Multicatering provides catering and support services to companies operating in remote, difficult environments around the world. They aim to help clients feel at home wherever they are working through services like food preparation, accommodations, cleaning, and logistics. Multicatering has operated internationally since 1993, establishing local branches and facilities in countries like Algeria and Kazakhstan to serve oil, gas, and construction firms working on major projects.

1. Feel at home
wherever you are
multicatering

2. multicatering
feel at home wherever you are
Italian and international companies often have to operate in remote areas, hostile environments
and extreme climatic conditions. Our aim is to help you overcome every difficulty so that you can
feel at home wherever you are.
Multicatering provides global support at a local level with a wide range of auxiliary services that
become essential in certain parts of the world.

3. MULTICATERING was set up in 1993 and the aim shared by the company’s founders was to provide
personalised catering services for leading Italian companies and groups engaged in the construction
of major projects overseas.
After many years’ experience of working in the country, MULTICATERING
ALGERIA was set up in 1998 in order to satisfy the changing needs of
the local market.
The discovery of large oil reserves in Western Kazakhstan
and the consequent importance of the area drove the
Group to open MKC MULTICATERING KAZAKHSTAN in
January 2000.
MULTICATERING is now a well-established
company, with an annual turnover of more than
50 million euros in 2010.
the group

4. Our success is the result of our quality.
The Multicatering Group has many years experience in
the provision of catering services for major construction
sites.
The publication of our quality control policy is an occasion to underline
the commitment of the Company’s management and the entire organisation to the generation of value
for its Customers and continuous improvement of our services.
The fundamental points of our Quality Management Plan are as follows:
satisfaction of all the Customer’s requirements, as specified in the contract
maintaining the maximum possible level of enjoyment of the service by our Users
ensuring continuous control of the wholesomeness and safety of the meals
constantly improving our expertise in the design and
provision of catering services; preparing and
perfecting them in line with the Customers’ and
Users’ requirements
respecting every person, whether they be
a Customer or one of our employees, and
paying attention to their needs to make
them feel a little nearer home, wherever
they are in the world.
quality

5. Reception
Cleaning of Rooms and Communal Areas
Laundry
Waste Collection and Management
Disinfesting
Routine and Preventative Maintenance
Security
Gardening
Our guests expect to find clean and welcoming accommodation after a hard
day’s work.
Our duty is to provide a global service which makes your stay comfortable,
wherever you area, by providing the following services:
Our cleaning and laundry services are provided
by using products which comply fully with
environmental and safety regulations.
Skilled personnel, top quality products and modern
equipment guarantee high standard services for our
customers.
Health and customer satisfaction are the key words for all
our services.
Our commitment as caterers is implemented by bringing
together traditional recipes with modern processes to guarantee
safety and hygiene, and we insist on the maximum possible
guarantee for all our products of non-contamination by genetically
modified organisms.
Fresh products, a balanced diet and quality in preparation make all the dished prepared in our
kitchens stand out.
In addition to supplying traditional Italian specialities, our menus offer international dishes from the
local and ethnic cuisine, adapting them to the tastes and suggestions of the customers.
catering
cleanliness

6. Our aim in the management of
the logistic activities is to provide wholesome
products anywhere, even in the remotest areas.
Our experts select fresh and wholesome food
from local markets. The availability of products
which may not be found locally is guaranteed by
importing them directly and regularly from suppliers
forming part of our supply chain.
The goods stored in our central stores are sent to the final destination.
The cold chain is carefully maintained during transport and storage to guarantee the quality of the
products even in the presence of extreme climatic conditions.
Multicatering is able to provide its customers with
a service for the design and construction of
infrastructures for kitchens, canteens, stores,
accommodation, offices and recreation rooms.
infrastructures
logistics

7. Multicatering has been present and working in Algeria since 1993.
The experience gained, and the intention of offering a range of international standard services, led to
the establishment in 1998 of the limited liability company Multicatering Algeria, which
grew exponentially over just a few years.
Our main customers are leading firms in the oil & gas, construction
and engineering sectors. Multicatering has two residential
complexes.
The first may be found at Oued Irrara, just a kilometre from the
Hassi Messaoud airport. It provides international standard
levels of comfort, with particular attention to catering. The
restaurant, pizzeria, bar and gardens guarantee a pleasant
and tranquil stay for our customers.
The second lies in the industrial
area of Hassi Messaoud. This
complex has a residential area,
management offices and stores.
multicatering in Algeria

8. The Group opened the operational company MKC Multicatering Kazakhstan in 2000.
Our main customers are leading firms in the oil & gas, construction and engineering sectors.
The operations are carried out mainly in Western Kazakhstan, in the towns of Aksai,
Aktau and Atyrau.
The Group built a 4 star hotel in the town of Aksai in 2001.
A small hotel complex was built in 2003 in the town of Atyrau,
which is also used for the preparation of meals transported
outside the complex.
The company has owned offices in the town of Aksai since
2009.
multicatering in Kazakhstan

9. Multicatering extended its services into the offshore sector in 2004, undertaking catering activities on
ships and oil rigs.
The quality of the services offered has increased customer loyalty and resulted in a
considerable rate of growth.
In addition to its long-term presence in the Far-East and
Northern Europe, the Group started activities in the
Caspian Sea in 2010, with the award of a contract
within the Kashagan project.
offshore

10. Multicatering always adopts the most modern technology, by collaborating with prestigious Italian
and foreign firms, guaranteeing reliability and professionalism by means of a flexible and dynamic
structure.
The leading firms who take advantage of our services are listed below.
ENI
SAIPEM
ANADARKO
BONATTI
SICIM
PETROFAC
KPO BV
ERSAI CASPIAN CONTRACTOR LLC
PARKER DRILLING
ENAFOR
SARPI
LAVALIN
www.multicatering.it - info@multicatering.it - Via Monte di Pietà, 19 - 20121 Milano
Tel. +39 02.867520 - Fax +39 02.875437