This document summarizes a session by Rod Chambers on whether managing people is an art or a science. The session discussed introducing new technology to the Newark Public School system and its 7 unions, which have different but similar interests. Through dialogue and understanding different perspectives, the goal was to find outcomes that satisfy all interests, such as ensuring technology provides more accurate and timely paychecks while being easy to use.

1. SCIENCE OR ART?
A Session by
Rod Chambers BSc, PMP, CSC, DTM

4.  A dialogue
 Outcomes
 Satisfy various interests

5.  Understanding
 Perspectives
 Empathy

6.  Newark Public Schools
 7 Unions
 Different yet Similar Interests

7.  Introducing Technology
 Materially affect the working conditions for
Union members

11. Accurate paychecks
Timely paychecks

12.  Accurate Paychecks
 More Timely Paychecks
 Easier to Use

13.  Dialogue
 Outcome satisfaction
 Understanding
 Empathy

15. Finis
For Additional Information
Contact: Rod Chambers
Email: rod@rodchambers.com