Chanda is the main character of the book "Chanda's Secret". She lives with her family in a small, rural town in Africa. When Chanda's sister dies, she takes care of the funeral arrangements while her mother is overcome with grief. Despite having many new responsibilities, Chanda continues going to school and is kind to everyone in her town, demonstrating courage and a willingness to help others.
I had the opportunity to present a program on workplace culture for the Ohio Library Council's Annual Conference. Rather than going with the usual Powerpoint handouts, I decided to create a zine based on some of the most relevant information I'd found. Hence,Volume 1, Issue 1 of MANAG-INE: A ZINE, ABOUT MANAGING
Scaling Contact Centers with Asterisk - Astricon 2014 PresentationCorey McFadden
What do you do when you need to support hundreds of contact center agents? Not only can Asterisk can help--it can do so cost-effectively. (This session is for both business and technical users.)
Explore concepts including:
- Multi-node architecture
- Virtualization
- Queue and agent state federation
- Redundancy & High-Availability
- Reporting & Analytics
I had the opportunity to present a program on workplace culture for the Ohio Library Council's Annual Conference. Rather than going with the usual Powerpoint handouts, I decided to create a zine based on some of the most relevant information I'd found. Hence,Volume 1, Issue 1 of MANAG-INE: A ZINE, ABOUT MANAGING
Scaling Contact Centers with Asterisk - Astricon 2014 PresentationCorey McFadden
What do you do when you need to support hundreds of contact center agents? Not only can Asterisk can help--it can do so cost-effectively. (This session is for both business and technical users.)
Explore concepts including:
- Multi-node architecture
- Virtualization
- Queue and agent state federation
- Redundancy & High-Availability
- Reporting & Analytics
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