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Papers Past - A Redesign Case Study
- 1. The New PapersPast User experience lessons learned National Digital Forum November 22, 2016 Michael Lascarides National Library of New Zealand @mlascarides
- 2. 130 Newspapers ~3.5 MillionPages ~40 million articles ~3M pageviews/month
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- 4. “WHY ARE YOU DOINGTHIS?!”
- 5. Business drivers: Technical Debt+ Content Workflow
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- 9. Design approach: Thoughtful discussion Prototyping Usertesting Agile development & iteration
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- 13. “Sometimes I start browsingand then search, sometimes I search and then refine by browsing.”
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- 28. A fundamental UXquestion: How do we get more materials to people without #&@king up their current experience?
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- 49. Benefits: Easy to understand Easyfor GA to parse Easy for spiders to traverse Bandwidth savings!
- 50. Google teething: • PageRankslow to build back up after long decline • Getting indexing recipes right
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- 52. Feedback in Beta: 92%Positive
- 53. Feedback in Beta: 92%Positive Feedback immediately after launch: 60% Positive
- 54. Signs point tomore engagement: • 14% more sessions with search • 35% more pages per visit on mobile • 7% more searches
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- 57. Thank You! National DigitalForum November 22, 2016 Michael Lascarides National Library of New Zealand @mlascarides
Editor's Notes
- #2 Hello. I'm Michael, and I'm from the National Library Online team.
- #15 Blank search gets you front pages. We would fall in love with this for a loooooong time.
- #23 Search to side. Flyouts all from same direction.
- #26 Abandoning the months-long front-page experiment. All historical front pages look the same as thumbnails, turns out.
- #30 Approach 1: All the same results.
- #31 Approach 2: Horses for courses.
- #33 “What’s missing?” Search bar. Much remarked by GLAM peeps. Barely a comment from the patrons.
- #35 Mobile-friendly chunkiness.
- #36 Consistent components across formats, very different facets.
- #37 Wasted space.
- #38 Scannable and filterable.
- #39 Wasted space. Most articles long and thin.
- #40 Top of article is same distance from top of page, but much more context above it.
- #41 Painful search by region. Worked ok with 8 papers!
- #42 No “advanced search”. Everything is out front.
- #43 Mobile phone view!
- #44 Only the essentials.
- #58 Hello. I'm Michael, and I'm from the National Library Online team.