Charles Dickens was a famous 19th century author known for his serial novels. He would publish chapters individually in newspapers to keep readers engaged and coming back for more. This "cliffhanger" technique involved ending chapters with a suspenseful moment to make readers want to know what happens next. The presentation argues this is an effective marketing strategy for bloggers, suggesting they write posts that introduce an idea but leave some suspense at the end to encourage readers to return. It provides an example of using this technique to discuss getting dumped by a boyfriend. The presentation concludes by offering copywriting services to help marketers tell compelling stories using techniques from great writers like Dickens.