Ms. Mary has received a confirmation email from Ms. Anna Visser at the Arabian Courtyard Hotel & SPA confirming her reservation from November 12-15. The confirmation includes her name, arrival and departure dates, room type of a Heritage Room, daily rate to be billed to her company, and breakfast being included. The email also provides details on check-in time, cancellation policies, and no-show and early departure charges. Ms. Visser looks forward to welcoming Ms. Mary and providing her best services during her stay.