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Professional Librarians
   Meeting Cultural Needs of the Community


 Click on a
topic to get
  started
Technology

demographics
                  • Programs available in various languages
                  • Advanced and beginners technology
technology
                    classes
policy &
procedure
                  • Social networking
library content
                  • Current trends
                  • User friendly
reference
interview                                           Question:
                  How can technology aid librarians as a valuable tool in meeting cultural needs
                                                 of the community?
Define
culture



   credits
Policy & Procedure

demographics
                  •    Social networking
                  •    Hours
                  •
technology

                       Adjustment of fines
policy &
procedure         •    Bilingual signage
library content   •    Cell phone & internet usage
reference
                  •    Children’s area expectations
interview



                                                     Question:
Define
                      How do policy and procedure affect, interact with, and influence the cultural
culture
                                               needs of the community?
   credits
Library Content

                  •   Class/conference rooms
                  •
demographics
                      Study/quiet rooms
technology
                  •   Research resources
                  •   Outreach programs
policy &
procedure
                  •   Children’s area
                  •   Computer labs
                  •
library content
                      Recreational areas
reference
                  •   Expanded media of games, movies, music, fictional
interview
                      novels
                                                Question:
Define            How does the physical environment of a library address cultural needs of the
culture
                                                 community?
   credits
Reference Interview

                   Library staff recommends, interprets, evaluates
demographics

                                 others information needs
technology        Reference librarians must be aware of
                     –   Tone of voice
                     –
policy &
procedure                Speaking simply and clarifying
library content
                     –   Showing Patience and courtesy
                     –   Hand gestures, eye contact, speech and body
reference                language
interview
                                                Question:
                   How can being aware of cross-cultural etiquette help a reference librarian
Define
                                     meet the needs of the community?
culture



   credits
Defining Culture
                                                  Culture is:
demographics
                    • a group of people’s “shared and socially transmitted
                      ideas, values, and perceptions” which effect human
technology
                                            behavior
                   • the behaviors and beliefs characteristic of a particular
policy &
procedure
                                  social, ethnic, or age group
library content
                  • Belief systems
                  • Economic patterns
reference
interview         • Social programming
                  • Linguistics
                                                  Question:
Define
culture
                   How do cultural differences and similarities effect the library environment?
   credits
Credits

                  Expert Team:
demographics

                  •   Cari Cusick
technology
                  •   Rachel (Raieh) Karnowski
                  •   Margaret (Jane) Kriwiel
policy &
procedure         •   Jennifer (Jen) Morris
                  •   Jennifer (Jenny) Robertson
library content

                  •   Charity Rouse
reference
interview
                  For a complete list of cited references from our research, click on the following link:
                                                                                                 references
Define
culture



   credits

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Presentation Culture

  • 1. Professional Librarians Meeting Cultural Needs of the Community Click on a topic to get started
  • 2. Technology demographics • Programs available in various languages • Advanced and beginners technology technology classes policy & procedure • Social networking library content • Current trends • User friendly reference interview Question: How can technology aid librarians as a valuable tool in meeting cultural needs of the community? Define culture credits
  • 3. Policy & Procedure demographics • Social networking • Hours • technology Adjustment of fines policy & procedure • Bilingual signage library content • Cell phone & internet usage reference • Children’s area expectations interview Question: Define How do policy and procedure affect, interact with, and influence the cultural culture needs of the community? credits
  • 4. Library Content • Class/conference rooms • demographics Study/quiet rooms technology • Research resources • Outreach programs policy & procedure • Children’s area • Computer labs • library content Recreational areas reference • Expanded media of games, movies, music, fictional interview novels Question: Define How does the physical environment of a library address cultural needs of the culture community? credits
  • 5. Reference Interview Library staff recommends, interprets, evaluates demographics others information needs technology Reference librarians must be aware of – Tone of voice – policy & procedure Speaking simply and clarifying library content – Showing Patience and courtesy – Hand gestures, eye contact, speech and body reference language interview Question: How can being aware of cross-cultural etiquette help a reference librarian Define meet the needs of the community? culture credits
  • 6. Defining Culture Culture is: demographics • a group of people’s “shared and socially transmitted ideas, values, and perceptions” which effect human technology behavior • the behaviors and beliefs characteristic of a particular policy & procedure social, ethnic, or age group library content • Belief systems • Economic patterns reference interview • Social programming • Linguistics Question: Define culture How do cultural differences and similarities effect the library environment? credits
  • 7. Credits Expert Team: demographics • Cari Cusick technology • Rachel (Raieh) Karnowski • Margaret (Jane) Kriwiel policy & procedure • Jennifer (Jen) Morris • Jennifer (Jenny) Robertson library content • Charity Rouse reference interview For a complete list of cited references from our research, click on the following link: references Define culture credits