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Operationalzing ThousandEyes in your Organization.pptx
- 1. 1 Operationalizing ThousandEyes in yourOrganization Mary Gonzales ThousandEyes Sales Specialist Spring 2023
- 2. The ThousandEyes platform providesa Role-Based Access Control (RBAC) model for user and user group management. Account groups are assigned to users . Users can be assigned to one of three built-in roles or a custom role. SLIDES 3-9 ThousandEyes dashboards are a way to see customized live views of your test data, or Internet Insights collective intelligence. Dashboards are composed of widgets including maps, tables, bar and pie charts, and various other types of visual charting. SLIDES 10-12 SHARE ACROSS FUNCTIONS Whether running a network operations center or a service status page, you may wish to embed a Dashboards widget on an external web page. The embedded widget can then provide the same information via the external web page that would otherwise require a ThousandEyes login. SLIDE 13 2 Dashboards & Snapshots Role Based Access Control Embedded Widgets SHARE EXTERNALLY SHARE ACROSS USERS
- 3. ThousandEyes Organization • EveryThousandEyes user belongs to an organization, which represents the customer's billing entity. • Any licenses you purchase apply to your entire organization and are shared by account groups. An Account Group is an entity internal to your organization that divides it into functional groups. • Account groups divide users, tests, agents, dashboards, alert rules, and many other elements of the ThousandEyes platform. • Account groups are a way to create an independent instance within an organization, for security or functional purposes. For example, Organization A can be divided into account groups for IT, NetOps, and DevOps. Each department uses the ThousandEyes platform within their own account group. While billing is shared, the users in one account group cannot access other account groups' data (unless it is specifically shared across account groups). https://docs.thousandeyes.com /product-documentation/getting-started/getting-started-w -account-setup
- 4. Account Groups • TheAccount Group is a feature used to divide an organization into different sections. There are many reasons to divide an organization to reflect the internal structure of an organization and provide different levels of visibility into the account resources such as tests, agents and alerts. • A user can belong to one or multiple account groups and can be assigned different Roles in each of them. https://docs.thousandeyes.com /product-documentation/user-managem ent/account-groups
- 5. Secure User Access •When you add new users to the platform, you must assign each one to an Account Group and a Role. • The ThousandEyes platform provides a role-based access control (RBAC) model, in which users' roles determine what they can do within the platform. • The administrator can opt for the default, built-in roles, or can create custom roles. • When you create a new role, you can use it in any account group within the organization. While users with the Organization Admin role automatically have access to all account groups, non-Organization Admin users must be assigned a role for each account group they belong to. To create a custom role, go to Account Settings > Users and Roles > Roles. Keep in mind the following guidelines • Follow the principle of least privilege and limit the user's access to only the specific functions they need to perform their job. • Reserve management permissions for administrators only. https://docs.thousandeyes.com /product-documentation/user-management/rbac /role-based-access-control-explained
- 6. Roles Default Built-In Roles •All accounts come preloaded with 3 default roles: Organization Admin, Account Admin, and Regular Users. • The permissions assigned to these predefined roles are fixed, but you can duplicate any of these roles and then customize them to suit your requirements. • The ThousandEyes platform has almost 100 permissions to choose from. For a full list of permissions assigned to the predefined roles, see the Roles and Permissions Table. https://docs.thousandeyes.com /product-documentation/user-management/rbac /role-based-access-control-explained
- 7. Roles The permissions assignedto a user with an Organization Admin role (or similar) enables them to do the following: • Access all Account Groups defined within the organization • Fully manage all Users and Roles • View and create tests, shares, dashboards and reports • Assign agents to any Account Group belonging to the organization. • Edit security settings, view billing information and change payment details. The Organization Admin role has full permissions including managing usage, users, and account groups. We suggest reserving this role for a limited number of administrators who are fully trained in ThousandEyes account setup. https://docs.thousandeyes.com /product-documentation/user-management/rbac /role-based-access-control-explained
- 8. Roles The permissions assignedto a user with an Account Admin role (or similar) allow the following: • Access the ThousandEyes API. • Create, edit, and view snapshots. • Create, edit, and view transaction tests. • Edit users, agents, tests, alert rules, and labels. The permissions assigned to a user with a Regular Users role (or similar) enables them to do the following: • Access all test results and read-only access to test settings • Customize their dashboards • Reset their password • Create and delete their own shares, snapshots • Check their own activity log • Run instant tests but are not able to save/create them The Regular User role is for read-only-access users and carries no administrative permissions. Users who need an access level between Organization Admin and Regular User can hold the Account Admin role.
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- 10. ThousandEyes Dashboards –Internal Users The Account Group Visibility setting lets you configure the following sharing options: • All account groups: Share the current dashboard with all account groups in this organization. • Only Current account group: Do not the share current dashboard with other account groups. • Specific account groups: Share the current dashboard with the account groups you select from a dropdown list. https://docs.thousandeyes.com /product-documentation/getting-started/gettin g-started-with-dashboards
- 11. Dashboards The ViewSettings controls dashboard sharing with others in your organization. • The Set as private checkbox indicates that this dashboard will be viewable by only you. If this box is unchecked, the dashboard is available to anyone from the account group in which you created the dashboard, and the Account Group Visibility drop- down will not be editable. • The Set as my default checkbox indicates that this dashboard will be your default dashboard--the one that appears when the Dashboards page is opened (you can still select and view other dashboards using the Current selector on the Dashboards page). • The Set as default for account group checkbox indicates that this dashboard will be used as the default for all users in the current account group. A user default supersedes an account group default. Only users with a role that has the Set dashboard template as account group default permission can set an account group's default dashboard. You cannot set a dashboard that is shared from another account group as your default.
- 12. ThousandEyes Dashboard Snapshots– External Users Dashboard snapshots represent a specific time range of the dashboard’s data. Snapshots can be scheduled at regular intervals and automatically emailed to a list of recipients. You have the option to anonymize data when creating the snapshot. Snapshots can be created on demand or created automatically according to a schedule. You can share snapshots with people outside your organization, whereas sharing a dashboard directly can only be done within your organization, with other ThousandEyes users who have access to the ThousandEyes platform. https://docs.thousandeyes.com /product-documentation/dashboards/dashboard-shares-sna shots
- 13. ThousandEyes Embedded Widgets Anembedded widget is a link to a dashboard widget that that you can use in the HTML source code of a web page. An embedded widget will show the original dashboard widget's content, allowing users to interact with the content using mouse-over to display detailed series values. The content of the widgets will automatically update as new data becomes available. The HTML code to create an Embedded widget is automatically generated by the ThousandEyes platform, allowing users to copy and paste into their page's HTML source code https://docs.thousandeyes.com /product-documentation/dashboards/embeddi -dashboard-widgets-in-external-web-sites