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Author: Víctor Calderón Marco
Tutor: María José Sánchez Bueno
Master in Management
Master´s Thesis
TABLEOFCONTENTS
01
MARKETINGPLAN
THECOMPANY
HUMANRESOURCESPLAN
INDUSTRYANALYSIS 02
03
05 OPERATIONSPLAN
06 FINANCIALPLAN
07
04 08 CONTINGENCYPLAN
IMPLEMENTATIONPLAN
THECOMPANY
 Brunch restaurant in Madrid
 Great market potential
 Gap in the market of the Lavapies neighbourhood
 Efficient production system
 Adjusted price-quality offerings
 Active social networking marketing
 Opening in March 2021
YOUR
LOGO
Mission&Vision
Mission
Through our search of supreme quality and
optimized production methods we strive to offer the
highest quality products attainable at a competitive
price which will create a loyal clientele, a strong
recognizable brand image and unite customers
under our motto “Live like you eat”.
Vision
We visualize a manner of relating with our
customers which will contribute to improving
their quality of life by satisfying the need to
develop a healthier and more natural lifestyle in
order to become a point of reference in their day
to day life.
Product,ServiceandAtmosphere
 Traditional, Rustic and Industrialized
 Photographable
 Pastel tones & connotations
Atmosphere
 Efficiency protocols
 American serving style
 Use of serving App
 HHRR search of candidates
Service
 Nearby market suppliers
 Best quality offerings
 Seasonality
Product
Location
 Lavapies Neighborhood
 3 different metro stations with different lines and a
BiciMad station
 167 squared metres
 Monthly rent: 2.400 €
 45 customers capacity
VRIOanalysis
Key R&C Valuable Rare Costly to Imitate Organized to capture
value
Online Service
Economic
Resources
Leadership Capability
Technological Capacities
Service System
Eco-Friendly Production
Workers
Skills and Knowledge
Communication Tools
BUYERPERSONA PROFILE
Age: 18-35 years
Gender: Indifferent
Location: Central Madrid
Occupation: Worker or Student
WHATTHEY’RELOOKINGFOR
Instagrammable
Healthy options Relaxed
atmosphere
MOSTUSEDSOCIALMEDIA
PURCHASINGBEHAVIOR
17€
THEINDUSTRY
Strengths Weaknesses
 Social Media Connectiveness
 Customer Loyalty
 Market Knowledge
 Applied Skills
 Managerial Experience
 Diverse and segmented market
 Second entrant
 High dependence in staff
 Highly subjected to customers valuations
 Small initial capital
Opportunities Threats
 Expanding market
 New urban lifestyles
 Increase in nutrition consciousness
 Customers intra-connections
 Future expansion (franchise)
 Joint venture with competitors
 Search of new culinary trends
 Direct competitors
 COVID-19 evolution
 Substitutes
 Imitation by new entrants
 Preestablished competitors
 Inflation
 Increase in MIS
SWOTanalysis
PESTELanalysis
Political Economic Socio-Cultural Technological Environmental Legal
 COVID-19
evolution
 New sanitary
regulations
 New tax and
licenses
regulations
 Global crisis
 Recession (10%)
 Disposable
Income
 Inflation
 Unemployment
 Possible cost
increase
 Consumer behaviour
in latín countries Vs
COVID crisis (4th
leisure oriented
OECD )
 Increase and
Decrease in tourism
(98% April 2020)
 Healthier options
 Globalizing markets
 Use of serving
systems
 Rise in delivery
apps broadening
the market.
(Increase 25%)
 Climate change
awareness
 Use of plastic
products
 Food waste
 Possible fees
 Spain´s
bureaucracy
and hard fiscal
policies.
 10% VAT
 25% Corp Tax
SpecificIndustry Threat of
New Entrants
HIGH
Internal
Rivalry
MEDIUM-
HIGH
Suppliers
Bargaining
Power
LOW
Threat of
Substitutes
HIGH
Consumer
Bargaining
Power
HIGH
MarketAttractiveness
Competitors
ActualCompetitors
PotentialCompetitors
 New entrants
 Imitators and Substitutes (Fast foods, vegetarians…)
MARKETINGPLAN
CommunicationPlan
TargetMarket Positioning
SocialMedia
Website D-Brunchers
 18-35 millenials + Gen X
 Students or Workers
 Medium level salaries
 Medium class background
370.147 potential customers
 CSR Brand image with
local products. Conveyed
through the social media.
 Atmosphere (17%)
 Cost-plus strategy
 Facebook & Instagram
 Mimosa X Story
 1&1 Ionos website with
profesional mantainance
 Reservations, information,
menu and contact
 Customer loyalty network
 Wall of D-Brunchers
 Uniqueness
 Self-Identification
SalesForecast
Year Customer % Nº of Customers
Year 1 30% 18.144
Year 2 40% 24.192
Year 3 50% 30.240
Year 4 55% 33.264
Year 5 60% 36.288
 Conservative stance
 Daily and seasonal fluctuations considered
 Utilisation of the build-up method
 Opening hours (Monday to Sunday from 9 to
21h)
 Squared metres of the establishment and
social distancing considering new regulations
(2.8 metres)
HUMANRESOURCES
PLAN
PaulaOmiteGonzalez
Journalism and Publicity graduate.
Social media and social networking experience.
VíctorCalderónMarco
Law and Business Administration graduate.
Experienced background in the catering industry.
OURTEAM
Workforce
Managers
 Restaurant manager
 Marketing & Sales Manager
Chef/Sous-Chef
 Chef
 Sous-Chef
 Productive methodology in
stages
Waiters(x2)
 Experienced waiters
 Social Skills
 Language skills
OPERATIONSPLAN
OperationsPlan
SupportActivities
 Technology development
 Procurement
 Human Resources Management
PrimaryActivities
 Logistics
 Operations
 Marketing and Sales
 After sales service
FINANCIALPLAN
InitialInvestment
Initial Investment Total Cost Life Expectancy Depreciation
Designing/Furniture 3.285,97 5 Years 657,19€
Equipment 2.677,82 5 Years 535,56€
Initial Inventory 3.162 - 0
Website & TPV 402 5 Years 80,4€
Administrative 625 - 0
Rental Deposit 2.400 - 0
Available cash 30.000 - 0
TOTAL 39.527,80 - 1.273,15
FinancingPlan
Partner Investment % of Equity
Víctor Calderón Marco 15.000 65%
Paula Omite Gonzalez 15.000 35%
Total 30.000 100%
PercentageEquitySplit
OperatingBudget
Operational Exp Year 1 Year 2 Year 3 Year 4 Year 5
COGS 144.571,68 220.278,24 284.786,32 299.197,08 325.496,08
Utilities 750 830 950 1.050 1.100
Marketing 3.000 2.000 2.000 1.500 1.500
Salaries 97.680 97.680 97.680 111.072 111.072
Employment Costs 23.750 23.750 23.750 27.790 27.790
Total 267.751,68 344.538,24 409.166,32 440.609,08 466.958,08
Yearly Forecast Year 1 Year 2 Year 3 Year 4 Year 5
Avg. Customers 30% 40% 50% 55% 60%
Nº Customers 24.192 30.240 36.288 39.312 43.360
Avg. Spending 17.00€ 17.00€ 17.00€ 17.00€ 17.00€
Total Revenue 308.448€ 411.264€ 514.080€ 565.488€ 616.896€
OperatingBudget
AnnualNetIncome
4,030
30,916
55,920
70,894
89,688
YEAR 1 YEAR 2 YEAR 3 YEAR 4 YEAR 5
AnalysisofProjectViability
ROARatio
Year 1 Year 2 Year 3 Year 4 Year 5
14,11% 58,01% 57,04% 45,81% 39,59%
ROERatio
Year 1 Year 2 Year 3 Year 4 Year 5
9,27% 45,27% 49,47% 41,76% 37,13%
Breakeven pointandPayback
Nº Customers to Break-even 15.806
Total customers in 10 months 15.120
Nº Customers in month 11 686
Day of Month to break even 13
Break even time 10 months and 13 days
Payback is between March 2022 and March 2023
Daily Cashflow 170
Nº of Days for 57.058,03 335
Nº of Months 11
Total Time 1 year and 11 months
IMPLEMENTATION
PLAN
Date Objective/Milestone
December 2020 Constitution of S.L. in commercial registry
December 2020 Decorations & minor modifications
December 2020 Equipment fill-in (Furniture, blenders, etc.)
January 2021 Workers recruitment
January 2021 Start with supplier contacts
February 2021 Start marketing activities
February 2021 Training sessions with workers
March 2021 Opening Event
Implementation
CONTINGENCYPLAN
SensitivityAnalysis
SCENARIO 1 Year 1 Year 2 Year 3 Year 4 Year 5
% Demand 40% 55% 75% 85% 95%
Net Profit 91.423,59 162.007,12 248.700,40 302.230,33 359.580,58
SCENARIO 2 Year 1 Year 2 Year 3 Year 4 Year 5
% Demand 30% 40% 50% 60% 70%
Net Profit
4.029,99 30.916,72 55.920,40 109.450,33 166.800,58
SCENARIO 3 Year 1 Year 2 Year 3 Year 4 Year 5
% Demand 20% 30% 40% 45% 50%
Net Profit
-83.363,61 -56.476,88 -21.191,60 -6.217,67 12.576,58
FutureProjects
 Joint Ventures with pre-established
businesses
 Future possible expansión through franchising
 Local community associations
 Expanding possible market through delivered
options
THANKYOU
Any questions ?

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Presentacion Fin Bom.pptx

  • 1. Author: Víctor Calderón Marco Tutor: María José Sánchez Bueno Master in Management Master´s Thesis
  • 3. THECOMPANY  Brunch restaurant in Madrid  Great market potential  Gap in the market of the Lavapies neighbourhood  Efficient production system  Adjusted price-quality offerings  Active social networking marketing  Opening in March 2021 YOUR LOGO
  • 4. Mission&Vision Mission Through our search of supreme quality and optimized production methods we strive to offer the highest quality products attainable at a competitive price which will create a loyal clientele, a strong recognizable brand image and unite customers under our motto “Live like you eat”. Vision We visualize a manner of relating with our customers which will contribute to improving their quality of life by satisfying the need to develop a healthier and more natural lifestyle in order to become a point of reference in their day to day life.
  • 5. Product,ServiceandAtmosphere  Traditional, Rustic and Industrialized  Photographable  Pastel tones & connotations Atmosphere  Efficiency protocols  American serving style  Use of serving App  HHRR search of candidates Service  Nearby market suppliers  Best quality offerings  Seasonality Product
  • 6. Location  Lavapies Neighborhood  3 different metro stations with different lines and a BiciMad station  167 squared metres  Monthly rent: 2.400 €  45 customers capacity
  • 7. VRIOanalysis Key R&C Valuable Rare Costly to Imitate Organized to capture value Online Service Economic Resources Leadership Capability Technological Capacities Service System Eco-Friendly Production Workers Skills and Knowledge Communication Tools
  • 8. BUYERPERSONA PROFILE Age: 18-35 years Gender: Indifferent Location: Central Madrid Occupation: Worker or Student WHATTHEY’RELOOKINGFOR Instagrammable Healthy options Relaxed atmosphere MOSTUSEDSOCIALMEDIA PURCHASINGBEHAVIOR 17€
  • 10. Strengths Weaknesses  Social Media Connectiveness  Customer Loyalty  Market Knowledge  Applied Skills  Managerial Experience  Diverse and segmented market  Second entrant  High dependence in staff  Highly subjected to customers valuations  Small initial capital Opportunities Threats  Expanding market  New urban lifestyles  Increase in nutrition consciousness  Customers intra-connections  Future expansion (franchise)  Joint venture with competitors  Search of new culinary trends  Direct competitors  COVID-19 evolution  Substitutes  Imitation by new entrants  Preestablished competitors  Inflation  Increase in MIS SWOTanalysis
  • 11. PESTELanalysis Political Economic Socio-Cultural Technological Environmental Legal  COVID-19 evolution  New sanitary regulations  New tax and licenses regulations  Global crisis  Recession (10%)  Disposable Income  Inflation  Unemployment  Possible cost increase  Consumer behaviour in latín countries Vs COVID crisis (4th leisure oriented OECD )  Increase and Decrease in tourism (98% April 2020)  Healthier options  Globalizing markets  Use of serving systems  Rise in delivery apps broadening the market. (Increase 25%)  Climate change awareness  Use of plastic products  Food waste  Possible fees  Spain´s bureaucracy and hard fiscal policies.  10% VAT  25% Corp Tax
  • 12. SpecificIndustry Threat of New Entrants HIGH Internal Rivalry MEDIUM- HIGH Suppliers Bargaining Power LOW Threat of Substitutes HIGH Consumer Bargaining Power HIGH MarketAttractiveness
  • 13. Competitors ActualCompetitors PotentialCompetitors  New entrants  Imitators and Substitutes (Fast foods, vegetarians…)
  • 15. CommunicationPlan TargetMarket Positioning SocialMedia Website D-Brunchers  18-35 millenials + Gen X  Students or Workers  Medium level salaries  Medium class background 370.147 potential customers  CSR Brand image with local products. Conveyed through the social media.  Atmosphere (17%)  Cost-plus strategy  Facebook & Instagram  Mimosa X Story  1&1 Ionos website with profesional mantainance  Reservations, information, menu and contact  Customer loyalty network  Wall of D-Brunchers  Uniqueness  Self-Identification
  • 16. SalesForecast Year Customer % Nº of Customers Year 1 30% 18.144 Year 2 40% 24.192 Year 3 50% 30.240 Year 4 55% 33.264 Year 5 60% 36.288  Conservative stance  Daily and seasonal fluctuations considered  Utilisation of the build-up method  Opening hours (Monday to Sunday from 9 to 21h)  Squared metres of the establishment and social distancing considering new regulations (2.8 metres)
  • 18. PaulaOmiteGonzalez Journalism and Publicity graduate. Social media and social networking experience. VíctorCalderónMarco Law and Business Administration graduate. Experienced background in the catering industry. OURTEAM
  • 19. Workforce Managers  Restaurant manager  Marketing & Sales Manager Chef/Sous-Chef  Chef  Sous-Chef  Productive methodology in stages Waiters(x2)  Experienced waiters  Social Skills  Language skills
  • 21. OperationsPlan SupportActivities  Technology development  Procurement  Human Resources Management PrimaryActivities  Logistics  Operations  Marketing and Sales  After sales service
  • 23. InitialInvestment Initial Investment Total Cost Life Expectancy Depreciation Designing/Furniture 3.285,97 5 Years 657,19€ Equipment 2.677,82 5 Years 535,56€ Initial Inventory 3.162 - 0 Website & TPV 402 5 Years 80,4€ Administrative 625 - 0 Rental Deposit 2.400 - 0 Available cash 30.000 - 0 TOTAL 39.527,80 - 1.273,15
  • 24. FinancingPlan Partner Investment % of Equity Víctor Calderón Marco 15.000 65% Paula Omite Gonzalez 15.000 35% Total 30.000 100% PercentageEquitySplit
  • 25. OperatingBudget Operational Exp Year 1 Year 2 Year 3 Year 4 Year 5 COGS 144.571,68 220.278,24 284.786,32 299.197,08 325.496,08 Utilities 750 830 950 1.050 1.100 Marketing 3.000 2.000 2.000 1.500 1.500 Salaries 97.680 97.680 97.680 111.072 111.072 Employment Costs 23.750 23.750 23.750 27.790 27.790 Total 267.751,68 344.538,24 409.166,32 440.609,08 466.958,08
  • 26. Yearly Forecast Year 1 Year 2 Year 3 Year 4 Year 5 Avg. Customers 30% 40% 50% 55% 60% Nº Customers 24.192 30.240 36.288 39.312 43.360 Avg. Spending 17.00€ 17.00€ 17.00€ 17.00€ 17.00€ Total Revenue 308.448€ 411.264€ 514.080€ 565.488€ 616.896€ OperatingBudget
  • 28. AnalysisofProjectViability ROARatio Year 1 Year 2 Year 3 Year 4 Year 5 14,11% 58,01% 57,04% 45,81% 39,59% ROERatio Year 1 Year 2 Year 3 Year 4 Year 5 9,27% 45,27% 49,47% 41,76% 37,13% Breakeven pointandPayback Nº Customers to Break-even 15.806 Total customers in 10 months 15.120 Nº Customers in month 11 686 Day of Month to break even 13 Break even time 10 months and 13 days Payback is between March 2022 and March 2023 Daily Cashflow 170 Nº of Days for 57.058,03 335 Nº of Months 11 Total Time 1 year and 11 months
  • 30. Date Objective/Milestone December 2020 Constitution of S.L. in commercial registry December 2020 Decorations & minor modifications December 2020 Equipment fill-in (Furniture, blenders, etc.) January 2021 Workers recruitment January 2021 Start with supplier contacts February 2021 Start marketing activities February 2021 Training sessions with workers March 2021 Opening Event Implementation
  • 32. SensitivityAnalysis SCENARIO 1 Year 1 Year 2 Year 3 Year 4 Year 5 % Demand 40% 55% 75% 85% 95% Net Profit 91.423,59 162.007,12 248.700,40 302.230,33 359.580,58 SCENARIO 2 Year 1 Year 2 Year 3 Year 4 Year 5 % Demand 30% 40% 50% 60% 70% Net Profit 4.029,99 30.916,72 55.920,40 109.450,33 166.800,58 SCENARIO 3 Year 1 Year 2 Year 3 Year 4 Year 5 % Demand 20% 30% 40% 45% 50% Net Profit -83.363,61 -56.476,88 -21.191,60 -6.217,67 12.576,58
  • 33. FutureProjects  Joint Ventures with pre-established businesses  Future possible expansión through franchising  Local community associations  Expanding possible market through delivered options