3. OFFERING HELP / SERVICES
Offering help is a way and an expression to suggest or to offer
help to someone who needs it. The purpose is to offers assistance.
There are two kinds of offering: formal offers and informal offers
• Formal offers are used when you talk to someone who are older
or whose position on is higher than
• you. Informal offers are used when you talk to someone close to
you
4. OFFERING HELP/SERVICES
FORMAL INFORMAL
May I help you? Can I help you?
May I be of assistant? Do you need any help?
Would you like/need any help? Let me help you
Is there anything I can do for you? Need some help?
What can I do for you?
How can I help you?
5. ASKING HELP
FORMAL
Would you help me?
Could you help me, please?
I need some assistance, please.
Could you give me a hand?
Could you do me a favour, please?
Could you help me for a second?
6. ASKING HELP
Can you help me, please?
Can I ask a favour?
Can you help me?
Help me, please.
I really need you to help
7. ACCEPTING HELP / SERVICES
FORMAL
• That would be great, thank you so much
• That’s extremely kind/good/thoughtful of you
• Thank you, It’s very kind of you
• That is so nice of you, thank you
8. ACCEPTING HELP / SERVICES
INFORMAL
• Yes, please
• Yes, please. I really appreciate it
• Yes, if you don’t mind
• Just what I needed!
9. REFUSING HELPS/ SERVICES
FORMAL
• It’s very good of you to offer, but I will manage it on
my own
• I’m very grateful for your offer but ….
• Please don’t trouble yourself
• That’s extremely kind of you, but….
10. REFUSING HELPS/ SERVICES
INFORMAL
• No, thank you
• Don’t worry I can help myself
• Don’t worry I will do it myself
• Thanks, but I prefer not bothering you
• I appreciate that but I can do it myself
• Please don’t be bother yourself
11. DIALOGUES
This dialog happens in a mall.
Security: Good afternoon, Sir. May I help you?
Mr. Brown: Yes, please. I cannot find the book store. Where is it?
Security: The book store is on the third floor, Sir. It is next to the shoe store.
Mr. Brown: Oh, I see.
Security: Shall I take you there, Sir?
Mr. Brown: I’m very grateful for your offer but I can go alone. Thank you.
Security: You’re welcome, Sir.
12. Hanny : Hai Mom, What are you doing?
Mom : I’m cooking fried banana?
Hanny : Can I help you Mom?
Mom : Yes, please, that would be very lovely. Take knife on the table
Hanny : Ok Mom. Anymore?
Mom : Peel the banana, and don’t forget slice the banana long-wise
Hanny : Yes mom, I have finished it.
Mom : Thank you my pretty daughter.
Hanny : you’re welcome Mom…
13. Lita : Seno, would you like to take a cap for me? It’s so hot
here.
Seno : I’m sorry Lita. I am hurry to take my mother to see the
doctor.
Lita: Oh.. Ok no problem
14. DHEA: Have you heard that the due date for the final project is
extended?
RIZA: No, is it true?
DHEA: Yes. It will be due next month.
RIZA: That’s wonderful! I haven’t even started yet.
DHEA: Would you need my help?
RIZA: No, thanks. I’ll do it as soon as possible. I know that
you’re as busy as I am.
DHEA: Okay. Just let me know if you need my help.
15. A: What is that you’re cleaning?
B: I accidently broke a plate
A: Do you need a hand?
B: Don’t worry, I can do it myself