This document is a resume for Patrick Olanrewaju Ajiiboye. It summarizes his personal details, education history, work experience, skills and qualifications. Some key details include: He holds a Postgraduate Diploma in Customer Relationship Management from 2015. He has worked as a Customer Care Representative for ISON BPO International Limited - MTN since 2015. He has additional training and certification in areas such as customer service, management and teaching. His objective is to work in a dynamic team-oriented environment and contribute to accomplishing goals.
1. AJIBOYE, PATRICK OLANREWAJU
17, Adebayo Ige Street, Off Pipeline road, E-mail Address: tosland4u@gmail.com
Ile-Ibadan bus stop, Phone Number: +2347030291451
Ijegun road,
Ikotun,
Lagos.
CAREER OBJECTIVE:
To work in a dynamic environment as a team player, contributing my quota and leaving an indelible
mark in the accomplishment of targeted goals
PERSONAL DETAILS:
Gender: Male
Date of Birth: 29th
September 1988
Marital Status Single
Nationality: Nigerian
State of Origin: Kwara
Local Government: Irepodun
EDUCATION:
2015 Postgraduate Diploma(PGD),Customer Relationship Management
The Institute of Customer Relationship Management, Nigeria
2014 Certificate of National Service,
National Youth Service Corp (NYSC)
2013 Bachelor of Education (B.Ed), Educational Management,
Second class honors (Lower division).
University of Ilorin. Ilorin, Kwara state.
2006 WASSCE/SSCE,
QueenMaris College, Ikotun, Lagos State.
TRAININGS / CERTIFICATIONS
21ST NOVEMBER, 2015 HMIHY TRAINING
ISON BPO International Limited-MTN PRINCIPAL PARTNER
16TH
FEBURARY, 2015 Certified Customer Service Professional (CCSP)-ICRM
16TH
SEPTEMBER, 2014 Proficiency Certificate in Management, Nigerian Institute of
Management.
2. PROFESSIONAL MEMBERSHIP
2015 Associate Member, The Institute of Customer Relationship Management, ICRM.
2014 Graduate Member, Nigerian Institute of Management, NIM
2013 Certified Member, Teachers Registration Council of Nigeria, TRCN
WORK EXPERIENCE:
2015 – Till date ISON BPO International Limited- MTN,
Designation: - Customer Care Representative (CCR)
2013 – 2014 National Youth Service Corps member,
Osun State College of Education,
Ila-Orangun,
Osun state.
Designation: - Lecturer in the Department of Educational Foundations and Management.
2013 Internship,
Jamb Zonal Office,
Ilorin,
Kwara State.
Designation: -Administrative Intern in the Department of Administration
2012 Teaching practice,
C & S Secondary School,
Ilorin,
Kwara State.
Designation: - Student Teacher
WORKSHOP ATTENDED WITH DATE
Participant: One Day Workshop on ‘Effective Customer Relationship and Service
Quality Management’ by The Institute of Customer Relationship
Management at White Plain Hotel, Osogbo, Saturday, 27th
September, 2014.
OTHER SKILLS
Computer Proficiency Skills: Microsoft Office Packages
Language Spoken: English Language, Yoruba Language
Communication Skill
Customer Service Skill
Effective Use of CRM Application
Interpersonal Skill
Teaching Skills
3. HOBBIES/INTEREST:
Reading, Football, and Swimming
REFEREES
1. Dr. (Mrs.) C.T. Oladosu
Department of Educational Foundations and Management (EFM),
Osun State College of Education,
Ila-Orangun,
Osun State.
+2348064810225
Oladosuct02@gmail.com
2. Dr. Y.A. Faremi
Department of Guidance and Counselling,
Faculty of Education,
AdekunleAjasin University,
Akungba-Akoko,
Ondo State.
+2347038117702
Akintoyeyinusa@gmail.com
3. Mr. Agyo Samuel
Skill Development Department,
ISON BPO INTERATIONAL LIMITED,
Martrite Building, 1st
floor,
#10, Muritala Muhammed way,
Ilorin,
Kwara State
+2347062026514
Agyo.samuel@isonbpo.com