The document discusses several models of communication:
- Aristotle's model focuses on the speaker, speech, audience, and effect.
- Shannon-Weaver's model emphasizes encoding and decoding messages sent through a channel with potential noise.
- Schramm's model highlights that both the sender and receiver take turns as encoder and decoder.
- Berlo's model, also known as the SMCR model, examines communication elements like source, message, channel, receiver, and cultural factors.
It then lists eight strategies to avoid communication breakdown: 1) listen, 2) don't interrupt, 3) eliminate distractions, 4) show interest, 5) ask questions, 6) pay attention to non-verbal cues