How to design effective messages for enterprise apps users with Oracle ADF & Fusion UX design patterns. By Ultan O'Broin (@ultan) for Oracle UX Direct. More at: http://www.oracle.com/webfolder/ux/applications/UXDirect/index.html
Drona - A Mobile Authoring Tool from Deltecs InfoTechAkash Shah
Drona is a complete 360 degrees learning & training solution.
Drona enables,
1. Organization authorities to author mobile learning or desktop learning application on their infrastructure using Drona – Authoring
2. Distribute the applications on web or Bluecasting(for mobile apps)
3. Employees to appear for a test/assessments on their Mobile phones or desktops/PCs(within or outside the organization premises)
4. Organization authorities to track and analyze performances on Drona - Backend.
If this interests you, do get in touch at akash{dot}shah{at}deltecs{dot}com for demo or more info.
Beelders Using Vision And Voice To Create A Multimodal Interface For Microsof...Kalle
There has recently been a call to move away from the standard WIMP type of interfaces and give users access to more intuitive
interaction techniques. Therefore, it in order to test the usability of a multimodal interface in Word 2007, the most popular word processor, the additional modalities of eye gaze and speech recognition were added within Word 2007 as interaction techniques.
This paper discusses the developed application and the way in which the interaction techniques are included within the
well-established environment of Word 2007. The additional interaction techniques are fully customizable and can be used in
isolation or in combination. Eye gaze can be used with dwell time, look and shoot or blinking and speech recognition can be
used for dictation and verbal commands for both formatting purposes and navigation through a document. Additionally, the
look and shoot method can also be combined with a verbal command to facilitate a completely hands-free interaction. Magnification of the interface is also provided to improve accuracy and multiple onscreen keyboards are provided to provide hands free typing capabilities.
The document discusses a new release of talent acquisition software from MrTed that aims to provide a truly personalized user experience. It does this by combining cloud computing, independent graphical user interfaces, modular applications, and an in-depth understanding of recruitment needs. Key features include allowing users to customize their workspace and navigation menus, access portable task-specific apps, and connect the system to other tools through plug-and-play integration. The goal is to make enterprise talent software more user-oriented and configurable compared to previous rigid systems.
The document discusses various types of application software, including business software like word processing, spreadsheet, database, and presentation software. It also covers graphics and multimedia software, software for home and personal use, web applications, communications software, and learning tools for application software. Specific examples are provided and figures illustrate features and uses of different application programs.
The document provides an overview of objectives for Chapter 3 of Discovering Computers 2012, which includes summarizing different types of application software such as business software, graphics and multimedia software, software for home/personal/educational use, and software for communications. It also discusses learning tools available for application software, including online help, web-based help, and web-based training.
Mobile Training (M-Training) for corporates from Deltecs InfotechAkash Shah
Deltecs InfoTech strongly believes that M-training can be a huge value add and a cost effective training solution for a any corporate having huge-distributed workforce.
All kinds of training materials,
-Mobile assessments
-PPTs
-Sales Training
-Product Training
-Audio/Video traning
can be provided on employee's mobile phones.
Deltecs Infotech is the first and only company providing an integrated authoring tool (Mobile learning and desktop learning) a, which enables test/assessment authoring for mobile as well as desktop.
Do get in touch at akash.shah@deltecs.com or visit www.deltecs.com for more information.
This document proposes a new software upgrade pattern called "Half-Push/Half-Polling" that combines aspects of push-based and polling-based upgrades. It aims to address limitations of each approach. The pattern involves a server (pusher) scheduling upgrade times for clients (pollers) to request upgrades, avoiding simultaneous polling. This reduces server load while ensuring offline clients can still upgrade later through polling. The document outlines the pattern structure, dynamics, implementation considerations and provides examples of how it could be applied to upgrade different device types in an office automation system.
Java provides strong security features that are built into its design and well-suited for distributed computing. Its security model uses sandboxes, class loaders, bytecode verification, and security managers to prevent untrusted applications from accessing system resources. Java also supports protected domains that extend security through flexible user-defined permissions for applications. Effective security requires ongoing diligence through techniques, training, and adapting to new threats.
Drona - A Mobile Authoring Tool from Deltecs InfoTechAkash Shah
Drona is a complete 360 degrees learning & training solution.
Drona enables,
1. Organization authorities to author mobile learning or desktop learning application on their infrastructure using Drona – Authoring
2. Distribute the applications on web or Bluecasting(for mobile apps)
3. Employees to appear for a test/assessments on their Mobile phones or desktops/PCs(within or outside the organization premises)
4. Organization authorities to track and analyze performances on Drona - Backend.
If this interests you, do get in touch at akash{dot}shah{at}deltecs{dot}com for demo or more info.
Beelders Using Vision And Voice To Create A Multimodal Interface For Microsof...Kalle
There has recently been a call to move away from the standard WIMP type of interfaces and give users access to more intuitive
interaction techniques. Therefore, it in order to test the usability of a multimodal interface in Word 2007, the most popular word processor, the additional modalities of eye gaze and speech recognition were added within Word 2007 as interaction techniques.
This paper discusses the developed application and the way in which the interaction techniques are included within the
well-established environment of Word 2007. The additional interaction techniques are fully customizable and can be used in
isolation or in combination. Eye gaze can be used with dwell time, look and shoot or blinking and speech recognition can be
used for dictation and verbal commands for both formatting purposes and navigation through a document. Additionally, the
look and shoot method can also be combined with a verbal command to facilitate a completely hands-free interaction. Magnification of the interface is also provided to improve accuracy and multiple onscreen keyboards are provided to provide hands free typing capabilities.
The document discusses a new release of talent acquisition software from MrTed that aims to provide a truly personalized user experience. It does this by combining cloud computing, independent graphical user interfaces, modular applications, and an in-depth understanding of recruitment needs. Key features include allowing users to customize their workspace and navigation menus, access portable task-specific apps, and connect the system to other tools through plug-and-play integration. The goal is to make enterprise talent software more user-oriented and configurable compared to previous rigid systems.
The document discusses various types of application software, including business software like word processing, spreadsheet, database, and presentation software. It also covers graphics and multimedia software, software for home and personal use, web applications, communications software, and learning tools for application software. Specific examples are provided and figures illustrate features and uses of different application programs.
The document provides an overview of objectives for Chapter 3 of Discovering Computers 2012, which includes summarizing different types of application software such as business software, graphics and multimedia software, software for home/personal/educational use, and software for communications. It also discusses learning tools available for application software, including online help, web-based help, and web-based training.
Mobile Training (M-Training) for corporates from Deltecs InfotechAkash Shah
Deltecs InfoTech strongly believes that M-training can be a huge value add and a cost effective training solution for a any corporate having huge-distributed workforce.
All kinds of training materials,
-Mobile assessments
-PPTs
-Sales Training
-Product Training
-Audio/Video traning
can be provided on employee's mobile phones.
Deltecs Infotech is the first and only company providing an integrated authoring tool (Mobile learning and desktop learning) a, which enables test/assessment authoring for mobile as well as desktop.
Do get in touch at akash.shah@deltecs.com or visit www.deltecs.com for more information.
This document proposes a new software upgrade pattern called "Half-Push/Half-Polling" that combines aspects of push-based and polling-based upgrades. It aims to address limitations of each approach. The pattern involves a server (pusher) scheduling upgrade times for clients (pollers) to request upgrades, avoiding simultaneous polling. This reduces server load while ensuring offline clients can still upgrade later through polling. The document outlines the pattern structure, dynamics, implementation considerations and provides examples of how it could be applied to upgrade different device types in an office automation system.
Java provides strong security features that are built into its design and well-suited for distributed computing. Its security model uses sandboxes, class loaders, bytecode verification, and security managers to prevent untrusted applications from accessing system resources. Java also supports protected domains that extend security through flexible user-defined permissions for applications. Effective security requires ongoing diligence through techniques, training, and adapting to new threats.
ER Publication,
IJETR, IJMCTR,
Journals,
International Journals,
High Impact Journals,
Monthly Journal,
Good quality Journals,
Research,
Research Papers,
Research Article,
Free Journals, Open access Journals,
erpublication.org,
Engineering Journal,
Science Journals,
Engineering Research Publication
Best International Journals, High Impact Journals,
International Journal of Engineering & Technical Research
ISSN : 2321-0869 (O) 2454-4698 (P)
www.erpublication.org
Role of an Architect in Software Usability Engineeringthinakes
The document discusses the role of a software architect in software usability engineering. It states that the architect must understand users, domains, usability tactics and technologies to achieve usability goals. The architect bridges the gap between usability and development teams to ensure software is usable for end users. The architect is responsible for requirements, design, development and testing to influence the usability of the final product.
The document provides an overview of design process and factors that affect user experience in interface design. It discusses various principles and heuristics to support usability, including learnability, flexibility, and robustness. The document outlines principles that affect these factors, such as predictability, consistency and dialog initiative. It also discusses guidelines for improving usability through user testing and iterative design. The document emphasizes the importance of usability and provides several heuristics and guidelines to measure and improve usability in interface design.
The document discusses various topics related to user experience, including defining user experience, modeling users, evaluating usability, and visual design guidelines. It explains that user experience is made up of dependent layers including the surface, skeleton, structure, scope, and strategy. Methods for understanding users such as personas, profiles, and scenarios are presented. The importance of usability testing to evaluate a product is emphasized.
This document discusses various concepts related to visual programming and event-driven programming in .NET. It covers the differences between procedural and event-driven programming, how events and event handlers work, and principles of software design like user interface design and goal-directed design processes. It also discusses implementation models, mental models, visual interface design including visual patterns, affordances, modes, dialog boxes, and file systems.
The document discusses software testing and its importance in software engineering. It notes that software testing is used to examine software quality and ensure it meets desired outputs. While there are several testing methods, efficiently testing complex software requires a thorough investigation process rather than just following a procedure or method. Testing complex software always poses challenges for testers, such as what the best testing strategy should be. Selecting an appropriate strategy is an important decision.
Software design is the process of planning the structure and interfaces of a software program to ensure it functions properly and meets requirements. It includes architectural design to break the program into components and detailed design to break components into classes and interfaces. Software design patterns provide reusable solutions to common problems in design. The most important patterns include adapter, factory method, state, builder, strategy, observer, and singleton. The software design process involves research, prototyping, development, testing, and maintenance.
The document discusses user interface design. It outlines some typical design errors like lack of consistency and provides golden rules for interface design such as placing the user in control, reducing the user's memory load, and making the interface consistent. It also discusses user interface design models, analysis, and the design process which involves understanding users, tasks, content, and the environment to develop the interface.
Top 10 jakob nielsen’s phenomenal rules of uiux design for 2022Cogniter Technologies
Do you want to build a stunning graphic design portfolio? Cogniter Technologies can meet your needs by creating an eye-catchy graphic design portfolio for you. We have skilled designers who are well-versed in presenting your experiences, best work, and case studies in a creative manner.
SCube is an offshore mobile app development company that offers services like mobile app development, design, testing, and analytics to global clients. They have a team of developers, designers, and testers who use agile methodologies and a user-centered approach. Their process includes strategy, design, development, testing, and analytics. They aim to deliver high-quality native, hybrid, and cross-platform apps.
SCube is an offshore mobile application development company that offers services for creating high-quality, enterprise-level mobile apps. They have a strong team of developers, designers, and testers who use proven methodologies to deliver customizable native, hybrid, and cross-platform apps. SCube focuses on delivering customized mobile solutions that meet clients' strategic needs and provide the best user experience.
This document provides summaries of several guidelines and methods for human-computer interaction (HCI). It discusses Shneiderman's Eight Golden Rules for designing user interfaces, Norman's seven principles of interaction design, Norman's model of the interaction process, Nielsen's ten usability heuristics, contextual inquiry for understanding user needs, and cognitive walkthrough for evaluating design. The summaries focus on key principles for making interfaces easy to use, learn, and remember through consistency, feedback, affordances, mapping to real world concepts, error prevention, and minimizing memory load.
The document discusses the importance of usability in web design. It defines usability as the extent to which a product is effective, efficient, and satisfying to use for its intended users. The goal of usability testing is to better understand how real users interact with a product and improve it based on those results. Usability principles include keeping the user informed, using familiar language, preventing errors, making objects and actions visible, and providing help and documentation.
Mohd Imran has 3 years of experience designing and developing business applications using client server technologies and web technologies like PHP, MySQL, Java Script. He has expertise in application development, documentation, testing, and possesses strong communication skills.
Insight into Application Design & Oracle Fusion Zabisco Digital
The document discusses key areas of application architecture including navigation, page layout, functionality, on-screen feedback, calls to action, and iconography. It emphasizes designing navigation that adapts to the screen and situation, simplifying complex options while still including all functionality, and using techniques like drop downs and drag and drop to enhance usability. Feedback and clear calls to action are important to guide users. Icons can make applications more visually appealing when used with text labels.
AN APPROACH TO IMPROVEMENT THE USABILITY IN SOFTWARE PRODUCTSijseajournal
One of the significantaspects of software quality is usability. It is one of the characteristics that judge by
the success or failure of software applications. The most important risk facing the software applications is
usability which may lead to the existence of a gap between users and systems. This may lead to system
failure because of Poor design. This is due to the design is not based on the desires and requirements of the
customer. To overcome these problems, this paper proposed an approach to improve usability of software
applications to meet the needs of the customer and interacts with the user easily with an efficient and
effective manner.The proposed approach is based prototyping technique due to itssimplicity and it does not
require additional costs to elicit precise and complete requirement and design.
Computer software controls everything a computer does and comes in two categories: system software and application software. System software includes operating systems, program translators, and utility programs. Application software allows users to perform specific tasks like word processing, accounting, and games. When selecting application software, organizations should evaluate requirements, identify vendors, evaluate alternatives, purchase licenses, install packages, and customize if needed.
It's Better To Have a Permanent Income Than to Be Fascinating: Killer Feature...Ultan O'Broin
Presented at Product Camp Dublin 2018. Presentation on picking the right thing to design, right. The Jobs To Be Done framework trumps UX profiles and personas. Keeping it simple, wire-framing best practices, and Lean Startup methodologies included!
Context is King: Smart User Experiences and the World of WorkUltan O'Broin
A Localization World presentation from Dublin 2016. Smart user experiences in the world of work: What are they? Why are they important? The role of context, machine learning, artificial intelligence and NLP is shaping tour world and the translation industry and the lives of the people who work in it.
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Similar to How to Design Effective Messages for Oracle Enterprise Applications
ER Publication,
IJETR, IJMCTR,
Journals,
International Journals,
High Impact Journals,
Monthly Journal,
Good quality Journals,
Research,
Research Papers,
Research Article,
Free Journals, Open access Journals,
erpublication.org,
Engineering Journal,
Science Journals,
Engineering Research Publication
Best International Journals, High Impact Journals,
International Journal of Engineering & Technical Research
ISSN : 2321-0869 (O) 2454-4698 (P)
www.erpublication.org
Role of an Architect in Software Usability Engineeringthinakes
The document discusses the role of a software architect in software usability engineering. It states that the architect must understand users, domains, usability tactics and technologies to achieve usability goals. The architect bridges the gap between usability and development teams to ensure software is usable for end users. The architect is responsible for requirements, design, development and testing to influence the usability of the final product.
The document provides an overview of design process and factors that affect user experience in interface design. It discusses various principles and heuristics to support usability, including learnability, flexibility, and robustness. The document outlines principles that affect these factors, such as predictability, consistency and dialog initiative. It also discusses guidelines for improving usability through user testing and iterative design. The document emphasizes the importance of usability and provides several heuristics and guidelines to measure and improve usability in interface design.
The document discusses various topics related to user experience, including defining user experience, modeling users, evaluating usability, and visual design guidelines. It explains that user experience is made up of dependent layers including the surface, skeleton, structure, scope, and strategy. Methods for understanding users such as personas, profiles, and scenarios are presented. The importance of usability testing to evaluate a product is emphasized.
This document discusses various concepts related to visual programming and event-driven programming in .NET. It covers the differences between procedural and event-driven programming, how events and event handlers work, and principles of software design like user interface design and goal-directed design processes. It also discusses implementation models, mental models, visual interface design including visual patterns, affordances, modes, dialog boxes, and file systems.
The document discusses software testing and its importance in software engineering. It notes that software testing is used to examine software quality and ensure it meets desired outputs. While there are several testing methods, efficiently testing complex software requires a thorough investigation process rather than just following a procedure or method. Testing complex software always poses challenges for testers, such as what the best testing strategy should be. Selecting an appropriate strategy is an important decision.
Software design is the process of planning the structure and interfaces of a software program to ensure it functions properly and meets requirements. It includes architectural design to break the program into components and detailed design to break components into classes and interfaces. Software design patterns provide reusable solutions to common problems in design. The most important patterns include adapter, factory method, state, builder, strategy, observer, and singleton. The software design process involves research, prototyping, development, testing, and maintenance.
The document discusses user interface design. It outlines some typical design errors like lack of consistency and provides golden rules for interface design such as placing the user in control, reducing the user's memory load, and making the interface consistent. It also discusses user interface design models, analysis, and the design process which involves understanding users, tasks, content, and the environment to develop the interface.
Top 10 jakob nielsen’s phenomenal rules of uiux design for 2022Cogniter Technologies
Do you want to build a stunning graphic design portfolio? Cogniter Technologies can meet your needs by creating an eye-catchy graphic design portfolio for you. We have skilled designers who are well-versed in presenting your experiences, best work, and case studies in a creative manner.
SCube is an offshore mobile app development company that offers services like mobile app development, design, testing, and analytics to global clients. They have a team of developers, designers, and testers who use agile methodologies and a user-centered approach. Their process includes strategy, design, development, testing, and analytics. They aim to deliver high-quality native, hybrid, and cross-platform apps.
SCube is an offshore mobile application development company that offers services for creating high-quality, enterprise-level mobile apps. They have a strong team of developers, designers, and testers who use proven methodologies to deliver customizable native, hybrid, and cross-platform apps. SCube focuses on delivering customized mobile solutions that meet clients' strategic needs and provide the best user experience.
This document provides summaries of several guidelines and methods for human-computer interaction (HCI). It discusses Shneiderman's Eight Golden Rules for designing user interfaces, Norman's seven principles of interaction design, Norman's model of the interaction process, Nielsen's ten usability heuristics, contextual inquiry for understanding user needs, and cognitive walkthrough for evaluating design. The summaries focus on key principles for making interfaces easy to use, learn, and remember through consistency, feedback, affordances, mapping to real world concepts, error prevention, and minimizing memory load.
The document discusses the importance of usability in web design. It defines usability as the extent to which a product is effective, efficient, and satisfying to use for its intended users. The goal of usability testing is to better understand how real users interact with a product and improve it based on those results. Usability principles include keeping the user informed, using familiar language, preventing errors, making objects and actions visible, and providing help and documentation.
Mohd Imran has 3 years of experience designing and developing business applications using client server technologies and web technologies like PHP, MySQL, Java Script. He has expertise in application development, documentation, testing, and possesses strong communication skills.
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The document discusses key areas of application architecture including navigation, page layout, functionality, on-screen feedback, calls to action, and iconography. It emphasizes designing navigation that adapts to the screen and situation, simplifying complex options while still including all functionality, and using techniques like drop downs and drag and drop to enhance usability. Feedback and clear calls to action are important to guide users. Icons can make applications more visually appealing when used with text labels.
AN APPROACH TO IMPROVEMENT THE USABILITY IN SOFTWARE PRODUCTSijseajournal
One of the significantaspects of software quality is usability. It is one of the characteristics that judge by
the success or failure of software applications. The most important risk facing the software applications is
usability which may lead to the existence of a gap between users and systems. This may lead to system
failure because of Poor design. This is due to the design is not based on the desires and requirements of the
customer. To overcome these problems, this paper proposed an approach to improve usability of software
applications to meet the needs of the customer and interacts with the user easily with an efficient and
effective manner.The proposed approach is based prototyping technique due to itssimplicity and it does not
require additional costs to elicit precise and complete requirement and design.
Computer software controls everything a computer does and comes in two categories: system software and application software. System software includes operating systems, program translators, and utility programs. Application software allows users to perform specific tasks like word processing, accounting, and games. When selecting application software, organizations should evaluate requirements, identify vendors, evaluate alternatives, purchase licenses, install packages, and customize if needed.
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These topics will be covered
- Reducing license cost by finding and fixing misconfigurations and superfluous accounts
- How do CCB and CCX licenses really work?
- Understanding the DLAU tool and how to best utilize it
- Tips for common problem areas, like team mailboxes, functional/test users, etc
- Practical examples and best practices to implement right away
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UiPath Test Automation using UiPath Test Suite series, part 6DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 6. In this session, we will cover Test Automation with generative AI and Open AI.
UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
Throughout the session, participants will discover how this synergy empowers testers to automate repetitive tasks, enhance testing accuracy, and expedite the software testing life cycle. Topics covered include the seamless integration process, practical use cases, and the benefits of harnessing AI-driven automation for UiPath testing initiatives. By attending this webinar, testers, and automation professionals can gain valuable insights into harnessing the power of AI to optimize their test automation workflows within the UiPath ecosystem, ultimately driving efficiency and quality in software development processes.
What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
Topics covered:
What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
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How to Design Effective Messages for Oracle Enterprise Applications
1. User Experience Direct
(UX Direct)
FAQ: How to create Effective Messages
Disclaimer
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be
incorporated into any contract. It is not a commitment to deliver any material, code, functionality, or service and should not be relied
upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s
products remains at the sole discretion of Oracle. This document contains preliminary images.
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2. FAQ: How to create Effective Messages
User Experience Direct (UX Direct) is an Oracle Applications User Experience (UX) program that provides user experience
expertise to Oracle customers and partners for their implementations, customizations, and use of Oracle enterprise applications.
The goal of this program is to enhance end user experiences during and after customer implementations and to improve user
adoption of Oracle’s enterprise applications.
Overview 1. Are messages designed according to user-centered
design principles?
High quality software applications smooth the flow of work for Ensure that messages are created as part of a user-centered
end users by displaying well-timed messages in plain design (UCD) process. Study how users work and what they
language. For example: need to know when the application reacts to their input.
Never write a message as a workaround for poor design and
usability. For example, if a user is likely to make a mistake
when entering data or to navigate to the wrong place before
saving data, it’s best to revisit the design.
Show messages within the context of the task being performed
and integrate them with the rest of the user experience. Layer
messages with other assistance available in the user interface,
such as tool tips, instructional text, or pop-ups.
2. Have you categorized your messages and been
consistent in their appearance?
Messages help users to feel in control of their applications by
Categorize your messages by type and apply the visual
providing feedback about what they have just done and what
experience, such as icons and headings, consistently to each
the applications are doing in response. Messages help
type.
minimize errors, display warnings, and, when errors do occur,
inform users about what has happened and how to fix the Users should be able to distinguish between message types and
problems or obtain help. priorities by their appearance, especially when messages
appear together. For example:
Effective messages are needed not only in the core application
that an organization purchases, but also in any software that
the organization adds to the application to configure and
customize it.
The questions and answers in this guide help software
designers who are implementing Oracle applications to Use these message categories:
understand the different message types and how to use them
Error: Tell users about incorrect data or formats when they
effectively to help optimize applications for task completion
complete a field, leave a page without saving, or perform other
and productivity.
actions that need validation. Explain how to correct the errors.
Error messages should also appear when the application
encounters serious problems that users cannot resolve
themselves.
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3. Warning: Tell users about important consequences that will mind, using server-side validation at the end of tasks or page
occur immediately or in the future when they perform an completion, rather than for individual fields, so that
action. Warning messages also prompt users to make important productivity is maximized.
decisions about irreversible actions before proceeding.
Make sure that business analysts, designers, and developers
Information: Tell users about changes on the page or in the collaborate on the design and implementation of validation
application. rules and the associated messages types.
Processing: Tell users when actions or requests are in 4. Have you written clear, actionable message text for the
progress, especially when there is a delay in the application’s user?
response. Write a concise message that tells users about the cause of the
Confirmation: Tell users when actions or requests are problem and how to fix it or that tells users clearly how the
complete. application is performing.
3. Do you understand what validation rules are being used Use terminology that matches the rest of the user interface, and
for the messages and when they are being applied? ensure that the language is suitable for the person likely to see
the message.
Understand how the application validates data and actions and
apply the type of message accordingly. Consider the following If end users will see the message, use simple, non-technical
scenarios: terms and language.
The application validates data entered by the user or another If technical or functional users will see the message, disclose
process. A problem may arise, for example, when saving a technology stack details using appropriate terms and language.
page with missing data, completing a page with incorrect data,
Never blame or accuse users of doing something wrong, or
navigating from one page to another without saving, and so on.
Show error or warning messages in response. frighten them with uppercase words and exclamation marks
(such as “DANGER” or “ERROR!”), knowledge-based
The application validates the creation or update of a business numbers, technology stack details, and so on.
object or a page. Use information messages when users should
If a developer writes the message text, have it reviewed by a
know about these changes.
writer, representative user, or help-desk member before
When the application validates that an action or request is in implementing it.
progress, use processing messages.
5. Have you integrated messages with your help desk?
When the application validates that an action is complete, use Messages are frontline help-desk support, too. When users
confirmation messages. cannot fix errors themselves—for example, a serious
To help users complete tasks, explore what validation the application error—then integrate the message into your help-
technology stack provides by default. For example, the Oracle desk policies.
Application Developer Framework (ADF) provides client-side Capture as much error information as possible automatically
components that automatically validate data entered in editable for users, and route it to the help desk for the user. For
fields or converts data to the correct format. These components example, raise alerts and create diagnostic logs in the
have their own messages. background.
Other client-side validation and more complex server-side Never tell users to “contact your system administrator.”
validation of business rules, for example, require development. Instead, write message text telling users that the help desk has
Remember that server-side validation is generally slower than been contacted, quote an incident number, and tell users what
client-side validation. Design accordingly with the user in to do next. For example:
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4. When deciding whether to show messages inline (that is, on
the page itself) or in dialog boxes, consider the type of task
that the user is working on, the frequency of the error, and the
seriousness of the error.
Show messages about routine tasks that may occur frequently
inline to minimize disruption. For example:
Customize your messages with additional support information
or policies. Make sure that users have been trained about what
Show informational messages that require no immediate action
support they can expect, too.
inline. For example:
Append unique message numbers to the message text so that
technical users can quickly look up errors and warnings in
knowledge bases or support forums, or search for solutions on
the web. Do not disclose such numbers to end users—they do
Show messages about infrequently occurring, page-level
not find them useful and may even find them intimidating.
actions, or serious issues and consequences in dialog boxes so
6. Have you applied message usability best practices? that users do not miss them. For example:
Use researched and established guidelines to determine when
and how messages should appear to users.
Messages must appear close to the location of issues so that
users can quickly correct errors and continue their tasks. Show
messages using visual clues, such as icons, colored borders,
and headings. For example:
Show messages about navigating between pages, processes
under way, and warnings with questions that require user
responses in dialog boxes. For example:
For heads-down tasks, show all messages together in a list
after the task has completed. This list does not interrupt
productivity; instead, this list enables users to address issues Include a message in a modal dialog box to prevent users from
together on the page. For example: interacting with a page until the message is resolved (for
example, during a process that is running, when a response to a
warning is needed, or when a serious error occurs). For
example:
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5. To enable users to continue seamlessly to their next actions,
consider using action buttons to confirm message dialog boxes.
7. Have you anticipated the importance of back-end
messages too?
Back-end messages, such as error, warning, and information
messages are also created by applications. These messages are
intended for technical users or the help desk and usually appear
Most messages that users see are related to errors, but do not or are printed in text-based log files. For example:
forget the powerful user experience benefits of using other
types of messages in these ways:
Use warning messages to ask users to confirm their actions
before proceeding. Use clearly labeled actionable buttons,
rather than Yes or No buttons. For example:
For these messages:
Apply basic text formatting for headers and lists, structuring
the output so that it is more readable.
Use appropriate technical language with precise details for
diagnosing and fixing issues.
Write concisely, eliminating unnecessary words. Log files can
Use warning messages to let users know about the downstream
be long, can contain many details, and are frequently read
consequences of their actions.
online. Write the text so that readers can scan the contents and
Use informational messages when details on a page are pick out key information quickly.
updated or when the page status changes—becoming read-
Make sure that the file can also be read when printed.
only, for example.
When no visual indicators are available or sufficient, use User Experience Benefits from Messages
confirmation messages to confirm for users that their actions
have been completed as intended. For example, if a user is Following a UCD process that includes user experience best
deleting a large number of objects, confirm the number of practices for messages means that the application
deleted objects; or, if the user is submitting an expense report, communicates with users in an accurate, friendly, contextual
confirm that the report has actually been submitted. Users way, maximizing task completion and productivity.
prefer more rather than fewer confirmations. For example: Consider messages as a hidden window into the level of
excellence of your user experience. When you create messages
that reflect how your users work, telling them what they need
to do to complete their tasks quickly, communicating with
them about an application’s behavior, and enabling the help
Use confirmation messages at the end of lengthy processes so desk to respond to issues effectively, users will have
that users can confirm that they understand the process status. confidence in the quality of the rest of the user experience
Do not allow processing message dialogs to close without design and implementation.
confirmation because users may be away from their computers
For more information about making messages and user
when the messages appear.
assistance part of your user experience, visit the
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