2. SMS Based Complaints
Problems Tackled
Problem2:
Complaint
monitoring problem
in Multan
Problem3:
Street Cleaning
Consumer Feedback
Problem1: Problem
Mechanism
Water tanker problem in
Peshawar
Smart Phone
Application for
Problem9:
photo evidence
Smart Phone Citizen Reporting
Application for Online System
Tracking
Status tracking
4. Smart Phone Application
Geo-Location Providing
Photo based evidence
Online Route Tracking
Data bridge to centralized database
5. Desktop Application
Consumer registration and feedback through sms
Custom build IVR system for feedback though calls
Multi-Lingual SMS’s and Call’s
Reporting of feedback status to consumers
6. Web Application
Geo tagged map system identifying consumer’s
feedback though an area
Online consumer’s registration and feedback system
Admin panel for system administrators
7. Impact
Will cover large area’s
Highly diverse from the current system
Will facilitate more productively within less cost
8. Complexity
Started from scratch
Fully working prototype of the solution that
integrates a web app, smart phone app and a
desktop application
9. Innovation & Creativity
An innovative solution to track down water tankers
via smart phone, that accommodate the time factor
and guaranteed delivery
An out of the box solution for managing & tracking
claims regarding street collectors along with geo-
tagged photos
A fully working low cost IVR system, build from
scratch to demonstrate computerize helping system
10. Product Implementation
Tackle’s all the aspects of problems we chose
User-friendly environment is provided in our
solution
Complete and scalable solution
11. Sustainability
Planned to implement productive solution with a
low cost estimation using innovative approach of
technology and re-use of resources
Will provide the opportunity to rural areas to get
along with the technology getting best, fast and
reliable results
12. System Integration
Presented solution can be merged/embedded into
the previous systems with the help of user-friendly
environment.
A realistic system that can be scaled up with the
relatively low cost
