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Safe Harbour
This presentation contains forward-looking statements that are based on our management’s current estimates, beliefs and assumptions, which are
based on management’s perception of historic trends, current conditions and expected future developments, as well as other factors management
believes are appropriate in the circumstances. Although we believe that the plans, intentions, expectations, assumptions and strategies reflected in
these forward-looking statements are reasonable, these statements relate to future events or our future financial performance, and involve known and
unknown risks, uncertainties and other factors that may cause our actual results to be materially different from any future results expressed or implied
by these forward-looking statements. Although the forward-looking statements contained in this presentation are based upon what we believe are
reasonable assumptions, investors are cautioned against placing undue reliance on these statements since actual results may vary from the forward-
looking statements. Forward-looking statements involve known and unknown risks, uncertainties and other factors, which are, in some cases, beyond
our control and which could materially affect our results. These risks are described in further detail in the section entitled “Risk Factors” and elsewhere
in our filings with regulatory agencies. If one or more of these risks or uncertainties occur, or if our underlying assumptions prove to be incorrect,
actual results may vary significantly from those implied or projected by the forward-looking statements. References to long-term trends in our model
are forward-looking and made as of the current date. Nothing in this presentation should be regarded as a representation by any person that these
long- term trends will be achieved and we undertake no duty to update these long-term trends or any other forward-looking statements contained in
this presentation, except as required by law.
We believe that the case studies presented in this presentation provide a representative sample of how our merchants have been able to use various
features of our platform to grow their respective businesses. References in this presentation to increased visits, growth and sales following
implementation of our platform do not necessarily mean that our platform was the only factor contributing to such increases.
To supplement the financial measures prepared in accordance with generally accepted accounting principles (GAAP), we use non-GAAP financial
measures that exclude certain items. Non-GAAP financial measures are not prepared in accordance with GAAP; therefore, the information is not
necessarily comparable to other companies and should be considered as a supplement to, not a substitute for, or superior to, the corresponding
measures calculated in accordance with GAAP.
FEBRUARY 2018 2
Retail is Changing
Merchant
Marketplaces
Social Media
Apps
Online Store
Brick and Mortar
Online Spaces
Pop-Up Shop
One Platform, Every Channel, Any Device.
Desktop
Gaming
Mobile
Card Reader
4
Single Integrated Back Office
Fraud
Capital & Payments
Reporting & Data Analytics
Inventory & Order Management
Shipping & LogisticsApp Extensibility
Marketing & Promotions
5
Our Market
LARGER BRANDS
SMB’S
ENTREPRENEURS29$ PER
MONTH
PER
MONTH299$
79$ PER
MONTH
PER
MONTH2,000$
BASIC
SHOPIFY
ADVANCED
SHOPIFY PLUS
+
7
Source: AMI Partners, 2017
(1) Merchants defined as retailers with less than 500 employees. Includes commercially located businesses, sole proprietorships and home-based businesses
(2) Average revenue per merchant of approximately $1,361 based on ARPU for 2017.
Total Addressable Market
ENTREPRENEUR TAM
SMB TAM
64B$
LARGER BRAND
TAM
Anyone who wants to make more money from their site than what they pay for it
8
DAYMOND JOHN
RICHARD BRANSON
TONY ROBBINS
Merchant Acquisition
• SHOPIFY PLUS SALES REPRESENTATIVES
• BUILD A BIGGER BUSINESS COMPETITION
• CONTENT MARKETING
• GLOBAL IN-PERSON EVENTS
• BUILD A BUSINESS COMPETITION
• SHOPIFY BLOG
• SEARCH ENGINE MARKETING
TOM FARLEY
LARGER
BRANDS
SMB’S
ENTREPRENEURS
• PARTNERS AND AFFILIATES
• DIGITAL ADVERTISING
Casting a very wide net
• WORD OF MOUTH
9
10
Profile: Entrepreneur
Master artisan Tarik Yousef shapes locally sourced
wood into heirloom pieces distinguished by graceful
style and technical precision. Tariq uses Shopify to
power his online store as well as his Columbus, Ohio
storefront T.Y. Fine Furniture.
Profile: SMB
Fashion designer Leanne Mai-ly Hilgart, a
trailblazer in the world of vegan apparel, uses
Shopify to power her online store, pop-up shops
and Manhattan flagship store, Vaute Couture.
11
12Larger Brands
SHOPIFY APP STORE
SHOPIFY THEME STORE
SHOPIFY EXPERTS
App
Developers
Theme
Designers
Agencies
APPS:
~2,300 apps extending product capabilities
Partner Ecosystem
Product-enhancing contributors to app and theme stores and revenue-enhancing value-added partners and affiliates
Accounting
Customer
Service
Marketing
SEO Sales
e.g., AGENCIES AND WEB DESIGNERS:
>15K referred at least one merchant to Shopify in the last 12 months
13
Growth-Minded Culture
Recruit talented, deeply caring individuals
Quarterly Hack Days as an innovation engine
Invest heavily in personal growth and development
Global reach
The Numbers
Q4 20162013 20142012 Q4 20172015 2016
Strong Consistent Revenue Growth
Subscription solutions
Merchant Solutions
$23.7M
$50.3M
+112%
$105M
+109%
$205.2M
+95%
$673.3M
+73%
$130.4M
$222.8M
+71%
16
2017
$389.3M
+90%
Monthly Recurring Revenue, or MRR, is calculated at the end of each period by multiplying the number of merchants who have subscription plans with us at the period end
date by the average monthly subscription plan fee revenue in effect on the last day of that period, assuming they maintain their subscription plans the following month.
2013 20142012 2015
Q1 Q1 Q1Q1
$1.1M
2016
Q1
Strong Consistent MRR Growth
$29.9M
2017
Q1
77% CAGR
17
Q4 20162013 20142012 Q4 20172015 2016
Strong Consistent GMV Growth
$0.7B
$1.6B
+128%
$3.8B
+133%
$7.7B
+105%
$15.4B
+99%
$5.5B
$9.1B
+65%
18
$26.3B
+73%
2017
Q4 20162013 20142012 Q4 20172015 2016
$18.9M
$36.7M
+94%
$62.6M
+70%
$113.3M
+81%
$380.3M
+82%
$68.1M
$121.1M
+78%
Powerful Business Model
Gross Profit
19
2017
$209.5M
+85%
7%
10%
13%15%
29%29%
Q4 20162013 20142012 Q4 20172015
Operating Leverage
S&M
R&D
51%
G&A
26%
7%
46%
25%
8%
43%
22%
8%
34%
16%
8%
32%
15%
9%
As a Percentage of Revenue
Excludes the effect of stock-based compensation expenses and related payroll taxes, as well as sales and use tax for certain prior periods. See Appendix for reconciliation. Numbers may not foot due to
rounding.
84%
79%
73%
58%
57%
53%
49%
20
32%
16%
10%
2016 2017
56%
Growth VectorsGrowth
Secular Tailwinds
RISE OF
SELF-EMPLOYMENT
E-COMMERCE
GROWTH
CONSUMERIZATION
OF THE ENTERPRISE
MORE
GMV
MORE
MERCHANTS
MORE
CHANNELS,
PARTNERS &
CAPABILITIES
LEADS TO
L
EADSTO
LEADSTO
21
Opportunities
INTERNATIONAL
SHARE OF WALLET
MACHINE LEARNING
Investment Highlights
Enormous Opportunity
Multichannel commerce platform targeted at large and growing addressable SMB market
Powerful Business Model
Rapidly growing SaaS and success-based business model
World-class Product
Well-crafted for simplicity and scalability
Vast Ecosystem
Engaged and expanding partner ecosystem that is difficult to replicate
Data Advantage
Tens of billions of interactions accumulated over 10+ years now being
leveraged through machine learning
Vision
Product-driven team with a long-term focus
22
Appendix
Non-GAAP Financial Measures
To supplement its consolidated financial statements, which are prepared and presented in accordance with United
States generally accepted accounting principles (GAAP), Shopify uses certain non-GAAP financial measures to provide
additional information in order to assist investors in understanding its financial and operating performance.
Adjusted operating loss, adjusted net loss and adjusted net loss per share are non-GAAP financial measures that
exclude the effect of stock-based compensation expenses and related payroll taxes as well as, where applicable, sales
and use tax.
Management uses non-GAAP financial measures internally for financial and operational decision-making and as a means
to evaluate period-to-period comparisons. Shopify believes that these non-GAAP measures provide useful information
about operating results, enhance the overall understanding of past financial performance and future prospects, and
allow for greater transparency with respect to key metrics used by management in its financial and operational decision
making. Non-GAAP financial measures are not recognized measures for financial statement presentation under US
GAAP and do not have standardized meanings, and may not be comparable to similar measures presented by other
public companies. Such non-GAAP financial measures should be considered as a supplement to, and not as a substitute
for, or superior to, the corresponding measures calculated in accordance with GAAP. See the financial tables that follow
for a reconciliation of the non-GAAP measures.
FEBRUARY 2018 25
Reconciliation to GAAP Figures
2012 2013 2014 2015 2016 2017 Q4’16 Q4’17
GAAP Sales and marketing 12,262 23,351 45,929 70,374 129,214 225,694 39,016 67,174
less: Sales and marketing SBC and SBC-related payroll taxes 66 354 696 1,351 4,444 9,876 1,424 3,182
Non-GAAP Sales and Marketing 12,196 22,997 45,233 69,023 124,770 215,818 37,592 63,992
% of Revenue 51% 46% 43% 34% 32% 32% 29% 29%
GAAP Research and development 6,452 13,682 25,915 39,722 74,336 135,997 24,472 40,339
less: Research and development SBC and SBC-related
payroll taxes 282 1,152 2,776 6,373 15,364 20% 5,462 10,843
Non-GAAP Research and development 6,170 12,530 23,139 33,349 58,972 34,560 19,010 29,496
% of Revenue 26% 25% 22% 16% 15% 15% 15% 13%
GAAP General and administrative 1,737 3,975 12,379 20,915 43,110 67,719 13,952 19,745
less: General and administrative SBC and SBC-related payroll
taxes
49 147 712 2,419 4,495 9,485 1,396 3,302
less: Non-recurring sales and use tax expense - - 2,182 566 - - - -
Non-GAAP General and administrative 1,688 3,828 9,485 17,930 38,615 58,234 12,556 16,443
% of Revenue 7% 8% 9% 9% 10% 9% 10% 7%
GAAP Operating Expense 20,451 41,008 84,223 131,011 246,660 429,410 77,440 127,258
less: Operating SBC and SBC-related payroll taxes 397 1,653 4,184 10,143 24,303 53,921 8,282 17,327
less: Non-recurring sales and use tax expense - - 2,182 566 - - - -
Non-GAAP Operating Expense 20,054 39,355 77,857 120,302 222,357 375,489 69,158 109,931
% of Revenue 84% 79% 74% 59% 57% 56% 53% 49%
26

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Investor deck q4 2017

  • 1.
  • 2. Safe Harbour This presentation contains forward-looking statements that are based on our management’s current estimates, beliefs and assumptions, which are based on management’s perception of historic trends, current conditions and expected future developments, as well as other factors management believes are appropriate in the circumstances. Although we believe that the plans, intentions, expectations, assumptions and strategies reflected in these forward-looking statements are reasonable, these statements relate to future events or our future financial performance, and involve known and unknown risks, uncertainties and other factors that may cause our actual results to be materially different from any future results expressed or implied by these forward-looking statements. Although the forward-looking statements contained in this presentation are based upon what we believe are reasonable assumptions, investors are cautioned against placing undue reliance on these statements since actual results may vary from the forward- looking statements. Forward-looking statements involve known and unknown risks, uncertainties and other factors, which are, in some cases, beyond our control and which could materially affect our results. These risks are described in further detail in the section entitled “Risk Factors” and elsewhere in our filings with regulatory agencies. If one or more of these risks or uncertainties occur, or if our underlying assumptions prove to be incorrect, actual results may vary significantly from those implied or projected by the forward-looking statements. References to long-term trends in our model are forward-looking and made as of the current date. Nothing in this presentation should be regarded as a representation by any person that these long- term trends will be achieved and we undertake no duty to update these long-term trends or any other forward-looking statements contained in this presentation, except as required by law. We believe that the case studies presented in this presentation provide a representative sample of how our merchants have been able to use various features of our platform to grow their respective businesses. References in this presentation to increased visits, growth and sales following implementation of our platform do not necessarily mean that our platform was the only factor contributing to such increases. To supplement the financial measures prepared in accordance with generally accepted accounting principles (GAAP), we use non-GAAP financial measures that exclude certain items. Non-GAAP financial measures are not prepared in accordance with GAAP; therefore, the information is not necessarily comparable to other companies and should be considered as a supplement to, not a substitute for, or superior to, the corresponding measures calculated in accordance with GAAP. FEBRUARY 2018 2
  • 4. Merchant Marketplaces Social Media Apps Online Store Brick and Mortar Online Spaces Pop-Up Shop One Platform, Every Channel, Any Device. Desktop Gaming Mobile Card Reader 4
  • 5. Single Integrated Back Office Fraud Capital & Payments Reporting & Data Analytics Inventory & Order Management Shipping & LogisticsApp Extensibility Marketing & Promotions 5
  • 6. Our Market LARGER BRANDS SMB’S ENTREPRENEURS29$ PER MONTH PER MONTH299$ 79$ PER MONTH PER MONTH2,000$ BASIC SHOPIFY ADVANCED SHOPIFY PLUS + 7
  • 7. Source: AMI Partners, 2017 (1) Merchants defined as retailers with less than 500 employees. Includes commercially located businesses, sole proprietorships and home-based businesses (2) Average revenue per merchant of approximately $1,361 based on ARPU for 2017. Total Addressable Market ENTREPRENEUR TAM SMB TAM 64B$ LARGER BRAND TAM Anyone who wants to make more money from their site than what they pay for it 8
  • 8. DAYMOND JOHN RICHARD BRANSON TONY ROBBINS Merchant Acquisition • SHOPIFY PLUS SALES REPRESENTATIVES • BUILD A BIGGER BUSINESS COMPETITION • CONTENT MARKETING • GLOBAL IN-PERSON EVENTS • BUILD A BUSINESS COMPETITION • SHOPIFY BLOG • SEARCH ENGINE MARKETING TOM FARLEY LARGER BRANDS SMB’S ENTREPRENEURS • PARTNERS AND AFFILIATES • DIGITAL ADVERTISING Casting a very wide net • WORD OF MOUTH 9
  • 9. 10 Profile: Entrepreneur Master artisan Tarik Yousef shapes locally sourced wood into heirloom pieces distinguished by graceful style and technical precision. Tariq uses Shopify to power his online store as well as his Columbus, Ohio storefront T.Y. Fine Furniture.
  • 10. Profile: SMB Fashion designer Leanne Mai-ly Hilgart, a trailblazer in the world of vegan apparel, uses Shopify to power her online store, pop-up shops and Manhattan flagship store, Vaute Couture. 11
  • 12. SHOPIFY APP STORE SHOPIFY THEME STORE SHOPIFY EXPERTS App Developers Theme Designers Agencies APPS: ~2,300 apps extending product capabilities Partner Ecosystem Product-enhancing contributors to app and theme stores and revenue-enhancing value-added partners and affiliates Accounting Customer Service Marketing SEO Sales e.g., AGENCIES AND WEB DESIGNERS: >15K referred at least one merchant to Shopify in the last 12 months 13
  • 13. Growth-Minded Culture Recruit talented, deeply caring individuals Quarterly Hack Days as an innovation engine Invest heavily in personal growth and development Global reach
  • 15. Q4 20162013 20142012 Q4 20172015 2016 Strong Consistent Revenue Growth Subscription solutions Merchant Solutions $23.7M $50.3M +112% $105M +109% $205.2M +95% $673.3M +73% $130.4M $222.8M +71% 16 2017 $389.3M +90%
  • 16. Monthly Recurring Revenue, or MRR, is calculated at the end of each period by multiplying the number of merchants who have subscription plans with us at the period end date by the average monthly subscription plan fee revenue in effect on the last day of that period, assuming they maintain their subscription plans the following month. 2013 20142012 2015 Q1 Q1 Q1Q1 $1.1M 2016 Q1 Strong Consistent MRR Growth $29.9M 2017 Q1 77% CAGR 17
  • 17. Q4 20162013 20142012 Q4 20172015 2016 Strong Consistent GMV Growth $0.7B $1.6B +128% $3.8B +133% $7.7B +105% $15.4B +99% $5.5B $9.1B +65% 18 $26.3B +73% 2017
  • 18. Q4 20162013 20142012 Q4 20172015 2016 $18.9M $36.7M +94% $62.6M +70% $113.3M +81% $380.3M +82% $68.1M $121.1M +78% Powerful Business Model Gross Profit 19 2017 $209.5M +85%
  • 19. 7% 10% 13%15% 29%29% Q4 20162013 20142012 Q4 20172015 Operating Leverage S&M R&D 51% G&A 26% 7% 46% 25% 8% 43% 22% 8% 34% 16% 8% 32% 15% 9% As a Percentage of Revenue Excludes the effect of stock-based compensation expenses and related payroll taxes, as well as sales and use tax for certain prior periods. See Appendix for reconciliation. Numbers may not foot due to rounding. 84% 79% 73% 58% 57% 53% 49% 20 32% 16% 10% 2016 2017 56%
  • 20. Growth VectorsGrowth Secular Tailwinds RISE OF SELF-EMPLOYMENT E-COMMERCE GROWTH CONSUMERIZATION OF THE ENTERPRISE MORE GMV MORE MERCHANTS MORE CHANNELS, PARTNERS & CAPABILITIES LEADS TO L EADSTO LEADSTO 21 Opportunities INTERNATIONAL SHARE OF WALLET MACHINE LEARNING
  • 21. Investment Highlights Enormous Opportunity Multichannel commerce platform targeted at large and growing addressable SMB market Powerful Business Model Rapidly growing SaaS and success-based business model World-class Product Well-crafted for simplicity and scalability Vast Ecosystem Engaged and expanding partner ecosystem that is difficult to replicate Data Advantage Tens of billions of interactions accumulated over 10+ years now being leveraged through machine learning Vision Product-driven team with a long-term focus 22
  • 22.
  • 24. Non-GAAP Financial Measures To supplement its consolidated financial statements, which are prepared and presented in accordance with United States generally accepted accounting principles (GAAP), Shopify uses certain non-GAAP financial measures to provide additional information in order to assist investors in understanding its financial and operating performance. Adjusted operating loss, adjusted net loss and adjusted net loss per share are non-GAAP financial measures that exclude the effect of stock-based compensation expenses and related payroll taxes as well as, where applicable, sales and use tax. Management uses non-GAAP financial measures internally for financial and operational decision-making and as a means to evaluate period-to-period comparisons. Shopify believes that these non-GAAP measures provide useful information about operating results, enhance the overall understanding of past financial performance and future prospects, and allow for greater transparency with respect to key metrics used by management in its financial and operational decision making. Non-GAAP financial measures are not recognized measures for financial statement presentation under US GAAP and do not have standardized meanings, and may not be comparable to similar measures presented by other public companies. Such non-GAAP financial measures should be considered as a supplement to, and not as a substitute for, or superior to, the corresponding measures calculated in accordance with GAAP. See the financial tables that follow for a reconciliation of the non-GAAP measures. FEBRUARY 2018 25
  • 25. Reconciliation to GAAP Figures 2012 2013 2014 2015 2016 2017 Q4’16 Q4’17 GAAP Sales and marketing 12,262 23,351 45,929 70,374 129,214 225,694 39,016 67,174 less: Sales and marketing SBC and SBC-related payroll taxes 66 354 696 1,351 4,444 9,876 1,424 3,182 Non-GAAP Sales and Marketing 12,196 22,997 45,233 69,023 124,770 215,818 37,592 63,992 % of Revenue 51% 46% 43% 34% 32% 32% 29% 29% GAAP Research and development 6,452 13,682 25,915 39,722 74,336 135,997 24,472 40,339 less: Research and development SBC and SBC-related payroll taxes 282 1,152 2,776 6,373 15,364 20% 5,462 10,843 Non-GAAP Research and development 6,170 12,530 23,139 33,349 58,972 34,560 19,010 29,496 % of Revenue 26% 25% 22% 16% 15% 15% 15% 13% GAAP General and administrative 1,737 3,975 12,379 20,915 43,110 67,719 13,952 19,745 less: General and administrative SBC and SBC-related payroll taxes 49 147 712 2,419 4,495 9,485 1,396 3,302 less: Non-recurring sales and use tax expense - - 2,182 566 - - - - Non-GAAP General and administrative 1,688 3,828 9,485 17,930 38,615 58,234 12,556 16,443 % of Revenue 7% 8% 9% 9% 10% 9% 10% 7% GAAP Operating Expense 20,451 41,008 84,223 131,011 246,660 429,410 77,440 127,258 less: Operating SBC and SBC-related payroll taxes 397 1,653 4,184 10,143 24,303 53,921 8,282 17,327 less: Non-recurring sales and use tax expense - - 2,182 566 - - - - Non-GAAP Operating Expense 20,054 39,355 77,857 120,302 222,357 375,489 69,158 109,931 % of Revenue 84% 79% 74% 59% 57% 56% 53% 49% 26