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Sustainable development
- From waste management to consumer habits
Team:
Duong Dang Khoa | Do Tri Khiem | Vu Vinh Hoang
The strategic objectives of Vinamilk
Aims
Strateg
y
Vinamilk's sustainable
development focuses
on five points:
Strategy for the period
of 2022-2026:
2
Inheriting from
successful models of the
global dairy industry
Applying science and
technology in agriculture
Increasing renewable
energy
Milk cartons collection and recycling plan that
is SUCCESSFUL, FAST, LONG-LASTING.
| 3
Executive
CHALLENGE 1:
Promotion of Waste
Management Practices
Social and market data
-
15 billion milk cartons/150 thousand to
ns: discharged each year in Vietnam
(Source: "Báo Tài Nguyên & Môi
Trường"(2018))
=> 1 million milk cartons = 1 ton.
- 5.5 million cartons of milk/day: the
minimum amount of milk Vinamilk delivers
to consumers every day
- 28 million cartons of milk per day/5.1 million liters
of milk: The maximum production capacity of Vinamilk
(according to 2021 data)
-
1.5 million cartons collected in 4 months:
TH True Milk's "Collect cartons, spread green life
2023" program demonstrates its commitment to
environmental protection.
Dong Tien Paper Company currently recycles 12
million cartons per month.
DATA ANALYSIS AND CALCULATION
5.5 million milk cartons * 30 days * 4 months =
660 million cartons (equivalent to 660 tons of
cartons).
Potential of Vinamilk
in 4 months
Impact
Calculations and actual construction of flood-proof
houses using recycled milk cartons in Thailand:
48 tons
of recycled
plastic
(To build 1
house)
NEED
25% = polymer
(plastic)
and aluminum
75% = paper
One
milk
carton:
25% of 660 tons = 165 tons of recycled plastic.
Material losses:10% <=> remains: 148.5 tons of recycled plastic
enough materials to build 3 flood-
proof houses/10 ecological roofing sheets.
(ONLY 4 MONTHS OF COLLECTING!)
HOW MANY HOUSES CAN VINAMILK BUILD?
COMPARISION
OUR STRATEGY THAT WE
ARE PROPOSING
6
Milk cartons collection and recycling strategy
that is SUCCESSFUL, FAST, LONG-LASTING.
previous collecting program
4 MONTHS = 3
HOUSES
Collecting ability : 5.5
million cartons of milk
/day
Aims
Collected: 1.5 million cartons of
milk (1.5 tons) after 4 months
1.5 tons * 25% (proportion of
recycled plastic)
= 0.375 tons of materials added
after 4 months
48 tons of material (1
house)/ ((0.375 tons)/4
months))
= 512 MONTHS = 1
HOUSE
5.5 tons * 25% = 1.375
tons of materials added
per day
Wastes due to not being able to classify and recycle the amount of cartons
consumed on the market.
26 cubic metres
of water
4000kw power
318 liters of oil
17 green trees
2.2 - 2.9 billion
USD/year
MONEY
| 7
EVERY ONE TON OF MILK CARTONS WASTES:
WEAKNESSS
SOLUTION:
Based on the technique of using the SWOT model,
solve practical limitations and difficulties as well as maximize the strengths of the market
STRENGTH
Vinamilk demonstrates strong
determination, reliability, and
extensive reach.
 "​Brand for the community“
+ To be discovered in the next slides
- Changing people's habit
of not sorting waste
- Waste sorting levels are still very low
- The carton collection program is also not
sustainable.
- CARTON COLLECTING POINTs are not close enough
- there are already
programs implemented
THREATS
OPPORTUNITIES
BRAINSTORMING
IN ADDITION TO RESEARCHING AND LEARNING THE GRAB MODEL, we discovered more SOCIAL STRENGTHS in
Vietnam and found it necessary to use this strength to the maximum, which is QUANTITY.
What has successfully
changed people's
habits?
What have they based
on?
- Technology motorbikes:
600,000 units, will reach
700,000 units when SM
participates
- Provide discount codes
to customers
- Give points to drivers
• Technology
• Promotion
How can Vinamilk meet its goals?
If it becomes a habit, there will be
20 passengers carrying milk
cartons per motorbike
#1 – Start-up
Cooperating with technology
motorbike booking company
Project’s target:
700,000 motorbikes * 50 milk cartons/day (equivalent to 10 passengers, each passenger
brings 5 milk cartons to handover to the driver).
= 3.5 million milk cartons/day obtained = 63% of the milk cartons sold each day by
Vinamilk.
“Strategic location meeting”
• When the collecting points are movable, the children will be happy to participate in the
project
• Children can redeem reward points for Vinamilk ice-creams in stores, supermarkets.
• 5 milk cartons = 1 point = 1000 VND
• 5 points = 1 ice-cream = 1 Vinamilk appropriate product
Our GOAL
• 50 passengers/people * 5 milk cartons
• <=> 250 milk cartons * 700,000 people = 17.5 million
milk cartons/day
#2 – Habit increase
If it becomes a social culture
#3 – Social culture
1 2 ECO: Implementation – “Act local – Think global”
Great story – New success!
Nordic heritage
Closer to nature
• Everyone likes gifts
• Happy communications
Fun and joy
• It’s fun
• It’s easy to do
Inner Strength
Sustainable living
• Net zero
• Applying science
and technology
Thus, the cost to run this program is suitable compared
to the profits earned by Vinamilk.
| 11
COMMUNITY ENVIRONMENT & ENERGY Recommendation ECONOMIC
GROWTH
RESPONSIBILITY
Vinamilk expenses:
+ Award points to passengers:
10 customers/passengers (5 milk cartons) * 700,000 drivers *
1000VND = 7 million VND/day
=> 7 million VND * 365 days = 2.5 billion VND/year
+ Award points to drivers:
700,000 drivers * 1000 VND/customer = 7 million VND/day.
=> 7 million VND * 365 days = 2.5 billion VND/year
Vinamilk's profit after tax in 2023: 8.6 trillion VND
“The man we all chased after back then”
Our strategies will promote sustainable consumption habits among the
public
Strategy
summary
How can Vinamilk effectively promote sustainable consumption habits among consumers while ensuring economic
growth?
Objectives Questions
COLLABORATE with
retailers
Educate and raise
AWARENESS
EVALUATE product
packaging
Create DIGITAL platform
Vinamilk sales and marketing practices, as well as consumer habits of over-purchasing and overconsumption,
contribute to food waste while the company aims for economic growth
Issue:
Questio
n:
Strategies
1
2
3
4
How can Vinamilk effectively communicate the
environmental impact to consumers?
How can Vinamilk incentivize retailers to
promote sustainability?
How can Vinamilk change to reduce waste in
packaging?
How can Vinamilk design effective digital platforms
for sustainable habits?
CONSUMER EDUCATION AND
ENGAGEMENT
Education and Awareness: Implement
campaigns to educate customers
Digital Engagement: Create digital
platform to engage with customers
COLLABORATION AND PRODUCT
OPTIMIZATION
Retailer Collaboration: Collaborate with
retailers to promote sustainable consumption
practice anywhere
Product Packaging Optimization: Evaluate and
optimize packaging to provide clear information
1
∣ 13
Insight: People demand customized solutions and interaction
with what they eat – and they are willing to pay for it!
Deloitte – ”Consumer Product Trends”; PwC – Total
retail Global report
People want customized solutions... ... and they want control over the process
Want to co-create with companies
Increase in average sales after effectively
communicating sustainability efforts
Would change consumption habit to reduce
environmental impact
73%
68%
40%
20%
Incorporating sustainability into their business strategies is
important for their brand image
2 out of 3 millenials reports being happy with a brand
after having interacted with it on social media
Level of control over design process 

Consumer
engagement


Introducing: VinaMilk product new packaging
New product line
details
10
PKG packaging; See appendix 37 and 38 for additional case
• Environmentally friendly packaging
• Partner with Plant Bottles, Enso Bottles, MH
Plastics
• Millenials willing to pay 30% more
for sustainable packaging
Biodegradable
packaging
The rebranded packaging alongside the new product launch will reconnect millennials to Vinamilk by building relevance by meeting preferences
• Clear bottle design that features text that is the
same colour to the liquid appears after drinking
• Message: calories, ingredients, nutritional
information,
animal welfare, motivational impact
• 92% want in-depth information on packaging
Transparent ingredient design that’s ‘ready to
go’
• Educate consumers about the company's
commitment to sustainability, encouraging
them to make more environmentally friendly
choices
• Enhance its brand reputation as a socially
responsible and environmentally conscious
company.
Positive
phrase
ECO-
FRIENDLY
PACKAGING
FOR A
GREENER
PLANET.
REDUCE,
REUSE,
RECYCLE:
TOGETHE
R, WE CAN
MAKE A
DIFFEREN
CE.
HAPPY
COWS MADE
THIS MILK
THROUGH
WELFARE
WORKSHOPS
RECYCLE
ME! OUR
PACKAGIN
G IS 100%
RECYCLABL
E.
Consumer Education and Engagement
15
Campaign Channels Target Audience Activies Investment
Social Media General consumers (all demographics) Share educational content (videos, infographics, articles) about
sustainable consumption habits. Launch social media challenges
encouraging consumers to share their sustainable habits. Host live
Q&A sessions with experts on sustainability topics.
Followers of Vinamilk's social media accounts
Website and Blog General consumers (all demographics) Create a dedicated section on Vinamilk's website with articles, blog
posts, and resources related to sustainability. Publish blog articles
discussing sustainable living tips, eco-friendly packaging, and other
relevant topics. Offer downloadable resources such as e-books or
guides on sustainable consumption.
Visitors to Vinamilk's website
Email Newsletter General consumers (all demographics) Send out regular newsletters featuring sustainability tips, facts, and
updates on Vinamilk's sustainability initiatives. Highlight featured blog
articles and resources related to sustainable consumption. Share
exclusive discounts or promotions on eco-friendly products.
Subscribers to Vinamilk's email newsletter
In-store Display General consumers (shoppers in physical stores) Collaborate with retailers to set up displays promoting sustainable
consumption habits. Create signage with educational messages about
sustainability and recycling. Offer interactive activities or
demonstrations related to sustainable living.
Customers at retailers carrying Vinamilk products
Workshop and
Events
General consumers (attendees at events) Organize workshops, webinars, and events to educate consumers
about sustainable consumption habits. Host guest speakers or panel
discussions on sustainability topics. Provide hands-on activities or DIY
workshops related to eco-friendly living.
Participants in workshops and webinars
Collaboration with
Influencers
General consumers (followers of influencers) Partner with environmental influencers and advocates to amplify
sustainability messaging. Collaborate on sponsored content
promoting sustainable consumption habits. Engage influencers to host
live streams or Q&A sessions discussing sustainability topics.
Fans of influencers advocating for sustainability
Low Medium High
∣ 20
PURPOSE
Insight: Millennials want to support a good
cause, and receive more information on the
products they consume
I must agree with the
ethics of a company
o 50 % of millennials will abandon
brands they perceive to have ethics
they do not agree with
I will buy a product related
to a cause
I am aware of my
consumption habits
o When equal in price and quality, 90 %
of millennials will buy a product
associated with a cause
o Increased access to information
means increased awareness: Food
should be natural
Note: Deloitte Millennial Survey 2017; Marketing to
Millenials, The Economist 2018
Key takeaway: Millennials want purpose, causes they can relate to, and more information on food origin
∣ 21
EXECUTIVE PREMIUM PERSONAL PURPOSE IMPACT
Vinamilk can therefore build trust with millennials by increasing
foreign aid and allow customers to follow the cow from farm to table
Zero Hunger Sustainable Consumption
Social Impact SoMe Campaign:
Lead the Whey
Donate surplus Whey from cheese
production to impoverished areas
Possible to trace origin of milk
with new blockchain technology
1. Where did the milk come from?
2. Is it a farm in the province where I live?
3. Did the cow have any diseases?
Leverage existing partnership
Answers
questions
like:

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powerpoint for final case competition).pptx

  • 1. Sustainable development - From waste management to consumer habits Team: Duong Dang Khoa | Do Tri Khiem | Vu Vinh Hoang
  • 2. The strategic objectives of Vinamilk Aims Strateg y Vinamilk's sustainable development focuses on five points: Strategy for the period of 2022-2026: 2 Inheriting from successful models of the global dairy industry Applying science and technology in agriculture Increasing renewable energy Milk cartons collection and recycling plan that is SUCCESSFUL, FAST, LONG-LASTING.
  • 3. | 3 Executive CHALLENGE 1: Promotion of Waste Management Practices
  • 4. Social and market data - 15 billion milk cartons/150 thousand to ns: discharged each year in Vietnam (Source: "Báo Tài Nguyên & Môi Trường"(2018)) => 1 million milk cartons = 1 ton. - 5.5 million cartons of milk/day: the minimum amount of milk Vinamilk delivers to consumers every day - 28 million cartons of milk per day/5.1 million liters of milk: The maximum production capacity of Vinamilk (according to 2021 data) - 1.5 million cartons collected in 4 months: TH True Milk's "Collect cartons, spread green life 2023" program demonstrates its commitment to environmental protection. Dong Tien Paper Company currently recycles 12 million cartons per month.
  • 5. DATA ANALYSIS AND CALCULATION 5.5 million milk cartons * 30 days * 4 months = 660 million cartons (equivalent to 660 tons of cartons). Potential of Vinamilk in 4 months Impact Calculations and actual construction of flood-proof houses using recycled milk cartons in Thailand: 48 tons of recycled plastic (To build 1 house) NEED 25% = polymer (plastic) and aluminum 75% = paper One milk carton: 25% of 660 tons = 165 tons of recycled plastic. Material losses:10% <=> remains: 148.5 tons of recycled plastic enough materials to build 3 flood- proof houses/10 ecological roofing sheets. (ONLY 4 MONTHS OF COLLECTING!) HOW MANY HOUSES CAN VINAMILK BUILD?
  • 6. COMPARISION OUR STRATEGY THAT WE ARE PROPOSING 6 Milk cartons collection and recycling strategy that is SUCCESSFUL, FAST, LONG-LASTING. previous collecting program 4 MONTHS = 3 HOUSES Collecting ability : 5.5 million cartons of milk /day Aims Collected: 1.5 million cartons of milk (1.5 tons) after 4 months 1.5 tons * 25% (proportion of recycled plastic) = 0.375 tons of materials added after 4 months 48 tons of material (1 house)/ ((0.375 tons)/4 months)) = 512 MONTHS = 1 HOUSE 5.5 tons * 25% = 1.375 tons of materials added per day
  • 7. Wastes due to not being able to classify and recycle the amount of cartons consumed on the market. 26 cubic metres of water 4000kw power 318 liters of oil 17 green trees 2.2 - 2.9 billion USD/year MONEY | 7 EVERY ONE TON OF MILK CARTONS WASTES:
  • 8. WEAKNESSS SOLUTION: Based on the technique of using the SWOT model, solve practical limitations and difficulties as well as maximize the strengths of the market STRENGTH Vinamilk demonstrates strong determination, reliability, and extensive reach.  "​Brand for the community“ + To be discovered in the next slides - Changing people's habit of not sorting waste - Waste sorting levels are still very low - The carton collection program is also not sustainable. - CARTON COLLECTING POINTs are not close enough - there are already programs implemented THREATS OPPORTUNITIES
  • 9. BRAINSTORMING IN ADDITION TO RESEARCHING AND LEARNING THE GRAB MODEL, we discovered more SOCIAL STRENGTHS in Vietnam and found it necessary to use this strength to the maximum, which is QUANTITY. What has successfully changed people's habits? What have they based on? - Technology motorbikes: 600,000 units, will reach 700,000 units when SM participates - Provide discount codes to customers - Give points to drivers • Technology • Promotion
  • 10. How can Vinamilk meet its goals? If it becomes a habit, there will be 20 passengers carrying milk cartons per motorbike #1 – Start-up Cooperating with technology motorbike booking company Project’s target: 700,000 motorbikes * 50 milk cartons/day (equivalent to 10 passengers, each passenger brings 5 milk cartons to handover to the driver). = 3.5 million milk cartons/day obtained = 63% of the milk cartons sold each day by Vinamilk. “Strategic location meeting” • When the collecting points are movable, the children will be happy to participate in the project • Children can redeem reward points for Vinamilk ice-creams in stores, supermarkets. • 5 milk cartons = 1 point = 1000 VND • 5 points = 1 ice-cream = 1 Vinamilk appropriate product Our GOAL • 50 passengers/people * 5 milk cartons • <=> 250 milk cartons * 700,000 people = 17.5 million milk cartons/day #2 – Habit increase If it becomes a social culture #3 – Social culture 1 2 ECO: Implementation – “Act local – Think global”
  • 11. Great story – New success! Nordic heritage Closer to nature • Everyone likes gifts • Happy communications Fun and joy • It’s fun • It’s easy to do Inner Strength Sustainable living • Net zero • Applying science and technology Thus, the cost to run this program is suitable compared to the profits earned by Vinamilk. | 11 COMMUNITY ENVIRONMENT & ENERGY Recommendation ECONOMIC GROWTH RESPONSIBILITY Vinamilk expenses: + Award points to passengers: 10 customers/passengers (5 milk cartons) * 700,000 drivers * 1000VND = 7 million VND/day => 7 million VND * 365 days = 2.5 billion VND/year + Award points to drivers: 700,000 drivers * 1000 VND/customer = 7 million VND/day. => 7 million VND * 365 days = 2.5 billion VND/year Vinamilk's profit after tax in 2023: 8.6 trillion VND “The man we all chased after back then”
  • 12. Our strategies will promote sustainable consumption habits among the public Strategy summary How can Vinamilk effectively promote sustainable consumption habits among consumers while ensuring economic growth? Objectives Questions COLLABORATE with retailers Educate and raise AWARENESS EVALUATE product packaging Create DIGITAL platform Vinamilk sales and marketing practices, as well as consumer habits of over-purchasing and overconsumption, contribute to food waste while the company aims for economic growth Issue: Questio n: Strategies 1 2 3 4 How can Vinamilk effectively communicate the environmental impact to consumers? How can Vinamilk incentivize retailers to promote sustainability? How can Vinamilk change to reduce waste in packaging? How can Vinamilk design effective digital platforms for sustainable habits? CONSUMER EDUCATION AND ENGAGEMENT Education and Awareness: Implement campaigns to educate customers Digital Engagement: Create digital platform to engage with customers COLLABORATION AND PRODUCT OPTIMIZATION Retailer Collaboration: Collaborate with retailers to promote sustainable consumption practice anywhere Product Packaging Optimization: Evaluate and optimize packaging to provide clear information 1
  • 13. ∣ 13 Insight: People demand customized solutions and interaction with what they eat – and they are willing to pay for it! Deloitte – ”Consumer Product Trends”; PwC – Total retail Global report People want customized solutions... ... and they want control over the process Want to co-create with companies Increase in average sales after effectively communicating sustainability efforts Would change consumption habit to reduce environmental impact 73% 68% 40% 20% Incorporating sustainability into their business strategies is important for their brand image 2 out of 3 millenials reports being happy with a brand after having interacted with it on social media Level of control over design process   Consumer engagement  
  • 14. Introducing: VinaMilk product new packaging New product line details 10 PKG packaging; See appendix 37 and 38 for additional case • Environmentally friendly packaging • Partner with Plant Bottles, Enso Bottles, MH Plastics • Millenials willing to pay 30% more for sustainable packaging Biodegradable packaging The rebranded packaging alongside the new product launch will reconnect millennials to Vinamilk by building relevance by meeting preferences • Clear bottle design that features text that is the same colour to the liquid appears after drinking • Message: calories, ingredients, nutritional information, animal welfare, motivational impact • 92% want in-depth information on packaging Transparent ingredient design that’s ‘ready to go’ • Educate consumers about the company's commitment to sustainability, encouraging them to make more environmentally friendly choices • Enhance its brand reputation as a socially responsible and environmentally conscious company. Positive phrase ECO- FRIENDLY PACKAGING FOR A GREENER PLANET. REDUCE, REUSE, RECYCLE: TOGETHE R, WE CAN MAKE A DIFFEREN CE. HAPPY COWS MADE THIS MILK THROUGH WELFARE WORKSHOPS RECYCLE ME! OUR PACKAGIN G IS 100% RECYCLABL E.
  • 15. Consumer Education and Engagement 15 Campaign Channels Target Audience Activies Investment Social Media General consumers (all demographics) Share educational content (videos, infographics, articles) about sustainable consumption habits. Launch social media challenges encouraging consumers to share their sustainable habits. Host live Q&A sessions with experts on sustainability topics. Followers of Vinamilk's social media accounts Website and Blog General consumers (all demographics) Create a dedicated section on Vinamilk's website with articles, blog posts, and resources related to sustainability. Publish blog articles discussing sustainable living tips, eco-friendly packaging, and other relevant topics. Offer downloadable resources such as e-books or guides on sustainable consumption. Visitors to Vinamilk's website Email Newsletter General consumers (all demographics) Send out regular newsletters featuring sustainability tips, facts, and updates on Vinamilk's sustainability initiatives. Highlight featured blog articles and resources related to sustainable consumption. Share exclusive discounts or promotions on eco-friendly products. Subscribers to Vinamilk's email newsletter In-store Display General consumers (shoppers in physical stores) Collaborate with retailers to set up displays promoting sustainable consumption habits. Create signage with educational messages about sustainability and recycling. Offer interactive activities or demonstrations related to sustainable living. Customers at retailers carrying Vinamilk products Workshop and Events General consumers (attendees at events) Organize workshops, webinars, and events to educate consumers about sustainable consumption habits. Host guest speakers or panel discussions on sustainability topics. Provide hands-on activities or DIY workshops related to eco-friendly living. Participants in workshops and webinars Collaboration with Influencers General consumers (followers of influencers) Partner with environmental influencers and advocates to amplify sustainability messaging. Collaborate on sponsored content promoting sustainable consumption habits. Engage influencers to host live streams or Q&A sessions discussing sustainability topics. Fans of influencers advocating for sustainability Low Medium High
  • 16. ∣ 20 PURPOSE Insight: Millennials want to support a good cause, and receive more information on the products they consume I must agree with the ethics of a company o 50 % of millennials will abandon brands they perceive to have ethics they do not agree with I will buy a product related to a cause I am aware of my consumption habits o When equal in price and quality, 90 % of millennials will buy a product associated with a cause o Increased access to information means increased awareness: Food should be natural Note: Deloitte Millennial Survey 2017; Marketing to Millenials, The Economist 2018 Key takeaway: Millennials want purpose, causes they can relate to, and more information on food origin
  • 17. ∣ 21 EXECUTIVE PREMIUM PERSONAL PURPOSE IMPACT Vinamilk can therefore build trust with millennials by increasing foreign aid and allow customers to follow the cow from farm to table Zero Hunger Sustainable Consumption Social Impact SoMe Campaign: Lead the Whey Donate surplus Whey from cheese production to impoverished areas Possible to trace origin of milk with new blockchain technology 1. Where did the milk come from? 2. Is it a farm in the province where I live? 3. Did the cow have any diseases? Leverage existing partnership Answers questions like: