Example of e-learning design using PowerPoint. Calls to action do not work.

1. Don’t Be Rude
Phone Lessons for Teens

2. Talking on the phone is an important
skill. Click a button to learn more.
1
Making
a call
2
Getting
a call

3. GREET
Say hello and tell the person
you call your first name.
Be sure to speak loud
enough to be heard.
END
Say goodbye and end the
phone call.
SPEAK

4. GREET
“Hello, this is Trey.”
“Can you hear me?”
END
“See you later. Bye.”
SPEAK

5. TEST YOUR SKILLS
Click on the statement that demonstrates how you greet a caller.
“Hi Mom, it’s Trey.”
“Hey!”
“Come pick me up from school.”

6. TEST YOUR SKILLS
Click on the statement that demonstrates how you greet a caller.
“Hey!”
That’s not right. Always tell the
caller who you are.
Try Again

7. TEST YOUR SKILLS
Click on the statement that demonstrates how you greet a caller.
“Come pick me up from school.”
That’s not it. Never start talking
without greeting the caller.
Try Again

8. TEST YOUR SKILLS
Click on the statement that demonstrates how you greet a caller.
“Hi Mom, it’s Trey.”
Good job! Greet the caller and
introduce yourself.
Continue

9. GREET
Say hello to the caller.
Answer the caller. Be sure
you are heard.
END
Say goodbye and end the
phone call.
SPEAK

10. GREET
“Hi Mom. How are you?”
“Yes, I finished the dishes.”
END
“Love you. Bye.”
SPEAK

11. TEST YOUR SKILLS
Click on the response that demonstrates how you might answer
the question: “What do you want for dinner?”
“...”
“Mom, can I play the XBOX?”
“I’d like to eat spaghetti.”

12. TEST YOUR SKILLS
Click on the statement that demonstrates how you greet a caller.
“…”
That’s not right. Always respond
to a caller’s question.
Try Again

13. TEST YOUR SKILLS
Click on the statement that demonstrates how you greet a caller.
“Mom, can I play the XBOX?”
That’s not it. Don’t ignore the
caller to ask your own question.
Try Again

14. TEST YOUR SKILLS
Click on the statement that demonstrates how you greet a caller.
“I’d like to eat spaghetti.”
Good job! Answer the caller
clearly to be heard.
Continue

15. CONGRATS!
You’ve finished your lessons. Use
these skills during your next call.
END