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4Q13
Earnings Release
February 28, 2014
Disclaimer

This notice may contain estimates for future events. These estimates merely reflect the expectations of the
Company’s management, and involve risks and uncertainties. The Company is not responsible for investment
operations or decisions taken based on information contained in this communication. These estimates are
subject to changes without prior notice.
This material has been prepared by Multiplus S.A. (“Multiplus“ or the “Company”) includes certain forwardlooking statements that are based principally on Multiplus’ current expectations and on projections of future
events and financial trends that currently affect or might affect Multiplus’ business, and are not guarantees of
future performance. They are based on management’s expectations that involve a number of business risks
and uncertainties, any of each could cause actual financial condition and results of operations to differ
materially from those set out in Multiplus’ forward-looking statements. Multiplus undertakes no obligation to
publicly update or revise any forward looking statements.
This material is published solely for informational purposes and is not to be construed as a solicitation or an
offer to buy or sell any securities or related financial instruments. Likewise it does not give and should not be
treated as giving investment advice. It has no regard to the specific investment objectives, financial situation
or particular needs of any recipient. No representation or warranty, either express or implied, is provided in
relation to the accuracy, completeness or reliability of the information contained herein. It should not be
regarded by recipients as a substitute for the exercise of their own judgment.

2
2013 Highlights

7.4% growth in Gross Billings
vs 2012 reaching R$ 2.0 bln

9.2

%

growth in non-air redemptions
vs 5.7% in 2012

11.9% growth in net revenue
vs 2012

R$

232.1 million in net income
4% growth vs 2012

3
Network growth

More than 12.2 million members

We reached 472

partners

(coalition, accrual and redemption)

Members, in mln

10.9

11.3

11.6

11.9

12.2
500

446

450

369

1Q13

472

3Q13

4Q13

383

4Q12

466

400

350

300

250

200

150

100

50

4Q12

1Q13

2Q13

3Q13

4Q13

2Q13

NOTE: SMEs refers to small and medium sized enterprises

4
Adding new partners with outstanding players

Decoration
goods

Toy store

Travel website
Sports ecommerce

Accessories

Supermarket

Car dealer

Car rental
Publisher

5
Black Week Campaign 2013

Until 70% Off with partners like
Pontofrio.com and Pepper

148 millions points redeemed

1,6 billions points accrued

6
New products launch
Points Purchase

Points Renovation
Released in January /2014

7
Improve member experience:
New e-commerce
Advantages
Best content management
Tracking
Segmented offers
Social networks integration

Wish List
Gift List

More simplicity for the
implementation of new stores

8
A new relationship tool between Multiplus
and members

100 THOUSAND
DOWNLOADS

*
th

*
st

POSITION IN

TRAVEL
RANK

* Position on 12/20/2013 in Apple Store Brasil. Source : iTunes
9
Gross Billings growth
R$ 2.0 bln in Gross Billings

R$ mln

R$ bln

2.01
1.87

536.1
492.0

4Q2

10

492.1

1Q13

500.9

479.9

2Q13

3Q13

4Q13

2012

2013
Net Revenue
R$ 1.65 bln in Net Revenue 2013

R$ mln & bln points

1.65

R$ bln

470.9

430.9
408.0

398.6

1.48

69.6

373.4
20.5

19.4
15.9

4Q12

1Q13

2Q13

Net Revenue

11

16.8

16.4

3Q13
Points Redeemed

65.9

4Q13

2012

2013
Gradual breakage decline besides non-air
redemptions increase

Non-air redemptions

Breakage rate:

maintains a strong level in 4Q13

gradual decline as expected
12 months average, in %

Non-air redemptions, in %

13.9%

Punctual
promotion

21.0%

19.9%

19.6%

19.1%

18.5%

2Q13

3Q13

4Q13

9.3%
7.0%

6.3% 6.4%
5.3%

4.0% 4.3%
2.6% 2.9%
1.5%
0.6%

4Q12

12

1Q13
Cash generation

R$ 452.6 mln in FCF *
RS mln

135.9

79.0

84.0

88.9

4Q12
1Q13
2Q13
3Q13
*Excluding Dividends, Interest on Capital and variations of
Prepaid Expenses and Capital (4Q12 and 1Q13 are adjusted with
R$ 71.3 of anticipated settlement in Accounts Payable)

13

452.6

72.5

418.1

4Q13

2012

2013
Net income

R$ 232.3 mln in Net Income

R$ mln

62.2

65.8

232.3

57.4
52.9

224.3

46.8

4Q12

14

1Q13

2Q13

3Q13

4Q13

2012

2013
Thank you!

Contact IR Team
+55 11 5105-1847
invest@pontosmultiplus.com.br
www.pontosmultiplus.com.br/ir

Ronald Domingues
Ivan Bonfanti
Filipe Scalco
Fernanda Camiña

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Multiplus apresentacao 4_t13_eng

  • 2. Disclaimer This notice may contain estimates for future events. These estimates merely reflect the expectations of the Company’s management, and involve risks and uncertainties. The Company is not responsible for investment operations or decisions taken based on information contained in this communication. These estimates are subject to changes without prior notice. This material has been prepared by Multiplus S.A. (“Multiplus“ or the “Company”) includes certain forwardlooking statements that are based principally on Multiplus’ current expectations and on projections of future events and financial trends that currently affect or might affect Multiplus’ business, and are not guarantees of future performance. They are based on management’s expectations that involve a number of business risks and uncertainties, any of each could cause actual financial condition and results of operations to differ materially from those set out in Multiplus’ forward-looking statements. Multiplus undertakes no obligation to publicly update or revise any forward looking statements. This material is published solely for informational purposes and is not to be construed as a solicitation or an offer to buy or sell any securities or related financial instruments. Likewise it does not give and should not be treated as giving investment advice. It has no regard to the specific investment objectives, financial situation or particular needs of any recipient. No representation or warranty, either express or implied, is provided in relation to the accuracy, completeness or reliability of the information contained herein. It should not be regarded by recipients as a substitute for the exercise of their own judgment. 2
  • 3. 2013 Highlights 7.4% growth in Gross Billings vs 2012 reaching R$ 2.0 bln 9.2 % growth in non-air redemptions vs 5.7% in 2012 11.9% growth in net revenue vs 2012 R$ 232.1 million in net income 4% growth vs 2012 3
  • 4. Network growth More than 12.2 million members We reached 472 partners (coalition, accrual and redemption) Members, in mln 10.9 11.3 11.6 11.9 12.2 500 446 450 369 1Q13 472 3Q13 4Q13 383 4Q12 466 400 350 300 250 200 150 100 50 4Q12 1Q13 2Q13 3Q13 4Q13 2Q13 NOTE: SMEs refers to small and medium sized enterprises 4
  • 5. Adding new partners with outstanding players Decoration goods Toy store Travel website Sports ecommerce Accessories Supermarket Car dealer Car rental Publisher 5
  • 6. Black Week Campaign 2013 Until 70% Off with partners like Pontofrio.com and Pepper 148 millions points redeemed 1,6 billions points accrued 6
  • 7. New products launch Points Purchase Points Renovation Released in January /2014 7
  • 8. Improve member experience: New e-commerce Advantages Best content management Tracking Segmented offers Social networks integration Wish List Gift List More simplicity for the implementation of new stores 8
  • 9. A new relationship tool between Multiplus and members 100 THOUSAND DOWNLOADS * th * st POSITION IN TRAVEL RANK * Position on 12/20/2013 in Apple Store Brasil. Source : iTunes 9
  • 10. Gross Billings growth R$ 2.0 bln in Gross Billings R$ mln R$ bln 2.01 1.87 536.1 492.0 4Q2 10 492.1 1Q13 500.9 479.9 2Q13 3Q13 4Q13 2012 2013
  • 11. Net Revenue R$ 1.65 bln in Net Revenue 2013 R$ mln & bln points 1.65 R$ bln 470.9 430.9 408.0 398.6 1.48 69.6 373.4 20.5 19.4 15.9 4Q12 1Q13 2Q13 Net Revenue 11 16.8 16.4 3Q13 Points Redeemed 65.9 4Q13 2012 2013
  • 12. Gradual breakage decline besides non-air redemptions increase Non-air redemptions Breakage rate: maintains a strong level in 4Q13 gradual decline as expected 12 months average, in % Non-air redemptions, in % 13.9% Punctual promotion 21.0% 19.9% 19.6% 19.1% 18.5% 2Q13 3Q13 4Q13 9.3% 7.0% 6.3% 6.4% 5.3% 4.0% 4.3% 2.6% 2.9% 1.5% 0.6% 4Q12 12 1Q13
  • 13. Cash generation R$ 452.6 mln in FCF * RS mln 135.9 79.0 84.0 88.9 4Q12 1Q13 2Q13 3Q13 *Excluding Dividends, Interest on Capital and variations of Prepaid Expenses and Capital (4Q12 and 1Q13 are adjusted with R$ 71.3 of anticipated settlement in Accounts Payable) 13 452.6 72.5 418.1 4Q13 2012 2013
  • 14. Net income R$ 232.3 mln in Net Income R$ mln 62.2 65.8 232.3 57.4 52.9 224.3 46.8 4Q12 14 1Q13 2Q13 3Q13 4Q13 2012 2013
  • 15. Thank you! Contact IR Team +55 11 5105-1847 invest@pontosmultiplus.com.br www.pontosmultiplus.com.br/ir Ronald Domingues Ivan Bonfanti Filipe Scalco Fernanda Camiña