savings accounts without leaving their homes and without
purchasing any new hardware. This new software, NCR APTRA Consumer Passport, can be
integrated with any financial institution’s online banking site and gives consumers the ability
to deposit checks remotely, a service previously offered only to businesses.

NCR extended its self-service portfolio further into the healthcare market as NCR and
Siemens entered an agreement with New York Presbyterian Hospital (NYP). Named one of
America’s Top 100 Hospitals by U.S. News and World Report, NYP will deploy NCR
MediKiosks to help streamline patient flow in NYP’s infusion department.

                                       2009 Outlook


NCR announced on April 21, 2009 that it purchased the remaining equity in TNR Holdings
Corp., the second largest DVD kiosk operator in North America, in order to expand the NCR
SelfServ Entertainment portfolio across North America under the Blockbuster Express brand.
Further to that announcement, NCR plans to make additional investments in 2009 to expand
capabilities with the objective of becoming the leading global provider of self-service
entertainment solutions. “The strength of our balance sheet provides NCR with the ability to
invest in attractive growth opportunities,” said Mr. Nuti. “We’ve identified investments that
will be a major step forward in NCR’s strategy of becoming the leading provider of self-
service entertainment solutions.” As a result of this investment, combined with a difficult
economic environment, NCR has revised 2009 guidance.


NCR now expects full-year 2009 revenues to be in the range of 5 percent to 10 percent
lower on a constant currency basis compared with 2008. Based on average exchange rates
for March, this would translate to reported revenue being down in the range of 10 percent
to 15 percent for the year. Including the planned $60 million investment in the
entertainment portfolio in 2009, which results in a $30 million negative impact to Non-
pension operating income (NPOI)(2), the company expects its full-year 2009 NPOI(2) to be in
the range of $310 million to $350 million and GAAP and non-GAAP earnings from continuing
operations to be in the range of $0.60 to $0.75 per diluted share.(1) The 2009 EPS guidance
includes pension expense of $170 million, an increase of approximately $145 million
compared to 2008.


                                                                    Prior 2009
                                       Revised 2009
                                         Guidance                   Guidance

Year-over-year revenue (constant       (5%) – (10%)                (2%) – (6%)
currency)
Non-pension operating income(2)         $310 - $350             $360 - $400 million
                                          million
Diluted earnings per share (GAAP)      $0.60 - $0.75               $0.85 - $1.00
Diluted earnings per share (non-       $0.60 - $0.75               $0.85 - $1.00
GAAP)(1)
-4-


                       2009 First Quarter Earnings Conference Call

A conference call is scheduled today at 8:00 a.m. (EST) to discuss the company’s 2009 first-
quarter results and guidance for full-year 2009. Access to the conference call, as well as a
replay of the call, is available on NCR’s Web site at http://investor.ncr.com/. Supplemental
financial information regarding NCR’s first quarter 2009 operating results is also available on
NCR’s Web site.

About NCR Corporation

NCR Corporation (NYSE: NCR) is a global technology company and leader in automated
teller machines, self-checkouts and other self- and assisted-service solutions, serving
customers in more than 100 countries. NCR's software, hardware, consulting and support
services help organizations in retail, financial, travel, healthcare and other industries
interact with consumers across multiple channels.

                                            ###

NCR is a trademark of NCR Corporation in the United States and other countries.

News Media Contact

Alan Ulman
NCR Corporation
770.623.7998
alan.ulman@ncr.com


Investor Contact

Gavin Bell
NCR Corporation
212.589.8468
gavin.bell@ncr.com
-5-



Reconciliation of Diluted Earnings from Continuing Operations GAAP to Non-GAAP Measures
                                                          Q1 2009       Q1 2008     Revised 2009
                                                           Actual        Actual       Guidance
 Diluted Earnings Per Share (GAAP)                        ($0.09)       $0.28        $0.60-$0.75


  Gain on sale of Canadian manufacturing facility                   -     0.07               -
  Impairment of equity method investment                    (0.03)          -             (0.03)
  Fox River environmental matter                            0.03            -              0.03
                                                (1)
    Diluted Earnings Per Share (non-GAAP)                 ($0.09)       $0.21        $0.60-$0.75



Free Cash Flow
                                                          For the Period Ended March 31
                                                                (in millions)
                                                               Three Months
                                                            2009         2008
 Cash provided by operating activities (GAAP)                $38          $81
  Less capital expenditures for:
    Expenditures for property, plant and equipment           (10)         (17)
    Additions to capitalized software                        (15)         (15)
      Total capital expenditures                             (25)         (32)

Free cash flow (non-GAAP)(3)                                $13           $49


(1) NCR’s management evaluates the company’s results excluding certain items to assess the
     financial performance of the company and believes this information is useful for investors
     because it provides a more complete understanding of NCR’s underlying operational performance,
     as well as consistency and comparability with past reports of financial results. In addition,
     management uses earnings per share excluding these items to manage and determine
     effectiveness of its business managers and as a basis for incentive compensation. These non-
     GAAP measures should not be considered as substitutes for or superior to results determined in
     accordance with GAAP.
     NCR reports its results in accordance with Generally Accepted Accounting Principles in the United
     States, or GAAP. However, the company believes that certain non-GAAP measures found in this
     release are useful for investors.

 (2) The segment results included in Schedule B and non-GAAP income from operations discussed in
     this earnings release exclude the impact of pension expense and certain items. Schedule B,
     included in this earnings release, reconciles total income from operations excluding pension
     expense and certain items to income from operations for the company. NCR’s management
     evaluates the company’s results excluding certain items to assess the financial performance of
     the company and believes this information is useful for investors because it provides a more
     complete understanding of NCR’s underlying operational performance, as well as consistency and
     comparability with past reports of financial results. These non-GAAP measures should not be
     considered as substitutes for or superior to results determined in accordance with GAAP.

 (3) NCR defines free cash flow as cash provided/used by operating activities less capital expenditures
     for property, plant and equipment, and additions to capitalized software. Free cash flow does not
-6-


    have a uniform definition under GAAP and, therefore, NCR’s definition may differ from other
    companies’ definitions of this measure. NCR’s management uses free cash flow to assess the
    financial performance of the company and believes it is useful for investors because it relates the
    operating cash flow of the company to the capital that is spent to continue and improve business
    operations. In particular, free cash flow indicates the amount of cash generated after capital
    expenditures for, among other things, investment in the company’s existing businesses, strategic
    acquisitions, strengthening the company’s balance sheet, repurchase of company stock and
    repayment of the company’s debt obligations. Free cash flow does not represent the residual
    cash flow available for discretionary expenditures since there may be other nondiscretionary
    expenditures that are not deducted from the measure. This non-GAAP measure should not be
    considered a substitute for or superior to cash flows from operating activities determined in
    accordance with GAAP.

Note to investors - This news release contains forward-looking statements, including
statements as to anticipated or expected results, beliefs, opinions and future financial
performance, within the meaning of Section 21E of the Securities and Exchange Act of
1934. Forward-looking statements include projections of revenue, profit growth and other
financial items, future economic performance and statements concerning analysts’ earnings
estimates, among other things. These forward-looking statements are based on current
expectations and assumptions and involve risks and uncertainties that could cause NCR’s
actual results to differ materially.

In addition to the factors discussed in this release, other risks and uncertainties include
those relating to: the uncertain economic climate, in particular the current global credit
crisis, could impact the ability of our customers to make capital expenditures, thereby
affecting their ability to purchase our products, and consolidation in the financial services
sector could impact our business by reducing our customer base; the timely development,
production or acquisition and market acceptance of new and existing products and services
(such as self-service technologies), including our ability to accelerate market acceptance of
new products and services; shifts in market demands, continued competitive factors and
pricing pressures and their impact on our ability to improve gross margins and profitability,
especially in our more mature offerings; the effect of currency translation; short product
cycles, rapidly changing technologies and maintaining a competitive leadership position with
respect to our solution offerings; tax rates; ability to execute our business and
reengineering plans, including potential impact from our transition from a business unit to
functional organizational model; turnover of workforce and the ability to attract and retain
skilled employees, especially in light of continued cost-control measures being taken by the
company; availability and successful exploitation of new acquisition and alliance
opportunities; changes in Generally Accepted Accounting Principles (GAAP) and the resulting
impact, if any, on the company’s accounting policies; continued efforts to establish and
maintain best-in-class internal information technology and control systems; and other
factors detailed from time to time in the company’s U.S. Securities and Exchange
Commission reports and the company’s annual reports to stockholders. The company does
not undertake any obligation to publicly update or revise any forward-looking statements,
whether as a result of new information, future events or otherwise.
Schedule A




                                   NCR CORPORATION
                    CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
                                                          (Unaudited)
                                           (in millions, except per share amounts)

                                                                                      For the Periods Ended March 31
                                                                                               Three Months
                                                                                           2009            2008
Revenue
Products                                                                               $          458        $          603
Services                                                                                          550                   580

Total revenue                                                                                   1,008                  1,183

Cost of products                                                                                  370                   441
Cost of services                                                                                  454                   483

Total gross margin                                                                                184                   259
% of Revenue                                                                                     18.3%                 21.9%

Selling, general and administrative expenses                                                      159                   159
Research and development expenses                                                                  35                    35

(Loss) income from operations                                                                     (10)                   65
% of Revenue                                                                                     (1.0%)                 5.5%

Interest expense                                                                                     5                     6
Other income, net                                                                                    -                    (7)
Total other expense (income), net                                                                    5                    (1)

(Loss) income before income taxes and discontinued operations                                     (15)                   66
% of Revenue                                                                                     (1.5%)                 5.6%

Income tax (benefit) expense                                                                        (1)                  17

                                                                                                  (14)                   49
(Loss) income from continuing operations
                                                                                                    -                    (1)
Loss from discontinued operations, net of tax

Net (loss) income                                                                                 (14)                   48

Net income attributable to noncontrolling interests                                                 1                     -
Net (loss) income attributable to NCR                                                  $          (15)       $           48

Amounts attributable to NCR common stockholders:
  (Loss) income from continuing operations                                             $          (15)       $           49
  Loss from discontinued operations                                                                 -                    (1)
     Net (loss) income                                                                 $          (15)       $           48

(Loss) income per share attributable to NCR common stockholders:

Net (loss) income per common share from continuing operations
Basic                                                                                  $         (0.09)      $          0.28

Diluted                                                                                $         (0.09)      $          0.28

Net (loss) income per common share
Basic                                                                                  $         (0.09)      $          0.28

Diluted                                                                                $         (0.09)      $          0.27

Weighted average common shares outstanding
Basic                                                                                           158.3                  173.0
Diluted                                                                                        *158.3                  175.7


* Due to the net loss from continuing operations, potential common shares that would cause dilution, such as stock
options and restricted stock, have been excluded from the diluted share count because their effect would have been
anti-dilutive. As of March 31, 2009, absent the net loss, fully diluted shares would have been 159.4 million shares.
Schedule B




                            NCR CORPORATION
            CONSOLIDATED REVENUE and OPERATING INCOME SUMMARY
                                                    (Unaudited)
                                                    (in millions)

                                                                     For the Periods Ended March 31
                                                                              Three Months
                                                                                                          %
                                                                    2009                2008            Change
Revenue by segment
      Americas                                                $            459     $           487           (6%)
      EMEA                                                                 386                 493          (22%)
      APJ                                                                  163                 203          (20%)

Consolidated revenue                                          $        1,008       $        1,183           (15%)

Gross margin by segment
      Americas                                                $           80       $           93
       % of Revenue                                                    17.4%                19.1%
      EMEA                                                                92                 122
       % of Revenue                                                    23.8%                24.7%
      APJ                                                                 33                   46
       % of Revenue                                                    20.2%                22.7%
                                                              $         205        $         261
Total - segment gross margin
   % of Revenue                                                        20.3%                22.1%

Selling, general and administrative expenses                               146                 174
Research and development expenses                                           31                  32
Non-GAAP income from operations                               $             28     $            55

Pension expense                                                            (38)                 (6)
Other adjustments (1)                                                        -                  16
(Loss) income from operations                                 $            (10)    $            65

(1)
      Other adjustments in 2008 includes $16 million of gain from the sale of a manufacturing facility in Canada.
Schedule C




                                        NCR CORPORATION
                             CONDENSED CONSOLIDATED BALANCE SHEETS
                                                           (Unaudited)
                                            (in millions, except per share amounts)


                                                                                          March 31       December 31
                                                                                           2009             2008
Assets
  Current assets
   Cash and cash equivalents                                                          $          717     $          711
   Accounts receivable, net                                                                      855                913
   Inventories, net                                                                              697                692
   Other current assets                                                                          254                241
                                                                                               2,523               2,557
  Total current assets
  Property, plant and equipment, net                                                             297                308
  Goodwill                                                                                        83                 84
  Prepaid pension cost                                                                           224                251
  Deferred income taxes                                                                          627                645
  Other assets                                                                                   387                410
Total assets                                                                          $        4,141     $         4,255

Liabilities and stockholders' equity
  Current liabilities
   Short-term borrowings                                                              $          301     $          301
   Accounts payable                                                                              463                492
   Payroll and benefits liabilities                                                              134                210
   Deferred service revenue and customer deposits                                                385                317
   Other current liabilities                                                                     355                373
                                                                                               1,638               1,693
  Total current liabilities
  Long-term debt                                                                                   7                   7
  Pension and indemnity plan liabilities                                                       1,386               1,424
  Postretirement and postemployment benefits liabilities                                         365                 359
  Deferred income taxes                                                                           10                   9
  Income tax accruals                                                                            145                 155
  Other liabilities                                                                              141                 143
Total liabilities                                                                              3,692               3,790

Stockholders' equity
NCR stockholders' equity:
  Preferred stock: par value $0.01 per share, 100.0 shares
    authorized, no shares issued and outstanding at March 31,
                                                                                                     -                    -
    2009, and December 31, 2008, respectively
  Common stock: par value $0.01 per share, 500.0 shares
    authorized, 158.6, and 158.1 shares issued and outstanding at
                                                                                                    2                  2
    March 31, 2009, and December 31, 2008, respectively
                                                                                                  252                248
  Paid-in capital
                                                                                                1,819              1,834
  Retained earnings
                                                                                               (1,649)            (1,644)
  Accumulated other comprehensive loss

Total NCR stockholders' equity                                                                   424                440
                                                                                                  25                 25
Noncontrolling interests in subsidiaries
Total stockholders' equity                                                                       449                465

Total liabilities and stockholders' equity                                            $        4,141     $         4,255
Schedule D




                                NCR CORPORATION
                 CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
                                                         (Unaudited)
                                                         (in millions)

                                                                         For the Periods Ended March 31
                                                                                  Three Months
                                                                              2009            2008
Operating activities
 Net (loss) income                                                        $       (14)    $           48
    Adjustments to reconcile net (loss) income to net cash provided
     by operating activities:
       Loss from discontinued operations                                            -                   1
      Depreciation and amortization                                                28                  29
      Stock-based compensation expense                                              4                  10
      Deferred income taxes                                                         -                   7
      Gain on sale of property, plant, and equipment                                -                 (17)
      Changes in assets and liabilities:
        Receivables                                                                58                119
        Inventories                                                                (5)               (35)
        Current payables and accrued expenses                                    (117)               (94)
        Deferred service revenue and customer deposits                             68                 73
        Employee severance and pension                                             18                (21)
        Other assets and liabilities                                               (2)               (39)
Net cash provided by operating activities                                          38                 81

Investing activities
  Expenditures for property, plant and equipment                                  (10)                (17)
  Proceeds from sales of property, plant and equipment                              -                  38
  Additions to capitalized software                                               (15)                (15)
Net cash (used in) provided by investing activities                               (25)                  6

Financing activities
  Purchase of Company common stock                                                 (1)               (193)
  Proceeds from employee stock plans                                                2                   4
Net cash provided by (used in) financing activities                                 1                (189)

Cash Flows from discontinued operations
 Net cash used in operating activities                                              -                 (13)

Effect of exchange rate changes on cash and cash equivalents                       (8)                14
Increase (decrease) in cash and cash equivalents                                    6                (101)
Cash and cash equivalents at beginning of period                                  711                 952
Cash and cash equivalents at end of period                                $       717     $          851

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Q1 2009 Earning report of Ncr Corp

  • 1. NEWS RELEASE April 23, 2009 NCR announces first-quarter results  Difficult global economic environment results in loss of $.09 per diluted share in both GAAP and non-GAAP EPS(1) from continuing operations  Cash provided by operating activities was $38 million  Company reports strong working capital performance  Total cash and cash equivalents of $717 million as of March 31, 2009  Company announces Entertainment investment  NCR updates 2009 Outlook DAYTON, Ohio – NCR Corporation (NYSE: NCR) reported financial results today for the three months ended March 31, 2009. Reported revenue of $1.01 billion decreased 15 percent from the first quarter of 2008 and included approximately 5 percentage points of negative impact from foreign currency translation. NCR reported a first-quarter loss from continuing operations (attributable to NCR) of $15 million, or a $0.09 loss per diluted share, compared to income (attributable to NCR) of $49 million or $0.28 per diluted share in the first quarter of 2008. Income from continuing operations included a $5 million ($3 million after-tax) impairment charge related to an equity investment, which was offset by a $5 million ($3 million after-tax) benefit from an insurance settlement related to the Fox River environmental matter. Income from continuing operations in the first quarter of 2008 included a $16 million ($13 million after- tax) gain, or $0.07 gain per diluted share, resulting from the sale of a Canadian manufacturing facility. Excluding these items, non-GAAP loss from continuing operations(1) in the first quarter of 2009 was a loss of $0.09 per diluted share compared to income of $0.21 per diluted share in the prior-year period. “NCR is managing through this global economic downturn by executing consistently on our strategy, accelerating our multi-year cost structure improvement plan, and pressing our competitive advantages in the global marketplace,” said Bill Nuti, chairman and chief executive officer of NCR. “The Company is focused on areas within our control, such as reducing our operating expenses, improving our working capital performance, and taking tangible steps to build our business by investing to drive shareholder value. While we expect the revenue environment will remain challenging, particularly due to difficult first half comparisons and lower volumes from retail customers, our aggressive cost reductions and investment initiatives will provide leverage as business conditions improve.” First-Quarter 2009 Highlights Financial highlights - Year-over-year revenue was impacted by the overall downturn in the global economy, particularly in the retail industry. Revenues declined 6 percent in the Americas region, primarily due to lower sales to customers in the retail and hospitality industry in the United States and a 2 percent negative impact from currency translation. In the Europe-Middle East-Africa (EMEA) region, the revenue decline of 22 percent was -more-
  • 2. -2- attributable to lower product sales to customers in the financial services and retail and hospitality industries, especially in the United Kingdom and Eastern Europe. Revenue was also negatively impacted by 9 percent due to foreign currency translation. Revenues fell 20 percent in the Asia-Pacific-Japan region due to significant product sales declines in Japan and to a lesser extent weakness in both Australia and India. In Japan, the current economic environment contributed to declines in sales to customers in both the financial services and retail and hospitality industries. Revenue was also negatively impacted by 5 percent from foreign currency translation. Loss from operations was $10 million in the first quarter of 2009 and included $38 million of pension expense. This compares to $65 million of income from operations in the first quarter of 2008, which included $6 million of pension expense and a gain of $16 million from the sale of the Canadian manufacturing facility previously described. Excluding these items and pension expense, non-GAAP income from operations(2) decreased 49 percent to $28 million in the first quarter of 2009 compared to $55 million in the first quarter of 2008. NCR generated $38 million of cash from operating activities during the first quarter of 2009 compared to $81 million in the year-ago period. Capital expenditures of $25 million in the first quarter of 2009 were 22 percent or $7 million lower than the $32 million in capital expenditures in the year-ago period. NCR generated $13 million of free cash flow (cash from operations less capital expenditures)(3) in the first quarter of 2009, compared to free cash flow of $49 million in the first quarter of 2008. Other expense was $5 million in the first quarter of 2009 compared to other income of $1 million in the first quarter of 2008 primarily due to lower interest income. Other income and expense included a $5 million impairment charge related to an equity method investment, which was offset by a $5 million benefit from an insurance settlement related to the Fox River environmental matter. As a result of the loss in the first quarter of 2009, NCR recorded a tax benefit of $1 million compared to tax expense of $17 million in the prior year period. NCR ended the quarter with $717 million in cash and cash equivalents, a $6 million increase from the $711 million balance as of December 31, 2008. As of March 31, 2009, NCR had a debt balance of $308 million, unchanged from the balance as of December 31, 2008. Business highlights - In the first quarter of 2009, NCR recorded several important customer wins, delivering enhanced solutions to customers in the financial and retail industries, as well as verticals such as healthcare that offer additional growth opportunities for self-service solutions. Unified Grocers, a leading U.S. cooperative grocery wholesaler, expanded their point-of sale (POS) technology relationship with NCR to provide unique technology solutions to smaller grocery stores through Unified Grocers’ Neighborhood Markets program. NCR and Unified Grocers jointly designed solutions for independent grocers in smaller footprint stores, which typically have three or four check-out lanes. Previously, NCR and United Grocers had agreed to promote the NCR Advanced Checkout Solution (ACS) POS software to Unified Grocers’ approximately 3,000 independently-owned retail grocery customers in the western United States. H-E-B, one of the nation’s largest independently owned food retailers, signed on with NCR’s Advanced Marketing Solution to provide the retailer with the capability to create, distribute, manage and evaluate shopper specific promotions across multiple channels. Through
  • 3. -3- centrally accessed promotions H-E-B now delivers consistent marketing messages to increase shopper sales and generate additional shopper trips. Also in the first quarter, NCR introduced software that will allow consumers to deposit checks into their checking or savings accounts without leaving their homes and without purchasing any new hardware. This new software, NCR APTRA Consumer Passport, can be integrated with any financial institution’s online banking site and gives consumers the ability to deposit checks remotely, a service previously offered only to businesses. NCR extended its self-service portfolio further into the healthcare market as NCR and Siemens entered an agreement with New York Presbyterian Hospital (NYP). Named one of America’s Top 100 Hospitals by U.S. News and World Report, NYP will deploy NCR MediKiosks to help streamline patient flow in NYP’s infusion department. 2009 Outlook NCR announced on April 21, 2009 that it purchased the remaining equity in TNR Holdings Corp., the second largest DVD kiosk operator in North America, in order to expand the NCR SelfServ Entertainment portfolio across North America under the Blockbuster Express brand. Further to that announcement, NCR plans to make additional investments in 2009 to expand capabilities with the objective of becoming the leading global provider of self-service entertainment solutions. “The strength of our balance sheet provides NCR with the ability to invest in attractive growth opportunities,” said Mr. Nuti. “We’ve identified investments that will be a major step forward in NCR’s strategy of becoming the leading provider of self- service entertainment solutions.” As a result of this investment, combined with a difficult economic environment, NCR has revised 2009 guidance. NCR now expects full-year 2009 revenues to be in the range of 5 percent to 10 percent lower on a constant currency basis compared with 2008. Based on average exchange rates for March, this would translate to reported revenue being down in the range of 10 percent to 15 percent for the year. Including the planned $60 million investment in the entertainment portfolio in 2009, which results in a $30 million negative impact to Non- pension operating income (NPOI)(2), the company expects its full-year 2009 NPOI(2) to be in the range of $310 million to $350 million and GAAP and non-GAAP earnings from continuing operations to be in the range of $0.60 to $0.75 per diluted share.(1) The 2009 EPS guidance includes pension expense of $170 million, an increase of approximately $145 million compared to 2008. Prior 2009 Revised 2009 Guidance Guidance Year-over-year revenue (constant (5%) – (10%) (2%) – (6%) currency) Non-pension operating income(2) $310 - $350 $360 - $400 million million Diluted earnings per share (GAAP) $0.60 - $0.75 $0.85 - $1.00 Diluted earnings per share (non- $0.60 - $0.75 $0.85 - $1.00 GAAP)(1)
  • 4. -4- 2009 First Quarter Earnings Conference Call A conference call is scheduled today at 8:00 a.m. (EST) to discuss the company’s 2009 first- quarter results and guidance for full-year 2009. Access to the conference call, as well as a replay of the call, is available on NCR’s Web site at http://investor.ncr.com/. Supplemental financial information regarding NCR’s first quarter 2009 operating results is also available on NCR’s Web site. About NCR Corporation NCR Corporation (NYSE: NCR) is a global technology company and leader in automated teller machines, self-checkouts and other self- and assisted-service solutions, serving customers in more than 100 countries. NCR's software, hardware, consulting and support services help organizations in retail, financial, travel, healthcare and other industries interact with consumers across multiple channels. ### NCR is a trademark of NCR Corporation in the United States and other countries. News Media Contact Alan Ulman NCR Corporation 770.623.7998 alan.ulman@ncr.com Investor Contact Gavin Bell NCR Corporation 212.589.8468 gavin.bell@ncr.com
  • 5. -5- Reconciliation of Diluted Earnings from Continuing Operations GAAP to Non-GAAP Measures Q1 2009 Q1 2008 Revised 2009 Actual Actual Guidance Diluted Earnings Per Share (GAAP) ($0.09) $0.28 $0.60-$0.75 Gain on sale of Canadian manufacturing facility - 0.07 - Impairment of equity method investment (0.03) - (0.03) Fox River environmental matter 0.03 - 0.03 (1) Diluted Earnings Per Share (non-GAAP) ($0.09) $0.21 $0.60-$0.75 Free Cash Flow For the Period Ended March 31 (in millions) Three Months 2009 2008 Cash provided by operating activities (GAAP) $38 $81 Less capital expenditures for: Expenditures for property, plant and equipment (10) (17) Additions to capitalized software (15) (15) Total capital expenditures (25) (32) Free cash flow (non-GAAP)(3) $13 $49 (1) NCR’s management evaluates the company’s results excluding certain items to assess the financial performance of the company and believes this information is useful for investors because it provides a more complete understanding of NCR’s underlying operational performance, as well as consistency and comparability with past reports of financial results. In addition, management uses earnings per share excluding these items to manage and determine effectiveness of its business managers and as a basis for incentive compensation. These non- GAAP measures should not be considered as substitutes for or superior to results determined in accordance with GAAP. NCR reports its results in accordance with Generally Accepted Accounting Principles in the United States, or GAAP. However, the company believes that certain non-GAAP measures found in this release are useful for investors. (2) The segment results included in Schedule B and non-GAAP income from operations discussed in this earnings release exclude the impact of pension expense and certain items. Schedule B, included in this earnings release, reconciles total income from operations excluding pension expense and certain items to income from operations for the company. NCR’s management evaluates the company’s results excluding certain items to assess the financial performance of the company and believes this information is useful for investors because it provides a more complete understanding of NCR’s underlying operational performance, as well as consistency and comparability with past reports of financial results. These non-GAAP measures should not be considered as substitutes for or superior to results determined in accordance with GAAP. (3) NCR defines free cash flow as cash provided/used by operating activities less capital expenditures for property, plant and equipment, and additions to capitalized software. Free cash flow does not
  • 6. -6- have a uniform definition under GAAP and, therefore, NCR’s definition may differ from other companies’ definitions of this measure. NCR’s management uses free cash flow to assess the financial performance of the company and believes it is useful for investors because it relates the operating cash flow of the company to the capital that is spent to continue and improve business operations. In particular, free cash flow indicates the amount of cash generated after capital expenditures for, among other things, investment in the company’s existing businesses, strategic acquisitions, strengthening the company’s balance sheet, repurchase of company stock and repayment of the company’s debt obligations. Free cash flow does not represent the residual cash flow available for discretionary expenditures since there may be other nondiscretionary expenditures that are not deducted from the measure. This non-GAAP measure should not be considered a substitute for or superior to cash flows from operating activities determined in accordance with GAAP. Note to investors - This news release contains forward-looking statements, including statements as to anticipated or expected results, beliefs, opinions and future financial performance, within the meaning of Section 21E of the Securities and Exchange Act of 1934. Forward-looking statements include projections of revenue, profit growth and other financial items, future economic performance and statements concerning analysts’ earnings estimates, among other things. These forward-looking statements are based on current expectations and assumptions and involve risks and uncertainties that could cause NCR’s actual results to differ materially. In addition to the factors discussed in this release, other risks and uncertainties include those relating to: the uncertain economic climate, in particular the current global credit crisis, could impact the ability of our customers to make capital expenditures, thereby affecting their ability to purchase our products, and consolidation in the financial services sector could impact our business by reducing our customer base; the timely development, production or acquisition and market acceptance of new and existing products and services (such as self-service technologies), including our ability to accelerate market acceptance of new products and services; shifts in market demands, continued competitive factors and pricing pressures and their impact on our ability to improve gross margins and profitability, especially in our more mature offerings; the effect of currency translation; short product cycles, rapidly changing technologies and maintaining a competitive leadership position with respect to our solution offerings; tax rates; ability to execute our business and reengineering plans, including potential impact from our transition from a business unit to functional organizational model; turnover of workforce and the ability to attract and retain skilled employees, especially in light of continued cost-control measures being taken by the company; availability and successful exploitation of new acquisition and alliance opportunities; changes in Generally Accepted Accounting Principles (GAAP) and the resulting impact, if any, on the company’s accounting policies; continued efforts to establish and maintain best-in-class internal information technology and control systems; and other factors detailed from time to time in the company’s U.S. Securities and Exchange Commission reports and the company’s annual reports to stockholders. The company does not undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
  • 7. Schedule A NCR CORPORATION CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (Unaudited) (in millions, except per share amounts) For the Periods Ended March 31 Three Months 2009 2008 Revenue Products $ 458 $ 603 Services 550 580 Total revenue 1,008 1,183 Cost of products 370 441 Cost of services 454 483 Total gross margin 184 259 % of Revenue 18.3% 21.9% Selling, general and administrative expenses 159 159 Research and development expenses 35 35 (Loss) income from operations (10) 65 % of Revenue (1.0%) 5.5% Interest expense 5 6 Other income, net - (7) Total other expense (income), net 5 (1) (Loss) income before income taxes and discontinued operations (15) 66 % of Revenue (1.5%) 5.6% Income tax (benefit) expense (1) 17 (14) 49 (Loss) income from continuing operations - (1) Loss from discontinued operations, net of tax Net (loss) income (14) 48 Net income attributable to noncontrolling interests 1 - Net (loss) income attributable to NCR $ (15) $ 48 Amounts attributable to NCR common stockholders: (Loss) income from continuing operations $ (15) $ 49 Loss from discontinued operations - (1) Net (loss) income $ (15) $ 48 (Loss) income per share attributable to NCR common stockholders: Net (loss) income per common share from continuing operations Basic $ (0.09) $ 0.28 Diluted $ (0.09) $ 0.28 Net (loss) income per common share Basic $ (0.09) $ 0.28 Diluted $ (0.09) $ 0.27 Weighted average common shares outstanding Basic 158.3 173.0 Diluted *158.3 175.7 * Due to the net loss from continuing operations, potential common shares that would cause dilution, such as stock options and restricted stock, have been excluded from the diluted share count because their effect would have been anti-dilutive. As of March 31, 2009, absent the net loss, fully diluted shares would have been 159.4 million shares.
  • 8. Schedule B NCR CORPORATION CONSOLIDATED REVENUE and OPERATING INCOME SUMMARY (Unaudited) (in millions) For the Periods Ended March 31 Three Months % 2009 2008 Change Revenue by segment Americas $ 459 $ 487 (6%) EMEA 386 493 (22%) APJ 163 203 (20%) Consolidated revenue $ 1,008 $ 1,183 (15%) Gross margin by segment Americas $ 80 $ 93 % of Revenue 17.4% 19.1% EMEA 92 122 % of Revenue 23.8% 24.7% APJ 33 46 % of Revenue 20.2% 22.7% $ 205 $ 261 Total - segment gross margin % of Revenue 20.3% 22.1% Selling, general and administrative expenses 146 174 Research and development expenses 31 32 Non-GAAP income from operations $ 28 $ 55 Pension expense (38) (6) Other adjustments (1) - 16 (Loss) income from operations $ (10) $ 65 (1) Other adjustments in 2008 includes $16 million of gain from the sale of a manufacturing facility in Canada.
  • 9. Schedule C NCR CORPORATION CONDENSED CONSOLIDATED BALANCE SHEETS (Unaudited) (in millions, except per share amounts) March 31 December 31 2009 2008 Assets Current assets Cash and cash equivalents $ 717 $ 711 Accounts receivable, net 855 913 Inventories, net 697 692 Other current assets 254 241 2,523 2,557 Total current assets Property, plant and equipment, net 297 308 Goodwill 83 84 Prepaid pension cost 224 251 Deferred income taxes 627 645 Other assets 387 410 Total assets $ 4,141 $ 4,255 Liabilities and stockholders' equity Current liabilities Short-term borrowings $ 301 $ 301 Accounts payable 463 492 Payroll and benefits liabilities 134 210 Deferred service revenue and customer deposits 385 317 Other current liabilities 355 373 1,638 1,693 Total current liabilities Long-term debt 7 7 Pension and indemnity plan liabilities 1,386 1,424 Postretirement and postemployment benefits liabilities 365 359 Deferred income taxes 10 9 Income tax accruals 145 155 Other liabilities 141 143 Total liabilities 3,692 3,790 Stockholders' equity NCR stockholders' equity: Preferred stock: par value $0.01 per share, 100.0 shares authorized, no shares issued and outstanding at March 31, - - 2009, and December 31, 2008, respectively Common stock: par value $0.01 per share, 500.0 shares authorized, 158.6, and 158.1 shares issued and outstanding at 2 2 March 31, 2009, and December 31, 2008, respectively 252 248 Paid-in capital 1,819 1,834 Retained earnings (1,649) (1,644) Accumulated other comprehensive loss Total NCR stockholders' equity 424 440 25 25 Noncontrolling interests in subsidiaries Total stockholders' equity 449 465 Total liabilities and stockholders' equity $ 4,141 $ 4,255
  • 10. Schedule D NCR CORPORATION CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited) (in millions) For the Periods Ended March 31 Three Months 2009 2008 Operating activities Net (loss) income $ (14) $ 48 Adjustments to reconcile net (loss) income to net cash provided by operating activities: Loss from discontinued operations - 1 Depreciation and amortization 28 29 Stock-based compensation expense 4 10 Deferred income taxes - 7 Gain on sale of property, plant, and equipment - (17) Changes in assets and liabilities: Receivables 58 119 Inventories (5) (35) Current payables and accrued expenses (117) (94) Deferred service revenue and customer deposits 68 73 Employee severance and pension 18 (21) Other assets and liabilities (2) (39) Net cash provided by operating activities 38 81 Investing activities Expenditures for property, plant and equipment (10) (17) Proceeds from sales of property, plant and equipment - 38 Additions to capitalized software (15) (15) Net cash (used in) provided by investing activities (25) 6 Financing activities Purchase of Company common stock (1) (193) Proceeds from employee stock plans 2 4 Net cash provided by (used in) financing activities 1 (189) Cash Flows from discontinued operations Net cash used in operating activities - (13) Effect of exchange rate changes on cash and cash equivalents (8) 14 Increase (decrease) in cash and cash equivalents 6 (101) Cash and cash equivalents at beginning of period 711 952 Cash and cash equivalents at end of period $ 717 $ 851