ASKING OFFERING HELP /
SERVICES
 OFFERING HELP/SERVICES
1. FORMAL
2. INFORMAL
 ASKING HELP
1. FORMAL
2. INFORMAL
 ACCEPTING HELP / SERVICES
1. FORMAL
2. INFORMAL
 REFUSING HELPS/ SERVICES
1. FORMAL
2. INFORMAL
OFFERING HELP / SERVICES
Offering help is a way and an expression to suggest or to offer
help to someone who needs it. The purpose is to offers assistance.
There are two kinds of offering: formal offers and informal offers
• Formal offers are used when you talk to someone who are older
or whose position on is higher than
• you. Informal offers are used when you talk to someone close to
you
OFFERING HELP/SERVICES
 FORMAL INFORMAL
 May I help you? Can I help you?
 May I be of assistant? Do you need any help?
 Would you like/need any help? Let me help you
 Is there anything I can do for you? Need some help?
What can I do for you?
How can I help you?
ASKING HELP
FORMAL
Would you help me?
Could you help me, please?
I need some assistance, please.
Could you give me a hand?
Could you do me a favour, please?
Could you help me for a second?
ASKING HELP
Can you help me, please?
Can I ask a favour?
Can you help me?
Help me, please.
I really need you to help
ACCEPTING HELP / SERVICES
FORMAL
• That would be great, thank you so much
• That’s extremely kind/good/thoughtful of you
• Thank you, It’s very kind of you
• That is so nice of you, thank you
ACCEPTING HELP / SERVICES
INFORMAL
• Yes, please
• Yes, please. I really appreciate it
• Yes, if you don’t mind
• Just what I needed!
REFUSING HELPS/ SERVICES
FORMAL
• It’s very good of you to offer, but I will manage it on
my own
• I’m very grateful for your offer but ….
• Please don’t trouble yourself
• That’s extremely kind of you, but….
REFUSING HELPS/ SERVICES
INFORMAL
• No, thank you
• Don’t worry I can help myself
• Don’t worry I will do it myself
• Thanks, but I prefer not bothering you
• I appreciate that but I can do it myself
• Please don’t be bother yourself
DIALOGUES
 This dialog happens in a mall.
 Security: Good afternoon, Sir. May I help you?
Mr. Brown: Yes, please. I cannot find the book store. Where is it?
Security: The book store is on the third floor, Sir. It is next to the shoe store.
Mr. Brown: Oh, I see.
Security: Shall I take you there, Sir?
Mr. Brown: I’m very grateful for your offer but I can go alone. Thank you.
Security: You’re welcome, Sir.
 Hanny : Hai Mom, What are you doing?
Mom : I’m cooking fried banana?
Hanny : Can I help you Mom?
Mom : Yes, please, that would be very lovely. Take knife on the table
Hanny : Ok Mom. Anymore?
Mom : Peel the banana, and don’t forget slice the banana long-wise
Hanny : Yes mom, I have finished it.
Mom : Thank you my pretty daughter.
Hanny : you’re welcome Mom…
Lita : Seno, would you like to take a cap for me? It’s so hot
here.
Seno : I’m sorry Lita. I am hurry to take my mother to see the
doctor.
Lita: Oh.. Ok no problem
DHEA: Have you heard that the due date for the final project is
extended?
RIZA: No, is it true?
DHEA: Yes. It will be due next month.
RIZA: That’s wonderful! I haven’t even started yet.
DHEA: Would you need my help?
RIZA: No, thanks. I’ll do it as soon as possible. I know that
you’re as busy as I am.
DHEA: Okay. Just let me know if you need my help.
A: What is that you’re cleaning?
B: I accidently broke a plate
A: Do you need a hand?
B: Don’t worry, I can do it myself
OFFERING HELP.ppt

OFFERING HELP.ppt

  • 1.
  • 2.
     OFFERING HELP/SERVICES 1.FORMAL 2. INFORMAL  ASKING HELP 1. FORMAL 2. INFORMAL  ACCEPTING HELP / SERVICES 1. FORMAL 2. INFORMAL  REFUSING HELPS/ SERVICES 1. FORMAL 2. INFORMAL
  • 3.
    OFFERING HELP /SERVICES Offering help is a way and an expression to suggest or to offer help to someone who needs it. The purpose is to offers assistance. There are two kinds of offering: formal offers and informal offers • Formal offers are used when you talk to someone who are older or whose position on is higher than • you. Informal offers are used when you talk to someone close to you
  • 4.
    OFFERING HELP/SERVICES  FORMALINFORMAL  May I help you? Can I help you?  May I be of assistant? Do you need any help?  Would you like/need any help? Let me help you  Is there anything I can do for you? Need some help? What can I do for you? How can I help you?
  • 5.
    ASKING HELP FORMAL Would youhelp me? Could you help me, please? I need some assistance, please. Could you give me a hand? Could you do me a favour, please? Could you help me for a second?
  • 6.
    ASKING HELP Can youhelp me, please? Can I ask a favour? Can you help me? Help me, please. I really need you to help
  • 7.
    ACCEPTING HELP /SERVICES FORMAL • That would be great, thank you so much • That’s extremely kind/good/thoughtful of you • Thank you, It’s very kind of you • That is so nice of you, thank you
  • 8.
    ACCEPTING HELP /SERVICES INFORMAL • Yes, please • Yes, please. I really appreciate it • Yes, if you don’t mind • Just what I needed!
  • 9.
    REFUSING HELPS/ SERVICES FORMAL •It’s very good of you to offer, but I will manage it on my own • I’m very grateful for your offer but …. • Please don’t trouble yourself • That’s extremely kind of you, but….
  • 10.
    REFUSING HELPS/ SERVICES INFORMAL •No, thank you • Don’t worry I can help myself • Don’t worry I will do it myself • Thanks, but I prefer not bothering you • I appreciate that but I can do it myself • Please don’t be bother yourself
  • 11.
    DIALOGUES  This dialoghappens in a mall.  Security: Good afternoon, Sir. May I help you? Mr. Brown: Yes, please. I cannot find the book store. Where is it? Security: The book store is on the third floor, Sir. It is next to the shoe store. Mr. Brown: Oh, I see. Security: Shall I take you there, Sir? Mr. Brown: I’m very grateful for your offer but I can go alone. Thank you. Security: You’re welcome, Sir.
  • 12.
     Hanny :Hai Mom, What are you doing? Mom : I’m cooking fried banana? Hanny : Can I help you Mom? Mom : Yes, please, that would be very lovely. Take knife on the table Hanny : Ok Mom. Anymore? Mom : Peel the banana, and don’t forget slice the banana long-wise Hanny : Yes mom, I have finished it. Mom : Thank you my pretty daughter. Hanny : you’re welcome Mom…
  • 13.
    Lita : Seno,would you like to take a cap for me? It’s so hot here. Seno : I’m sorry Lita. I am hurry to take my mother to see the doctor. Lita: Oh.. Ok no problem
  • 14.
    DHEA: Have youheard that the due date for the final project is extended? RIZA: No, is it true? DHEA: Yes. It will be due next month. RIZA: That’s wonderful! I haven’t even started yet. DHEA: Would you need my help? RIZA: No, thanks. I’ll do it as soon as possible. I know that you’re as busy as I am. DHEA: Okay. Just let me know if you need my help.
  • 15.
    A: What isthat you’re cleaning? B: I accidently broke a plate A: Do you need a hand? B: Don’t worry, I can do it myself