The document contains emails praising an employee named Boitumelo at Seabourne for her excellent customer service. Silvia from HPE expresses her gratitude for Boitumelo's willingness, cooperation, accuracy, and politeness when handling calls and requests. Muhammad from HPE echoes these sentiments and thanks Boitumelo for the awesome service she provides. He acknowledges that while they may not express thanks often due to working in a high-stress environment, they appreciate her work.
1. From: Kirova,Silvia
Sent: Wednesday,May11, 2016 10:22 AM
To: Sibda,Muhammad<muhammad.sibda@hpe.com>
Cc: Ivanov,Grigor(SeniorAgentMEMA Dispatch) <grigori@hpe.com>
Subject:Outstandingmember
Hello Muhammad,
I would like to express my gratitude and appreciation of what Boitumelo from Seabourne does every time I
speak with her.
I have never experienced misunderstanding, but the opposite.She is always willing to endure, cooperative and
beneficial!
Very responsive to emails and accurate with information requested – no extra time spent of hesitation on the
phone and
really, really polite! Her attitude is an exemplary.
I am more than pleased to work with her!
Thank you for considering your time,
Silvi
Kind regards,
Silvia Kirova
Agent I, MEMA Dispatch
Mema.English.Dispatch@hpe.com
RSA: +27 214273241
AFRICA: +44 1793 794 412
ME: +44 203 564 6397 or
+44 207 949 0454 (direct)
Hi SilviaandMuhammad,
Many thanksfor the recognitionhere,itisgreatlyappreciated.
Boitumelo:Well done,we are reallyproudof whatyouare doingandachieving!
2. KindRegards,
Ezelle Harris
+27 11 396 1900
+27 11 396 1217
From: Sibda,Muhammad[mailto:muhammad.sibda@hpe.com]
Sent: 11 May 2016 10:30
To: boitumelomatshogo<boitumelo.matshogo@seabourne.co.za>
Cc: garry.harris@seabourne.co.za;EzelleHarris<ezelle.harris@seabourne.co.za>;'ZeldaHeunes'
<zelda.heunes@seabourne.co.za>;'william.rittmann'<william.rittmann@seabourne.co.za>;Ivanov,
Grigor (SeniorAgentMEMA Dispatch) <grigori@hpe.com>;Kirova,Silvia<kirova@hpe.com>
Subject:FW: Outstandingmember
Hi Boitumelo,
From myside,Iecho the sentimentsmade bySylviabelow.
We workina veryhighstressenvironmentandwe are sometimesveryquickincomplainingabouta
missbut I am gladthat eveninthischallengingenvironmentgreatworkisnotoverlooked.
Thank youfor the awesome serviceyourprovide.We maynotsaythanksall the time,butwe are
aware of it.
Keepupthe good work,share some of the magic withWilliam, Ithinkhe needsit:P
________________________________________________________________
Muhammad Sibda
MEMA GSD SC – Centralized Logistics Management Team
Country Logistics Manager South Africa & Vendor Account Manager (VAM) South Africa
GSD Supply Chain, MEMA
muhammad.sibda@hpe.com
+27 11 013 3248 Lync Office Number
+27 72 607 5427 Mobile
12 Autumn Road,
Rivonia.
Sandton.
South Africa
hpe.com