Altibbi Physicians’ Outreach
Marketing Strategy
By Daniela Afonso
Endeavor Global I Jordan • Babson College F.W. Olin School of Business
August 6th, 2013
Agenda
•  Market Research Structure
•  Market Research Findings
•  Market Strategy Analysis
•  Creating a Value Proposition
•  Rethinking the 4P’s
•  Segmenting The Market
•  Working on the Value Creation
•  Improving the User Experience
•  Integrating the Marketing Message
•  Social Media Marketing Campaign
•  Final Recommendations
•  References
Rethinking the 4P’s
SOLUTION
Improve
Medical
Knowledge
Improve
Digital Health
Information
Develop Online
Reputation
ACCESS It’s Where The
Patients Are
It’s Where the
Hospitals Are
It’s Where the
Healthcare
Systems Are
VALUE
It Engages w/
Patients and
Peers
It’s Social.
Exposes to
Large
Audiences
It Improves the
Patient-
Physician
Relationship
EDUCATION
It Develops
Useful
Interactions w/
Peers
It Improves
Online Health
Information
It Creates a
Knowledge
Ecosystem
Instead of
PRODUCT
Instead of
PLACE
Instead of
PRICE
Instead of
PROMOTION
Source: Rethinking the 4P’s.pdf, Richard Ettenson, Eduardo Conrado, and Jonathan Knowles
Tailored Website
Content / Front End
Messages
Social Media
Campaign / Ads
Physician Community /
Knowledge Ecosystem
SMS Marketing
(WhatsApp)
SEO
PPC (FB , LinkedIn &
Adwords)
Sales Team Segmented
Message
Customer Service
Integrated Marketing Is Key For Success!
PHYSICIAN
Listen to customers,
their influencers and
other stakeholders
Define how your
organization will
meet or exceed
needs
Communicate a
resonant Promise
Deliver flawlessly on
the Promise
Reinforce the
promise and
deliver in all
communications &
interactions
Improve the user
experience through
dashboard, profile,
Campaign: Creating Unique Hash Tag
#ShareMedCare
Unique hash tag that will enable to create a digital archive of Altibbi’s
online postings throughout social media channels
Medical conversations are happening on Twitter, not Facebook. An
example of this is when we highlighted the #FOAMed movement — Free
Open Access to Medicine Education.
Mention #FOAMed hash tag on our twits to raise awareness about Altibbi
on Twitter medical conversations!
Source: http://www.kevinmd.com/blog/2013/06/medical-conversations-happening-twitter-facebook.html

Physicians Marketing Outreach Strategy_LD

  • 1.
    Altibbi Physicians’ Outreach MarketingStrategy By Daniela Afonso Endeavor Global I Jordan • Babson College F.W. Olin School of Business August 6th, 2013
  • 2.
    Agenda •  Market ResearchStructure •  Market Research Findings •  Market Strategy Analysis •  Creating a Value Proposition •  Rethinking the 4P’s •  Segmenting The Market •  Working on the Value Creation •  Improving the User Experience •  Integrating the Marketing Message •  Social Media Marketing Campaign •  Final Recommendations •  References
  • 3.
    Rethinking the 4P’s SOLUTION Improve Medical Knowledge Improve DigitalHealth Information Develop Online Reputation ACCESS It’s Where The Patients Are It’s Where the Hospitals Are It’s Where the Healthcare Systems Are VALUE It Engages w/ Patients and Peers It’s Social. Exposes to Large Audiences It Improves the Patient- Physician Relationship EDUCATION It Develops Useful Interactions w/ Peers It Improves Online Health Information It Creates a Knowledge Ecosystem Instead of PRODUCT Instead of PLACE Instead of PRICE Instead of PROMOTION Source: Rethinking the 4P’s.pdf, Richard Ettenson, Eduardo Conrado, and Jonathan Knowles
  • 4.
    Tailored Website Content /Front End Messages Social Media Campaign / Ads Physician Community / Knowledge Ecosystem SMS Marketing (WhatsApp) SEO PPC (FB , LinkedIn & Adwords) Sales Team Segmented Message Customer Service Integrated Marketing Is Key For Success! PHYSICIAN Listen to customers, their influencers and other stakeholders Define how your organization will meet or exceed needs Communicate a resonant Promise Deliver flawlessly on the Promise Reinforce the promise and deliver in all communications & interactions Improve the user experience through dashboard, profile,
  • 5.
    Campaign: Creating UniqueHash Tag #ShareMedCare Unique hash tag that will enable to create a digital archive of Altibbi’s online postings throughout social media channels Medical conversations are happening on Twitter, not Facebook. An example of this is when we highlighted the #FOAMed movement — Free Open Access to Medicine Education. Mention #FOAMed hash tag on our twits to raise awareness about Altibbi on Twitter medical conversations! Source: http://www.kevinmd.com/blog/2013/06/medical-conversations-happening-twitter-facebook.html