Technicality of Website and Application

1. ProblemBolo
Work Flows

2. Login Of Citizen
<Work Flow will be confirmed Soon>

3. Citizen Complaining
Done by Citizen
Citizen
Mobile
App
Website
Complaint α
Complaint α
OR
Data in Complaint (Aspects of
Complaint):
• Location
• Issue: Sector
Category
Sub-Category
• Time of Complaint
• Personal Details of Complainer
• Any media attached to Complaint

4. Creation of Pressure Group
Done in Website & Displayed in App and Site
PRESSURE GROUP
• Pressure Group: All
Complaints with Common
Issue & Location
• Contains Media Attached
by all Citizens who
complained.
• Citizens of Pressure
Group can interact with
each other.
• Information about all the
aspects of complaint.
Additional Aspects Of
Pressure Group:
Pending Time (From time
of Complain Posting),
Severity(# of Complainers),
Status of Complaint(From
GHMC Integration).

5. Analysis of All Pressure Groups
Done in Website
Pressure
Group 1
Pressure
Group 3
Pressure
Group 2
Pressure
Group 4
…
Pressure
Group n
Sorting
&
Analysis
On the basis of all the
aspects

6. Output of Sorting and Analysis
Displayed in App and Website
Sorting
&
Analysis
Display of all Complaints, i.e.
Pressure Groups, based on
Filter Criteria (Aspects of
Complaint) for Media and
Public Viewing
Creation of Complaint
Compilations: Group of
Complaints, i.e. Pressure
Groups, based on broad
parameters such as:
• Longest Pending
• Complaints in <Your Area>
• Worst Locations…
Analysis of Data to
identify patterns in
complaints posted and
intimate authorities
about these Complaints
and their patterns.
For Media & Public Viewing Sent directly to Authorities
+
Displayed on Website

7. For a Non-Complaining User (Media)
• View any Complaint on Website/App:
 Filter Search
 Complaint Compilations
 All Complaint Search
• Can Complain about already existing Pressure
Group Issue by pressing: “Same Problem!”
Button. User is added as Complainer to that
Pressure Group.
 One can only comment in Pressure Group if he
Complains about Issue of Pressure Group.