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Uploaded byStéphane VINCENT
2013-06 Friendly hacking into public sector
This document discusses modernizing public administrations through concepts like New Public Management, whole-of-government approaches, and now through delegation, outsourcing, and evaluating public policies. It notes that administrations are not just bureaucratic but also opportunities for innovation through co-creation processes. The document describes a program called "Territoires en residences" that places interdisciplinary resident teams within public buildings for 3-6 months to prototype innovations through approaches like participatory action research and ethnography. The goal is to reframe policies through experimentation within an administration.
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2013-06 Friendly hacking into public sector
- 1. core hypotheses: ‘modernizing publicadministrations’, what does it mean? ‘New Public Management’ ‘Whole-of-government’ and now? delegation / outsourcing accountability of civil servants evaluation of public policies competition between services efficiency and cost killing mergers .... administrations are not only archaic and bureaucratic institutions administrations are full of opportunities for innovations co-creation processes are key to develop those innovations
- 2. region’s president + administration participerà l’événement illustRations participer à l’événement illustRations les assaisonnements graphiques participer à l’événement illustRations les assaisonnements graphiques 4 ‘residents’ civil servants partners Initial contract guarantee of the ‘friendly hacking framework’ Experimentation Several impacts for the administration Improvement of the ‘friendly hacking framework’
- 3. During the experimentation: prototype + ethnography + codesign Theresidents: interdisciplinary team design - social sciences + ‘participatory action research’ + immersion inside administrations
- 4. Territoires en résidences LaTransfo > reframe a specific policy > 3 to 6-month program > immersion inside a public building > prototype innovation lab within regional administration > 2-year program > 10 weeks of immersion inside a regional council
- 5. 11 Residences 2009 -2011 4 high schools 3 ‘public digital spaces’ 2 regional councils 1 railway station 1 nursing home 4 Transfos 2012 - 2014
- 6. Friendly Hacking? The inside-outposture The doing before thinking Multilevel interactionsThe envisioning prospective Hacking documentation The neutral-activist role safe zone