Organizational socialization is the process by which new employees learn the attitudes and behaviors needed to be effective members of an organization. It involves both formal and informal training as well as observing others. Socialization benefits organizations by increasing employee motivation, shaping positive work habits and teamwork, and motivating employees to contribute to increased profits. However, socialization efforts can be undermined by a lack of strategy, poor or inconsistent content, failing to interact with customers on social media, alienating potential customers, or coming across as insincere. Fostering communication, creating a social committee, and organizing team-building activities can improve employee engagement through socialization.