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Choose the correct answer:
l. The 'tappal' is opened and stamped with the date in
the presence ofthe:
a) Head clerk
b) Junior superintendent
c) Administrative Assistantd) Head of the office
2. Envelopes addressed to officers by name and those
marked "secref'or strictly confidantial are opened by:
a) The officers to whom they are addressed
: b) The clerk in the inward section
c) TheHeadofoffice
d) The senior superintendent
3. The papers are sorted according to sections num-
bered and sent to the:
a) Head of office b) Respective superintendents
c) Section clerk d) None ofthe above
4. The papers are registered by the subject clerk in a:
a) Record issue register b) Distribution register
c) Personal register d) Periodical register
5. Ifanypaperreceived relatesto anunclosed case, the
clerk keeps the paper.
a) To a new file
b) To the current file
c) After taking oral orders ofthe superintendent
d) None ofthe above
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":o1<nenileei;
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corco,lco8 acL<o)co mr"lcrjlord qlcdad <olm5<o'il
aoofl caoet3gg geoJc<naeicorg<otrorlcd Gn6.'oco)
g6rBcorla,(0))ggl.
oo; ocoolmr'lod ao; al"jco6 <aooge,1o8
CtroccLlalu errelggco8 oric;
"6onocn
oliaac
oJo ooJQsTDo ofloD<oi
"go.a..'il.eOilo6
oilcO
noceei'l oo"l o'ldo;(m]. a;cn1mn go8 osc5g1oE
"-t3
m) o'ra, ml oril <o o o-ro"le,gJ
"6
eJ<olc oo ellbrlo
of'1o. 6'J. ojl. rlt;m5<oa,a1 Scoto crt o"l a,sc aoc dni.
pno eraei<o'lo'ilo8 .16o. a. o-il. cr.rSos cdc6Jd6B
gceni modaloi$pscil. @oraoJos pCInDo
eanaE roos;omr ercexoniloS gcr:minolaoleei;
cmoceni.
6. If a paper is received which does not relate to an
unclosed case, the clerk:
a) Adds the paper to the current file
b) Gets orders ofthe higher authority
c) Puts the paper in an appropriate pad and the
paper thus become a 'case'
d) None ofthe above
7. The disposal files are kept
a) By the subject clerk b) In the Head Quarters
c) In the record room d) Ir the strong room
8. Which of the following communications addressed
to the head of the offrce does not constitute a'tappal'.
a)In the form ofcards b) Closed envelopes
c) Packets or telegraphs d) Telephone calls
9. Tappal brought by messenger should be aeknowl-
edged by the tappal clerk in the:
a) Local Delivery Book b) Dishibution Register
c) Messenger's delivery book
d) Requisition slip
10. Tappals brought by messengers before 10 am; and
the tappal clerk has left office inthe evening and on
, holidays are to be:
' a) Retumed
b) Dropped into the box kept for the purpose
c) Handed over to the head ofoffrce
d) Handed over to the superintendent

n.
t2.
13.
14.
Disposgl of files/paperq that are to be retained per_
manently rue marked as:
a)D b)R c)K d)L
Disposals of file/papers that are to be destroyed
afier l0 years are marked as:
a)D b)K c)N d)F
I-)isposals of files/papers that are !o be destroyed
after 3 years are marked as:
a)D b)L c)F d)K
Disposals of files/p-aper that are to be destroyed
after one year is marked as:
a)D b)X c)L d))o.{
Disposals of those that are to be sent out in originat
is.marked as:
a)N b) L c)K d)D
Mark.made on a disposal which is not to be regis-
tered is:
a)L b)X c)N d)D
Disposal for'Do not register but lodge, is marked
wlfir:
a)D b)XN c)XL d)N
Disposal for'Do notregister but retum in original' is
marked with:
a)XN b)xl. c)N d)L
Moneys, cheques and other valuables rbceived as
enclosures to communications will be enterpdbythe
tappal cleik in the:
a_?4 6
sm8s6
chronological order beginni4g from:
a) The bottom b) The top
c)Asperconvenience d) None oithe above
26. Which of the foltowing statements is false.
a) The aim,of a .NotJ should be to pr"r.oti" tfr.
most indelligible, condensed and convenient form
the facts of the caseto be dealt with.
b) A 'Note' should supply deficiencies or omissions
and correct any error or explain any ambiguity in
the current file
c) No 'Note' shallbe written on the marginunless it
- is very brief.
d) Note file and current file will bb the same and its
pages will be nlmbered continuouslv.
27. Which of the following statements is wione:
a) When a draft is sub-itt"4 the fact sf,ould be
. stated in the Note sheet.
b) All long-.Notes' should as far as possible be' typed.
,c) Ifthere are mahy corrections in the note if should
be rewritten or typed.
d) Note should end at the end of the oaee.
28. Precis of contents is to be written:
1) Onlywhen it is of great length and complexity.
b) When the officer does not cie to read the content
ofthe paper under consideration.
c) Invariably at every occasion.
d) When the officer insists.
29. Which ofthe following statrnents is false.
a) Superintendent acan offer suggestions or opin_
ions in a Note.
b]
Ir." f"te, all personal attacks should be avoided-
c) It is for the superiin officers'to oriticize or offer
suggestions.
d) Clerk is not expected to offer opinions in Note.
30. A fresh file is opened out of a cunent file when:
"IIhe
head of the officer is-transferred anp a new
officer taken charges.
b) A seperate subject arises out ofa current file.
c) The volume of the file increases.
d) None of the above
31. The draftin the.current file should be so placed as to
@me:
a) Below the note file and above the cunent file
b) Below the note file and the current file.
c) Above the note file and the current file.
d) None ofthe above
32. Which of the following statement is wrone:
a) At the head of every draft lettei, p.*fui*, o,
memorandum, the titlimust be wriiil-----
b) It should be framed and arranged'exactly like an
index file.
c) Tn sdmftprcceedingsormemorandumtre list of
addressess' is .entered
at the botton of the draft on
the left hand side.
d) None ofthe above
33. Which of the methods of communication of seneral
tufings and orders in particular cases is irregriar:
b) In communicating general rulingswhieh-aris€ our .
of a particular case, the latter is kept distinct from
the former.
b) The general ruling alone should be issued to all
whom it may concem.
15.
" t6.
17.
18.
t9.
2Q. Out ofoffice hours and on holidays th;;I";ilorl
duty should see that any telegram, or other.;;;:
ntcatrons marked'special' or .urgent'
or .express,.
a)_Are registered immediately and intimate tire head
of office telephonically about the urgency.
b) Are sent to the head of ofiice thi same day by
special messanger.
c) Wait forthe arrival ofthe head ofoffice in the next
working day.
a) Local DeliveryBook b) Call Book
c) SecurityRegister d) Personal Register
a) Periodical statements
be filed inrecordfiles
b) Papers which are to
d) None ofthe above
2 l. Thenumber ofentries on each ofthe personal regis_
tershallordinarilybe: '-
a)Five b)Eight c)Three d) Two
22. hepare are registered in the order of:
a) Priority.
b) The number stamped on them
c) The discretion ofthe clerk
d) Urgency
23. Classes ofpapersaot to be registered in the personal
Register:.
clPapers of an ephemeral character and those which
are to be entered in special registers
d)All ofthe above
24 Papers to be-kept in a file are punched:
f) In the.left.hand corner at *re top lbout an inch
inside.
b) In the lEft side of the paper at a distance of 3
inches a part aad about
- initr lnria".
!).!n the left hand corner at the top about 2 inches
rlside. ". -*rA
d) None ofthe above
25.1 The papels of the surrent file must be aranged in

3O : noe affa,rwo,
c) The orders on the particular case should be
communicatewd only to the concemed officer.
d) The general ruling as well as orders on particular
case should be communicated to all alike.
34. Which ofthe following actions is inegular.
a) No reference should be made to a subordinate of-
ficer which is not absolutely necessarv.
b) Information should be .ull"d for dom a subordi-
nate offrcer, which could be gathered from the office
' records.
c) When a reference has to be made, great care should
be taken to see that it is complete.
d) lnformation should not bccalled for piece meal.
35. The letter 'N'prehxed to the number of i reference or
disposal means that:
a) The papers are sent out in duplicate
b; The papers are kept in the Note file.
c) The papers are sent out in original.
d) None ofthe above
36. In eommunications, which are of the nature of autho-
rizations of payments to be made the amounts should
be written in:
a) Words only. ' b) Figures only
c) Words as well as figures d) Either words or fisures
37. The entry in the Index relating to an individual p'aper
is called a:
a) Title b) Head
a) Referenceletter
c)N-disposal
b)N-reference
d) None ofthe above
46. Government can be addressed directlv bv:
a) Regional offrcers b) District offr."r,
c) Head of office d) Head of Department
47. Which of the following officers can directly address
the Govemment
a) Regional officers b) District offrcers
c) Head of office d) Commissioner for
worlanen.s compensation.
48. Fair copies ofletters addressed to higher authorities
should be signed by:
a) The Junior Superintendent
b) The Administrative Assistant
c) The head of the office
d) The senior superintendent
49. Memoranda may be signed by the:
' a) Superintendent ofsections
b) Head of the Department
c) Head clerk
d) District officers
50. All communications will be sent only in the name ofthe:
a) Head of Department b) Head of the office
c)Regionalofficers d) Superintendentofthesection
51. All proceeding containing orders passed in exercise of
a statutory power must be signed by the:
a) Superintendent of s'ections
b) Regional officers
c) Head of the office
d) Head of the Department
52. Which of the following statrnents is wrong:
a) Letters, proceedings and memoranda shill be com-
plete in themselves.
b) Conespondence shall not be condensed
c) Only one topic shall be dealt with in one
commnucahon.
d) Demi-official letters, correspondence shall not be
quoted in official communications.
Communications io the High murt ihould be addressed to:
a) Chiefjustice of the High court.
b) Judge ofthe High court
c) Registrar of the High court
d) Superintendent ofthe offrce
Communications to the Public Service Commission
should be addressed to the:
a) Secretary to the PSC b) Chairman of the pSC
c) Member of the PSC d) Deputy secretary of
thc PSC
Communications to the Board of Revenue should be
addressed to the:
a) Special secretary of the Revenue Department
b) Secretary of the.Board
c) Head of the section
d) None ofthe above
Who is directly responsible for seeing to the prompr.
despatch- of papers sent to him in the fair - copy
section, for issue.
a) Headoftheoffice b)Headclerk
c) Superintendent d) Head of the Depart-
ment
Which-ofthe general nrles regarding copying is false.
a) Before a typist begins to copy a paperfor issue be
shall veri$zthatitbean the initials ofthe Gazetted officer.
c)Police d)Budget
39. When it is proposed to address thqGovernment the
public service commission, the Vce-chancellor the cor_
respondence shall be in the form of:
c) Sub Head d) None ofthe above
38. Commonly used sub heads does not include:
a) General b) Miscellaneous
q) The Letter b) The D.O. Letter
a) D.O. Letter b) Memorandum
c) The Memorandum d) Endorsement
40. When an officer oione Department, wants any infor_
mation from an officer of another Department. com_
munication to be made is in the form ot 53.
54.
41.
c) Letter d)proceedings
The head ofthe office records his decision in exercise
of a statutory power or where important executive
decisions are taken, will be recorded in the:
a) Memorandum folm b) Endorsement form
c) Proceedings form d) Demi official form
The form used to communicate and call for informa_
tion between the sections of the same office and to
issue charge memos and show oause notice is called:
42.
43.
55
56.
)t.
When the copy of a paper is sent to a subordinate
officer for remarks, or is communicated to him in orisi-
nal for information or disposal, the disposal takes tle
form of:
a) Demi-offrcial form
c) Note
b) Proceedings form
d) Memorandum form
b)An endorsement
d) Communication
a) Amemorandum
c) A disposal
44. If the original paper itself is sent to a subordinate
officer for remarks it is called:
a) N. Disposal b) N. reference
45.
c) Both (a) and (b) d) None ofthe above
If the original paper itself is sent to a subordinatb
officer for information or disposal it is calle&

b) A1l copies must be made neatly and legibiy.
c) All fair copies should be typed with double spacing
d) The Typist shall maintain a daily work load regisrer.
58. After a fair copy is made by the typist, it is compared
by the:
a) Fair copy superintendent
b) Comparing clerk
c) Headofoffice
d) Another typist
59. The fair copies after comparison will be initiaied by
the cierk:
a) Below the entry ofdesignation ofrhe officer.
b) At the left-hand bottom comer.
c) At the right - hand bottom comer.
d) At the margin.
60. Copies ofproceedings on disciplinary cases should be
signed by the:
a) Head of the department b) Superintendant
c) Head ofthe office
d) Administrative offi cer
61. In the case if D.O. letters and other letters addressed
to the officer by name from a Member of Parliament
or a Member of the LegislativeAssembly replies will
be issued over the signature of:
a) The Head of the Department
b) District Level officer
c) The officer to whom the communication was ad-
dressed
d) The superintendent
62. In the case ofofficial letters rbceived in the Headouar-
ters offices of the Department from the membeis of
Parliament and Legislative Assembly replies will be
issued over the signature of:
a) 'Joint Director b) Deputy Director
c) Head of the Department d) Assistant Direcror
In the case of official letters received in the collectorates
from the members of Parliament and LegislativeAs-
sembly ruplies will be issued over the signature oi
a) The collector himselft
b) An officer not below the rank of Deputy Collector
c) The Shirastadar
d) Superintendent
In the case of official letters received in the officers
below the District Level, replies will be issued over
the signature of:
a) Headofoffice
c) Superintendent
Duties ofthe despatching clerk does not include:
a) He will enter the date of despatch in the proper
column of the fair copy Register.
b) He himself will hand over the tapal to the con-
cemed officeq if it is a local delivery.
c) The papers will be tagged together in the usual
way in a single file.
d) If a registered article is required to be sent
"Acknowledgement due", he should ensure that the
article has been booked as "Acknowledgement due".
The fact of despatch of an 'N' disposal, will be re-
corded by the despatching clerk by affixing the des-
patch stamp on the:
a) Office copy, if there is one
b) Number in the Distribution Register
ao4 6
sfDlfffal
c) Note file, ifthere is one. d)Pageofthecurrentfile
on which the order to issue is recorded.
Which of the following statements is not true:
a) The object ofusing "Economy label" is that the
envelope should be used over and over again.
b) A description or list ofthe contents of packet should
not be noted on the economy label.
c) Economy labels should not be used in the case of
confidential papers.
d) The flap of an envelope containing non-confiden-
tial papers will not be gummed.
Valuables intended for despatch through local deliv-
ery will be put in envelopes or packed and sealed and
it will be the responsibiility of the:
a) Despatch clerk
b) Head of the office
c) Superintendent ofthe office section
c) Office peon who delivers it
High court Registrar's letter should be replied by offi-
cials not below the rank ot
a) Deputy Secretary b) Joint Secretary
c) Under Secretary d) Section officer
Functions of the Record Keeper include:
a) Supply ofrecords in response to requisitions.
b) Checking ofrecords deposited
c) Destruction of records in due time
d) All ofthe above
Which of the following statements is false:
a) Requisition for records shall be signed by the su-
perintendent
b) Not more than one record shall be asked for in the
same form.
c) All records issued out ofthe Record Section shall
be entered in the Record Issue Register.
d) In case a record wanted is not found the requisition
slip should be rerumed to the concemed clerk.
The evils ofunnecessary detention ofrecords in the
sectlon are:
a) Accumulation of records on side racks.
b) Records are note easily obtained.
c) This practice is a source ofloss ofrecords
d) All of the above.
Details regarding completed or closed registers shall
not include the following:
a) Serial number, Name of register and period to u'hich
it includes
b) Number of pages, Date of closure and transfer or
register ofrecords.
c) Signature and designation of the person who main-
tained the register.
d) Acknowledgement of the Record - keeper.
The record room will be inspected at least once in a
quarter by the:
a) Head of the Department b) District Level Officer
c) Committee specially constituted
d) Manager or Head ministerial officer
To watch the punctual receipt or despatch ofperiodi-
cdl reports and returis, each clerk will maintain:
a) Personal Register b) Periodical Register
c) Liability Register d) Contingent Register
Permanent files of important orders maintained for
case ofreference are known as:
67.
68
69.
72.
73.
70.
71.
63.
64.
65.
b) Head of Department
d) None ofthe above
74
75.
76.
66.
a) Record files b) Correspondence fi1e

32 ; moe affa,rsn,
c) Stock files d) Current files
77. The head of office while checking the personal Regis-
ter should see that the new papers are submitted by
the clerk within:
a)
_Five
days ofreceipts b) Fourteen days of re-
ceipts c) One month ofreceipts
d) Two months of receipts
78. 'Five.Days Rule' does not include:
a) Papers will normally be submitted by the office
within five days of their receipt in office.
b) Papers will normally be submitted within five days
from the daie on which they are marked back to the offite
c) The superintendent will be held responsible for
any paper found pending for more than five days.
d) Holidays will be excluded in calculating the period
of five days.
79. Arrear list obtained from the sections is to be submit-
ted to the Head of office on the:
a) To communicate with other officers
b)Only for messages which are short and really urgenr
c) Forclearingdoubts
89. The time allowed for Tifiin is:
a) 5ft of each month b) 10'h of each month
c) Thirty minutes d) Ninety minutes
90. Office attendant should however, attend the office at:
a) 10am b) 10.15am c) 9am d) 9.30am
9l . Any reference issued from the office lthich originates
the file is called:
a) Reference file b) Arising Reference
c) Original file d) Reference
92. Case consists of:
a) Note file b) previous file
c) Cunent file d) Books put up for ref
93. Govemment officers
""*.rotlii;t"*tth
each other or
with any member of the public on official matters
without the formality of official procedure through:
a) Demi-officialcorrespondence
b) Ordinary official Letter
c) CircularDemiofficial Letter
d) Office memorandum
94. A statement ofthe final decision ofthe offrce on anv
matter submitted for information or orders is known
as:
a) PersonalRegister
c) Security Register
a) Every month
c) Six months
b) Periodical Register
d) Call Book
b) Two months
d) Three months
a) One hour
a) Final orde.rs
c) Approval
a) Slips
c) Marking
c) Tappal
b) Forfy five minutes
b) Final decision
d) Disposal
b) Drafting
d) None ofthe above
b)Flagging
d) None ofthe above
d) Registered letters
c) 20th of each month d) l5e of each month
80. The responsibility of obtaining arrear list from the
sections, consolidating and submitting to the head of
the office vests with:
a) The superintendent, fair copy section
b) The subject clerk
c) The Head clerk
d) Superintendent ofthe general section
81. All papers marked for issued are ordinarily expected
to be issued by the fair copy section within:
a) Two days of its receipts b) A week of its receipt
" c) Twenty four hours ofits receip
d) Ten days ofits receipt
82. When a paper cannot be disposed of till a suit is de-
cided, which may take years, it will be entered in the:
95. The preparation of any communication which it is
proposed to issue is:
a) Noting
c) Correspondence
c)Attached file d) None ofthe above
96. Any document attached to a communication to supple-
ment or elucidate the point.conveyed in the letter is
called an:
a) Enclosure b)Annexure83. The custodian ofthe Call Book is:
a) Superintendent offair copy section
b) Tappal clerk
c) Headofoffice
d) None ofthe above
84. The Call Book shall be submitted to verification by
the Head ofoffice once in:
97. The process of attaching slips printed with letters of
the
,alphabet or numerals to the top of the papbrs put
up for reference in a case is called:
85. The document intended to act as a reminder to the
clerk that some actions is necessary in called:
a) Call Book b) Reminder Diarv
c)PersonalRegister d)SecurityRegisier
86. The olerk's first duty on each working day is to:
a) Send all the paper to the subject clerk
b) Despatch all the pending papers to the concerned
people
c) Examine the entries in his Reminder Diary
- d) Write Note on papers received yesterday
87. Every communication received in the offici is confi-
dential except
a) All the papers received "b) Registers
c) Notes, corresiondence and disposals.
d)All of the above
88. As a general rule, the telephone should be used; which
. ofthe following statements is wrong:
98. The process ofputting up in a case previous corre-
spondence, laws, rules etc required for its disposal,
flagging them and indicating their presence by refer-
ences in the margin is called:
a) Old file b) Put up papers
c) Referencing d) Official reference
99. When one Government officer.as such, addresses or is
addressed by another Government officer or by anv
public body or private individual with the intention
that such correspondence may be the public record, is
known as:
a) Demi official conespondence
b) Offrcial conespondence
c) Official letter
d) None ofthe above
I 00. All communications received in the office which are offi-
cial or demi-offrcial are until numbering is known as:
a) Offrcial communications b) Letters
(Answer will be published in the next issue)

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February-Hlarch 2016
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