This document outlines the procedure for receiving and repairing equipment at a railway workshop. The 12-step procedure includes: 1) receiving the complaint paperwork, 2) visually inspecting the equipment, 3) analyzing the failure, 4) cleaning the equipment, 5) estimating the repair cost, 6) discussing and approving the repair, 7) planning manpower needs, 8) planning for spare parts, 9) the repair process, 10) a final inspection by the workshop, 11) a final inspection by the client, and 12) handing the repaired equipment over to the client.

1. Company
LOGO
AL AYUNI INVESTMENT AND CONTRACTING COMPANY
WORKSHOP EQUIPMENT RECEIVING AND REPAIR
PROCEDURE
TURAIF RAILWAYS WORKSHOP
EQUIPMENT SECTOR

2. Table Of Contents
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HANDING OVER OF COMPLAINT PAPER
VISUAL INSPECTION OF EQUIPMENT
FAILURE ANALYSIS
CLEANING OF EQUIPMENT
REPAIR ESTIMATION
DISCUSSION AND APPROVAL FOR REPAIR

3. Table Of Contents
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MANPOWER PLAN FOR REPAIR
SPARE PARTS PLANNING
REPAIRING PROCEDURE
FINAL INSPECTION Q/A & QC
CLIENT INSPECTION
HANDING OVER OF FINISH EQUIPMENT

4. REPAIR PROCEDURE
WORKSHOP
FOREMAN SHOULD
PERFORM VISUAL
INSPECTION O
IDENTIFY ALL
EXCISTING
COMPLAINT OF
EQUIPMENT
OPERATION
DEPARTMENT
SHOULD HANDOVER
THE COMPLAINT TO
WORKSHOP PRIOR
FOR ENTERING THE
EQUIPMENT INSIDE
THE WORKSHOP
Phase 1 Phase 2
HANDING OVER OF COMPLAINT PAPER VISUAL INSPECTION

5. REPAIR PROCEDURE
EQUIPMENT SHOULD
CLEAN PRIOR TO THE
STARTING OF THE
REPAIR,
WORKSHOP IN
CHARGE SHOULD
PREPARE THE
PROPER TECHNICAL
REPORT OF ALL
FAULTS,ERROR’S AND
ALL COMPLAINTS
EXISTING IN THAT
PARTICULAR
EQUIPMENT
Phase 3 Phase 4
FAILURE ANALYSIS CLEANING OF EQUIPMENT

6. REPAIR ESTIMATION
PARTS COST
MORE THAN
1000 RIYALS
WORKSHOP MANAGER
CAN ASK FOR THE
APPROVAL OF DIRECT
PURCHASE OR THEY
WILL CREATE IRF
DEPENDS ON THE
URGENCY OF
EQUIPMENT
PARTS COST
LESS THAN
1000 RIYALS
WORKSHOP
MANAGER WILL
DECIDE IF THEY
WILL GO FOR
DIRECT PURCHASE
REPAIR
COST
OPTION
PARTS COST
MORE THAN
10.000
RIYALS
WORKSHOP MANAGER
CAN RECOMMEND
EQUIPMENT DISPOSAL
DEPEND ON ITS
MODEL YEAR
Phase 5

7. REPAIR PROCEDURE
SECTION IN
CHARGE SHOULD
PLAN ALSO THE
MANPOWER
NEEDED FOR THE
REPAIR OF THAT
PARTICULAR
EQUIPMENTPLAN
SHOULD DEPENDS
ON IT’S FAULT OR
THE MANPOWER
REQUIRED ,
AFTER GETTING
THE ESTIMATED
COST OF REPAIR,
WORKSHOP TEAM
WILL DECIDE WHAT
OPTION THEY WILL
MAKE EITHER
DIRECT
PURCHASE,CEATE
IRF,DISPOSAL
DEPENDS ON THE
PARTS REQUIRED
FOR REPAIR
Phase 6 Phase 7
DISCUSSION OF REPAIR MANPOWER PLAN

8. REPAIR PROCEDURE
SECTION IN CHARGE
SHOULD PLAN ALSO THE
REPAIR AND FROM WHERE
SECTION HE HAVE TO
SEND FIRST THE SAID
EQUIPMENT BY THIS PLANS
WORKSHOP CAN SAVE
REPAIR TIME, (EX, WHILE
WAITING FOR MECHANICAL
PARTS THE ELECTRICAL
SECTION CAN DO THEIR
WORK)
THIS PLAN WILL COME
IF THE EQUIPMENT
HAVE MORE PARTS
REQUIRED AND
CANNOT GO FOR
DIRECT PURCHASE.
SECTION IN CHARGE
SHOULD CREATE IRF
FOR ALL PARTS
REQUIRED AND MAKE
SURE THAT NO PARTS
WILL BE MISSED
Phase 8 Phase 9
SPARE PARTS PLANNING REPAIR PLANNING

9. REPAIR PROCEDURE
WORKSHOP IN
CHARGE CAN
REQUEST TO CLIENT
TO SEND THEIR QC
REPRESENTATIVE
TO CHECK THE
EQUIPEMENT PRIOR
FOR THE HANDING
OVER OF THE SAID
EQUIPMENT,
AFTER
ACCOMPLISHING ALL
THE REPAIR NEEDED
FOR THE EQUIPMENT.
WORKSHOP IN
CHARGE AND
FOREMAN SHOULD
PERFORM FINAL
INSPECTION
INCLUDING ACTUAL
EQUIPMENT
OPERATION
Phase 10 Phase 11
WORKSHOP FINAL INSPECTION CLIENT FINAL INSPECTION

10. REPAIR PROCEDURE
IF THE CLIENT IS
SATISFIED FOR THE
PERFORMANCE OF
THEIR EQUIPMENT,
WORKSHOP IN
CHARGE SHOULD
ARRANGE THE
EQUIPMENT HANDING
OVER FORM AND GET
SIGNATURE FROM
CLIENT
Phase 12
HANDING OVER OF EQUIPMENT TO CLIENT

11. Company
LOGO
TEAMWORK IS THE ABILITY TO WORK
TOGETHER TOWARD COMMON VISION