SlideShare a Scribd company logo
Increasing 
Spiritual Tourism 
Not 10 ways -- Just ONE 
Prepared by: Rahul Dewan; Twitter: @rahuldewan
Backpacking Western Tourists 
● Backpackers from Israel, Germany, France, S. Korea 
have no objections to the ‘tough’ conditions in India 
● They come looking for ‘spirituality’; and do not mind the 
materialistic chaos 
● They work their way through uncomfortable buses, 
crazy honking on roads
Backpacking Western Tourists 
● India is already a ‘spiritual hub’ for them 
● But they cannot deal with “dirty, filthy smelly, poorly 
maintained toilets” 
● Most foreign tourists simply ask for: 
○ Clean Western-style Toilets 
○ Access to Toilet Paper
Let’s bring Clean Toilets to them 
● We cannot change the ‘Indian type toilet’ infrastructure 
overnight 
● Let’s just give them ‘clean toilets’ first 
● Start a “toilet cleanliness rating” for all restaurants 
● “Sulabh Shauchalaya” requires massive expansion
Poor Toilet Hygiene in Restaurants 
● You walk in to Barista, Cafe Coffee Day, big eating food 
chains, etc 
● Amidst imported Sofas in the lounge, there are tiny, 
dirty, water-leaking toilets even in big brands 
● Even the smallest of eating place in Europe or USA has 
a clean toilet
Poor Toilet Hygiene in Restaurants 
● Yes, part of it is the poor toilet hygiene Indians have 
● But a large part of it is because of “poor toilet-hygiene” 
consciousness among restaurant owners, food chains, 
stores, and even malls 
● By giving poor toilet infrastructure, these public places 
create a vicious-circle with people’s poor toilet habits
Example of Delhi Metro 
● People’s habits change with a “cleanliness 
consciousness” -- Delhi Metro is a pristine example 
● No paan spits, no garbage, no spitting on tracks -- by 
the sample people 
● Delhi Metro changes that consciousness of the same 
people
Restaurants can do this too 
● Create an economic incentive for restaurant owners to 
have better, bigger, cleaner and well-maintained toilets 
● Give them a “toilet hygiene ranking” 
● Make this ranking public and accessible on a portal; and 
on mobiles through Apps 
● Crowd-source this ranking via the website and Mobile 
apps
Upgrade Sulabh Shauchalaya 
● What started as a wonderful initiative has degenrated 
● The toilets at all Delhi Metro stations maintained by 
Sulabh Shauchalaya are to be seen 
● They are all in horrible, unusable state 
● Western-toilet seats are usually broken or dirty 
● Indian-style toilets have water and unwashed excreta
Upgrade Sulabh Shauchalaya 
● Liquid soap bottles are mostly empty 
● Same story repeats at other Sulabh Shauchalaya toilets 
around the country
Upgrade Sulabh Shauchalaya 
● Liquid soap bottles are mostly empty 
● Same story repeats at other Sulabh Shauchalaya toilets 
around the country
Upgrade Toilets at Train Stations 
● The state of Sulabh Shauchalaya is repeated at public 
toilets at all Train stations 
● Give them the same cleanliness ranking 
● Make this part of the job-function of the “Station Master” 
-- and a reflection of his work 
● Make available a public complaint system
Upgrade Toilets at Train Stations 
● Make available a “public complaint system” -- on the 
same website being created for Restaurants 
● Complaints against poor toilets should reflect the 
“performance measures” of the Station Master
Publicize this ranking & portal 
● Create awareness among foreign tourists about using 
the website and mobile app, through 
○ advertisements at airports, 
○ ads on social networking websites 
○ creative TV ads on BBC/ CNN/ Al-Jazeera/ Nat Geo 
and Discovery channels 
● Have an “Incredible India” campaign around this change
Facing national shame courageously 
● If our Prime Minister can talk about poor toilet hygiene 
from Red Fort, then the nation can well accept and 
overcome the shame of publicly advertising clean toilets 
and actually proudly speak about the change we want to 
bring

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Suggestion to #NaMo govt on making India a "spiritual tourism hub"

  • 1. Increasing Spiritual Tourism Not 10 ways -- Just ONE Prepared by: Rahul Dewan; Twitter: @rahuldewan
  • 2. Backpacking Western Tourists ● Backpackers from Israel, Germany, France, S. Korea have no objections to the ‘tough’ conditions in India ● They come looking for ‘spirituality’; and do not mind the materialistic chaos ● They work their way through uncomfortable buses, crazy honking on roads
  • 3. Backpacking Western Tourists ● India is already a ‘spiritual hub’ for them ● But they cannot deal with “dirty, filthy smelly, poorly maintained toilets” ● Most foreign tourists simply ask for: ○ Clean Western-style Toilets ○ Access to Toilet Paper
  • 4. Let’s bring Clean Toilets to them ● We cannot change the ‘Indian type toilet’ infrastructure overnight ● Let’s just give them ‘clean toilets’ first ● Start a “toilet cleanliness rating” for all restaurants ● “Sulabh Shauchalaya” requires massive expansion
  • 5. Poor Toilet Hygiene in Restaurants ● You walk in to Barista, Cafe Coffee Day, big eating food chains, etc ● Amidst imported Sofas in the lounge, there are tiny, dirty, water-leaking toilets even in big brands ● Even the smallest of eating place in Europe or USA has a clean toilet
  • 6. Poor Toilet Hygiene in Restaurants ● Yes, part of it is the poor toilet hygiene Indians have ● But a large part of it is because of “poor toilet-hygiene” consciousness among restaurant owners, food chains, stores, and even malls ● By giving poor toilet infrastructure, these public places create a vicious-circle with people’s poor toilet habits
  • 7. Example of Delhi Metro ● People’s habits change with a “cleanliness consciousness” -- Delhi Metro is a pristine example ● No paan spits, no garbage, no spitting on tracks -- by the sample people ● Delhi Metro changes that consciousness of the same people
  • 8. Restaurants can do this too ● Create an economic incentive for restaurant owners to have better, bigger, cleaner and well-maintained toilets ● Give them a “toilet hygiene ranking” ● Make this ranking public and accessible on a portal; and on mobiles through Apps ● Crowd-source this ranking via the website and Mobile apps
  • 9. Upgrade Sulabh Shauchalaya ● What started as a wonderful initiative has degenrated ● The toilets at all Delhi Metro stations maintained by Sulabh Shauchalaya are to be seen ● They are all in horrible, unusable state ● Western-toilet seats are usually broken or dirty ● Indian-style toilets have water and unwashed excreta
  • 10. Upgrade Sulabh Shauchalaya ● Liquid soap bottles are mostly empty ● Same story repeats at other Sulabh Shauchalaya toilets around the country
  • 11. Upgrade Sulabh Shauchalaya ● Liquid soap bottles are mostly empty ● Same story repeats at other Sulabh Shauchalaya toilets around the country
  • 12. Upgrade Toilets at Train Stations ● The state of Sulabh Shauchalaya is repeated at public toilets at all Train stations ● Give them the same cleanliness ranking ● Make this part of the job-function of the “Station Master” -- and a reflection of his work ● Make available a public complaint system
  • 13. Upgrade Toilets at Train Stations ● Make available a “public complaint system” -- on the same website being created for Restaurants ● Complaints against poor toilets should reflect the “performance measures” of the Station Master
  • 14. Publicize this ranking & portal ● Create awareness among foreign tourists about using the website and mobile app, through ○ advertisements at airports, ○ ads on social networking websites ○ creative TV ads on BBC/ CNN/ Al-Jazeera/ Nat Geo and Discovery channels ● Have an “Incredible India” campaign around this change
  • 15. Facing national shame courageously ● If our Prime Minister can talk about poor toilet hygiene from Red Fort, then the nation can well accept and overcome the shame of publicly advertising clean toilets and actually proudly speak about the change we want to bring