SlideShare a Scribd company logo
How to optimize payments
online & mobile
Kelly Pauw
Partner Manager
MultiSafepay
Agenda
for the next half hour
★ Introduction MultiSafepay
★ Optimize payments
★ Mobile trends
★ Conversion all stars
★ 10.000+ merchants
★ 15 years of experience
★ 70 payment experts
★ All payments in one contract
★ International payment methods
Mobile solutions
One-click payments in your
mobile platform
MultiSafepay
Solutions
Online payments
Smart technology for
E-Commerce payments
Billing solutions
Tools or service to let your
customer pay later
Webshop Eén contract
Eén aansluiting
NL
BE
DE / FR
DE
NL
NL / DE / AU
Soon: Nordics
LOCAL
PL
Soon: CZ
GLOBAL
1
Shopping cart
2
Personal data
3
Shipping
4
MultiSafepay
Connect
5
Order finished
Authentication Details
Fastcheckout
Fastcheckout
proces
Pay After Delivery
Mobile Friendly & frictionless
Your customer places an
order in your webshop
You receive a notification
and ship the product(s)
After delivery, your
customers receive a
payment request
After 30 days you receive
your money, guaranteed!
Current payment page Docdata Example of payment page MultiSafepay
Connect (custom) Payment Pages
Magento 2.0 inhouse plugin development
MultiSafepay Control
Merchant dashboard
MultiSafepay Control
Online on workdays, app always
* Source: MultiSafepay
MSP: 30%
Mobile payments
on our platform
iDEAL: 20%
Integraties Mobile
Easy integration
Magento 1 & 2
Mathijs Kok, directie Guapa:
“MultiSafepay heeft de meest out of the box
Magento plugin .
Niels de Weger, Partner manager :
“MultiSafepay biedt goede support en de plugin
ondersteuning heeft een snelle reactietijd”
Mobile Trends
Market trends
• Consumer uses multiple devices to complete transaction
• 50% plus of TRX through mobile commerce -> 30% will complete on mobile
• Retailers will see more influence online in shops (web- vs. showrooming)
• Marketing from device to person (follow customer journey)
• Less intrusive ads, more responsive native & compelling
• Sources: Forrester, McKinsey, GfK, Digiday, eMarketer, Criteo, Adblock plus
Conversion All Stars
Smart tools to boost conversion
Fraud prevention,
don’t lose revenue
Second chance;
Return lost customersMobile responsive
on any device
Custom Payment
Pages and Email
templates
New target groups with
Pay-After-Delivery (NL)
Thanks!
Any questions?
★ MultiSafepay
★ Kelly Pauw, partner manager
★ kelly@multisafepay.com
★ +31 (0) 20 8 500 500

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Presentatie ecommerce insights

Editor's Notes

  1. Presentatie: focus op mobiele oplossingen / SDK Corporate introductie MultiSafepay Mobiele trends/voordelen: Algemene stijging van app gebruik Native functionaliteiten? (authenticate / camera / device identity) Mobiele statistieken: Aandeel mobiel op ons platform (vorig jaar 23%, nu 30%) Focuspunt: verschuiving van browser naar app store (visie Google vs. visie Apple). Ondersteunende statistiek: enorme groei van onze eigen Control app Hoe doe je mee als webwinkelier? Meestal kunnen alleen grote partijen / veel geld het doen. Wij maken de toekomst nu al mogelijk: apps in 3 clicks (JMANGO) en in-app betalingen via (MSP) JMANGO: 3 stappen een app van je magento shop MSP: hoe mooi zou het zijn om ook nog een in app betaling te kunnen doen in je eigen app? SDK
  2. Een contract, een aansluiting, alle betaalmethoden
  3. Ontzorgen van de webwinkelier Gemak voor de betaler Core provider, geen WCK
  4. Eerste klant: Bobby Eden. Aangemeld voor award. Niet gewonnen, organisatie is preuts.
  5. MSP Control uitleggen: voor de zomer gelanceerd web + app (trx overzicht, refunds, etc) + screenshot
  6. Intensiever gebruik: altijd bij je in het weekend. Exemplarisch voor alle apps. Dit is wat wij zien gebeuren.
  7. Slechts 20% betaalt ook mobiel. (30% eiegen cijfers met meer betaalmethoden). Ofwel Groot verschil tussen mobiel shoppen en betalen.
  8. In-house ontwikkeld en support O.a. integratie met app-bouwer JMango Een van de 1e PSP met plugin Magento 2, alle MSP producten