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Pinto Fires and Personal Ethics
- Case Study: Business Models -
BUS 568
Alin Sturek
April 8th, 2015
Background
 The Pinto was introduced by Ford in 1970 as a
domestic offering that could compete against smaller
vehicles imported from overseas
 The product development process was completed in a
record time of 25 months (industry average = 45
months)
 Prior to production, management instructed the
engineering and development teams to not exceed:
 $2,000 in cost
 2,000 pounds in weight
Background – Case Study
 Routine crash tests showed that the fuel tank ruptured at
relatively low speeds
 Given the shortened time frame and cost constraints,
the vehicle could not be redesigned
 One solution would have cost only $11 to install, but cost-
benefit analysis indicated that costs ($137M) outweighed
benefits (49.5M)
 However, Ford was not in violation of the Federal Motor
Vehicle Safety Standards because regulations were not
adopted until 1976
Background – Case Study
 In 1973, Dennis A. Gioia was appointed as Ford's Field
Recall Coordinator
 Reports on Pintos catching fire led to an internal review
for consideration of a “recall”, but voted against it
 Vehicles in the small car segment performed similarly in
crash-tests
 Evidence was not overwhelming that the car was defective
 Dennis left his position at Ford before the NHTSA began
its own investigation, and a full recall was initiated in
1978
Why couldn’t Dennis evaluate the ethical and moral issues
when he had the opportunity to recall the defective Pinto?
Analysis
 Script schemas used in his decision making did not
consider the issues in ethical terms because ethical
dimensions were not included
 Schema:
 “A cognitive framework that people use to impose structure
upon information, situations, and expectations to facilitate
understanding”
 Script:
 Aids in understanding information and events, and can lead to
appropriate behavior to deal with specific situations
Analysis - continued
 A lack of an ethical
foundation to drive his
decision-making
 His decision was driven by
dominant scripts for the
time, place, and context
 Scripts focused mostly on
the economic and legal
aspects
Economicpillar
Legalpillar
Socialpillar
(philanthropic)
Conclusion
 Because ethical dimensions typically are not applied in
decision making:
 Management training should include models that focus on
ethical considerations
 The necessary scripts need to be developed for management
to properly handle ethical decisions

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Pinto Fires and Personal Ethics

  • 1. Pinto Fires and Personal Ethics - Case Study: Business Models - BUS 568 Alin Sturek April 8th, 2015
  • 2. Background  The Pinto was introduced by Ford in 1970 as a domestic offering that could compete against smaller vehicles imported from overseas  The product development process was completed in a record time of 25 months (industry average = 45 months)  Prior to production, management instructed the engineering and development teams to not exceed:  $2,000 in cost  2,000 pounds in weight
  • 3. Background – Case Study  Routine crash tests showed that the fuel tank ruptured at relatively low speeds  Given the shortened time frame and cost constraints, the vehicle could not be redesigned  One solution would have cost only $11 to install, but cost- benefit analysis indicated that costs ($137M) outweighed benefits (49.5M)  However, Ford was not in violation of the Federal Motor Vehicle Safety Standards because regulations were not adopted until 1976
  • 4. Background – Case Study  In 1973, Dennis A. Gioia was appointed as Ford's Field Recall Coordinator  Reports on Pintos catching fire led to an internal review for consideration of a “recall”, but voted against it  Vehicles in the small car segment performed similarly in crash-tests  Evidence was not overwhelming that the car was defective  Dennis left his position at Ford before the NHTSA began its own investigation, and a full recall was initiated in 1978 Why couldn’t Dennis evaluate the ethical and moral issues when he had the opportunity to recall the defective Pinto?
  • 5. Analysis  Script schemas used in his decision making did not consider the issues in ethical terms because ethical dimensions were not included  Schema:  “A cognitive framework that people use to impose structure upon information, situations, and expectations to facilitate understanding”  Script:  Aids in understanding information and events, and can lead to appropriate behavior to deal with specific situations
  • 6. Analysis - continued  A lack of an ethical foundation to drive his decision-making  His decision was driven by dominant scripts for the time, place, and context  Scripts focused mostly on the economic and legal aspects Economicpillar Legalpillar Socialpillar (philanthropic)
  • 7. Conclusion  Because ethical dimensions typically are not applied in decision making:  Management training should include models that focus on ethical considerations  The necessary scripts need to be developed for management to properly handle ethical decisions

Editor's Notes

  1. Costs: $137,000,000 (Estimated as the costs of a production fix to all similarly designed cars and trucks with the gas tank aft of the axle (12,500,000 vehicles X $11/vehicle)) Benefits: $49,530,000 (Estimated as the savings from preventing (180 projected deaths x $200 000/ death) + (180 projected burn injuries X $67000/injury) + (2100 burned cars X $700/car))
  2. “Organizational decision makers are not necessarily lacking in ethical standards; they are simply fallible information processors who fail to notice the ethical implications of a usual way of handling issues. It is an indictment because ethical dimensions are not usually a central feature of the cognitive structures that drive decision making.”