The document discusses product alignment with business needs through three case studies:
1) Square Capital - which provides merchant cash advances using data insights to determine eligibility and repayment schedules.
2) Paddle8 - an online art auction marketplace with services for buyers, sellers, and benefit auctions requiring cataloging, payments, logistics and more.
3) Gmail - which pioneered large email storage, search capabilities, and a single page web interface through innovations in storage, metadata handling, and log-based operations.
This session examines the multitude of disruptive technologies that are destroying some of our clients’ traditional business models while simultaneously creating great new opportunities for others. As a trusted advisor, you need to understand these threats, identify them, and be ready to help your clients not only survive, but thrive in the face of this upheaval. You’ll be amazed (and probably troubled) as we discuss today’s “buggy whip manufacturers”!
Startupfest 2013 - How to beat the Series A crunch. Why Internet marketing Ma...Startupfest
Why everything sucks, why breakthrough innovation is over-rated, and why analytically-driven internet marketing is the most critical skill set in beating the Series A Crunch.
(SPOT205) 5 Lessons for Managing Massive IT Transformation ProjectsAmazon Web Services
Choice Hotels is undertaking a multiyear, $20 million project to recreate our core business engines on AWS. In trying to approach this complex undertaking, we determined that the project itself is a system too. You can apply principles of good architecture and design work in how you approach the project structure and management. Come to this talk by Choice Hotels’ CTO to learn five key lessons and 20 concrete takeaways that you can implement today to help your AWS projects succeed.
An overview of how to reach Minimum Sellable Product (MSP) for early stage startups and Labs. Class offered via NY Fashion Technology Accelerator at AlleyNYC, course contributed by Koombea.
Koombea is a product development agency specializing in mobile apps and technology.
More information at koombea.com/MVP
This session examines the multitude of disruptive technologies that are destroying some of our clients’ traditional business models while simultaneously creating great new opportunities for others. As a trusted advisor, you need to understand these threats, identify them, and be ready to help your clients not only survive, but thrive in the face of this upheaval. You’ll be amazed (and probably troubled) as we discuss today’s “buggy whip manufacturers”!
Startupfest 2013 - How to beat the Series A crunch. Why Internet marketing Ma...Startupfest
Why everything sucks, why breakthrough innovation is over-rated, and why analytically-driven internet marketing is the most critical skill set in beating the Series A Crunch.
(SPOT205) 5 Lessons for Managing Massive IT Transformation ProjectsAmazon Web Services
Choice Hotels is undertaking a multiyear, $20 million project to recreate our core business engines on AWS. In trying to approach this complex undertaking, we determined that the project itself is a system too. You can apply principles of good architecture and design work in how you approach the project structure and management. Come to this talk by Choice Hotels’ CTO to learn five key lessons and 20 concrete takeaways that you can implement today to help your AWS projects succeed.
An overview of how to reach Minimum Sellable Product (MSP) for early stage startups and Labs. Class offered via NY Fashion Technology Accelerator at AlleyNYC, course contributed by Koombea.
Koombea is a product development agency specializing in mobile apps and technology.
More information at koombea.com/MVP
2 0 1 8A N N U A L R E P O R TTo our shareowners.docxlorainedeserre
2 0 1 8
A N N U A L R E P O R T
To our shareowners:
Something strange and remarkable has happened over the last 20 years. Take a look at these numbers:
1999 3%
2000 3%
2001 6%
2002 17%
2003 22%
2004 25%
2005 28%
2006 28%
2007 29%
2008 30%
2009 31%
2010 34%
2011 38%
2012 42%
2013 46%
2014 49%
2015 51%
2016 54%
2017 56%
2018 58%
The percentages represent the share of physical gross merchandise sales sold on Amazon by independent third-
party sellers – mostly small- and medium-sized businesses – as opposed to Amazon retail’s own first party sales.
Third-party sales have grown from 3% of the total to 58%. To put it bluntly:
Third-party sellers are kicking our first party butt. Badly.
And it’s a high bar too because our first-party business has grown dramatically over that period, from $1.6 billion
in 1999 to $117 billion this past year. The compound annual growth rate for our first-party business in that time
period is 25%. But in that same time, third-party sales have grown from $0.1 billion to $160 billion – a
compound annual growth rate of 52%. To provide an external benchmark, eBay’s gross merchandise sales in that
period have grown at a compound rate of 20%, from $2.8 billion to $95 billion.
Why did independent sellers do so much better selling on Amazon than they did on eBay? And why were
independent sellers able to grow so much faster than Amazon’s own highly organized first-party sales
organization? There isn’t one answer, but we do know one extremely important part of the answer:
We helped independent sellers compete against our first-party business by investing in and offering them the very
best selling tools we could imagine and build. There are many such tools, including tools that help sellers manage
inventory, process payments, track shipments, create reports, and sell across borders – and we’re inventing more
every year. But of great importance are Fulfillment by Amazon and the Prime membership program. In
combination, these two programs meaningfully improved the customer experience of buying from independent
sellers. With the success of these two programs now so well established, it’s difficult for most people to fully
appreciate today just how radical those two offerings were at the time we launched them. We invested in both of
these programs at significant financial risk and after much internal debate. We had to continue investing
significantly over time as we experimented with different ideas and iterations. We could not foresee with
certainty what those programs would eventually look like, let alone whether they would succeed, but they were
pushed forward with intuition and heart, and nourished with optimism.
Intuition, curiosity, and the power of wandering
From very early on in Amazon’s life, we knew we wanted to create a culture of builders – people who are curious,
explorers. They like to invent. Even when they’re experts, they are “fresh” with a beginner’s mind. They see the
way we do things as just the way ...
Re-uploading my User Story Splitting workshop; it seems to have gone missing.
This is a slide deck I have used for helping people learn various user story splitting techniques.
The 500 Startups Marketing Stack - Matt Lerner's talk from MarTech Europe 2015Matt Lerner
Slides from my talk "The 500 Marketing Stack: 10 Pieces Of MarTech Genius To Disrupt Your Competitors" at MarTech Europe 2015 - PLUS a full list of 35 of our favourite tools.
We explain the history of our agile organization with a focus on the latest round of evolution of our Product and Engineering organization, moving from business-oriented feature teams to mission teams.
With so many well designed websites out there, it’s not enough to be good — you have to be great. Visual design alone can just go so far — what you could be aiming for is creating delightful user experiences. Rich, beautiful, smooth experiences that help you stand out and ensure that the user is in the flow.
In this talk, we’ll discuss a few tips and techniques and examples of how to make it work and captivate users — for good.
DevDay 2013 - Building Startups and Minimum Viable ProductsBen Hall
DevDay (http://devday.pl),
20th of September 2013, Kraków
Video at http://www.youtube.com/watch?v=L4eTOvq2WmM&feature=c4-overview-vl&list=PLBMFXMTB7U74NdDghygvBaDcp67owVUUF
hello ,i am himanshu saini (biotech + MBA mkting),i have share my thought through the ppt (How to start e-Commerce Business ). and You are see me in Youtube also.
Jan-Erik Sandberg - Succeeding with Large Scale AgileAgile Lietuva
Implementing Agile in small, short lived projects is easy. The real challenge comes when the project becomes long-running, and it gets even harder when spanning into multiple large projects. Add the challenge of distribution of resources and different cultures and it becomes almost impossible.
Jan-Erik Sandberg is an international veteran on successfully implementing Agile in large organizations. You will get insights into some of his hard earned experiences and this hour will be packed with proven techniques and real life examples. The goal of the session is to help you to reduce risk and increase your chances of succeeding with implementing agile at a large scale. Project and product-developments that utilize offshore resources will be the main focus for this session.
We provided an internal session where it's was promoted a internal discussion about the comming trends of ui interfaces like backoffices. Architecture, UI guidelines, best pratices, and so on.
Changes in Venture Capital & Building 500 Startups (Sao Paulo, Sept 2013)Dave McClure
slides from my talk at Brazil Innovators startup conference in Sao Paulo (Sept 2013) on changes in the venture capital industry, and how we built 500 Startups.
In this session Simon will share his considerable experience of managing projects; from the initial client meetings to getting sign-off on designs to finally going live, and all that comes inbetween.
Learn about the Fuchsia RFC Process (https://fuchsia.dev/fuchsia-src/contribute/governance/rfcs/rfc_process): what it is, when it should be used, how it works, and how to make the best of it.
2 0 1 8A N N U A L R E P O R TTo our shareowners.docxlorainedeserre
2 0 1 8
A N N U A L R E P O R T
To our shareowners:
Something strange and remarkable has happened over the last 20 years. Take a look at these numbers:
1999 3%
2000 3%
2001 6%
2002 17%
2003 22%
2004 25%
2005 28%
2006 28%
2007 29%
2008 30%
2009 31%
2010 34%
2011 38%
2012 42%
2013 46%
2014 49%
2015 51%
2016 54%
2017 56%
2018 58%
The percentages represent the share of physical gross merchandise sales sold on Amazon by independent third-
party sellers – mostly small- and medium-sized businesses – as opposed to Amazon retail’s own first party sales.
Third-party sales have grown from 3% of the total to 58%. To put it bluntly:
Third-party sellers are kicking our first party butt. Badly.
And it’s a high bar too because our first-party business has grown dramatically over that period, from $1.6 billion
in 1999 to $117 billion this past year. The compound annual growth rate for our first-party business in that time
period is 25%. But in that same time, third-party sales have grown from $0.1 billion to $160 billion – a
compound annual growth rate of 52%. To provide an external benchmark, eBay’s gross merchandise sales in that
period have grown at a compound rate of 20%, from $2.8 billion to $95 billion.
Why did independent sellers do so much better selling on Amazon than they did on eBay? And why were
independent sellers able to grow so much faster than Amazon’s own highly organized first-party sales
organization? There isn’t one answer, but we do know one extremely important part of the answer:
We helped independent sellers compete against our first-party business by investing in and offering them the very
best selling tools we could imagine and build. There are many such tools, including tools that help sellers manage
inventory, process payments, track shipments, create reports, and sell across borders – and we’re inventing more
every year. But of great importance are Fulfillment by Amazon and the Prime membership program. In
combination, these two programs meaningfully improved the customer experience of buying from independent
sellers. With the success of these two programs now so well established, it’s difficult for most people to fully
appreciate today just how radical those two offerings were at the time we launched them. We invested in both of
these programs at significant financial risk and after much internal debate. We had to continue investing
significantly over time as we experimented with different ideas and iterations. We could not foresee with
certainty what those programs would eventually look like, let alone whether they would succeed, but they were
pushed forward with intuition and heart, and nourished with optimism.
Intuition, curiosity, and the power of wandering
From very early on in Amazon’s life, we knew we wanted to create a culture of builders – people who are curious,
explorers. They like to invent. Even when they’re experts, they are “fresh” with a beginner’s mind. They see the
way we do things as just the way ...
Re-uploading my User Story Splitting workshop; it seems to have gone missing.
This is a slide deck I have used for helping people learn various user story splitting techniques.
The 500 Startups Marketing Stack - Matt Lerner's talk from MarTech Europe 2015Matt Lerner
Slides from my talk "The 500 Marketing Stack: 10 Pieces Of MarTech Genius To Disrupt Your Competitors" at MarTech Europe 2015 - PLUS a full list of 35 of our favourite tools.
We explain the history of our agile organization with a focus on the latest round of evolution of our Product and Engineering organization, moving from business-oriented feature teams to mission teams.
With so many well designed websites out there, it’s not enough to be good — you have to be great. Visual design alone can just go so far — what you could be aiming for is creating delightful user experiences. Rich, beautiful, smooth experiences that help you stand out and ensure that the user is in the flow.
In this talk, we’ll discuss a few tips and techniques and examples of how to make it work and captivate users — for good.
DevDay 2013 - Building Startups and Minimum Viable ProductsBen Hall
DevDay (http://devday.pl),
20th of September 2013, Kraków
Video at http://www.youtube.com/watch?v=L4eTOvq2WmM&feature=c4-overview-vl&list=PLBMFXMTB7U74NdDghygvBaDcp67owVUUF
hello ,i am himanshu saini (biotech + MBA mkting),i have share my thought through the ppt (How to start e-Commerce Business ). and You are see me in Youtube also.
Jan-Erik Sandberg - Succeeding with Large Scale AgileAgile Lietuva
Implementing Agile in small, short lived projects is easy. The real challenge comes when the project becomes long-running, and it gets even harder when spanning into multiple large projects. Add the challenge of distribution of resources and different cultures and it becomes almost impossible.
Jan-Erik Sandberg is an international veteran on successfully implementing Agile in large organizations. You will get insights into some of his hard earned experiences and this hour will be packed with proven techniques and real life examples. The goal of the session is to help you to reduce risk and increase your chances of succeeding with implementing agile at a large scale. Project and product-developments that utilize offshore resources will be the main focus for this session.
We provided an internal session where it's was promoted a internal discussion about the comming trends of ui interfaces like backoffices. Architecture, UI guidelines, best pratices, and so on.
Changes in Venture Capital & Building 500 Startups (Sao Paulo, Sept 2013)Dave McClure
slides from my talk at Brazil Innovators startup conference in Sao Paulo (Sept 2013) on changes in the venture capital industry, and how we built 500 Startups.
In this session Simon will share his considerable experience of managing projects; from the initial client meetings to getting sign-off on designs to finally going live, and all that comes inbetween.
Learn about the Fuchsia RFC Process (https://fuchsia.dev/fuchsia-src/contribute/governance/rfcs/rfc_process): what it is, when it should be used, how it works, and how to make the best of it.
Survey of corporate finance knowledge.
Top-of-mind for the CEO / founder:
- Company creation, and initial share pool
- Raising capital the usual way
- Raising capital via debt
- Raising capital via bridge loans
- Common Shares vs Preferred Shares
- Section 409A, and valuation
- Employee pool growth (and equity plan, e.g. http://www.slideshare.net/wealthfront/wealthfront-equity-plan)
Top-of-mind for employees:
- Shares, Options and valuing a grant
- Exercise
- Tax Scenarios
Developing an Immune System — The Hard and Soft Skills required to avoid OutagesPascal-Louis Perez
In just three years, Square has achieved ubiquitous recognition for mobile card processing grossing over $10B a year in credit card transactions. At the heart of Square's technology are many financial systems which must operate safely, correctly, and sustain rapid growth.
During this tech talk, Pascal will describe the concept of an immune system, go over best practices, share lessons leaned and provide a detailed layering of best practices. This talk will cover non-controversial topics such ad TDD, but from new angles. We'll also cover emerging practices like continuous deployment, and softer areas such as engineering management practices geared towards safety. You'll come out of this session with a fresh perspective on how to build software.
Applying Compiler Techniques to Iterate At Blazing SpeedPascal-Louis Perez
In this session, we will present real life applications of compiler techniques helping kaChing achieve ultra confidence and power its incredible 5 minutes commit-to-production cycle [1]. We'll talk about idempotency analysis [2], dependency detection, on the fly optimisations, automatic memoization [3], type unification [4] and more! This talk is not suitable for the faint-hearted... If you want to dive deep, learn about advanced JVM topics, devoure bytecode and see first hand applications of theoretical computer science, join us.
[1] http://eng.kaching.com/2010/05/deployment-infrastructure-for.html
[2] http://en.wikipedia.org/wiki/Idempotence
[3] http://en.wikipedia.org/wiki/Memoization
[4] http://eng.kaching.com/2009/10/unifying-type-parameters-in-java.html
Continuous deployment is a a process that allows companies to release software in minutes instead of days, weeks, or months.
Pascal-Louis Perez will describe how to use continuous deployment to iterate so fast that you run circles around the competition. He will cover the high level concepts as well as the nitty gritty details including examples from the continuous deployment system that he and his team developed at KaChing.
Pascal-Louis is the VP of Engineering and CTO at KaChing, where he practices continuous deployment continuously.
He previously worked at Google and holds a Master's degree in Computer Science from Stanford University.
At kaChing (www.kaching.com), we are on a 5-minute commit-to-production cycle. We have adopted continuous deployment as a way of life and as the natural next step to continuous integration.
In this talk, I will present how we achieved this extreme iteration cycle. We will start at a very high level and look at the two fundamental aspects of software: transformations, which are stateless data operations, and interactions, which deal with state (such as a database, or an e-mail server). With this background we will delve into practical matters and survey kaChing's testing infrastructure by motivating each category of tests with different kind of problems often encountered. Finally, we will look at software patterns that lend themselves to testing and achieving separation of concerns allowing unparalleled software composability.
(This talk will focus on a Java environment even though the discussion will be largely applicable.)
A high-level overview of the Closure Compiler's type system, type checking and type system capabilities. For a full description http://code.google.com/closure/compiler/docs/js-for-compiler.html
Abstract: kaChing powers the largest social investment site on the web with nearly 500,000 registered users. Our mission is to make the investment world open by offering transparent investment vehicles that directly compete with mutual funds.
Over the past year and a half, we have built a large feature set and evolved our software continuously with very short iterations and (almost) no regression. In this talk, I will present our experience building a large test-driven code base from the ground up. Using concrete examples, we will have a look at component based APIs, declarative programming, minimizing the concepts of an API, specific cases of separation of concern and interactions with third-party software. We will look at multiple programming paradigms from languages such as Scala, shell script and Prolog and see how these ideas can be embedded as syntactic sugar in your Java.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Let's dive deeper into the world of ODC! Ricardo Alves (OutSystems) will join us to tell all about the new Data Fabric. After that, Sezen de Bruijn (OutSystems) will get into the details on how to best design a sturdy architecture within ODC.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
Products’ Love Story with Biz
1. Products’ Love Story with Biz
How Products Align with Business Needs | @pascallouisperez
2. Created first company in High School, online content management
(think a super simpler version of Squarespace)
Studied programming language theory, wrote compilers, was part of
ECMA committee when at Google.
Co-founded Wealthfront, now one of the largest robo-adviser in the
world.
Helped scale Square: we grew money moving systems 100x fold,
team 16x fold. Opened the Atlanta and NYC offices.
Adviser to companies in Health Care space, Art world, FinTech,
Blockchain, Wine.
Now responsible for product, design, and engineering at Eave, a new
mortgage lender. We make ethical mortgages easy.
Hi!
A bit about Pascal
4. Business Innovation
We’ll start by looking at what makes this business
differentiated, and what are key innovations.
Breadth of Product
From there, we can look at the product surface and lifecycle
of the key thing (e.g. “The Life of a Purchase”), the
audiences to consider, platforms, etc.
One Deep Dive
And it’s always fun to geek out, so we’ll do a deep dive into
one part of the product which is interesting.
The Plan
Also in threes.
5. Square Capital
• Merchant Cash Advances, think “Pseudo Loans”
• For Square merchants only
• Pre-Approval, and cash advanced next day
• Repayment schedule dependent on daily sales
8. • Data! Lots of Data! telling a story about merchants type of
business, seasonality, etc.
• Underwriting Models to separate the wheat from the
chaff, and target merchants who should receive MCAs,
and determine how large of an advance is appropriate
• Messaging to effectively communicate with merchants,
without appearing like a spammer with ‘free money’ claims
• Dedicated landing page for merchants to accept their
tailored offers (if they so choose)
• Money Movement capabilities to advance cash to
merchants, as well handling repayment
• Portfolio Review keeping all outstanding MCAs under
close monitoring, and understand default patterns
Life of an MCA
(Circa 2013)
9. Merchant Cash Advance
• Square is purchasing future receivables from the merchant
at a discount with a repayment based on a percentage of
daily sales
• e.g. For $9,000 (today) purchase $10,000 worth of future
sales, with a 10% repayment rate
• Say the business does $500 of business a day, then $50
goes to Square everyday to repay the advance
• It takes 200 days to repay the $10,000
• So it looks like you got a sort of loan over 7 months
• (And I’ll leave it as an exercise to calculate the IRR and
APR if this were a debt product!)
Details about MCAs
Our Deep Dive
10. Much Simpler Regulatory Requirements than Loans
• Risk profile is completely different
• If the merchant goes bankrupt, Square has no way to
recoup its money
• Square purchased future receivables at a price that was
too high… Tough
• As such, regulatory bodies are less concerned about
practices in the MCA world, and specifically do not require
a banking license
• (Though the legalese and compliance is far from simple.)
Why MCAs?
Our Deep Dive
11. Paddle8
• Art auction house, think “Online Sotheby’s”
• Dual sided marketplace, buyers and consignors
• White glove service
• As well as service model arm for Benefit
Organizations
14. • Appraisal evaluating inbound opportunities
• Cataloguing provenance, description, images
• Auction Curation to organize lots thematically
• Auction Dynamics with enforced reserves, bid
increments, timing, staggered bidding, etc.
• Payments both online via credit card, and direct with
checks and wires.
• Settlement to consignors, via wires
• Logistics drop ship model between consignor and
collector
• Plus The Usual Suspects marketing, data warehousing,
analytics, risk management, financial bits (ledger,
reconciliation, reversals, …)
Life of a Lot
The “For Profit” Side
15. Life of a Benefit
The “Service Model” Side
• Guests Management including onsite physical signup
• Physical Auction with paddle numbers, live display of
multi-channel auction, in the room bids, etc.
• Payments and Settlement
• Logistics
• Plus Financial Bits
17. Prioritization Criteria
• Risk vs Opportunity
• Growth vs Customer Development
• Impact on Buyers
• Casual, or Power Buyers
• Impact of Consignors
• Casual, or Power Consignors
• Type of Sale
• Regions
• Revenue Lift
Prioritization Framework
Our Deep Dive
21. Gmail
• Hotmail offered 2M of storage
• Gmail launched with 1G
• Stunning web UI
• Single paged web app
• Search, threaded conversation, email folding…
Circa 2004
22. • Send / Receive Gateways not easy to have “Google
scale” Mail Transfer Agents, they were built from scratch
• Storage providing 1G to that many users was a
technological prowess
• Search with guarantee that if it is in your inbox, it is
searchable, and vice versa (atomicity across storage &
indexing platform)
• Threaded Conversations, Email Folding and many more
product innovations which required interesting engineering
• Single Page Web App first use of AJAX to have a single
page web app
• POP3 interface and also play nice with desktop clients
(IMAP was added in 2007)
Life of an Email
Tough to be the Postman
24. Characteristics of Storing Emails
• Lots of large immutable blobs — an email (with its
attachments) never changes
• Random access, with high affinity with recency — a.k.a
you mostly read your latest emails
• Write rate is not directly impacting user experience —
a.k.a. if it takes a while to write a new email under load, it
is less bad than if it takes a while to search for instance
• Redundancy is paramount, can’t loose anything
Storing Emails
Our Deep Dive
25. Storing Emails
Our Deep Dive
1. Start by super large redundant blob storage for immutable
blocks, it’s called Google Filesystem (GFS)
26. Storing Emails
Our Deep Dive
Caribou Caribou Caribou Caribou Caribou Caribou Caribou
1. Start by super large redundant blob storage for immutable
blocks, it’s called Google Filesystem (GFS)
2. Backend to store meta-data style information, threads,
contacts, labels, email headers with pointers to blobs, etc.
27. Storing Emails
Our Deep Dive
Caribou Caribou Caribou Caribou Caribou Caribou Caribou
1. Start by super large redundant blob storage for immutable
blocks, it’s called Google Filesystem (GFS)
2. Backend to store meta-data style information, threads,
contacts, labels, email headers with pointers to blobs, etc.
3. Organize it a standard storage system, with redo logs
semantics. Every action in Gmail is a log “new email”,
“star”, “delete”, “add label”, etc.
28. Storing Emails
Our Deep Dive
Caribou Caribou Caribou Caribou Caribou Caribou Caribou
1. Start by super large redundant blob storage for immutable
blocks, it’s called Google Filesystem (GFS)
2. Backend to store meta-data style information, threads,
contacts, labels, email headers with pointers to blobs, etc.
3. Organize it a standard storage system, with redo logs
semantics. Every action in Gmail is a log “new email”,
“star”, “delete”, “add label”, etc.
4. Makes moving accounts easy, replay the log on another
backend (with a few more details…)
29. In Closing
‣ Product innovation happens at many many levels Not just UX, UI, or fancy algorithms. It’s also
about back office considerations, legal structuring, how a service is rendered, etc.
‣ Product process can be a catalyst to innovation and often requires to look at things from a
different angle
‣ Strong tech “necessary but not sufficient” need to walk back from actual pain points, and then
solve them with technical prowess
‣ Product & Business are totally fusional beware of orgs which believe “the biz tells product
what to do”, or which introduce barriers that are imagined