The document discusses how to prepare library staff for an upcoming change to a new single integrated library system. It identifies four common reactions to change as passive resistance, active resistance, passive acceptance, and active acceptance. The best approach is active acceptance. The document also provides 10 ways for management to help staff deal with change, such as communicating clearly, explaining the reasons for change, involving staff in the process, innovating, staying excited, being patient, countering resistance, admitting limitations, accepting failure, and having fun.

1. Preparing RPL Staff For The Single Integrated Library System Jason Hammond Organization Development Specialist Regina Public Library August 18, 2008

2. “ If you’re not moving forward, you’re moving backward.”

3. Change Is Good, Donkey!

4. But what is “ Change” ?

5. Four Reactions To Change Passive Resistance Active Resistance Passive Acceptance Active Acceptance

6. Active Acceptance

7. Passive Acceptance

8. Passive Resistance

9. Active Resistance

10. So How Do We Get All Staff To Work Together?

11. 10 Ways Management Can Help Staff Deal With Change Communicate Explain Involve Innovate Excite Be Patient Counter Resistance Admit Limitations Accept Failure Have Fun!

12. Communicate

13. Explain

14. Involve

15. Innovate

16. Excite

17. Be Patient

18. Counter Resistance

19. Admit Limitations

20. Accept Failure

21. Have Fun!

22. 10 Ways Management Can Help Staff Deal With Change Communicate Explain Involve Innovate Excite Be Patient Counter Resistance Admit Limitations Accept Failure Have Fun!

23. 10 Ways Management Can Help Staff Deal With Change Communicate Explain Involve Innovate Excite Be Patient Counter Resistance Admit Limitations Accept Failure Have Fun!