SlideShare a Scribd company logo
1 of 26
Back to Basics:
Mortgage Lending 101
June 16, 2015
Emily C Ingram
New American Funding
Who is Emily C Ingram?
• Local mortgage lender with New
American Funding
• 14+ years experience
• Loan originator, processor, and
underwriter
• Bachelor’s degree in mathematics
• Board member, Jefferson Co Home
Builders Association
• Board member, Real Estate
Professionals for Affordable Housing
• Occasionally skips work to go sailing.
Obligatory Disclosures
• I’m pretty smart, but I don’t know everything.
• Change is inevitable.
Objectives
• Discuss types of mortgage lenders
• Recognize categories of mortgage products
• Identify (and sell) “problem” property types
• Utilize mortgage programs and products to
increase buyer’s purchasing power.
Types of Mortgage Lenders
Origination Underwriting Funding Servicing
Depository
Institution
X X X X
Mortgage
Bank/Lender
X X X X
Correspondent
Lender
X X X
Mortgage Broker X
Categories of Mortgage Loans
• Conventional Conforming
FNMA / FHLMC
• Government
FHA / VA / USDA
• Conventional Non-Conforming
Funky Products / Funky People / Funky
Properties
Conventional Conforming
• Who is Fannie Mae & Freddie Mac?
• Guidelines established by FNMA and FHLMC
• Popular vanilla loan choice
• Make sure your lender can choose!
The GSEs asset holdings – either through
mortgage securitizations or direct portfolio
holdings – have increased from approximately
7% of total residential mortgage market
originations in 1980 ($78 billion) to 46.7% in
2010 ($5.3 trillion).
- Federal Housing Finance Agency
Features & Benefits
“Standard”
Conventional Conforming
My Community
Home Possible
Minimum Down Payment 5% 3%
Up Front Mortgage Ins private MI required with
< 20% down
lower private MI
requirementsMonthly Mortgage Ins
Income Limits none $72,680
Property Type SFR, 2-4 units, manuf, condo SFR, condo
Occupancy primary, 2nd, non owner primary
Interested Party Contribution 2% - 9% 3%
Max Loan Amount $417,000 $417,000
Max DTI 45% 43-45%
Credit Score 620 660
FTHB Restriction no yes and no
Home Buyer Education not required required
Interested Party Contributions
Occupancy Down Payment Max Contribution
Primary/2nd
< 10% 3%
24.99 – 10% 6%
> 25% 9%
Investment all 2%
Government - FHA
• Who is FHA?
• More lenient guidelines
• Have a bad rap
• Guidelines will change in September
Features & Benefits
FHA
Minimum Down Payment 3.5%
Up Front Mortgage Insurance 1.75%
Monthly Mortgage Insurance 0.85% / 12
Income Limits none
Property Type SFR, 2-4 units, manuf, condo
Occupancy primary
Interested Party Contribution 6%
Max Loan Amount $322,000
Max DTI 45%’ish
Credit Score 580
FTHB Restriction no
Home Buyer Education not required
Government - VA
• Who is VA
• Eligible veterans (COE)
• Big draw = 0% down
• Non-allowable fees
• Tougher appraisals
Features & Benefits
VA
Minimum Down Payment 0%
Funding Fee (MI) 0 – 3.30%
Monthly Mortgage Insurance 0%
Income Limits none
Property Type SFR, 2-4 units, manuf, condo
Occupancy primary
Interested Party Contribution
up to 4% for prepaids and
funding fee
Max Loan Amount none
Max DTI 45%’ish
Credit Score 580
FTHB Restriction no
Home Buyer Education not required
Government - USDA
• Who is USDA?
• Rural properties / income limits
• No down payment
• Allow additional time for closing
• No income producing properties
Features & Benefits
USDA
Minimum Down Payment 0%
Guarantee Fee (MI) 2.0%
Monthly Mortgage Insurance 0.5% / 12
Income Limits $75,650
Property Type SFR, condo
Occupancy primary
Interested Party Contribution 6%
Max Loan Amount none
Max DTI 29/41% (32/44%)
Credit Score 620
FTHB Restriction no
Home Buyer Education not required
Condominiums
• Condo project must be eligible
• No “spot” approvals
• FNMA/FHLMC, FHA, and VA all have slightly
different guidelines
• If you list a condo, have it pre-approved by
your lender!
Manufactured Homes
• Fewer options
• Doublewide
• Built after June, 1976
• Moved only once
• Permanent foundation
• Foundation inspection
• L&I inspections
Down Payment Assistance
• Available through WSHFC
• Second mortgage used for down payment
• Some have deferred payments/no interest
• Follow standard underwriting guidelines
• No FTHB requirement
• Must work with an “approved” lender
• Income limits
• Home buyer education
required
• Higher interest rates
Mortgage Credit Certificate
• Tax credit equal to 20% of annual interest
• Afford a slightly larger home
• Program can be combined with any mortgage
• Must work with an “approved” lender
• First time home buyer
• Income limit $70,000 (1-2 people)
• Acquisition limit $310,000
• Home buyer education required
Conventional Non-Conforming
• Funky products, people, or
property
• Lenders determine
guidelines
• Lenders determine interest
rates
• Fewer options
Funky Products
Jumbo Loans
• Loan amounts > $417,000
• Intense competition
• 20-25% down payment
• Credit scores 680+
• Lower debt to income ratios
• Reserves required
Other funky products: interest only, construction
loans, lines of credit
Funky People
• Recent major derogatory
credit
• Asset dissipation
• High debt to income ratio
• Stated income
• Foreign national
Funky Properties
• Non-warrantable condos
• Hobby farms
• Log homes
• Handled case-by-case
Refer to New American Funding!
(aka Shameless Self Promotion)
• More product options
• Better customer service
• Who ya’ gonna call?
• Local appraisers
• Go the extra mile
• 40 years combined experience in Port Townsend
Referral Best Practices
“The first lender I would have you talk to would be​:​
Emily Ingram of New American Funding, her phone
number is 360-531-1934 and I have seen her follow
through and admire her work style and dedication.
I, by office policy, must recommend two other lenders
for you to contact. ​ Acme Bank has a good reputation
(www.acme.com). And also USA Mortgage Co,
specifically, Jane Doe at 360-555-1212.”
• Call with the buyer sitting in the office
• Give the referral partner the buyer’s
name/number
• The “multiple business cards” scenario
Contact Me!
emily.ingram@nafinc.com
www.facebook.com/emilycaryl
www.linkedin.com/in/emilycaryl
www.slideshare.net/EmilyCIngram1

More Related Content

What's hot

Mortgage 101: Everything You Need from Contract to Close
Mortgage 101: Everything You Need from Contract to CloseMortgage 101: Everything You Need from Contract to Close
Mortgage 101: Everything You Need from Contract to CloseValkeryie Consulting
 
Home buyer seminar
Home buyer seminarHome buyer seminar
Home buyer seminarButch Leiber
 
Advantages and disadvantages of mortgage
Advantages and disadvantages of mortgage   Advantages and disadvantages of mortgage
Advantages and disadvantages of mortgage roebucklifetime
 
First Time Buyer Seminar Workbook
First Time Buyer Seminar WorkbookFirst Time Buyer Seminar Workbook
First Time Buyer Seminar WorkbookCindee Stone
 
First Time Home Buyer Class Sacramento California
First Time Home Buyer Class Sacramento CaliforniaFirst Time Home Buyer Class Sacramento California
First Time Home Buyer Class Sacramento CaliforniaHomeBoom.com
 
Chapter 12_The Mortgage Markets
Chapter 12_The Mortgage MarketsChapter 12_The Mortgage Markets
Chapter 12_The Mortgage MarketsRusman Mukhlis
 
Personal Loan
Personal LoanPersonal Loan
Personal Loannimisha31
 
Copy Of Fthb Presentation2
Copy Of Fthb Presentation2Copy Of Fthb Presentation2
Copy Of Fthb Presentation2peglover
 
Residential Mortgage Loan Processing Class
Residential Mortgage Loan Processing ClassResidential Mortgage Loan Processing Class
Residential Mortgage Loan Processing ClassJillayne Schlicke
 
Process Flow Chart - Sblc Issuance And Monetization
Process Flow Chart - Sblc Issuance And MonetizationProcess Flow Chart - Sblc Issuance And Monetization
Process Flow Chart - Sblc Issuance And Monetizationgueste9299a5
 
Intro To Factoring
Intro To FactoringIntro To Factoring
Intro To FactoringChris Lehnes
 
ICICI bank home loans
ICICI bank home loansICICI bank home loans
ICICI bank home loansMitisha Shah
 

What's hot (20)

Mortgage 101: Everything You Need from Contract to Close
Mortgage 101: Everything You Need from Contract to CloseMortgage 101: Everything You Need from Contract to Close
Mortgage 101: Everything You Need from Contract to Close
 
Credit Policy and Procedures
Credit Policy and ProceduresCredit Policy and Procedures
Credit Policy and Procedures
 
Home buyer seminar
Home buyer seminarHome buyer seminar
Home buyer seminar
 
Advantages and disadvantages of mortgage
Advantages and disadvantages of mortgage   Advantages and disadvantages of mortgage
Advantages and disadvantages of mortgage
 
First Time Buyer Seminar Workbook
First Time Buyer Seminar WorkbookFirst Time Buyer Seminar Workbook
First Time Buyer Seminar Workbook
 
Credit monitoring
Credit monitoringCredit monitoring
Credit monitoring
 
First Time Home Buyer Class Sacramento California
First Time Home Buyer Class Sacramento CaliforniaFirst Time Home Buyer Class Sacramento California
First Time Home Buyer Class Sacramento California
 
Chapter 12_The Mortgage Markets
Chapter 12_The Mortgage MarketsChapter 12_The Mortgage Markets
Chapter 12_The Mortgage Markets
 
Personal Loan
Personal LoanPersonal Loan
Personal Loan
 
Copy Of Fthb Presentation2
Copy Of Fthb Presentation2Copy Of Fthb Presentation2
Copy Of Fthb Presentation2
 
Residential Mortgage Loan Processing Class
Residential Mortgage Loan Processing ClassResidential Mortgage Loan Processing Class
Residential Mortgage Loan Processing Class
 
First Time Home-buyer Checklist
First Time Home-buyer ChecklistFirst Time Home-buyer Checklist
First Time Home-buyer Checklist
 
First Time Homebuyers
First Time HomebuyersFirst Time Homebuyers
First Time Homebuyers
 
Process Flow Chart - Sblc Issuance And Monetization
Process Flow Chart - Sblc Issuance And MonetizationProcess Flow Chart - Sblc Issuance And Monetization
Process Flow Chart - Sblc Issuance And Monetization
 
Bank loan
Bank loanBank loan
Bank loan
 
Intro To Factoring
Intro To FactoringIntro To Factoring
Intro To Factoring
 
Collateral
CollateralCollateral
Collateral
 
Home loan
Home loanHome loan
Home loan
 
ICICI bank home loans
ICICI bank home loansICICI bank home loans
ICICI bank home loans
 
Instruments of banks
Instruments of banksInstruments of banks
Instruments of banks
 

Viewers also liked

Mortgage Market Presentation Pt. 1 &amp; 2
Mortgage Market Presentation Pt. 1 &amp; 2Mortgage Market Presentation Pt. 1 &amp; 2
Mortgage Market Presentation Pt. 1 &amp; 2lerogers
 
Ben Ng - HomeLoan Business - Mortgage Agency Business
Ben Ng  - HomeLoan Business - Mortgage Agency BusinessBen Ng  - HomeLoan Business - Mortgage Agency Business
Ben Ng - HomeLoan Business - Mortgage Agency Businessbarcamp.my
 
Mortgage Bank Business Process Improvement Case Study
Mortgage Bank Business Process Improvement Case StudyMortgage Bank Business Process Improvement Case Study
Mortgage Bank Business Process Improvement Case StudyDATAMARK
 
How to simplify mortgage process with better User Experience
How to simplify mortgage process with better User Experience How to simplify mortgage process with better User Experience
How to simplify mortgage process with better User Experience Ravi Palwe
 
Loan origination platform
Loan origination platformLoan origination platform
Loan origination platformCapAnalec
 
Mortgage loan origination chap 6 by dr sam ruturi
Mortgage loan origination  chap 6 by dr sam ruturiMortgage loan origination  chap 6 by dr sam ruturi
Mortgage loan origination chap 6 by dr sam ruturisamruturi
 
Mortgage Markets (Financial markets & institution)
Mortgage Markets (Financial markets & institution)Mortgage Markets (Financial markets & institution)
Mortgage Markets (Financial markets & institution)Mateen Altaf
 

Viewers also liked (9)

Mortgage
MortgageMortgage
Mortgage
 
Mortgage Market Presentation Pt. 1 &amp; 2
Mortgage Market Presentation Pt. 1 &amp; 2Mortgage Market Presentation Pt. 1 &amp; 2
Mortgage Market Presentation Pt. 1 &amp; 2
 
Ben Ng - HomeLoan Business - Mortgage Agency Business
Ben Ng  - HomeLoan Business - Mortgage Agency BusinessBen Ng  - HomeLoan Business - Mortgage Agency Business
Ben Ng - HomeLoan Business - Mortgage Agency Business
 
Mortgage Analysis
Mortgage AnalysisMortgage Analysis
Mortgage Analysis
 
Mortgage Bank Business Process Improvement Case Study
Mortgage Bank Business Process Improvement Case StudyMortgage Bank Business Process Improvement Case Study
Mortgage Bank Business Process Improvement Case Study
 
How to simplify mortgage process with better User Experience
How to simplify mortgage process with better User Experience How to simplify mortgage process with better User Experience
How to simplify mortgage process with better User Experience
 
Loan origination platform
Loan origination platformLoan origination platform
Loan origination platform
 
Mortgage loan origination chap 6 by dr sam ruturi
Mortgage loan origination  chap 6 by dr sam ruturiMortgage loan origination  chap 6 by dr sam ruturi
Mortgage loan origination chap 6 by dr sam ruturi
 
Mortgage Markets (Financial markets & institution)
Mortgage Markets (Financial markets & institution)Mortgage Markets (Financial markets & institution)
Mortgage Markets (Financial markets & institution)
 

Similar to Back to Basics: Mortgage Lending 101

Back to Basics: Mortgage Lending 101
Back to Basics:  Mortgage Lending 101Back to Basics:  Mortgage Lending 101
Back to Basics: Mortgage Lending 101Emily C Ingram
 
Mortgage Basics: Part 1
Mortgage Basics:  Part 1Mortgage Basics:  Part 1
Mortgage Basics: Part 1Emily C Ingram
 
Mortgage Basics: Part 2
Mortgage Basics:  Part 2Mortgage Basics:  Part 2
Mortgage Basics: Part 2Emily C Ingram
 
No Down Payment Mortgage Available in MD PA WV - USDA Loan
No Down Payment Mortgage Available in MD PA WV - USDA LoanNo Down Payment Mortgage Available in MD PA WV - USDA Loan
No Down Payment Mortgage Available in MD PA WV - USDA LoanFitzgerald Financial Group
 
Home Buyer workshop: what to know before you buy
Home Buyer workshop: what to know before you buyHome Buyer workshop: what to know before you buy
Home Buyer workshop: what to know before you buyCTDCP
 
Blaine Final Revisions 10-13-16
Blaine Final Revisions 10-13-16Blaine Final Revisions 10-13-16
Blaine Final Revisions 10-13-16Sue Schinke
 
A Main Street Perspective on the Wall Street Mortgage Crisis
A Main Street Perspective on the Wall Street Mortgage CrisisA Main Street Perspective on the Wall Street Mortgage Crisis
A Main Street Perspective on the Wall Street Mortgage Crisisblockzeh
 
4bbffb_a41883d3b2e64f1a8f18225ee8aefd2f
4bbffb_a41883d3b2e64f1a8f18225ee8aefd2f4bbffb_a41883d3b2e64f1a8f18225ee8aefd2f
4bbffb_a41883d3b2e64f1a8f18225ee8aefd2fKelley Hall
 
What Happened to the Mortgage Market?
What Happened to the Mortgage Market?What Happened to the Mortgage Market?
What Happened to the Mortgage Market?Bearbradley
 
Non conventional financing ccf day 3
Non conventional financing ccf day 3Non conventional financing ccf day 3
Non conventional financing ccf day 3Adrian Drysdale
 
Condo Financing
Condo FinancingCondo Financing
Condo FinancingResMac
 
FREE Home Buyer's Workshop
FREE Home Buyer's WorkshopFREE Home Buyer's Workshop
FREE Home Buyer's WorkshopLinda DuChene
 
Unlocking Opportunities
Unlocking OpportunitiesUnlocking Opportunities
Unlocking OpportunitiesUplevelDigital
 
1.a (v8.2) all chenoa fund programs overview
1.a (v8.2) all chenoa fund programs overview1.a (v8.2) all chenoa fund programs overview
1.a (v8.2) all chenoa fund programs overviewChenoa Fund
 
1.a (v8.3) all chenoa fund programs overview
1.a (v8.3)   all chenoa fund programs overview1.a (v8.3)   all chenoa fund programs overview
1.a (v8.3) all chenoa fund programs overviewChenoa Fund
 
Advisor Reverse Mortgages Presentation Final 1.14
Advisor Reverse Mortgages Presentation Final  1.14Advisor Reverse Mortgages Presentation Final  1.14
Advisor Reverse Mortgages Presentation Final 1.14Joe Conrad
 
Robertson_LoanProducts-med
Robertson_LoanProducts-medRobertson_LoanProducts-med
Robertson_LoanProducts-medMark Robertson
 
FHA Mortgage Home Loan Benefits!
FHA Mortgage Home Loan Benefits!FHA Mortgage Home Loan Benefits!
FHA Mortgage Home Loan Benefits!Peter Boyle
 

Similar to Back to Basics: Mortgage Lending 101 (20)

Back to Basics: Mortgage Lending 101
Back to Basics:  Mortgage Lending 101Back to Basics:  Mortgage Lending 101
Back to Basics: Mortgage Lending 101
 
Mortgage Basics: Part 1
Mortgage Basics:  Part 1Mortgage Basics:  Part 1
Mortgage Basics: Part 1
 
Mortgage Basics: Part 2
Mortgage Basics:  Part 2Mortgage Basics:  Part 2
Mortgage Basics: Part 2
 
No Down Payment Mortgage Available in MD PA WV - USDA Loan
No Down Payment Mortgage Available in MD PA WV - USDA LoanNo Down Payment Mortgage Available in MD PA WV - USDA Loan
No Down Payment Mortgage Available in MD PA WV - USDA Loan
 
Home Buyer workshop: what to know before you buy
Home Buyer workshop: what to know before you buyHome Buyer workshop: what to know before you buy
Home Buyer workshop: what to know before you buy
 
Blaine Final Revisions 10-13-16
Blaine Final Revisions 10-13-16Blaine Final Revisions 10-13-16
Blaine Final Revisions 10-13-16
 
A Main Street Perspective on the Wall Street Mortgage Crisis
A Main Street Perspective on the Wall Street Mortgage CrisisA Main Street Perspective on the Wall Street Mortgage Crisis
A Main Street Perspective on the Wall Street Mortgage Crisis
 
4bbffb_a41883d3b2e64f1a8f18225ee8aefd2f
4bbffb_a41883d3b2e64f1a8f18225ee8aefd2f4bbffb_a41883d3b2e64f1a8f18225ee8aefd2f
4bbffb_a41883d3b2e64f1a8f18225ee8aefd2f
 
What Happened to the Mortgage Market?
What Happened to the Mortgage Market?What Happened to the Mortgage Market?
What Happened to the Mortgage Market?
 
Products Niche - Jeff powers
Products Niche - Jeff powersProducts Niche - Jeff powers
Products Niche - Jeff powers
 
Non conventional financing ccf day 3
Non conventional financing ccf day 3Non conventional financing ccf day 3
Non conventional financing ccf day 3
 
Condo Financing
Condo FinancingCondo Financing
Condo Financing
 
FREE Home Buyer's Workshop
FREE Home Buyer's WorkshopFREE Home Buyer's Workshop
FREE Home Buyer's Workshop
 
Unlocking Opportunities
Unlocking OpportunitiesUnlocking Opportunities
Unlocking Opportunities
 
1.a (v8.2) all chenoa fund programs overview
1.a (v8.2) all chenoa fund programs overview1.a (v8.2) all chenoa fund programs overview
1.a (v8.2) all chenoa fund programs overview
 
1.a (v8.3) all chenoa fund programs overview
1.a (v8.3)   all chenoa fund programs overview1.a (v8.3)   all chenoa fund programs overview
1.a (v8.3) all chenoa fund programs overview
 
Advisor Reverse Mortgages Presentation Final 1.14
Advisor Reverse Mortgages Presentation Final  1.14Advisor Reverse Mortgages Presentation Final  1.14
Advisor Reverse Mortgages Presentation Final 1.14
 
Understanding Mortgages
Understanding MortgagesUnderstanding Mortgages
Understanding Mortgages
 
Robertson_LoanProducts-med
Robertson_LoanProducts-medRobertson_LoanProducts-med
Robertson_LoanProducts-med
 
FHA Mortgage Home Loan Benefits!
FHA Mortgage Home Loan Benefits!FHA Mortgage Home Loan Benefits!
FHA Mortgage Home Loan Benefits!
 

Recently uploaded

Call Girls In The Lalit New Delhi ❤️8860477959 Good Looking Escorts In 24/7 D...
Call Girls In The Lalit New Delhi ❤️8860477959 Good Looking Escorts In 24/7 D...Call Girls In The Lalit New Delhi ❤️8860477959 Good Looking Escorts In 24/7 D...
Call Girls In The Lalit New Delhi ❤️8860477959 Good Looking Escorts In 24/7 D...lizamodels9
 
Rustomjee The Panorama At Pali Hill, Bandra West, Mumbai - Brochure.pdf
Rustomjee The Panorama At Pali Hill, Bandra West, Mumbai - Brochure.pdfRustomjee The Panorama At Pali Hill, Bandra West, Mumbai - Brochure.pdf
Rustomjee The Panorama At Pali Hill, Bandra West, Mumbai - Brochure.pdfmonikasharma630
 
Call Girls In Sahibabad Ghaziabad ❤️8860477959 Low Rate Escorts Service In 24...
Call Girls In Sahibabad Ghaziabad ❤️8860477959 Low Rate Escorts Service In 24...Call Girls In Sahibabad Ghaziabad ❤️8860477959 Low Rate Escorts Service In 24...
Call Girls In Sahibabad Ghaziabad ❤️8860477959 Low Rate Escorts Service In 24...lizamodels9
 
Low Rate Call Girls in Triveni Complex Delhi Call 9990771857
Low Rate Call Girls in Triveni Complex Delhi Call 9990771857Low Rate Call Girls in Triveni Complex Delhi Call 9990771857
Low Rate Call Girls in Triveni Complex Delhi Call 9990771857delhimodel235
 
SSPL The Strand Abodes Kharadi Pune Brochure.pdf
SSPL The Strand Abodes Kharadi Pune Brochure.pdfSSPL The Strand Abodes Kharadi Pune Brochure.pdf
SSPL The Strand Abodes Kharadi Pune Brochure.pdfabbu831446
 
9990771857 Call Girls in Noida Sector 34 Noida (Call Girls) Delhi
9990771857 Call Girls in Noida Sector 34 Noida (Call Girls) Delhi9990771857 Call Girls in Noida Sector 34 Noida (Call Girls) Delhi
9990771857 Call Girls in Noida Sector 34 Noida (Call Girls) Delhidelhimodel235
 
9990771857 Call Girls in Noida Sector 10 Noida (Call Girls) Delhi
9990771857 Call Girls in Noida Sector 10 Noida (Call Girls) Delhi9990771857 Call Girls in Noida Sector 10 Noida (Call Girls) Delhi
9990771857 Call Girls in Noida Sector 10 Noida (Call Girls) Delhidelhimodel235
 
Omaxe Dwarka In Delhi E Brochure Pdf
Omaxe Dwarka In Delhi E Brochure     PdfOmaxe Dwarka In Delhi E Brochure     Pdf
Omaxe Dwarka In Delhi E Brochure Pdfashiyadav24
 
Call Girls In Madipur Metro Delhi꧁ +91)8447779280꧂Low Rate 2 short 2000 full ...
Call Girls In Madipur Metro Delhi꧁ +91)8447779280꧂Low Rate 2 short 2000 full ...Call Girls In Madipur Metro Delhi꧁ +91)8447779280꧂Low Rate 2 short 2000 full ...
Call Girls In Madipur Metro Delhi꧁ +91)8447779280꧂Low Rate 2 short 2000 full ...asmaqueen5
 
SVN Live 4.22.24 Weekly Property Broadcast
SVN Live 4.22.24 Weekly Property BroadcastSVN Live 4.22.24 Weekly Property Broadcast
SVN Live 4.22.24 Weekly Property BroadcastSVN International Corp.
 
What Is Biophilic Design .pdf
What Is Biophilic Design            .pdfWhat Is Biophilic Design            .pdf
What Is Biophilic Design .pdfyamunaNMH
 
Call Girls In Mundka Industrial Metro@꧂8447779280 ↬Enjoy ꧂Escort Service in ...
Call Girls In Mundka Industrial Metro@꧂8447779280 ↬Enjoy ꧂Escort Service in  ...Call Girls In Mundka Industrial Metro@꧂8447779280 ↬Enjoy ꧂Escort Service in  ...
Call Girls In Mundka Industrial Metro@꧂8447779280 ↬Enjoy ꧂Escort Service in ...asmaqueen5
 
Call Girls in Khan Market 9654467111 ESCORTS SERVICE
Call Girls in Khan Market 9654467111 ESCORTS SERVICECall Girls in Khan Market 9654467111 ESCORTS SERVICE
Call Girls in Khan Market 9654467111 ESCORTS SERVICESapana Sha
 
8 Key Elements for Comfortable Farmland Living
8 Key Elements for Comfortable Farmland Living 8 Key Elements for Comfortable Farmland Living
8 Key Elements for Comfortable Farmland Living Farmland Bazaar
 
Call Girls in Pitampura Delhi 💯Call Us 🔝8264348440🔝
Call Girls in Pitampura Delhi 💯Call Us 🔝8264348440🔝Call Girls in Pitampura Delhi 💯Call Us 🔝8264348440🔝
Call Girls in Pitampura Delhi 💯Call Us 🔝8264348440🔝soniya singh
 
Shapoorji Pallonji Parkwest Sequoia Tower Bangalore.pdf
Shapoorji Pallonji Parkwest Sequoia Tower Bangalore.pdfShapoorji Pallonji Parkwest Sequoia Tower Bangalore.pdf
Shapoorji Pallonji Parkwest Sequoia Tower Bangalore.pdfashiyadav24
 
Choose Noida's Leading Architect
Choose    Noida's    Leading   ArchitectChoose    Noida's    Leading   Architect
Choose Noida's Leading ArchitectMM Design Studio
 

Recently uploaded (20)

Call Girls In The Lalit New Delhi ❤️8860477959 Good Looking Escorts In 24/7 D...
Call Girls In The Lalit New Delhi ❤️8860477959 Good Looking Escorts In 24/7 D...Call Girls In The Lalit New Delhi ❤️8860477959 Good Looking Escorts In 24/7 D...
Call Girls In The Lalit New Delhi ❤️8860477959 Good Looking Escorts In 24/7 D...
 
Rustomjee The Panorama At Pali Hill, Bandra West, Mumbai - Brochure.pdf
Rustomjee The Panorama At Pali Hill, Bandra West, Mumbai - Brochure.pdfRustomjee The Panorama At Pali Hill, Bandra West, Mumbai - Brochure.pdf
Rustomjee The Panorama At Pali Hill, Bandra West, Mumbai - Brochure.pdf
 
Low Rate Call Girls in Triveni Complex Delhi Call 9873940964
Low Rate Call Girls in Triveni Complex Delhi Call 9873940964Low Rate Call Girls in Triveni Complex Delhi Call 9873940964
Low Rate Call Girls in Triveni Complex Delhi Call 9873940964
 
Call Girls In Sahibabad Ghaziabad ❤️8860477959 Low Rate Escorts Service In 24...
Call Girls In Sahibabad Ghaziabad ❤️8860477959 Low Rate Escorts Service In 24...Call Girls In Sahibabad Ghaziabad ❤️8860477959 Low Rate Escorts Service In 24...
Call Girls In Sahibabad Ghaziabad ❤️8860477959 Low Rate Escorts Service In 24...
 
Low Rate Call Girls in Triveni Complex Delhi Call 9990771857
Low Rate Call Girls in Triveni Complex Delhi Call 9990771857Low Rate Call Girls in Triveni Complex Delhi Call 9990771857
Low Rate Call Girls in Triveni Complex Delhi Call 9990771857
 
9953056974 Low Rate Call Girls In Saket, Delhi NCR
9953056974 Low Rate Call Girls In Saket, Delhi NCR9953056974 Low Rate Call Girls In Saket, Delhi NCR
9953056974 Low Rate Call Girls In Saket, Delhi NCR
 
SSPL The Strand Abodes Kharadi Pune Brochure.pdf
SSPL The Strand Abodes Kharadi Pune Brochure.pdfSSPL The Strand Abodes Kharadi Pune Brochure.pdf
SSPL The Strand Abodes Kharadi Pune Brochure.pdf
 
9990771857 Call Girls in Noida Sector 34 Noida (Call Girls) Delhi
9990771857 Call Girls in Noida Sector 34 Noida (Call Girls) Delhi9990771857 Call Girls in Noida Sector 34 Noida (Call Girls) Delhi
9990771857 Call Girls in Noida Sector 34 Noida (Call Girls) Delhi
 
9990771857 Call Girls in Noida Sector 10 Noida (Call Girls) Delhi
9990771857 Call Girls in Noida Sector 10 Noida (Call Girls) Delhi9990771857 Call Girls in Noida Sector 10 Noida (Call Girls) Delhi
9990771857 Call Girls in Noida Sector 10 Noida (Call Girls) Delhi
 
Omaxe Dwarka In Delhi E Brochure Pdf
Omaxe Dwarka In Delhi E Brochure     PdfOmaxe Dwarka In Delhi E Brochure     Pdf
Omaxe Dwarka In Delhi E Brochure Pdf
 
Call Girls In Madipur Metro Delhi꧁ +91)8447779280꧂Low Rate 2 short 2000 full ...
Call Girls In Madipur Metro Delhi꧁ +91)8447779280꧂Low Rate 2 short 2000 full ...Call Girls In Madipur Metro Delhi꧁ +91)8447779280꧂Low Rate 2 short 2000 full ...
Call Girls In Madipur Metro Delhi꧁ +91)8447779280꧂Low Rate 2 short 2000 full ...
 
Hot call girls in Moti Bagh🔝 9953056974 🔝 escort Service
Hot call girls in Moti Bagh🔝 9953056974 🔝 escort ServiceHot call girls in Moti Bagh🔝 9953056974 🔝 escort Service
Hot call girls in Moti Bagh🔝 9953056974 🔝 escort Service
 
SVN Live 4.22.24 Weekly Property Broadcast
SVN Live 4.22.24 Weekly Property BroadcastSVN Live 4.22.24 Weekly Property Broadcast
SVN Live 4.22.24 Weekly Property Broadcast
 
What Is Biophilic Design .pdf
What Is Biophilic Design            .pdfWhat Is Biophilic Design            .pdf
What Is Biophilic Design .pdf
 
Call Girls In Mundka Industrial Metro@꧂8447779280 ↬Enjoy ꧂Escort Service in ...
Call Girls In Mundka Industrial Metro@꧂8447779280 ↬Enjoy ꧂Escort Service in  ...Call Girls In Mundka Industrial Metro@꧂8447779280 ↬Enjoy ꧂Escort Service in  ...
Call Girls In Mundka Industrial Metro@꧂8447779280 ↬Enjoy ꧂Escort Service in ...
 
Call Girls in Khan Market 9654467111 ESCORTS SERVICE
Call Girls in Khan Market 9654467111 ESCORTS SERVICECall Girls in Khan Market 9654467111 ESCORTS SERVICE
Call Girls in Khan Market 9654467111 ESCORTS SERVICE
 
8 Key Elements for Comfortable Farmland Living
8 Key Elements for Comfortable Farmland Living 8 Key Elements for Comfortable Farmland Living
8 Key Elements for Comfortable Farmland Living
 
Call Girls in Pitampura Delhi 💯Call Us 🔝8264348440🔝
Call Girls in Pitampura Delhi 💯Call Us 🔝8264348440🔝Call Girls in Pitampura Delhi 💯Call Us 🔝8264348440🔝
Call Girls in Pitampura Delhi 💯Call Us 🔝8264348440🔝
 
Shapoorji Pallonji Parkwest Sequoia Tower Bangalore.pdf
Shapoorji Pallonji Parkwest Sequoia Tower Bangalore.pdfShapoorji Pallonji Parkwest Sequoia Tower Bangalore.pdf
Shapoorji Pallonji Parkwest Sequoia Tower Bangalore.pdf
 
Choose Noida's Leading Architect
Choose    Noida's    Leading   ArchitectChoose    Noida's    Leading   Architect
Choose Noida's Leading Architect
 

Back to Basics: Mortgage Lending 101

  • 1. Back to Basics: Mortgage Lending 101 June 16, 2015 Emily C Ingram New American Funding
  • 2. Who is Emily C Ingram? • Local mortgage lender with New American Funding • 14+ years experience • Loan originator, processor, and underwriter • Bachelor’s degree in mathematics • Board member, Jefferson Co Home Builders Association • Board member, Real Estate Professionals for Affordable Housing • Occasionally skips work to go sailing.
  • 3. Obligatory Disclosures • I’m pretty smart, but I don’t know everything. • Change is inevitable.
  • 4. Objectives • Discuss types of mortgage lenders • Recognize categories of mortgage products • Identify (and sell) “problem” property types • Utilize mortgage programs and products to increase buyer’s purchasing power.
  • 5. Types of Mortgage Lenders Origination Underwriting Funding Servicing Depository Institution X X X X Mortgage Bank/Lender X X X X Correspondent Lender X X X Mortgage Broker X
  • 6. Categories of Mortgage Loans • Conventional Conforming FNMA / FHLMC • Government FHA / VA / USDA • Conventional Non-Conforming Funky Products / Funky People / Funky Properties
  • 7. Conventional Conforming • Who is Fannie Mae & Freddie Mac? • Guidelines established by FNMA and FHLMC • Popular vanilla loan choice • Make sure your lender can choose! The GSEs asset holdings – either through mortgage securitizations or direct portfolio holdings – have increased from approximately 7% of total residential mortgage market originations in 1980 ($78 billion) to 46.7% in 2010 ($5.3 trillion). - Federal Housing Finance Agency
  • 8. Features & Benefits “Standard” Conventional Conforming My Community Home Possible Minimum Down Payment 5% 3% Up Front Mortgage Ins private MI required with < 20% down lower private MI requirementsMonthly Mortgage Ins Income Limits none $72,680 Property Type SFR, 2-4 units, manuf, condo SFR, condo Occupancy primary, 2nd, non owner primary Interested Party Contribution 2% - 9% 3% Max Loan Amount $417,000 $417,000 Max DTI 45% 43-45% Credit Score 620 660 FTHB Restriction no yes and no Home Buyer Education not required required
  • 9. Interested Party Contributions Occupancy Down Payment Max Contribution Primary/2nd < 10% 3% 24.99 – 10% 6% > 25% 9% Investment all 2%
  • 10. Government - FHA • Who is FHA? • More lenient guidelines • Have a bad rap • Guidelines will change in September
  • 11. Features & Benefits FHA Minimum Down Payment 3.5% Up Front Mortgage Insurance 1.75% Monthly Mortgage Insurance 0.85% / 12 Income Limits none Property Type SFR, 2-4 units, manuf, condo Occupancy primary Interested Party Contribution 6% Max Loan Amount $322,000 Max DTI 45%’ish Credit Score 580 FTHB Restriction no Home Buyer Education not required
  • 12. Government - VA • Who is VA • Eligible veterans (COE) • Big draw = 0% down • Non-allowable fees • Tougher appraisals
  • 13. Features & Benefits VA Minimum Down Payment 0% Funding Fee (MI) 0 – 3.30% Monthly Mortgage Insurance 0% Income Limits none Property Type SFR, 2-4 units, manuf, condo Occupancy primary Interested Party Contribution up to 4% for prepaids and funding fee Max Loan Amount none Max DTI 45%’ish Credit Score 580 FTHB Restriction no Home Buyer Education not required
  • 14. Government - USDA • Who is USDA? • Rural properties / income limits • No down payment • Allow additional time for closing • No income producing properties
  • 15. Features & Benefits USDA Minimum Down Payment 0% Guarantee Fee (MI) 2.0% Monthly Mortgage Insurance 0.5% / 12 Income Limits $75,650 Property Type SFR, condo Occupancy primary Interested Party Contribution 6% Max Loan Amount none Max DTI 29/41% (32/44%) Credit Score 620 FTHB Restriction no Home Buyer Education not required
  • 16. Condominiums • Condo project must be eligible • No “spot” approvals • FNMA/FHLMC, FHA, and VA all have slightly different guidelines • If you list a condo, have it pre-approved by your lender!
  • 17. Manufactured Homes • Fewer options • Doublewide • Built after June, 1976 • Moved only once • Permanent foundation • Foundation inspection • L&I inspections
  • 18. Down Payment Assistance • Available through WSHFC • Second mortgage used for down payment • Some have deferred payments/no interest • Follow standard underwriting guidelines • No FTHB requirement • Must work with an “approved” lender • Income limits • Home buyer education required • Higher interest rates
  • 19. Mortgage Credit Certificate • Tax credit equal to 20% of annual interest • Afford a slightly larger home • Program can be combined with any mortgage • Must work with an “approved” lender • First time home buyer • Income limit $70,000 (1-2 people) • Acquisition limit $310,000 • Home buyer education required
  • 20. Conventional Non-Conforming • Funky products, people, or property • Lenders determine guidelines • Lenders determine interest rates • Fewer options
  • 21. Funky Products Jumbo Loans • Loan amounts > $417,000 • Intense competition • 20-25% down payment • Credit scores 680+ • Lower debt to income ratios • Reserves required Other funky products: interest only, construction loans, lines of credit
  • 22. Funky People • Recent major derogatory credit • Asset dissipation • High debt to income ratio • Stated income • Foreign national
  • 23. Funky Properties • Non-warrantable condos • Hobby farms • Log homes • Handled case-by-case
  • 24. Refer to New American Funding! (aka Shameless Self Promotion) • More product options • Better customer service • Who ya’ gonna call? • Local appraisers • Go the extra mile • 40 years combined experience in Port Townsend
  • 25. Referral Best Practices “The first lender I would have you talk to would be​:​ Emily Ingram of New American Funding, her phone number is 360-531-1934 and I have seen her follow through and admire her work style and dedication. I, by office policy, must recommend two other lenders for you to contact. ​ Acme Bank has a good reputation (www.acme.com). And also USA Mortgage Co, specifically, Jane Doe at 360-555-1212.” • Call with the buyer sitting in the office • Give the referral partner the buyer’s name/number • The “multiple business cards” scenario

Editor's Notes

  1. Introductions Lunch will be delivered around noon / pause for 10/15 minutes and keep going I’ll stop every once in awhile and ask questions Sticky notes around the room Restrooms are behind me. Please silence your phones. If you’re not big on taking notes, I’ll show you where to get this presentation online.
  2. My name is Emily Ingram. I’ve worked in the mortgage industry for almost 15 years. During that time, I’ve worked for large megabanks and small brokers. I’ve played a number of different roles I’ve really learned to think like an underwriter (which is kinda scary) If you stop by the office on a beautiful sunny day like today and I’m not there, there is always a slight chance I’m out sailing.
  3. That being said… I’ve done my best to present accurate information. I wrote all this material This presentation is not authorized or endorsed Don’t tell my boss Also, guidelines change every day. There is an exception to every rule.
  4. We’re gonna talk about what you need to know about mortgage products and programs to help you successful. when you need to ask for more time to close, property types and characteristics that might be more difficult to sell (and how to sell them), how to use various products/programs to help your buyers purchase the most home they can afford.
  5. - Both depository institutions & mortgage banks function similarly. - Mortgage brokers don’t lend money at all... Correspondent lending. Hybrid between the two. So how do you know which type of lender you’re working with? You don’t unless you ask. To complicate matters further, lenders can play more than one role. Small banks/credit unions… At New American Funding, 95% of what I do is this… What are advantages/disadvantages? Large depository institutions (major banks) often have centralized underwriting. The larger the institution, the less nimble they are to respond to changes in demand. Large banks also tend to be more conservative with their underwriting guidelines. Explain credit overlays. You don’t see as many mortgage brokers as you used to. In years past… Brokers don’t have any control over the process
  6. A conforming loan is any loan that conforms to guidelines set forth by FNMA and FHLMC. A conventional loan is any loan that is NOT insured by the US government. A non-conforming loan does NOT conform to guidelines set forth by FNMA and FHLMC. ANY QUESTIONS SO FAR?
  7. Who are FNMA and FHLMC? What do they do? - FNMA and FHLMC are GSEs – Government Sponsored Entities Their purpose is to expand the secondary mortgage market by securitizing mortgages in the form of MBSs, allowing lenders to reinvest their assets into more lending. So FNMA and FHLMC set forth guidelines for mortgages they will securitize. Lenders know if they make loans that meet those guidelines, they can sell those loans on the secondary market. And investors who are buying those securities have assurances as to the quality of the loans. Who Gets? Lots of people. Nearly 47% of all mortgages. For me, it’s probably closer to 75%. What do you Need to Know? Work with a lender who can choose between FNMA and FHLMC. They can have different guidelines.
  8. Down payment – only 5% required – Down payment is a little higher for 2nd homes / NOO Mortgage insurance. - Most loans with < 80% “LTV” require MI. CC & govt loans work a little differently. - PMI options: pay up front, pay monthly, split, LPMI Can be paid by the buyer, by the seller, or financed The amount of the MI that you pay is a percentage of the loan amt. The percentage is based on LTV and FICO and other factors. Let’s say you’re buying a $250K house – 5% down w/ a 640 credit score - $230/mo – The same person who puts 15% down - $78/mo Most PMI can be canceled. $417K for 1-unit
  9. IP = Realtor, seller, builder This is a percentage of the sales price. QUESTIONS ABOUT CONVENTIONAL CONFORMING LOANS?
  10. The Federal Housing Administration was created during the Great Depression to increase home construction, reduce unemployment, and operate various loan insurance programs. FHA doesn’t loan money. FHA doesn’t underwrite or approve the borrower. FHA insures the lending institution in case of loss. They’re basically playing the role of a private MI company. Lender wins b/c they’re protected / Borrower wins b/c they’ve received a mortgage loan the lender may not have otherwise made. Who gets an FHA loan? - Low down payment – can’t qualify for My Community - Typically, it’s someone who – for credit reasons – can’t qualify for a conventional loan. What do you need to know? Guidelines will change. Installment debt w/ < 10 mos remaining can only be excluded from DTI if the remaining cumulative payments are < 5% of the borrower’s gross monthly income. Borrower can’t pay down the debt to qualify. All deferred student loan payments must be included in DTI regardless of when payments will commence
  11. FHA MI is a little different. This is where FHA gets a bad rap. FHA MI is expensive. It’s gotten a little cheaper in the last year. But it’s still very expensive. On our $250K home… That’s $4222 UFMI + $174/mo W/ PMI everybody pays a different percentage, or a different amt based on certain characteristics of the transaction. FHA: Everybody pays the same. UFMIP can be paid by buyer, seller or financed Monthly MI is paid for the life of the loan. Derogatory credit example. Our guy w/ the 640 credit score was paying $230/mo PMI but only $174/mo MIP Credit scores Just b/c a person has a 580 credit score, doesn’t mean we can give them an FHA loan. QUESTIONS ABOUT FHA?
  12. Who is VA? Operate very similar to FHA. VA insures the lender against loss. Except in a very few circumstances, VA doesn’t underwrite the file or approve the borrower. Who gets a VA Loan? Obviously, eligible veterans. Request a COE Lots of people. I do a lot of VA loans. Not just for FTHB. Big draw = 0% down What do you need to know? Ineligible fees. I won’t bore you w/ details, but VA specifies certain fees that cannot be charged to the veteran. The NWMLS contract and the practice of the escrow companies in this area is to have the seller pay the entire escrow fee. If you have a seller who is balking at this, let me know. There are ways to structure the loan so the veteran can pay that fee. Tougher appraisals. Let’s stop and talk about appraisals for a sec. LET’S TAKE A SECOND TO TALK ABOUT APPRAISALS
  13. - VA calls their “mortgage insurance’ a “guarantee fee.” Guarantee fee depends on type of military service, # of uses of VA eligibility, and down payment. Usually financed - VA doesn’t set a cap on how much a veteran can borrow. Their max loan amount – w/ 0% down – is the same as the conforming loan limit ($417K). But a veteran can usually borrow more if they have a down payment. If you have a customer who is looking for a jumbo loan – above $417K – and they happen to be a Veteran, they might want to look at a VA loan. It can be a great alternative to a jumbo loan for some borrowers. QUESTIONS ABOUT VA LOANS?
  14. The USDA loan is intended to help low- to moderate-income borrowers own homes in rural areas. People who may not otherwise be able to own a home. And the standard they use is… People who can’t qualify for a conventional conforming loan with 20% down.
  15. Guarantee Fee can be financed into the loan, paid by the seller, or paid by the buyer. Monthly MI is paid forever (like FHA it decreases each year) Income limits for Jefferson County, up to 4-people. Includes the income for every person over 18 who will reside in the home IPCs: USDA is a little different in that closing costs can be financed. Lend up to 102% of the appraised value of the home. Lowest DTI. Show DTI calculations. QUESTIONS ABOUT USDA? BEFORE WE MOVE ONTO CONVENTIONAL NON-CONFORMING, I WANT TO PAUSE AND TALK ABOUT CONDOS, MAN HOMES, AND DOWN PAYMENT ASSISTANCE PROGRAMS.
  16. Bastards of the lending industry A single entity (person, investor) can’t own more than a certain percentage of the total units (10% for projects w/ 21 or more units) Commercial space can’t exceed 25% % of occupancy HOA has to have a certain amount of insurance. Only a certain percentage of owners can be delinquent in their HOA dues. Many (if not most) condos in Jefferson County are not eligible. FNMA/FHLMC has their own approval process FHA has their own process VA has their own process Just b/c a condo will work for FNMA/FHLMC, doesn’t mean it will work for FHA. There are no VA approved condos in Jefferson Co. And there wouldn’t be. USDA uses FHA’s list.
  17. Many lenders do not lend on manufactured homes. Period. Remember when we talked about credit overlays? That’s a really popular overlay. FNMA allows manuf. FHA/VA allow manuf. Many lenders do not.
  18. If you want to learn more about WSHFC and the programs they offer, talk to LMW. Training / classes… ANY QUESTIONS ABOUT CONDOS, MAN HOMES, WSHFC?
  19. We have our own jumbo programs Correspondent relationships And brokered relationships
  20. These – at least at NAF – are going to be brokered. Funky people are people who don’t fit into the FNMA/FHLMC/Government Mortgage “mold” These are people in the past that we called Alt-A or Subprime borrowers. But they’ve changed a lot. I think days of giving someone a mortgage who has no down payment, a 500 FICO, and 1-day out of BK are over. Who are these people? Recent major derogatory credit: Bankruptcy, foreclosure, short sale. Chapter 7 BK: 4y CC / 2y FHA/VA Foreclosure: 7y CC / 2y VA / 3y FHA We have a lender that will allow only 1y from BK/FC. Requires 20-25% down, great credit score, cash reserves
  21. Example: Property on Disco Bay that had a composting toilet. No geodesic domes OR houses made out of shipping containers QUESTIONS ABOUT CONVENTIONAL NON-CONFORMING?
  22. - Options: Just the tip of the iceberg. I was cutting slides like crazy yesterday b/c we only have 2 hours together. Reverse mortgages, renovation loans, and loans that allow you finance energy efficient improvements to a property. Customer service: We have a vested interested in pleasing your customer and you! First National Bank of California doesn’t have that motivation. That loan officer is probably never going to work with you again. Who are you going to call? I got a call not long ago from a guy who was using an Internet lender – very reputable Internet lender – but not someone who has a physical office here in town. Or anywhere else that I know of. All they had was an 800#. They couldn’t get anyone to return their phone calls. They can’t go down to anyone’s office and knock on the door. There’s nobody physically present in town that you can go yell at. Well my office is always open. Heck some of you know where I live. And barring that, most of you know you can find me at the Port Townsend Brewery after work. Local appraisers. We talked a little bit about the appraisal process. We really go the extra mile. Getting a mortgage is a pain. We make it as easy on customers as possible. I was talking to LMW about a transaction yesterday. We needed some information about the homeowner’s insurance on another property the borrower owned. So I suggested to LMW, don’t ask the customer for the “insurance declaration page.” He doesn’t know what that is or how to get it. Ask him for the name of his insurance agent. Then you call and get the document. That way you know for sure that you have what you need. And you don’t have to bug the customer. Bank statements. With nearly 40 years of combined experience b/w the two of us, we are well equipped to serve your buyers and to help you sell more homes.
  23. - Referrals work both ways. We often meet with customers who are not working with an agent. How do we make sure they call that agent? It’s inevitable… I give out three business cards. I tell the customer all the fabulous qualities of each of the three Realtors. How they’d love any one of them (or all of them). And what do they do? They end up using their cousin’s brother’s best friend who is a Realtor in Sequim. So what do I do? How do I know they’re actually going to call you?