2. Overview:
NGN promises a high quality end-user experience. Telecommunications service providers expect the
NGN framework to provide them with tools that would ensure customer loyalty. However, the path to-
wards achieving the ideal NGN is fraught with formidable challenges. The most critical challenge con-
fronting operators is optimizing their OSS and BSS platforms, systems, and processes.
With research beginning in 2007, the report Next Generation Network OSS/BSS Market and Forecast
2013-2018 provides a comprehensive analysis of drivers and issues related to technical and business
aspects of OSS/BSS deployments and developments while forecasting their growth over the next five
years.
Technical Overview of OSS and BSS in NGNs: This section begins with an introduction to OSS and
BSS and their roles in the operator environment. It explains the various blocks that go into building of the
OSS: Network elements, events, alarms and others. It next explains the BSS building blocks: Billing, rat-
ing, mediation, charging, customer care and others. This section is followed by the description of preva-
lent industry approaches like TMN - FCAPS model that are widely followed by operators. The section
then analyzes the technical impact of NGN on OSS and BSS architectures.
Vendor Analysis: Profiles of vendors offering OSS/BSS products and services for next generation net-
works. This section first explains the basis of vendor selection including vendor classification, innovative
contribution, market leadership position and future growth path. Each vendor is then analyzed in the light
of its product and solution portfolio, major implementations, differentiating aspects with other vendors
and their future plans. The report includes recommendations to vendors including diversification, best
practices, market segment, and solution approach.
Quantitative Analysis and Forecast: This section begins with a detailed explanation of the research
methodology. Quantitative analysis includes measurable items such as billing systems, network manage-
ment systems and their sub-classes (mediation, wholesale billing, retail billing, CRM, revenue assurance,
resource management, task management, delivery management, synchronization management) along
with geographical segmentation, trends and projections. Importantly, the quantitative analysis assesses
the impact of various drivers and issues on the above measurable items, thus forming a logical conclu-
sion of the quantitative discussion in the previous sections.
Note: This section represents a comprehensive forecast including Forecast Methodology by
Overall OSS and BSS Software Market, Split by OSS and by BSS separately, by geography
(NA, EMEA, CALA, and APAC), and by modular break-up including: Network Planning and Engi-
neering (NPE), Fault Management (FM), Performance Management (PM), Provisioning and Ser-
vice Activation (PSA), Inventory Management (IM), Billing and Customer Care (B&CC), Media-
tion (MD), and Revenue Assurance (RA).
Questions answered in this report include:
What are the telecom network operator interests in NGN OSS/BSS?
What are the challenges to OSS and BSS implementation?
What are the best OSS and BSS approaches for NGN?
What are the technologies involved in OSS and BSS?
Who are the leading vendors for NGN OSS/BSS?
What is the market forecast for OSS and BSS?
3. Key Findings:
Consolidated OSS revenue will realize 1.4 times more than BSS throughout the period
Combined NGN OSS/BSS market (software revenue) will reach US$ 54.36 billion globally in 2018
with 13.72% CAGR
From component perspective, share of services revenue will increase from a little above 40% to 60%
of totals by 2018
NA will remain be the top revenue generating zone with 39% market share and APAC will follow with
fastest CAGR of 16.82%
An OSS platform shift will be triggered by wearable devices(wearable glasses, smartwatch, etc.) and
cloud service medium for BSS
Among five OSS modular markets, PSA will have the highest market share by 33% but IM will experi-
ence the fastest CAGR of 22.14%
Target Audience:
Mobile network operators
Network and services integrators
OSS/BSS products and services suppliers
Next generation network infrastructure providers
Third party providers of content, commerce, and applications
4. 013 Netvision
3 (Hutchison)
AAPT
Airtel
Albacom
Alcatel-Lucent
Ascom Network
Testing
Alltel
Alvarion USA
Amdocs
Annies
Antel Uruguay
AOL
Apple
ARTelecom
Ascom
AT & T Dobson
AT & T Edge
AT & T Mobility
AT&T
AT&T Wireless
Augere
AWCC
Axtel Comcel (Voilà)
Baikal Westcom Russia
BakCell Azerbaijan
Bandwidth.com
Batelco
Batelco Bahamas
Bell
Bell Aliant
Bell Canada
BellSouth
Communications
Bezeq
Bharti Tele-Ventures
Bouygues Telecom
Brasil Telecom
British Telecom
Broadview
Brocade
BskyB (EasyNet)
BSNL
BT
BT Wholesale
Cable & Wireless
CableVision
Caiway
Camtel Cameroon
CAN
CAN Melita
CAT Telecom Thailand
Cbeyond Communica-
tions USA
CBOSS
Cellcom
Cellcom Malaysia
CenturyLink
Cerillion
CFE
Charter Communica-
tions
China Mobile
China Telecom
China Unicom
Chunghwa Telecom
Cingular
Clearwire
ClearWire USA
Colombia Velcom
(MDC) Belarus
COLT
Comarch
Comcast
Comnet
Comptel Corporation
Comverse
Convergys
Cosmote
Covad
Cox Communications
cVidya Inc
Cybercity
Cyta
Czech Telecom
Dell
Deutsche Telecom
Digi
Digicel
Direct on PC
DIRECTV
Dorado Software
Eircom
Elitecore Technologies
Embarq
Equant
Ericsson
Eschelon Telecom USA
ETB
Evolving Systems Inc
Excel Communications
Fair Point
Fastweb
Formula Telecom Solu-
tions
France Telecom
Freenet.de Germany
GCI Communication
Corp
Ghanatel
Global Crossing
GO Group
GO Mobile Malta
Golden Lines
H3G
H3G Italy
Hathway
Hewlett-Packard Com-
pany
HighDeal
Hot
HTK
Huawei
Hutch
Hutchison
Hutchison Telecom
IBM
Ice
Idea Cellular
Imperial Online
In2cable
Indo Sat
Indonesia Comnet
Indosat M2
Indus Towers
InfoVista
ingTel
Inmarsat
Intec Telecom Systems
Intelco International
Telecommunications
Kingston Communica-
tions
Korea Telecom
KPN
KT
KTF
LCH.Clearnet
Level 3
LHS
LogNet Systems
M1
Mailtec
Maroc Telecom
Maxis
MCI
MCI WorldCom
Meditel
Melita
Metratech
MindCTI Ltd
Mirant Corporation Mirs
Mobilkom Austria
MobilTel
MobilTel Bulgaria
Motorola
Motricity
MovieBeam USA
MTC
MTN
MTN Etisalat
MTN South Africa
MTNL
MTS
MTS Allstream
MTS Russia
Mycom
MYtv
Nepal Telecom
NetCracker
Netia
Neural Technologies
Nippon Telegraph and
Telephone
Nokia
Nokia Siemens Net-
works
Nomad
Nortel Global
Nortel Networks
NRJ Mobile
NSN
NTS Indonesia
NTT
NTT DoCoMo
Netadmin Systems
O2
O2 Germany
O2 UK
Oi
Omantel
ONO
OpenCloud
OPT-PF
Optus
Oracle
Orange
Orange France
Orange Poland
Orange Slovakia
Orange Switzerland
Orascom
Orbitel
Pacific Bangladesh
Paetec Communications
USA
Partner
Pelephone
Pine Telephone
Pipex
Polkomtel
Purcell USA
Qwest
Railtel Corporation
Redknee
Reliance
RFF France
Rogers
SBC
Scarlet Telecom
SensorLogic
SFR
Shaw Cablesystems
Sherburn Telesystems
Silk Telecom
Simfonics
SingTel
SingTel Optus
SK Telecom
SoftBank
Sonatel
Sonera Carrier Net-
works
Sparkle
Spice
Spirit Telecom
Sri Lanka Telecom
STA Andorra
STC Saudi Arabia
Subex
Swisscom
Synchronoss
T Mobile
Tango Networks
Tata Teleservices
TDC
TDS
Telcordia Technologies
Inc
Tele2
Telecom Austria
Telecom Italia
Telecom Malaysia
Telecom Namibia
Telecom New Zealand
Telecommunicoaes de
Mozambique
Telefonica
Telefonica Del Peru S
Telefonica S.A
Telekom Malaysia
Telemar
Telenet Belgium
Telewest Broadband
Telfort
Telgua (Claro) Guate-
mala
TeliaSonera
Telkom SA
Telkomsel
Telstra
TELUS
Teracom
Terrastar
The MTN Group Africa
The US Army
TIM
Time Warner Cable
Time Warner Telecom
Time.com Malaysia
Tiscalli
T-Mobile
T-Mobile Germany
T-Mobile UK
T-Mobile USA
TNSI
Transtel
Trilogy Dominicana
(Viva)
Trilogy International
Partners
TTI Telecom
Turkcell
twtelecom
Tyco Telecommunica-
tions
Telcordia Technologies
Inc
Uecomm
UPC
US Cellular
UshaComm
Ventraq (Formerly
ACE*COMM)
Verizon
Verizon Wireless
Vibo Peterstar
Videotron
VimpelCom Group
(Beeline)
Virgin Media Business
Virgin Mobile
Vivacom
Vodafone
Vodafone (SFR) France
Vodafone Ghana
Vodafone Spain
Vodafone UK
Voiamo
Volksbank
Vonage
VPIsystems Inc
VTel Holdings
Wana
WANDL (Wide Area
Network Design Labora-
tory)
Wateen Telecom
WebNMS
WildBlue Communica-
tions
Wind
Xalted
XINTEC SA
You Telecom
Zain Iraq
Zain Kuwait
ZTE
ZIRA
Companies in Report:
5. 1.0 EXECUTIVE SUMMARY 9
2.0 NEXT GENERATION NETWORKS (NGN) 11
2.1 INTRODUCTION 11
2.2 NGN IN CONTEXT 11
2.3 OVERVIEW 15
2.3.1 TIMELINE 15
2.4 COMPARISON OF NGN WITH PUBLIC SWITCHED
AND DATA NETWORKS 16
2.5 NGN MARKET DRIVERS 17
2.5.1 TELECOM OPERATOR AND VENDOR INTER-
ESTS 17
2.5.2 IMPROVEMENT IN ACCESS TECHNOLO-
GIES 18
2.5.3 REDUCED VENDOR DEPENDENCY 19
2.5.4 RETURN ON INVESTMENT 19
2.6 CHALLENGES FOR NGN 21
2.6.1 LARGE SCALE CAPITAL EXPENDITURE 22
2.6.2 OPERATIONAL CHALLENGES 22
2.6.3 INTEGRATION OF PRIVATE NETWORKS AND
APPLICATIONS WITH PUBLIC NETWORKS 23
2.6.4 QUALITY OF SERVICE (QOS) 23
2.6.5 NATIONAL SECURITY AND COMPETITIVE POLI-
CIES 24
2.7 IP MULTIMEDIA SUBSYSTEM (IMS) 25
2.7.1 OVERVIEW 25
2.7.2 HOME SUBSCRIBER SERVER (HSS) 26
2.7.3 APPLICATION AND MEDIA SERVERS 26
2.7.4 CALL SESSION CONTROL FUNCTION
(CSCF) 27
2.7.5 INTERCONNECTION PROTOCOLS 27
2.8 IMS MARKET DRIVERS 28
2.8.1 VALUE-ADDED SERVICES 28
2.8.2 TRANSPARENCY IN ACCESS 28
2.8.3 SCALABILITY 28
2.8.4 INDUSTRY CONSORTIA 28
2.8.5 LTE 29
2.9 CONCLUSIONS 30
2.9.1 IMS SURVEY HIGHLIGHTS 30
3.0 NGN OSS/BSS: COMPONENTS, IMS IMPLICA-
TIONS AND FRAMEWORKS 31
3.1 OSS & BSS FUNCTIONS IN TELECOM OPERA-
TOR ENVIRONMENT AND MARKET FORECAST 31
3.1.1 NETWORK PLANNING AND ENGINEERING
(NPE) 31
3.1.2 FAULT MANAGEMENT (FM) 32
3.1.3 CONFIGURATION MANAGEMENT 33
3.1.4 ACCOUNTING MANAGEMENT 34
3.1.5 PERFORMANCE MANAGEMENT (PM) 35
3.1.6 PROVISIONING AND SERVICE ACTIVATION
(PSA) 35
3.1.7 SECURITY MANAGEMENT 37
3.1.8 INVENTORY MANAGEMENT (IM) 37
3.1.9 BILLING AND CUSTOMER CARE (B&CC) 38
3.1.10 MEDIATION (MD) 39
3.1.11 REVENUE ASSURANCE (RA) 40
3.1.12 MOBILITY MANAGEMENT 40
3.1.13 CUSTOMER MANAGEMENT 41
3.1.14 TERMINAL MANAGEMENT 42
3.2 CHALLENGES FOR OSS AND BSS 42
3.3 OSS CHALLENGES 43
3.3.1 STAKEHOLDER APPREHENSIONS 43
3.3.2 FRAMEWORK TO INTEGRATE CUSTOMIZATION
DEMANDS 44
3.3.3 SMOOTH TRANSITION FROM EXISTING OSS
FRAMEWORKS 44
3.3.4 MULTI-VENDOR CO-ORDINATION 45
3.4 BSS CHALLENGES 46
3.5 SDP: THE SHOCK ABSORBER 47
3.6 TM FORUM SOLUTION FRAMEWORX 49
3.6.1 KEY NGOSS TERMINOLOGY 52
3.6.2 TAM 53
3.6.3 BUSINESS PROCESS FRAMEWORK (FORMERLY
ETOM) 54
3.6.4 SID 57
3.6.5 TNA 60
3.6.6 APIS AND INTERFACES 62
3.6.7 NGOSS COMPLIANCE TESTS 62
3.6.8 THE NGOSS LIFECYCLE 62
3.6.9 ADVANTAGES OF NGOSS 64
4.0 APPROACHES AND TECHNOLOGIES 65
4.1 FUNDAMENTAL CONCEPTS 65
4.1.1 MIDDLEWARE 65
4.1.2 SOA-THE BEDROCK FOR SDP AND OSS/
BSS 66
4.1.3 SERVICE ORIENTED APPLICATION PROTOCOL
(SOAP) 68
4.1.4 WEB SERVICES (WS) 69
4.1.5 EXTENSIBLE MARKUP LANGUAGE
(XML) 70
4.2 OSS/BSS FRAMEWORKS 70
4.2.1 TELECOMMUNICATION MANAGEMENT NET-
WORK (TMN) 70
4.2.2 FCAPS 73
4.3 MESSAGING FORMATS 75
4.3.1 SIMPLE NETWORK MANAGEMENT PROTOCOL
(SNMP) 75
4.3.2 COMMON MANAGEMENT INFORMATION PROTO-
COL (CMIP) 78
4.4 ENTERPRISE DATA ORGANIZATION APPROACH-
ES 79
4.4.1 ENTERPRISE APPLICATION INTEGRATION
(EAI) 79
4.4.2 ENTERPRISE SERVICE BUS (ESB) 80
4.5 APPROACHES TOWARDS IMS-ENABLING OSS/
BSS 81
4.5.1 OSS/J 81
4.5.2 MDA 85
4.5.3 INFORMATION TECHNOLOGY INFRASTRUCTURE
LIBRARY (ITIL) 87
5.0 EMERGING OSS/BSS BUSINESS (REVENUE)
MODEL ANALYSIS 88
5.1 BUSINESS MODEL: TREND ANALYSIS 88
5.2 ADVERTISING AS BUSINESS MODEL 89
5.2.1 MODELS FOR EMERGING MARKETS / ARE-
AS 89
6.0 CSP (COMMUNICATION SERVICE PROVIDERS)
IN OSS/BSS 90
6.1 OTT MODEL WOULD CHANGE CSP’S
(COMMUNICATION SERVICE PROVIDER) ROLE 90
6.2 TIERED PRICING FOR CSP 90
6.3 CUSTOMER BEHAVIOR ANALYSIS – A POWER-
FUL TOOL 91
6.4 BSS MANAGED SERVICES 92
6.5 STRATEGIC DECISION LEVEL FOCUS 92
6.6 TO-DO FOR CSP 94
7.0 OSS/BSS MARKET TREND 2013 & BE-
YOND 95
Table of Contents
6. 7.1 TOP OSS/BSS TRENDS 95
7.2 MARKET IMPACT ANALYSIS OF TRENDS ON RE-
GIONAL BUSINESS POLICY 96
7.3 MOBILE OSS GROWTH 97
7.4 MOBILE BSS INNOVATION 98
7.4.1 ERICSSON CASE 100
7.5 CLOUD & SINGLE BSS SOLUTION 101
8.0 VENDOR ANALYSIS 103
8.1 VENDOR LANDSCAPE OBSERVATIONS 103
8.2 VENDOR CLASSIFICATION 104
8.2.1 COMPREHENSIVE SOLUTION PROVIDING PURE
OSS/BSS VENDORS 104
8.2.2 COMPREHENSIVE SOLUTION PROVIDING COMPO-
SITE VENDORS 105
8.2.3 CORE STRENGTH CONCENTRATORS –
BSS 106
8.2.4 CORE STRENGTH CONCENTRATORS –
OSS 108
8.3 VENDOR INITIATIVES 109
8.3.1 TOTAL VENDOR LIST 109
8.3.2 AMDOCS 110
8.3.3 CBOSS 112
8.3.4 CERILLION 117
8.3.5 COMARCH 119
8.3.6 COMPTEL CORPORATION 121
8.3.7 COMVERSE 126
8.3.8 CONVERGYS 128
8.3.9 CVIDYA INC 129
8.3.10 DORADO SOFTWARE 131
8.3.11 ELITECORE TECHNOLOGIES 131
8.3.12 ERICSSON 132
8.3.13 EVOLVING SYSTEMS INC 133
8.3.14 FORMULA TELECOM SOLUTIONS 135
8.3.15 HEWLETT-PACKARD COMPANY 136
8.3.16 HIGHDEAL 137
8.3.17 HUAWEI 138
8.3.18 IBM 139
8.3.19 INFOVISTA 141
8.3.20 INTEC TELECOM SYSTEMS (CSG INTERNATION-
AL) 142
8.3.21 LOGNET SYSTEMS 144
8.3.22 METRATECH 146
8.3.23 MINDCTI LTD 147
8.3.24 MYCOM 148
8.3.25 NETCRACKER 150
8.3.26 NEURAL TECHNOLOGIES 152
8.3.27 OPENCLOUD 153
8.3.28 ORACLE 154
8.3.29 REDKNEE 155
8.3.30 SUBEX 157
8.3.31 SYNCHRONOSS 160
8.3.32 TTI TELECOM 161
8.3.33 USHACOMM 161
8.3.34 VENTRAQ (FORMERLY ACE*COMM) 162
8.3.35 VPISYSTEMS INC 163
8.3.36 WANDL (WIDE AREA NETWORK DESIGN LABORA-
TORY) 165
8.3.37 WEBNMS 166
8.3.38 XALTED 168
8.3.39 XINTEC SA 169
8.3.40 ZTE 170
8.3.41 TELCORDIA TECHNOLOGIES INC 171
8.3.42 NOKIA SIEMENS NETWORKS 173
8.3.43 ALCATEL-LUCENT 176
8.3.44 ASCOM NETWORK TESTING 179
8.3.45 ZIRA 180
9.0 CASE STUDY 184
9.1 ERICSSON RANKED #2 IN OSS/BSS AND
SDP 184
9.2 NETADMIN SYSTEMS MONITORS WORLD’S LARG-
EST LAN 184
9.3 AMDOCS CUSTOMER SUCCESS STORY 185
9.4 ERICSSON INVESTS AS NOKIA SIEMENS SELLS-
OFF BSS/OSS SOFTWARE 187
9.5 NETCRACKER PLANNING TO DEMONSTRATE
BSS/OSS EFFICIENCY 188
9.6 ASCOM NETWORK TESTING ENHANCES TEMS
DISCOVERY 189
9.7 BSS/OSS TRANSFORMATION: ABSOLUTE IMPER-
ATIVE IN THE 4G WORLD 191
9.8 REDKNEE TO ACQUIRE NOKIA SIEMENS BSS
BUSINESS FOR $52 MILLION 194
9.9 ERICSSON WINS TELEPHONY BSS/OSS EXCEL-
LENCE AWARD 196
10.0 NGN OSS/BSS MARKET FORECAST ANALYSIS
2013 – 2018 198
10.1 FORECAST METHODOLOGY 198
10.2 OSS & BSS SOFTWARE MARKET: COMBINED VS.
SPLIT REVENUE 2013 - 2018 198
10.2.1 COMBINED (OSS+BSS) REVENUE FORE-
CAST 198
10.2.2 REVENUE SPLIT: OSS VS. BSS SOFTWARE MAR-
KET 199
10.2.3 OSS REVENUE SPLIT BY PLATFORM: WEB VS.
MOBILE VS. WIRELESS DEVICE 200
10.2.4 BSS REVENUE SPLIT AMONG SERVICES: STAND-
ARDIZED VS. CLOUD & CENTRALIZED 201
10.2.5 OSS REVENUE MODULAR SPLIT: NPE VS. FM VS.
PM VS. PSA VS. IM 202
10.2.6 BSS REVENUE MODULAR SPLIT: B&CC VS. MD VS.
RA 2013 - 2018 204
10.3 OSS+BSS) REVENUE DISTRIBUTION BY REGIONS
VS. COMPONENTS 2013 - 2018 206
10.3.1 REGIONAL DISTRIBUTION: NA VS. EMEA VS. CALA
VS. APAC 206
10.3.2 COMPONENT DISTRIBUTION: LICENSE VS. SER-
VICE VS. MAINTENANCE 208
10.4 OSS MODULAR REVENUE DISTRIBUTION IN RE-
GIONS (NA VS. EMEA VS. CALA VS. APAC) VS. COMPO-
NENTS 2013 – 2018 210
10.4.1 NETWORK PLANNING AND ENGINEERING
(NPE) 210
10.4.2 FAULT MANAGEMENT (FM) 212
10.4.3 PERFORMANCE MANAGEMENT (PM) 214
10.4.4 PROVISIONING AND SERVICE ACTIVATION
(PSA) 216
10.4.5 INVENTORY MANAGEMENT (IM) 219
10.5 BSS MODULAR REVENUE DISTRIBUTION IN RE-
GIONS: NA VS. EMEA VS. CALA VS. APAC 2013 -
2018 221
10.5.1 BILLING AND CUSTOMER CARE (B&CC) 221
10.5.2 MEDIATION (MD) 224
10.5.3 REVENUE ASSURANCE (RA) 226
10.6 IMPROPER CARRIER BILLING: MNO’S REVENUE
LOSS VS. SUSTAINED GAIN VS. BRAND IMPACT 228
10.6.1 TOTAL BILLING VS. DIRECT BILLING REVENUE
LOSS 2013 – 2018 228
10.6.2 BRAND IMPACT AND SUSTAINED INVESTMENT
GAIN 229
10.7 OSS/BSS VENDOR RAKING 2013 230
11.0 CONCLUSIONS AND RECOMMENDA-
TIONS 232
11.1 RECOMMENDATIONS FOR OSS/BSS VEN-
DORS 232
Table of Contents (Cont.)
7. List of Graphs
Figure 1: IMS Architecture Components 26
Figure 2: Percentage Weight Distribution among Three Drivers for Migrating to IMS 29
Figure 3: OSS and BSS Position Graph 31
Figure 4: KABIRA PSA Framework 36
Figure 5: Frameworx Schematic 50
Figure 6: NGOSS Schematic 51
Figure 7: eTOM framework 56
Figure 8: Operation Domain 57
Figure 9: SID Business Entity Framework 59
Figure 10: NGOSS Lifecycle Management 63
Figure 11: Logical Layers of TMN Framework 73
Figure 12: NGOSS and OSS/J Synchronization 82
Figure 13: TMF/Prosspero Framework 83
Figure 14: OSS+BSS Combined Software Market Revenue 2013 – 2018 198
Figure 15: OSS vs. BSS Revenue Split 2013 - 2018 199
Figure 16: OSS vs. BSS Revenue Sharing % among Totals 2013 – 2018 199
Figure 17: Platform OSS Revenue (web vs. mobile/wireless device) 2013 – 2018 200
Figure 18: Web vs. Mobile vs. Wireless Device Market OSS Revenue 2013 – 2018 201
Figure 19: Standard vs. Cloud & Centralized BSS Revenue 2013 – 2018 202
Figure 20: Standard vs. Cloud/Centralized Consolidated BSS revenue 2013 – 2018 202
Figure 21: NPE vs. FM vs. PM vs. PSA vs. IM: OSS Revenue 2013 – 2018 203
Figure 22: NPE vs. FM vs. PM vs. PSA vs. IM OSS Market 2013-2018 203
Figure 23: B&CC vs. MD vs. RA: BSS 2013 – 2018 205
Figure 24: B&CC vs. MD vs. RA BSS Consolidated 2013 – 2018 205
Figure 25: OSS+BSS Revenue Distribution by NA vs. EMEA vs. CALA vs. APAC 207
Figure 26: NA/EMEA/CALA/APAC Market OSS+BSS Revenue 2013 – 2018 207
Figure 27: OSS+BSS Revenue Distribution by License vs. Service vs. Maintenance Components 2013 – 2018 208
Figure 28: Component Market by OSS+BSS Revenue 2013 – 2018 209
Figure 29: NPE Revenue by NA vs. EMEA vs. CALA vs. APAC regions 2013 - 2018 210
Figure 30: NA/EMEA/CALA/APAC Regional Market NPE revenue 2013 – 2018 211
Figure 31: NPE Revenue by License vs. Service vs. Maintenance components 2013 – 2018 211
Figure 32: FM revenue among NA vs. EMEA vs. CALA vs. APAC regions 2013 – 2018 213
Figure 33: NA/EMEA/CALA/APAC Regional Market of FM revenue 2013 – 2018 213
Figure 34: FM Revenue by License vs. Service vs. Maintenance Components 2013 – 2018 213
Figure 35: PM Revenue by NA vs. EMEA vs. CALA vs. APAC regions 2013 – 2018 215
Figure 36: NA vs. EMEA vs. CALA vs. APAC Regional Market PM Revenue 2013 – 2018 215
Figure 37: PM Revenue by License vs. Service vs. Maintenance Components 2013 – 2018 215
Figure 38: PSA Revenue by NA vs. EMEA vs. CALA vs. APAC regions 2013 – 2018 217
Figure 39: NA/EMEA/CALA/APAC Regional Market of PSA revenue 2013 – 2018 217
Figure 40: PSA Revenue by License vs. Service vs. Maintenance components 2013 – 2018 218
Figure 41: IM Revenue by NA vs. EMEA vs. CALA vs. APAC regions 2013 – 2018 219
Figure 42: NA/EMEA/CALA/APAC Regional Market of IM revenue 2013 – 2018 220
Figure 43: IM Revenue by License vs. Service vs. Maintenance Components 2013 – 2018 220
Figure 44: B&CC Revenue by NA vs. EMEA vs. CALA vs. APAC Regions 2013 – 2018 222
Figure 45: NA vs. EMEA vs. CALA vs. APAC Regional Market of B&CC revenue 2013 – 2018 222
Figure 46: B&CC Revenue by License vs. Service vs. Maintenance Components 2013 – 2018 223
Figure 47: MD Revenue by NA vs. EMEA vs. CALA vs. APAC Regions 2013 – 2018 224
Figure 48: NA/EMEA/CALA/APAC Regional Market of MD revenue 2013 – 2018 225
Figure 49: MD Revenue by License vs. Service vs. Maintenance Components 2013 – 2018 225
Figure 50: RA Revenue by NA vs. EMEA vs. CALA vs. APAC regions 2013 – 2018 226
Figure 51: NA/EMEA/CALA/APAC Regional Market of RA revenue 2013 – 2018 227
Figure 52: RA Revenue by License vs. Service vs. Maintenance Components 2013 – 2018 227
Figure 53: Worldwide Operators Total Billing Revenue vs. Direct Billing Revenue Loss 2013 – 2018 229
Figure 54: Worldwide Operators Direct Carrier Billing Revenue loss 2013 – 2018 229
Figure 55: OSS/BSS Vendor Net Profit Margin Trend 230
Tables
Table 1: Comparison Chart between NGN, PSTN and PSDN 17
Table 2: OSS/BSS Vendor List 110
Table 3: Impact of Direct Carrier Billing vs. Sustained Gain Percentage 229
Table 4: OSS/BSS Vendor Ranks and Net Profit Margin 231
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