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Picture Source: Harley Davidson India
06-12-2015 1
Disclaimer:
Intention of the document is to summarise the current marketing
activities of Primarily Harley-Davidson and Triumph - Premium
Motorcycle Brands in India and Positioning these brands are trying to
capture in the Minds of the targeted consumer. Due to the small length
of the document I may have missed out some critical details, hence
feedback is welcome.
Views are personal and in no way represent that of the organization I
work for. Data collected is through public sources and no solicitation is
asked for specially for this document.
06-12-2015 2
Agenda
• Creating a market for a new category of products is always a
challenge
• Some of the few examples of new category introduction have been
mentioned in subsequent slides
• Capturing a Reference Point => mindshare and share of wallet for a
brand become key to success as the consumer behaviour transitions is
still a WORK IN PROGRESS situation
• The slide overs some innovations brought forward by H-D Marketing
machine here in India to Create the Premium Motorcycling Category
06-12-2015 3
The Challenge – Creating the Category
06-12-2015 4
Picture Source: Ducati India
Marketing Machine=> Call to Market for
different Target Segments
06-12-2015 5
Non User
First Time User
Multiple Years
+ Brands
Experienced
Tactics –
• Test Rides = Conducted most frequently by Harley Davidson India and Triumph
India
• Bootcamps = One of its kind in India, Conducted only by Harley Davidson India
Tactics –
• Community Rides = Conducted/ Sponsored by most of the brands
• Rock Riders = One of its kind Music TM event of Harley Davidson India
Tactics –
• Promote User Generated Content=
Promote Customisation projects,
currently Harley Davidson India is most
active here
The deck covers Harley and Triumph Marketing
activities in India, since other brands are semi
active Vs these two brands
Creating new categories – recent examples
06-12-2015 6
Polaris ATV’s Polaris Eicher Multix Mahindra Shaan (Discountinued now)
Premium Motorcycle Segment
Unlike other examples in the slide, Multix & Shaan platform – specifically engineered for developing markets
Reference Point?
06-12-2015 7
Looks and feels all the same – how do I distinguish? Same issue faced by new category products
God Exists many know, very few have
experienced…
06-12-2015 8
Majority of the target/ potential customers before experiencing the category –
experienced it through Hollywood, racing media like Moto GP, Best f the globs like Vintagent or TV Series like Biker Build Off
For a first in its category –
Creating experience and reference point
06-12-2015 9
Target Consumer:
• Urban Middle Class Family with
steady income
• Not a first time user, already has
experience & a reference point of
benefit accrued
• Challenge is to keep him loyal to
the brand – his life has already
included the product as a must
have
Target Consumer:
• Bottom of Pyramid/ Rural
Consumer
• Has not experienced the
product before trial packs came
in
• Challenge – product adoption,
creating a reference point for a
category first
FMCG Firms have already tackled this challenge
The challenge still exists today…
06-12-2015 10
Harley Marketing Machinery is way out in front
of the rest…
06-12-2015 11
Creating the experience: Trial=> Test Rides
06-12-2015 12
Picture Source: Harley Davidson India
Creating the Experience -The Innovations:
Bootcamps
06-12-2015 13
Picture Source: Harley Davidson India
Buying Funnel: Advocacy & Loyalty
06-12-2015 14
Picture Source: Harley Davidson India
Advocacy & Loyalty: Promoting User
Generated Content=> Customization
06-12-2015 15
Picture Source: Harley Davidson India
Advocacy & Loyalty: Building Communities
06-12-2015 16
Picture Source: Harley Davidson India
Triumph comes in afterwards…
06-12-2015 17
Creating the experience: Trials=> Test Rides
06-12-2015 18
Picture Source: Triumph India
Advocacy & Loyalty- @ BIC
06-12-2015 19
Picture Source: Triumph India
Advocacy & Loyalty- Community Rides
06-12-2015 20
Picture Source: Triumph India
Thank You
06-12-2015 21

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POV _ Premium Motorcycle Market India

  • 1. Picture Source: Harley Davidson India 06-12-2015 1
  • 2. Disclaimer: Intention of the document is to summarise the current marketing activities of Primarily Harley-Davidson and Triumph - Premium Motorcycle Brands in India and Positioning these brands are trying to capture in the Minds of the targeted consumer. Due to the small length of the document I may have missed out some critical details, hence feedback is welcome. Views are personal and in no way represent that of the organization I work for. Data collected is through public sources and no solicitation is asked for specially for this document. 06-12-2015 2
  • 3. Agenda • Creating a market for a new category of products is always a challenge • Some of the few examples of new category introduction have been mentioned in subsequent slides • Capturing a Reference Point => mindshare and share of wallet for a brand become key to success as the consumer behaviour transitions is still a WORK IN PROGRESS situation • The slide overs some innovations brought forward by H-D Marketing machine here in India to Create the Premium Motorcycling Category 06-12-2015 3
  • 4. The Challenge – Creating the Category 06-12-2015 4 Picture Source: Ducati India
  • 5. Marketing Machine=> Call to Market for different Target Segments 06-12-2015 5 Non User First Time User Multiple Years + Brands Experienced Tactics – • Test Rides = Conducted most frequently by Harley Davidson India and Triumph India • Bootcamps = One of its kind in India, Conducted only by Harley Davidson India Tactics – • Community Rides = Conducted/ Sponsored by most of the brands • Rock Riders = One of its kind Music TM event of Harley Davidson India Tactics – • Promote User Generated Content= Promote Customisation projects, currently Harley Davidson India is most active here The deck covers Harley and Triumph Marketing activities in India, since other brands are semi active Vs these two brands
  • 6. Creating new categories – recent examples 06-12-2015 6 Polaris ATV’s Polaris Eicher Multix Mahindra Shaan (Discountinued now) Premium Motorcycle Segment Unlike other examples in the slide, Multix & Shaan platform – specifically engineered for developing markets
  • 7. Reference Point? 06-12-2015 7 Looks and feels all the same – how do I distinguish? Same issue faced by new category products
  • 8. God Exists many know, very few have experienced… 06-12-2015 8 Majority of the target/ potential customers before experiencing the category – experienced it through Hollywood, racing media like Moto GP, Best f the globs like Vintagent or TV Series like Biker Build Off
  • 9. For a first in its category – Creating experience and reference point 06-12-2015 9 Target Consumer: • Urban Middle Class Family with steady income • Not a first time user, already has experience & a reference point of benefit accrued • Challenge is to keep him loyal to the brand – his life has already included the product as a must have Target Consumer: • Bottom of Pyramid/ Rural Consumer • Has not experienced the product before trial packs came in • Challenge – product adoption, creating a reference point for a category first FMCG Firms have already tackled this challenge
  • 10. The challenge still exists today… 06-12-2015 10
  • 11. Harley Marketing Machinery is way out in front of the rest… 06-12-2015 11
  • 12. Creating the experience: Trial=> Test Rides 06-12-2015 12 Picture Source: Harley Davidson India
  • 13. Creating the Experience -The Innovations: Bootcamps 06-12-2015 13 Picture Source: Harley Davidson India
  • 14. Buying Funnel: Advocacy & Loyalty 06-12-2015 14 Picture Source: Harley Davidson India
  • 15. Advocacy & Loyalty: Promoting User Generated Content=> Customization 06-12-2015 15 Picture Source: Harley Davidson India
  • 16. Advocacy & Loyalty: Building Communities 06-12-2015 16 Picture Source: Harley Davidson India
  • 17. Triumph comes in afterwards… 06-12-2015 17
  • 18. Creating the experience: Trials=> Test Rides 06-12-2015 18 Picture Source: Triumph India
  • 19. Advocacy & Loyalty- @ BIC 06-12-2015 19 Picture Source: Triumph India
  • 20. Advocacy & Loyalty- Community Rides 06-12-2015 20 Picture Source: Triumph India