Technology and Citizen Engagement - Nithya v. raman
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The document discusses toilets in Ward 117 of a hospital. Toilets were first marked from memory and then identified during a field check in Ward 117. The document focuses on identifying and marking toilets located in Ward 117.
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Technology and Citizen Engagement - Nithya v. raman
- 3. TOILETS IDENTIFIED IN THE FIELD Ward 117
Editor's Notes
- Even these numbers are not an accurate reflection of the total number of public toilet seats available to the city. When we mapped Zone 4: 36 out of 49 toilets were non-functional and and required immediate attention. Basic support infrastructure like water, electricity and proper sewerage was missing in many of these toilets.In Ward 176, 8 out of 11 toilets were non-functional . And out of 763 toilets that the CoC identified on their salient features lists, JE’s admitted that 17 had been demolished, 34 were listed as ‘to be demolished’ and 25 were marked as dilapidated or not in working condition. Through further interaction with the city, we were able to get a better sense for why there might be these discrepancies between numbers.
- So how does this work? In a situation where there is so little accurate information about public toilets, how do they continue being maintained (at least some of them)? Whatever little maintenance and repairs that happen for toilets actually take place because of the knowledge of the Junior Engineers, many of whom have an encyclopedic understanding of their wards and the infrastructure under their control. What has been our response?Since these JE’s were the ones who knew the most, we used their knowledge for a mapping process. We asked all the JE’s to come into our office and map both existing and proposed toilets. They had to mark everything on their list – if “an existing toilet” had been demolished, it still had to be marked. The JE’s could then specify whether the toilet had been demolished or was to be demolished in a comments section. When we compared the maps the JE’s made from just clicking on an online map to toilets we had physically mapped using GPS units, their identifications were extremely accurate.
- Privileging JE’s and other street level bureaucrats: As a result, our process was similar for the proposed toilets as well – and then we physically verified a smaller list based on their comments about feasibility. The process was similar for proposed toilets – the JE’s had to mark ALL toilets on the list; they could add their comments (not possible; no space; VIP area) separately. We mapped a total of 781 existing toilets and 606 proposed locations. These locations were then physically verified. Out of 608 locations verified, only 348 were found feasible.
- Privileging JE’s and other street level bureaucrats: As a result, our process was similar for the proposed toilets as well – and then we physically verified a smaller list based on their comments about feasibility. The process was similar for proposed toilets – the JE’s had to mark ALL toilets on the list; they could add their comments (not possible; no space; VIP area) separately. We mapped a total of 781 existing toilets and 606 proposed locations. These locations were then physically verified. Out of 608 locations verified, only 348 were found feasible.
- Privileging JE’s and other street level bureaucrats: As a result, our process was similar for the proposed toilets as well – and then we physically verified a smaller list based on their comments about feasibility. The process was similar for proposed toilets – the JE’s had to mark ALL toilets on the list; they could add their comments (not possible; no space; VIP area) separately. We mapped a total of 781 existing toilets and 606 proposed locations. These locations were then physically verified. Out of 608 locations verified, only 348 were found feasible.