Pamela May B. Velasco has over 15 years of experience in accounts payable and billing roles at Accenture. She currently serves as a Team Lead for Accenture's project with BP, where she supervises 15 employees processing invoices for North America. Previously, she held similar supervisory roles on other Accenture projects. Velasco has extensive training experience, having created standard curricula and trained teams of up to 25 employees. She holds an MBA from San Beda College and a Bachelor's degree in Economics.

1. Pamela May B. Velasco, MBA.
Address: 10 Malihim St. Sikatuna Vill. Quezon City
Contact No.: +639178067439; +639178067439; (02) 922-2514
Email Address: pamela.may.b.velasco@accenture.com; p6_pam03@yahoo.com
Experience Team Lead – Accounts Payable – Accenture, Inc. – Project BP (Mariner)
– British Petroleum (Oil Field Service)
February 01, 2013 – present
 Responsible for a specific area of deliverables for North America.
 Supervises the activities performed by the Invoice Processing and Indexing Teams
composed of 15 people.
Bangalore Transition Trainee – Accenture Inc. – Project BP (Mariner) –
British Petroleum (Oil Field Service)
February 28, 2013 – March 30, 2013
Team Lead – Accounts Payable – Accenture, Inc. – Project Matterhorn –
Panalpina Forwarding & Logistics (Logistics)
September 19, 2011 – January 31, 2013
 Responsible for a specific area of deliverables for Germany, Luxembourg and Poland.
 Assist the AP Lead in supervising the activities performed by the Invoice Processing
Team composed of 20 FTEs.
Team Lead – Accounts Payable – Accenture, Inc. – Project FASST –
Baker Hughes Incorporated (Oil Field Service)
July 01, 2010 – September 18, 2011
 Responsible for a specific area of deliverables for specific geography AMEA for
Invoice Processing of about 15 people.
Team Lead – Accenture, Inc. – Project Denali – Cigna Healthcare

2. (Medical Insurance)
June 06, 2009 – June 31, 2010
 Responsible for a specific area of deliverables for Accounts Receivable – Billing
Analysts Team composed of 25 FTEs.
Chennai Transition Trainer – Accenture Inc. – Project Denali – Cigna
Healthcare (Medical Insurance)
February 25, 2009 – May 24, 2009
Process Trainer – Billing Installation Team
 Created a standard curriculum for the training in preparation for the dual site plan for
the project.
 Acts as the main trainer for the Billing Installation Team.
 Provide lectures and hands on training to a group of 12 processors and 1 Team Lead
for the billing process.
 Acted as a Quality Auditor for the Chennai Team for Billing Installation Process.
Team Lead – Accenture, Inc. – Project Denali – Cigna Healthcare
(Medical Insurance)
February 01, 2007 – June 05, 2009
 Responsible for a specific area of deliverables for Accounts Receivable – Billing
Installation Analysts Team composed of 20 FTEs.
Billing Installation Analyst (BIA) – Accenture, Inc.
May 3, 2005 – January 31, 2007
 Responsible for the completion of each account from the first stage of rate loading to
the final setup of the bill prior to its release.
 Processing special requests related to the billing of the clients.
 Responsible in addressing all issues that may affect the accuracy of the client’s
monthly billing.

3.  Reviewing invoices prior to its print date.
 Preparing resyncs and admin adjustments as requested by the onshore matrix
partners.
 Updating VISTA checklist actions once the task is completed.
 Managing the email of other VBIAs using the delegate function of the email during his
or her absence on the production floor.
 Resolves Discrepancy Action Report (DAR) Error Messages.
BIA – Team Captain
October 2005 – February 2006
June 2006 - Present
 Assists in load balancing the transactions amongst fellow VBIAs.
 Providing assistance in training new hires on the BIA processes.
 Preparing the Daily Status report prior to the final review of the Team Lead.
 Consolidating the individual tracking tool of the VBIAs.
 Assists the Team Lead in production calls.
 Helping Team Lead in answering escalations and inquiries on the status of certain
accounts.
 In charge of filing sunrise tickets when system application problems arises.
Education San Beda College, Mendiola, Manila
June 2011 – June 2014
 Graduate School of Business, Masters in Business Administration
University of Santo Tomas, España, Manila
June 2001 – March 2005
 Bachelor of Science, College of Commerce and Accountancy Major in Economics
University of Santo Tomas, España, Manila
June 1997 – March 2001
 High School
St. Mary’s College, Quezon City
June 1991 – March 1997

4.  Elementary
Personal Data  Born on April 03, 1984 in Quezon City, Philippines
 Proficient in English, Filipino and Ilocano
 Knowledgeable in SAP
 Knowledgeable in various Microsoft Applications and PhStat.
References Ramon U. Guilas
Service Delivery Ops Senior Manager – Accenture, Inc.
 Contact #: 09175809015
Mischelle V. Mateo
Service Delivery Ops Manager – Accenture, Inc.
 Contact #: 09178790825
Anne Perez-Silvestre
Financial Account Advisory Associate Manager – Accenture, Inc.
 Contact #: 09178790329