The document contains descriptions of the different roles Michael Niemiec has held at Heather Highlands Golf Club, including working in the pro shop, as a bartender and waitress, driving the beverage cart, and assisting with booking outings and leagues. It discusses the key responsibilities and skills learned in each role, such as dealing with customers, making quick decisions, handling conflicts, building relationships, responsibility, and communication. A reference from the golf club owner is provided at the end.