The document provides an overview of essential property management topics for real estate investors presented by Omar Ruiz of LeRu Investments, LLC. It discusses the keys to property management including leasing units, tenant retention, and property maintenance. The document also addresses whether investors should self-manage properties or hire a third party, common mistakes owners make, and tips for finding and overseeing property management.

1. PROPERTY MANAGEMENT
ESSSENTIALS FOR INVESTORS
presented by Omar Ruiz

2. WHO IS OMAR RUIZ?
• Grew Up in Orange County
• Marketing Degree from CSULB
• Aerospace Quality Manager/Consultant
• Property Management Since 2007
• Real Estate Investor Since 2010
• Blog Featured on Rent-O-Meter
• Podcast Interview by Rod Khleif and Joe Hamilton

3. WHO WE ARE
LeRu Investments, LLC is a real estate investment and property management company. We buy
commercial and residential real estate with value-add opportunities to create favorable return on
investments. We deliver professional real estate services that facilitate the buying, selling and
management of real estate assets.
OUR MISSION:
The mission of LeRu Investments, LLC is to provide our investors and clients good real estate
investment opportunities and professional real estate investment services based on our core values
of integrity and superior service.
We do this by performing in-depth market research and statistical analysis of businesses and
operations to determine their value potential.

4. 3 KEYS TO PROPERTY MANAGEMENT
• Leasing Units
– Larger Properties VS. Smaller Properties
• Keep Units Leased (Tenant Retention)
– Responding to Tenant Requests
• Maintain the Property
– Repairs, Improvements, Upgrades

5. SHOULD YOU SELF MANAGE?
• Ask the HARD QUESTION?
• Are you business minded?
• Do you have the time?
• Are you handy?
• Are you knowledgeable?
• Can you follow systems?
• Extremely Tactful?

6. WHERE OWNERS FAIL
• Fair But Firm
• Not Serving 3-Day Notices Timely and
Consistently
• Accepting Excuses
• Not Collecting Late Fees
• Not Evicting Timely
• Burned Out Landlord

7. LENDER CONSIDERATIONS FOR
PROPERTY MANAGEMENT
• If Self-Manage, Is There Experience?
• If 3rd Party, What is Their Portfolio?
• Your Experience & Location?

8. FINDING PROPERTY MANAGEMENT
• Web Search
• Call Realtors & Brokerages
• Referrals
• IREM.org
• Negotiating on Contracts
• Questions to Ask:

9. • Review Financial Statements
• Keep an Eye on Expenses
• Checking on Property & Staff
• Ask Questions
OVERSEEING PROPERTY
MANAGEMENT

10. DOES SEC-8 MAKE SENSE?
• What Are the Income Demographics?
• What is Pool of Prospects?
• What’s the Demand for Housing?
• Pros VS. Cons

11. • Collections
• Consistent Late Payers
• Tenants From Hell
• Squatting
• Customer Service Fulfillment
• Evictions
• Law Suits
• Screening Them Out
PROBLEM TENANTS

12. • www.Evict123.com
• www.AOAUSA.com
• www.IREM.org
• www.Landlordology.com
• www.mrlandlord.com
USEFUL LINKS

13. omar@leruinvestments.com
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