A predictive dialer is software that automatically dials telephone numbers and connects live calls to agents, improving productivity by up to 80% by eliminating manual dialing. It has features such as call scheduling, CRM integration, and real-time pacing control, making it ideal for industries like telemarketing and debt collection. The software is customizable, integrates with other tools, and includes live technical support.

1. PREDICTIVE
DIALER
With Outbound/ Inbound Functionality
SOFTWARE
www.asterisk2voip.com

2. INTRODUCTION
What is Predictive Dialer?
A predictive dialer automatically dials numbers
from a list of telephone numbers, it is work just
much like auto dialers. It is automatically calls
numbers until it detects a connection, then pass-
es the call to a live agent. Predictive dialer quickly
moves on to the next lead after an unanswered
call. It control dial pacing in real-time, thereby in-
creasing your workforce productivity and this may
result in a more than 80% productivity increase.
It’s eliminate to the manually dialing and save agent’s time. It was used mainly
by the banking sector for debt collections when it launched, but now many oth-
er types of businesses like telemarketing, market research, debt collection, and
customer service follow-ups have adopted predictive dialling methods.

3. FEATURES Conferencing Calls
Pacing Ratio
CRM Integration
Call Recording & Monitoring
Leads Management
Scheduling Calls
Custom Disposition
Reports & Analytics
of Predictive Dialer

4. HOW DOES WORK?
01
This system starts by dialing one call for each available agent.
It then predicts how many calls should be dialed per agent
maximize efficiency.
02
It is only connects your agents with live calls by recognizes
answering machines, dropped calls, and unanswered calls, fil-
ters them out.
03
Using an algorithm the predictive dialer predicts how long
each agent will take to finish a call and dials the next number
accordingly.

5. ADVANTAGES
Boosted Call Volumes Boost in Sales
Reduced Agent Idle Time Reduced Cost of Operations
Increased Lead Generation Improved Quality Monitoring
Increased Agent Efficiency Analyze Data for Insights

6. DIFFERENCE
With Other Dialers
Auto Dialer Preview Dialer
Power Dialer
Progressive Dialer
Auto dialer automatically dials
telephone numbers, when pre-
dictive dialer just places one
call after another.
Preview dialer selects a cus-
tomer record from a contact list
and proposes this call record to
an agent.
Progressive dialers prioritize
call quality and customer expe-
rience, when predictive dialers
prioritize the number of calls.
Predictive dialer calls regard-
less of a rep’s availability, while
power dialer only dials next call
once the current call has ended.

7. WHO CAN USE?
Telemarketing Banking
Industry
It connect bank
agents to custom-
ers as quickly as
possible.
Debt Collec-
tion Industry
It helps reaching
out to new cus-
tomers looking for
loans.
Insurance
Companies
It helps they
reach out to max-
imum customers
in less time.
Primarily uses
predictive dialer
for sell their
products and
services.

8. WHY CHOOSE OUR DIALER?
Customized Solution
Predictive dialer is a open source sys-
tem. So, we can customization in this
system as per your requirement.
Integration with Other Tools
We added all necessary features in our
predictive dialer software and you can
easily integrate his with other tools.
Live Technical Support
We have many client, which we provide live technical
support during their working hours.
“We also provide support for installation, configuration and
24/7 live support with our service”