The document discusses strategies for effectively integrating IT and communication efforts into a university's success. It recommends starting by framing the issue using relevant numbers to get administrators' attention. For example, it shows that an extension service's market share dropped 50% from 1986 to 2006 as more people used the internet instead. It then suggests packaging the proposed solution and metrics for measuring success, such as increasing online extension access from 270,000 to 500,000 people per year. Finally, it emphasizes knowing what is needed to be successful and aligning efforts accordingly, then measuring results to make the best case for initial and recurring funding support.