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Public Relations as part of the
4th
P - Promotion
∗ Product
∗ Place
∗ Price
∗ PROMOTION
∗ Advertising
∗ Public Relations
∗ Direct Selling
∗ Word of mouth
What are the 4 Ps?
If you don’t understand people,
you will never understand business
Not only promotion, but the whole concept, the whole
story behind launching one product/service
∗Through USP
∗Unique Selling Proposition
∗Unique Story Proposition
How do we create the promotion in
the easiest way
How do we create the promotion in
the easiest way
∗ To Promote
∗ To Inform
∗ To sustain the reputation of the company
∗ To keep the brand’s promises
∗ To have proactive approach with the media and the
public
∗ To tell a story/mission/cause
Functions of PR
Not only promotion, but the whole concept, the whole
story behind launching one product/service
∗Through USP
∗Unique Selling Proposition
∗Unique Story Proposition
How do we create the promotion in
the easiest way
How do we create the promotion in
the easiest way
∗ Is Promotion all that matters?
∗ Financial Results, Investment
∗ Production
∗ Better environment policy, production standardization
∗ Brand Concept
∗ CSR
∗ Top management
PR in the company
∗ PR person
∗ PR tools
∗ PR team
∗ PR methods
∗ PR
PR core terms
PR Tools
∗ Press Conference
∗ Interview
∗ Media articles
∗ Press release
∗ Media Briefing
∗ Editorials
∗ Media monitoring
∗ Internal communication
∗ Newsletter
∗ Letters
∗ Annual report
∗ Sponsorships
∗ Events
∗ Surveys
∗ Loyalty program
∗ Crisis management
According to one research the most popular PR tools in Macedonia are:
∗ Press Conference
∗ Press release
∗ Media Briefing
∗ Editorials
∗ Annual Report
The least used tool is the crisis management prevention
PR Tools
∗ Press Conference
PR Tools
∗ Interview
PR Tools
∗ Media Briefing
Publics
∗ Wide Public
∗ Internal Public
∗ Government
∗ NGOs
∗ Competition
∗ Chambers
∗ Suppliers
THE FUNCTIONS OF PR
∗ Writing
∗ Media relations
∗ Planning
∗ Counseling
∗ Researching
∗ Publicity
∗ Marketing communication
∗ Community relations
∗ Consumer relations
∗ Employee relations
∗ Government affairs
∗ Investor relations
∗ Special public relations
∗ Public affairs and issues management
∗ Web site development and Web interface
PEST diagnosis: Back 2 the Basics
∗ Political
∗ Economy
∗ Society
∗ Technology
Communication is still vital
PR Practitioner as both sided brain
person
Left side
•Target oriented
•Execution
•Precise
•Logic
•Consistency
•Focus
•Within the frame
Right side
•Creativity
•Innovation
•Impressive
•Intuition
• o-o-b thinking
Business Communication
∗ Dress code
∗ Body language
∗ Financial results, the way we present them
∗ HR policy
∗ Exterior
∗ Interior
∗ Promotion of product/service
∗ Company mission
∗ Credo
∗ The story
∗ Personalization
From basics to specific...
∗ New tools
∗ New approach
∗ Specific expertise
∗ Inspirational adviser
∗ Opening of the business “chakras”
Motivation!
∗ Professional mutual relationships
∗ Mutual confidence
∗ Relevant source for information – link between
receiver an sender of the information а
∗ Reliable party
∗ We prove competition
Positive Stories
∗ Building and positioning news
∗ We enrich the facts affirmative context
message
factsfacts
Positive Stories
∗ We detect the potential crisis
∗ We act preventive
∗ We set „crisis“ in a neutral and correct media
connotation
∗ We cooperate, as advocates
∗ We are relevant source
Potential Crisis Issues
НЕУТРАЛНА И КОРЕКТНА
МЕДИУМСКА КОНОТАЦИЈА
ПРЕВЕНЦИЈА
ПОТЕНЦИЈАЛНА КРИЗНА
КОМУНИКАЦИЈА
Prevention/redefining crisis issues
Crisis Issues
Potential Crisis Issues
Prevention
Neutral Crisis Issues

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PResentation

  • 1. Public Relations as part of the 4th P - Promotion
  • 2. ∗ Product ∗ Place ∗ Price ∗ PROMOTION ∗ Advertising ∗ Public Relations ∗ Direct Selling ∗ Word of mouth What are the 4 Ps?
  • 3. If you don’t understand people, you will never understand business
  • 4. Not only promotion, but the whole concept, the whole story behind launching one product/service ∗Through USP ∗Unique Selling Proposition ∗Unique Story Proposition How do we create the promotion in the easiest way
  • 5. How do we create the promotion in the easiest way
  • 6. ∗ To Promote ∗ To Inform ∗ To sustain the reputation of the company ∗ To keep the brand’s promises ∗ To have proactive approach with the media and the public ∗ To tell a story/mission/cause Functions of PR
  • 7. Not only promotion, but the whole concept, the whole story behind launching one product/service ∗Through USP ∗Unique Selling Proposition ∗Unique Story Proposition How do we create the promotion in the easiest way
  • 8. How do we create the promotion in the easiest way
  • 9. ∗ Is Promotion all that matters? ∗ Financial Results, Investment ∗ Production ∗ Better environment policy, production standardization ∗ Brand Concept ∗ CSR ∗ Top management PR in the company
  • 10. ∗ PR person ∗ PR tools ∗ PR team ∗ PR methods ∗ PR PR core terms
  • 11. PR Tools ∗ Press Conference ∗ Interview ∗ Media articles ∗ Press release ∗ Media Briefing ∗ Editorials ∗ Media monitoring ∗ Internal communication ∗ Newsletter ∗ Letters ∗ Annual report ∗ Sponsorships ∗ Events ∗ Surveys ∗ Loyalty program ∗ Crisis management According to one research the most popular PR tools in Macedonia are: ∗ Press Conference ∗ Press release ∗ Media Briefing ∗ Editorials ∗ Annual Report The least used tool is the crisis management prevention
  • 12. PR Tools ∗ Press Conference
  • 14. PR Tools ∗ Media Briefing
  • 15. Publics ∗ Wide Public ∗ Internal Public ∗ Government ∗ NGOs ∗ Competition ∗ Chambers ∗ Suppliers
  • 16. THE FUNCTIONS OF PR ∗ Writing ∗ Media relations ∗ Planning ∗ Counseling ∗ Researching ∗ Publicity ∗ Marketing communication ∗ Community relations ∗ Consumer relations ∗ Employee relations ∗ Government affairs ∗ Investor relations ∗ Special public relations ∗ Public affairs and issues management ∗ Web site development and Web interface
  • 17. PEST diagnosis: Back 2 the Basics ∗ Political ∗ Economy ∗ Society ∗ Technology Communication is still vital
  • 18. PR Practitioner as both sided brain person Left side •Target oriented •Execution •Precise •Logic •Consistency •Focus •Within the frame Right side •Creativity •Innovation •Impressive •Intuition • o-o-b thinking
  • 19. Business Communication ∗ Dress code ∗ Body language ∗ Financial results, the way we present them ∗ HR policy ∗ Exterior ∗ Interior ∗ Promotion of product/service ∗ Company mission ∗ Credo ∗ The story ∗ Personalization
  • 20. From basics to specific... ∗ New tools ∗ New approach ∗ Specific expertise ∗ Inspirational adviser ∗ Opening of the business “chakras”
  • 22. ∗ Professional mutual relationships ∗ Mutual confidence ∗ Relevant source for information – link between receiver an sender of the information а ∗ Reliable party ∗ We prove competition Positive Stories
  • 23. ∗ Building and positioning news ∗ We enrich the facts affirmative context message factsfacts Positive Stories
  • 24. ∗ We detect the potential crisis ∗ We act preventive ∗ We set „crisis“ in a neutral and correct media connotation ∗ We cooperate, as advocates ∗ We are relevant source Potential Crisis Issues
  • 25. НЕУТРАЛНА И КОРЕКТНА МЕДИУМСКА КОНОТАЦИЈА ПРЕВЕНЦИЈА ПОТЕНЦИЈАЛНА КРИЗНА КОМУНИКАЦИЈА Prevention/redefining crisis issues Crisis Issues Potential Crisis Issues Prevention Neutral Crisis Issues