The document summarizes the challenges faced by an L&D executive over the course of a year in implementing a new learning management system (LMS). It depicts various budget, technical, and user adoption issues through a timeline of events, including deciding on the appropriate number of users, extracting user data from the old system, allocating server space, loading courses, monitoring user progress, and assessing results. The executive works through these hurdles over the months to eventually get the new LMS up and running.

1. Another Year in the
life of an L&D March 2009 July 2009
Executive
Darn, I need a Let’s give i3Lite
Over “On-Demand” a
Integration to HR budget headcount to
manage the LMS try
costs extra issues
Wow, I’ve got
$50K budget
Variable
issues
Training costs
30 or 50 users? I extra
can’t decide
And 1 year to
rollout LMS 5 Days Later
How do I get Ok, let’s create
back all user users
Even my own
data?
data costs
money to extract!
Can’t afford to
screw up this I need a
time ... dedicated server
I need to find
rack space
IT
issues
January 2009

2. 6th Day 14th Day 21st Day
Ok, let’s check Much better.
Ok, let’s load Oh oh, some
their learning Let’s see their
some courses people are too
progress assessment
slow
scores.
Ok, let’s crack the
whip at
procrastinators
7th Day 28th Day
Let’s download
Ok, let’s email all
all data and
75 users to start
reports
logging in
Hmm, that only costs
S$1,116 – when can I
use it again?