1) The document proposes using text-based emotion detection applied to the consumer goods industry to gauge customer responses, monitor advertising campaigns, and guide product development. 2) The proposed approach uses a transformer-based model with emotion-aware preprocessing and domain knowledge insertion to classify emotions into classes with percentages and explanations. It casts emotion classification as span prediction and uses label-correlation losses. 3) The proposed outputs include generating product analytics based on scraped data, explaining a text's emotions using the model, and testing the model's efficacy on user-entered texts.