More Related Content
Similar to Mustafa_abdel_Mohsen_C.V 22a - AD
Similar to Mustafa_abdel_Mohsen_C.V 22a - AD (20)
Mustafa_abdel_Mohsen_C.V 22a - AD
- 1. Mustafa Abdel-Mohsen Tawfeek Case Management Offices’ Manager, IT & System Admin Dubai, UAE Email Address: smustafa1999@hotmail.com Mobile Number: ( +9710556082210 ) +201006174111 Personal Information: Birth Date: Nationality: Marital Status: Driving License 8 August 1977 Egypt Married International, Egypt Professional Experience: October 2009 - Present: IT Manager & System Admin , Front Offices Manager, Ministry of Justice (MOJ) , Egypt • A front offices Manager in Suhag Primary Court. • A technical support (hard-ware & soft-ware), Network Admin. • A supervisor for another four front offices in sub courts. • Manage the work, support front offices teams. • A system admin for SQL Court Program. • Installing and configuring computer hardware, software, systems, networks, printers, fax and scanners • Maintain confidentially of all the data handled • Assist filing and maintaining guest details & other documents related to front office. • Assist in administrative and back office tasks. • Hiring, training, scheduling and management of staff, directing the team in how to • deliver high levels of customer service • Managing stuff joining and leaving, Evaluating the stuff and reporting to the G.M • Keep records of customer complaints and deal with it, to solve any problem. • Work as a system Admin and a data manager of the court (SQL) database (Granting • Permittivity for the software users, obtaining users' user name and password, fixing software failure and setup new software versions. • Connection captain with the head information center of the Ministry. • Court Website Admin on the official ministry website (www.jp.gov.eg) Apr 2004 – Sep2009: Head of Computer Department & Assistant of Personnel Director, Ministry of Justice (MOJ) , Egypt • Assistant of The Personnel Director & work as a leader in the Computer Department, Maintains an organized filling and follow-up systems for all correspondence, takes dictation in shorthand, types reports, Preparing and Printing salaries & data entry. Aug 2002 – Feb 2004: Secretary, Ministry of Youth & Sports , Egypt • General office administration, Customers and vendors follow up by fax, phone calls, Fax and emails, Maintain all files/records, frequent update of data bases, Preparing and Printing salaries & ( data entry ). Sep 2001 – June 2002: English Teacher, Al-Azhar Institute, Suhag , Egypt
- 2. teaching English for students in Prep school Education: • Bachelor's Degree 2000, Faculty Of Education, English Department, Suhag University, Suhag, Egypt • From K.G to Grade 12 in Saudi Arabian Schools. Saudi Arabia. Professional Certificates: Jan 2016: CCNA (Cisco Certified Network Associate) 200-120 Cisco Dec 2015: MCSA (Microsoft Certified Solution Associate) Microsoft Windows Server 2012 (410 – 411 – 412) Nov 2015: ICDL ICDL Arabia June 2003: (BBSA)Berlitz & FGF ( Future Generation Foundation) Ministry of Petroleum, Asyut Branch, ASSIUT, Egypt (Basic Bossiness Skills Acquisition) Computer Skills (OFFICE 2000+ MS. Project + Internet)+ 4 Eng Levels + Marketing + Sales + Accounting + All Presentation Skills, Perfect Intensive Course in an International Company (Berlitz) with a Supervision *BBSA (basic business skills acquisition program) 180 hours of English covering general conversation &business terminologies, 180 hours of Computer use. Training also covered basic skills including Presentation techniques&business writing. Skills: Skill Skill Level MS Office Expert Networking Excellent System Admin Excellent Customer Service Excellent Communication Skills Excellent MS Project Intermediate English Language Fluent `Presentation skills, Report Writing Excellent Languages: Language Skill Level Years of Experience Arabic N.S N.S English French Excellent Fair More than 10 References: Name Job Title Phone Number Email Address Mr. Mohammed Farrag, G.M 00201009565773 - Sohag Court