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HSBC Bank International Expat Explorer Survey 08

Report Two: Offshore Offspring

The Expat Explorer survey
The HSBC Bank International Expat Explorer survey is the largest ever independent survey of expats, questioning
2,155 expatriates across four continents. The results of the survey, which have been divided into three parts
(Expat Experience; Offshore Offspring and Integration), reveal a fascinating insight into how expat life differs across
the globe.


Offshore Offspring
The Offshore Offspring report focuses on the challenges experienced by families raising children while living
and working abroad. Expat parents were asked to rate their host country in five areas:

e   Time their children spent outdoors

e   Time their children spent studying

e   Cost of raising children

e   Number of languages spoken by their children

e   Whether their children would remain in the country


Key Findings
The cost of raising children abroad
Expats revealed that Spain, India and China are the cheapest countries in which to             “The UK again scored
raise children, with finance capitals the most expensive – the UK was the most
                                                                                               poorly and is the most
expensive country, followed by the UAE and Hong Kong.
                                                                                               expensive location to
                                                                                               raise children”
Travel abroad for more active children
Generally, expats experience a more active lifestyle away from home and this is                “Expat children in
reflected in the experiences of their children. Almost half of expats reported that
                                                                                               India spend less time
their children spent more time outdoors in their adopted countries. Australia leads
                                                                                               outdoors, however are
the table, where over three-quarters (80%) of parents reported that their children
spent more time outdoors, followed by Spain (59%) and France (57%).                            the healthiest overall”

The cultural advantage
A third of parents overall said that their children studied more since relocating and          “Expat children in
over half (56%) revealed that it remained about the same. Only 10% of expats
                                                                                               Europe learn more
overall reported a decrease in study time. Expat children also speak more
                                                                                               languages, however
languages – those living in European countries learn the greatest number of
languages, with almost all (94%) of those in Spain speaking two or more                        those in Asia stick with
languages.                                                                                     their native tongue”
Offshore Offspring methodology
e   The Expat Explorer survey was conducted by independent research companies – data capturing was undertaken by
    Virtual Surveys between the months of February – April 2008, with data analysis conducted by Freshminds. The
    whole survey looked at a wide range of topics relevant to expats’ lives including lifestyle elements such as living
    standards and an expat’s ability to earn and save; to issues affecting expat offspring such as cost to raise and study
    time; to integration.

e   For Offshore Offspring, each country was measured on the cost of raising a family, how much time they spent
    outdoors, children’s study time, additional languages learnt and how long parents believe their children will stay in
    the country after they have grown up. The final ranking in the data table is based on the average score generated
    using the criteria below:


Best Country          Ranking Criteria             What determines a good score for a country?

Offshore              1. Outdoor time              An increase in time spent outdoors – ranked on percentage
Offspring                                          that answered “spend more time”

                      2. Study time                An increase in time spent studying – ranked on percentage
                                                   that answered “spend more time”

                      3. Cost to raise             A lower cost (includes education and other costs) – ranked on
                                                   the net difference between those who responded “increase”
                                                   and those who responded “decrease”

                      4. Languages                 Where children speak more than two languages – ranked on
                                                   total percentage that answered “2/3” or “4/5” or “6+
                                                   languages”

                      5. Remain in country         Parents’ belief that their children will stay after they have
                                                   grown up – ranked on percentage who responded positively
                                                   to children remaining in resident country



e   Each of the criteria is weighted evenly

e   Sample size of 2,155 living in over 48 countries

e   Only countries with more than 30 responses were included in overall table (14 in total) to be statistically significant.

e   Individual country data has also been used to indicate interesting trends.

e   From the 2,155 expatriates surveyed, 870 had children.

e   The league table summarises a series of questions and as a result, in some countries the number of respondents
    with children falls under 30 when answering specific questions. However, the number of overall responses from
    each country in the league table remains statistically significant.
Overall results for Offshore Offspring

Country (base)         Outdoor         Study           Cost         Languages      Remain in        Overall
                        time           time           to raise        spoken        country

Spain                     2               4               1              1              5              1

France                    3               2               5              3              4              2

Germany                   6               6               1              3              3              3

Canada                    4               7               7             14              1              4

Singapore                 5               3               4              7             14              5

US                        8               9               5             10              2              6

Australia                 1               7               9             13              5              7

India                     14              1               2             12              8              8

China                     11             10               3              6              8              9

Belgium                   13             12               8              2             11              10

Hong Kong                 11              5              12              8             12              11

Netherlands               9              13              10              5             10              12

UK                        9              11              14             10              7              13

UAE                       7              14              13              9             12              14


NB: Each country received a score out of 14 for each section. The country with the lowest score is deemed the best for
each criterion. These scores are then translated into a ranking, with 1 being the best and 14 the lowest.
The cost of raising children abroad
Spain, India and China are the cheapest countries in which to raise children, with more than half of expats living in
these countries reporting they experienced a reduction in costs compared with their country of origin.
Finance capitals are the most expensive countries in which to raise children – over four fifths (85%) of expats living in
the UK said that it was more expensive followed by more than three quarters (79%) of people in the UAE and two-
thirds (64%) of parents living in Hong Kong.
The UK’s poor score continues on from the first Expat Existence report, where it was revealed to be one of the worst
locations for expat lifestyle. Interestingly, the UAE, which was revealed as one of the top three expat locations for
lifestyle, scored last overall for children, demonstrating that although it may be a good option for expats generally, it is
perhaps not preferred as a location in which to raise children. The US, which ranked equal third in the first report, also
appeared much further down the table, coming sixth.



             Top three countries where parents experience an increase in childcare costs
  100%                85%
                                   79%
   75%                                             64%

   50%


   25%


    0%
                      UK            UAE         Hong Kong




             Top three countries where parents experience a decrease in childcare costs
   75%

                      55%
                                     50%           50%
   50%



   25%



    0%
                    Spain           India         China
Travel abroad for more active children
Generally expats experienced an increased outdoor lifestyle in the Mediterranean and countries with wide open spaces
Almost half (44%) of expats reported that their children spent more time outdoors in their adopted countries. Australia
came top of the table, where over three-quarters (80%) of parents reported that their children spent more time outdoors,
followed by Spain (59%) and France (57%).
Countries with more extreme weather generally limit outdoor lifestyle for expat children. The lowest scoring countries
included India, Hong Kong and UAE.



            Top three countries where children experience an increase in outdoor lifestyle
  100%
                     80%
   80%
                                    59%           57%
   60%

   40%

   20%

    0%
                  Australia        Spain         France




            Top three countries where children experience a reduction in outdoor lifestyle
   80%
                    67%

   60%
                                    41%
   40%                                            32%

   20%


    0%
                    India       Hong Kong         UAE
The cultural advantage
From the data, it seems very few expats move to countries where their children put in less study time. A third of parents
overall (34%) said that their children studied more in their new country, with over half (56%) revealing that it remained
about the same.


            Child’s study time (%) - overall
   60%
                                     56%


   40%
                     34%


   20%
                                                  10%

    0%
                  More now        Same as      Less now
                                   before


India, France and Singapore are home to the children who study more than when they lived in their country of origin, with
over 67%, 57% and 42% from each country respectively reporting an overall increase in study time. In contrast, expat
children in Belgium spend the least time studying compared with their country of origin. A quarter (25%) of expat children
from Belgium study less (the highest recorded in the survey), with the US (15%) and the UAE (13%) also registering
drops in the amount of study time.


            Top three countries where children study more than before
   80%
                    67%
                                    57%
   60%
                                                  42%
   40%


   20%


    0%
                    India          France      Singapore




            Top three countries where expat children study less than before
   30%
                    25%


   20%
                                    15%
                                                  13%

   10%



    0%
                   Belgium           US           UAE




Another point of interest is that older children are more likely to increase their study time once they have relocated.
Almost half (41%) of children 10 years and older study for longer now that they are living in their new home, compared
with just 32% of under 10s.
Languages
Overall, almost two-thirds (63%) of expat children speak two or more languages. Children living in European countries
learn the greatest number of languages, with almost all expat children living in Spain (94%) speaking two or more
languages. Germany and France also ranked highly, with almost nine-tenths (87%) of expat children speaking two or
more languages. A third (33%) of children overall speak just one language, with this number largely being made up of
predominantly English-speaking countries.


             Child’s languages (%) - overall
   80%
                                     63%
   60%


   40%                33%

   20%
                                                   4%
     0%
                     One            2 or 3      4 or more




      Consists of predominantly English
      speaking countries (Australia,
      Canada), countries not surrounded
      by countries speaking other
      languages and Asian countries
      that do a lot of business in English
      (India & Hong Kong)



In contrast, expat children in Asia do not learn new languages. Just over one-fifth (21%) of expat children in Singapore
and Hong Kong (22%) picked up a new language. This compares with the sample average of 40%.


             Children speaking two or more languages (%) top three countries
                      94%
  100%
                                      87%          87%

   75%


   50%


   25%


    0%
                    Spain         Germany        France
Expectation to remain
The survey found that Canada is one of the most popular places to live. One-third of expats living in Canada believe their
children will remain there in adulthood and Canadian expats themselves also have the highest percentage (43%) who
expect their children to return to their country of origin.
Australian and New Zealand expats are also closely tied to their homeland, with almost half (42%) and over a third (38%)
of expats respectively believing their children are likely to return home.


             Highest expectation to remain (%) top three countries
    40%
                      33%
                                     25%
                                                     23%
    20%




     0%
                    Canada            US          Germany




             Children to return to origin (%) top three countries
   60%

                      43%            42%             38%
   40%



   20%



     0%
                    Canada         Australia         NZ




Almost half (42%) of expats living in China think their children will return to their country of origin. Parents in the UK
also shared this mentality, with only one in ten parents believing that their children will remain in the country. A fifth
(21%) believed that their children will return to their country of origin, whilst 20% believed that they will move to a
new country altogether.
Expats in Singapore are the least certain about where their children will choose to live, with over four-fifths (81%)
claiming they have no idea what their children will choose.
Healthy children
The Offshore Offspring report also looked separately at where the healthiest expat children resided (this did not
contribute to the league table). India and Australia had the healthiest expat children, based on how much sport they play,
how much junk food they eat, the amount of time spent playing computer games and watching television.
Almost two-thirds (64%) of expat parents in Australia said that their children played more sports and four-fifths (80%) of
parents in same country also claimed that their children spent more time outdoors. Four out of ten said that they spend
less time watching television.
The UK ranked worst overall for all categories, with over four-fifths (86%) of children who have made their home in the
UK spending either the same or more time watching television than in their country of origin. Nine-tenths (90%) of
children in the UK also spend either the same amount or more time playing computer games.
Children in Spain, France, India and Germany scored the best in the category of junk food eaten, with 80%, 68%, 67%
and 54% from each respective country saying that their children ate less than in their country of origin. In contrast, over
half (51%) of children living in the USA consume more junk food since they relocated, with only one-tenth (7%) of
children eating less.


 Best Country        Ranking Criteria                What determines a good score for a country?

 Offshore            1. Playing Sports               An increase in time spent playing sports – ranked on
                                                     percentage that answered “spend more time”

                     2. Junk food eaten              A decrease in the amount of junk food eaten – ranked on
                                                     percentage that answered “eat less junk food”

                     3. Computer games               An decrease in time spent playing computer games – ranked
                                                     on percentage that answered “spend less time”

                     4. Watching TV                  A decrease in time spent watching television – ranked on
                                                     percentage that answered “spend less time”



 Country (base)          Playing            Junk food            Computer           Watching            Overall
                          sports              eaten               games                TV               ranking

 India                      11                  12                   11                 12                  1

 Australia                  14                   6                   12                 12                  2

 France                      8                  13                    8                 12                  3

 Spain                       2                  14                   14                 8                   4

 Germany                     8                  11                    4                 13                  5

 Belgium                     9                  10                   13                 3                   6

 China                       5                   5                   13                 12                  7

 Singapore                  12                   8                    9                 4                   8

 Canada                     13                   2                    1                 14                  9

 UAE                         8                   8                    7                 5                   10

 Netherlands                 1                   9                    7                 7                   11

 US                         10                   1                    7                 2                   12

 Hong Kong                   5                   4                    4                 6                   13

 UK                          3                   3                    4                 1                   14


NB: Each country received a score out of 14 for each section. The country with the highest score is deemed the best for
each criterion. These scores are then translated into a ranking, with 1 being the best and 14 the lowest.
Further information
Please visit www.offshore.hsbc.com/expatsurvey for further information.


Media enquiries to:
Tim Mullen
Hill & Knowlton
+ 44 (0) 207 413 3465
tim.mullen@hillandknowlton.com


Anouchka Burton
Hill & Knowlton
+ 44 (0) 207 413 3181
anouchka.burton@hillandknowlton.com


HSBC Bank International
HSBC Bank International is an award winning provider of offshore financial services, with its head office based in Jersey,
Channel Islands. It also has representation in the Isle of Man, Dubai, Hong Kong, South Africa, Singapore and affiliate
offices in Malta and London. Being a part of HSBC Holdings plc, HSBC Bank International has the experience to offer
customers living and or working abroad, tailored offshore financial solutions.
For more information visit: www.offshore.hsbc.com




 Issued by HSBC Bank International Limited. ©HSBC International Limited 2008. All Rights Reserved.
 AC11282

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HSBC Expat Survey: Spain Best for Raising Kids Abroad, UK Most Expensive

  • 1. HSBC Bank International Expat Explorer Survey 08 Report Two: Offshore Offspring The Expat Explorer survey The HSBC Bank International Expat Explorer survey is the largest ever independent survey of expats, questioning 2,155 expatriates across four continents. The results of the survey, which have been divided into three parts (Expat Experience; Offshore Offspring and Integration), reveal a fascinating insight into how expat life differs across the globe. Offshore Offspring The Offshore Offspring report focuses on the challenges experienced by families raising children while living and working abroad. Expat parents were asked to rate their host country in five areas: e Time their children spent outdoors e Time their children spent studying e Cost of raising children e Number of languages spoken by their children e Whether their children would remain in the country Key Findings The cost of raising children abroad Expats revealed that Spain, India and China are the cheapest countries in which to “The UK again scored raise children, with finance capitals the most expensive – the UK was the most poorly and is the most expensive country, followed by the UAE and Hong Kong. expensive location to raise children” Travel abroad for more active children Generally, expats experience a more active lifestyle away from home and this is “Expat children in reflected in the experiences of their children. Almost half of expats reported that India spend less time their children spent more time outdoors in their adopted countries. Australia leads outdoors, however are the table, where over three-quarters (80%) of parents reported that their children spent more time outdoors, followed by Spain (59%) and France (57%). the healthiest overall” The cultural advantage A third of parents overall said that their children studied more since relocating and “Expat children in over half (56%) revealed that it remained about the same. Only 10% of expats Europe learn more overall reported a decrease in study time. Expat children also speak more languages, however languages – those living in European countries learn the greatest number of languages, with almost all (94%) of those in Spain speaking two or more those in Asia stick with languages. their native tongue”
  • 2. Offshore Offspring methodology e The Expat Explorer survey was conducted by independent research companies – data capturing was undertaken by Virtual Surveys between the months of February – April 2008, with data analysis conducted by Freshminds. The whole survey looked at a wide range of topics relevant to expats’ lives including lifestyle elements such as living standards and an expat’s ability to earn and save; to issues affecting expat offspring such as cost to raise and study time; to integration. e For Offshore Offspring, each country was measured on the cost of raising a family, how much time they spent outdoors, children’s study time, additional languages learnt and how long parents believe their children will stay in the country after they have grown up. The final ranking in the data table is based on the average score generated using the criteria below: Best Country Ranking Criteria What determines a good score for a country? Offshore 1. Outdoor time An increase in time spent outdoors – ranked on percentage Offspring that answered “spend more time” 2. Study time An increase in time spent studying – ranked on percentage that answered “spend more time” 3. Cost to raise A lower cost (includes education and other costs) – ranked on the net difference between those who responded “increase” and those who responded “decrease” 4. Languages Where children speak more than two languages – ranked on total percentage that answered “2/3” or “4/5” or “6+ languages” 5. Remain in country Parents’ belief that their children will stay after they have grown up – ranked on percentage who responded positively to children remaining in resident country e Each of the criteria is weighted evenly e Sample size of 2,155 living in over 48 countries e Only countries with more than 30 responses were included in overall table (14 in total) to be statistically significant. e Individual country data has also been used to indicate interesting trends. e From the 2,155 expatriates surveyed, 870 had children. e The league table summarises a series of questions and as a result, in some countries the number of respondents with children falls under 30 when answering specific questions. However, the number of overall responses from each country in the league table remains statistically significant.
  • 3. Overall results for Offshore Offspring Country (base) Outdoor Study Cost Languages Remain in Overall time time to raise spoken country Spain 2 4 1 1 5 1 France 3 2 5 3 4 2 Germany 6 6 1 3 3 3 Canada 4 7 7 14 1 4 Singapore 5 3 4 7 14 5 US 8 9 5 10 2 6 Australia 1 7 9 13 5 7 India 14 1 2 12 8 8 China 11 10 3 6 8 9 Belgium 13 12 8 2 11 10 Hong Kong 11 5 12 8 12 11 Netherlands 9 13 10 5 10 12 UK 9 11 14 10 7 13 UAE 7 14 13 9 12 14 NB: Each country received a score out of 14 for each section. The country with the lowest score is deemed the best for each criterion. These scores are then translated into a ranking, with 1 being the best and 14 the lowest.
  • 4. The cost of raising children abroad Spain, India and China are the cheapest countries in which to raise children, with more than half of expats living in these countries reporting they experienced a reduction in costs compared with their country of origin. Finance capitals are the most expensive countries in which to raise children – over four fifths (85%) of expats living in the UK said that it was more expensive followed by more than three quarters (79%) of people in the UAE and two- thirds (64%) of parents living in Hong Kong. The UK’s poor score continues on from the first Expat Existence report, where it was revealed to be one of the worst locations for expat lifestyle. Interestingly, the UAE, which was revealed as one of the top three expat locations for lifestyle, scored last overall for children, demonstrating that although it may be a good option for expats generally, it is perhaps not preferred as a location in which to raise children. The US, which ranked equal third in the first report, also appeared much further down the table, coming sixth. Top three countries where parents experience an increase in childcare costs 100% 85% 79% 75% 64% 50% 25% 0% UK UAE Hong Kong Top three countries where parents experience a decrease in childcare costs 75% 55% 50% 50% 50% 25% 0% Spain India China
  • 5. Travel abroad for more active children Generally expats experienced an increased outdoor lifestyle in the Mediterranean and countries with wide open spaces Almost half (44%) of expats reported that their children spent more time outdoors in their adopted countries. Australia came top of the table, where over three-quarters (80%) of parents reported that their children spent more time outdoors, followed by Spain (59%) and France (57%). Countries with more extreme weather generally limit outdoor lifestyle for expat children. The lowest scoring countries included India, Hong Kong and UAE. Top three countries where children experience an increase in outdoor lifestyle 100% 80% 80% 59% 57% 60% 40% 20% 0% Australia Spain France Top three countries where children experience a reduction in outdoor lifestyle 80% 67% 60% 41% 40% 32% 20% 0% India Hong Kong UAE
  • 6. The cultural advantage From the data, it seems very few expats move to countries where their children put in less study time. A third of parents overall (34%) said that their children studied more in their new country, with over half (56%) revealing that it remained about the same. Child’s study time (%) - overall 60% 56% 40% 34% 20% 10% 0% More now Same as Less now before India, France and Singapore are home to the children who study more than when they lived in their country of origin, with over 67%, 57% and 42% from each country respectively reporting an overall increase in study time. In contrast, expat children in Belgium spend the least time studying compared with their country of origin. A quarter (25%) of expat children from Belgium study less (the highest recorded in the survey), with the US (15%) and the UAE (13%) also registering drops in the amount of study time. Top three countries where children study more than before 80% 67% 57% 60% 42% 40% 20% 0% India France Singapore Top three countries where expat children study less than before 30% 25% 20% 15% 13% 10% 0% Belgium US UAE Another point of interest is that older children are more likely to increase their study time once they have relocated. Almost half (41%) of children 10 years and older study for longer now that they are living in their new home, compared with just 32% of under 10s.
  • 7. Languages Overall, almost two-thirds (63%) of expat children speak two or more languages. Children living in European countries learn the greatest number of languages, with almost all expat children living in Spain (94%) speaking two or more languages. Germany and France also ranked highly, with almost nine-tenths (87%) of expat children speaking two or more languages. A third (33%) of children overall speak just one language, with this number largely being made up of predominantly English-speaking countries. Child’s languages (%) - overall 80% 63% 60% 40% 33% 20% 4% 0% One 2 or 3 4 or more Consists of predominantly English speaking countries (Australia, Canada), countries not surrounded by countries speaking other languages and Asian countries that do a lot of business in English (India & Hong Kong) In contrast, expat children in Asia do not learn new languages. Just over one-fifth (21%) of expat children in Singapore and Hong Kong (22%) picked up a new language. This compares with the sample average of 40%. Children speaking two or more languages (%) top three countries 94% 100% 87% 87% 75% 50% 25% 0% Spain Germany France
  • 8. Expectation to remain The survey found that Canada is one of the most popular places to live. One-third of expats living in Canada believe their children will remain there in adulthood and Canadian expats themselves also have the highest percentage (43%) who expect their children to return to their country of origin. Australian and New Zealand expats are also closely tied to their homeland, with almost half (42%) and over a third (38%) of expats respectively believing their children are likely to return home. Highest expectation to remain (%) top three countries 40% 33% 25% 23% 20% 0% Canada US Germany Children to return to origin (%) top three countries 60% 43% 42% 38% 40% 20% 0% Canada Australia NZ Almost half (42%) of expats living in China think their children will return to their country of origin. Parents in the UK also shared this mentality, with only one in ten parents believing that their children will remain in the country. A fifth (21%) believed that their children will return to their country of origin, whilst 20% believed that they will move to a new country altogether. Expats in Singapore are the least certain about where their children will choose to live, with over four-fifths (81%) claiming they have no idea what their children will choose.
  • 9. Healthy children The Offshore Offspring report also looked separately at where the healthiest expat children resided (this did not contribute to the league table). India and Australia had the healthiest expat children, based on how much sport they play, how much junk food they eat, the amount of time spent playing computer games and watching television. Almost two-thirds (64%) of expat parents in Australia said that their children played more sports and four-fifths (80%) of parents in same country also claimed that their children spent more time outdoors. Four out of ten said that they spend less time watching television. The UK ranked worst overall for all categories, with over four-fifths (86%) of children who have made their home in the UK spending either the same or more time watching television than in their country of origin. Nine-tenths (90%) of children in the UK also spend either the same amount or more time playing computer games. Children in Spain, France, India and Germany scored the best in the category of junk food eaten, with 80%, 68%, 67% and 54% from each respective country saying that their children ate less than in their country of origin. In contrast, over half (51%) of children living in the USA consume more junk food since they relocated, with only one-tenth (7%) of children eating less. Best Country Ranking Criteria What determines a good score for a country? Offshore 1. Playing Sports An increase in time spent playing sports – ranked on percentage that answered “spend more time” 2. Junk food eaten A decrease in the amount of junk food eaten – ranked on percentage that answered “eat less junk food” 3. Computer games An decrease in time spent playing computer games – ranked on percentage that answered “spend less time” 4. Watching TV A decrease in time spent watching television – ranked on percentage that answered “spend less time” Country (base) Playing Junk food Computer Watching Overall sports eaten games TV ranking India 11 12 11 12 1 Australia 14 6 12 12 2 France 8 13 8 12 3 Spain 2 14 14 8 4 Germany 8 11 4 13 5 Belgium 9 10 13 3 6 China 5 5 13 12 7 Singapore 12 8 9 4 8 Canada 13 2 1 14 9 UAE 8 8 7 5 10 Netherlands 1 9 7 7 11 US 10 1 7 2 12 Hong Kong 5 4 4 6 13 UK 3 3 4 1 14 NB: Each country received a score out of 14 for each section. The country with the highest score is deemed the best for each criterion. These scores are then translated into a ranking, with 1 being the best and 14 the lowest.
  • 10. Further information Please visit www.offshore.hsbc.com/expatsurvey for further information. Media enquiries to: Tim Mullen Hill & Knowlton + 44 (0) 207 413 3465 tim.mullen@hillandknowlton.com Anouchka Burton Hill & Knowlton + 44 (0) 207 413 3181 anouchka.burton@hillandknowlton.com HSBC Bank International HSBC Bank International is an award winning provider of offshore financial services, with its head office based in Jersey, Channel Islands. It also has representation in the Isle of Man, Dubai, Hong Kong, South Africa, Singapore and affiliate offices in Malta and London. Being a part of HSBC Holdings plc, HSBC Bank International has the experience to offer customers living and or working abroad, tailored offshore financial solutions. For more information visit: www.offshore.hsbc.com Issued by HSBC Bank International Limited. ©HSBC International Limited 2008. All Rights Reserved. AC11282